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  • Archived

Firefox crashes

We are getting numerous reports from our users that ESR 31.2 is crashing on launch, safe mode does not work either. Here is a crash report: AdapterDeviceID: 0x0102 Adapt… (read more)

We are getting numerous reports from our users that ESR 31.2 is crashing on launch, safe mode does not work either. Here is a crash report:

AdapterDeviceID: 0x0102 AdapterVendorID: 0x8086 AvailablePageFile: 13372104704 AvailablePhysicalMemory: 5128089600 AvailableVirtualMemory: 4100419584 BIOS_Manufacturer: Dell Inc. BlockedDllList: BreakpadReserveAddress: 86179840 BreakpadReserveSize: 41943040 BuildID: 20141011074935 CrashTime: 1413466625 FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1413460028 IsGarbageCollecting: 1 Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x0102, AdapterSubsysID: 047e1028, AdapterDriverVersion: 8.15.10.2418

ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: esr SecondsSinceLastCrash: 86 StartupTime: 1413466624 SystemMemoryUsePercentage: 39 Throttleable: 1 TotalPageFile: 16928415744 TotalPhysicalMemory: 8465170432 TotalVirtualMemory: 4294836224 URL: Vendor: Mozilla Version: 31.2.0 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll

MSAFD Tcpip [UDP/IP] : 2 : 2 :  
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [TCP/IPv6] : 2 : 1 :  
MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [RAW/IPv6] : 2 : 3 :  
RSVP TCPv6 Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
RSVP TCP Service Provider : 2 : 1 :  
RSVP UDPv6 Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
RSVP UDP Service Provider : 2 : 2 : 

useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Asked by klassey 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Has anyone had a case where they had to rollback a Firefox Esr release?

Has anyone had a case where they had to rollback a Firefox Esr release? Just trying to see if this is a common situation with ESR Releases as I'm looking to move our busi… (read more)

Has anyone had a case where they had to rollback a Firefox Esr release? Just trying to see if this is a common situation with ESR Releases as I'm looking to move our business onto the ESR Channel.

Asked by Firefoxa 4 years ago

Last reply by philipp 4 years ago

  • Solved
  • Archived

Need to change ntlmv1 settings for users

We are currently using Firefox ESR 38.2.0 with our RHEL 6.7 workstations and need to change the network.negotiate-auth.allow-insecure-ntlm-v1 from the default of TRUE to … (read more)

We are currently using Firefox ESR 38.2.0 with our RHEL 6.7 workstations and need to change the network.negotiate-auth.allow-insecure-ntlm-v1 from the default of TRUE to FALSE.

We tried putting a .js file in /usr/lib64/firefox/defaults/preferences to change it, but the change is ignored.

When we try another setting in the file, such as perf("network.negotiate-auth.allow-insecure-ntlm-v1-https", false), then the change is made, however, with the ntlm-v1 setting, it is ignored in the file.

We can change the user_perf for network.negotiate-auth.allow-insecure-ntlm-v1 on a per user bases, but as an enterprise we would like to make this change for multiple users at once and not on a per profile.

Is there any way to do this, or is creating a script and placing it in /etc/profile.d the best option?

Thanks! Joe Giles

Asked by jagiles 4 years ago

Answered by cor-el 4 years ago

  • Archived

Why do the URL in FireFox changes, when you hit a NON secure site ?

Have recently discovered that when using FireFox (version 45 (ESR channel)) and also the latest version (48), that in the URL, some "black" dots are appearing (see upload… (read more)

Have recently discovered that when using FireFox (version 45 (ESR channel)) and also the latest version (48), that in the URL, some "black" dots are appearing (see uploaded PNG file). Where do they come from...? Is it related to Firefox or is it the Graphics Driver on the PC that are causing the problem ?

Asked by Jan Larsen 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Firefox crashes

Crash ID: bp-4e520b31-8a13-49bd-9a31-edff42170120 Several clients have had this issue when starting Firefox.The only that thing has changed is that Beyond Trust was inst… (read more)

Crash ID: bp-4e520b31-8a13-49bd-9a31-edff42170120


Several clients have had this issue when starting Firefox.The only that thing has changed is that Beyond Trust was installed several months ago on our computers.

Asked by gamboao 3 years ago

Last reply by Andrew 3 years ago

  • Archived

I now get popups all the time and new windows pop up. I have popups disabled

After the last firefox update I have been getting popups and popups are disabled. I also am getting new windows opening up all the time. For instance clicking on log in… (read more)

After the last firefox update I have been getting popups and popups are disabled. I also am getting new windows opening up all the time. For instance clicking on log in this this page I got these 2 one at a time that opened after https://loadity.com/joinnow/step1.php?lp_tweak=general&aid=859325683544&a_bid=1ed55266&data1=8&data2=register&data3=https%3A%2F%2Fmozilla.org%2F&data4=CWAABox&a_aid=tVNce

Mostly MapsScout stuff but all the time.

I have ran multiple virus and spybot scans. I have cleared cache and all history and such also. Something is very wrong. And things changed after last update.

Asked by randyibm 2 years ago

Last reply by Josh Ross 2 years ago

  • Archived

Recent update to Firefox 52.5.0 ESR caused multiple issues with my computer making it virtually unusable.

I am running an IBM ThinkPad 31P with Windows XP Pro. On 11/18/17 my computer updated Firefox automatically to 52.5.0 ESR even though I have it set to ask first. Within m… (read more)

I am running an IBM ThinkPad 31P with Windows XP Pro. On 11/18/17 my computer updated Firefox automatically to 52.5.0 ESR even though I have it set to ask first. Within minutes of the update my CPU usage spiked to 100% with no programs open. Windows Task Manager showed svchost.exe to be at 98%. This same thing has happened with every major Firefox update and issue has not gone away until Firefox issued an update to resolve instability issues. This time I exchanged hard drives to my "back-up clone" and immediately started removing Firefox program. However, I neglected to disable my wireless card and almost immediately I got a "Firefox Updating" message on the screen. I immediately killed the computer, removed the wireless card, rebooted it but damage had already been done and CPU usage spiked to 100%. Using software removal tool gave message that Firefox had already been removed. However, I was able to locate the new program in my Temp Download file and manually remove it. This did not resolve the problem. svchost.exe CPU use spikes to 98% or higher by the time computer has booted up, with no programs open and internet access deactivated. Have attempted to use my "Autoruns" program to troubleshoot and determine the cause but am not proficient enough. Am at the point now of planning to reformat a 3rd hard drive with Acronis clone from my stand-alone backup hard drive, which has not been connected during any of this, then removing Firefox permanently and switching to Opera. Any thoughts on what might be causing this problem? Thanks!!!

Asked by NHFarmerBob 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Very slow loading e.g. Google. Refresh works but only for a day or two

Have two Dell desktop computers with same amount of memory. Both running Windows XP Pro and same version of Firefox. Both have the same Firefox options set up. Both are … (read more)

Have two Dell desktop computers with same amount of memory. Both running Windows XP Pro and same version of Firefox. Both have the same Firefox options set up. Both are on the same network connected by LAN. One computer started being incredibly slow to open Google home page. Refreshing Firefox always gets it back to normal but after a day - or two at the most - it goes very slow again. Opening any website takes between 30 and 60 seconds. This delay repeats if the browser is closed. When the browser is open, moving between websites - or opening different websites in a new tab, they load quickly. Have tried with and without private browsing - makes no difference. The only thing I've changed on the computer giving problems is to add a gigabit network card. Disabling it and uninstalling it made no difference. Adobe flash needs updating today but was up to date during this problem. Can't think what else to try.

Asked by Mike122 2 years ago

Last reply by Shadow110 2 years ago

  • Archived

Changing the default channel-prefs.js

Hi, i have been given task to change config for Mozilla ESR users in our company. I'm trying to change the value "security.enterprise_roots.enabled" which is disabled by … (read more)

Hi,

i have been given task to change config for Mozilla ESR users in our company. I'm trying to change the value "security.enterprise_roots.enabled" which is disabled by default in update channel "esr". Is it safe to push (mass copy) new file "channel-prefs.js" with modified preference or there is another way?

pref("app.update.channel", "esr"); /* extra code */ pref("security.enterprise_roots.enabled", true);

Asked by igic 2 years ago

Last reply by cor-el 2 years ago

  • Archived

I UPGRADED MY FIREFOX AND NOW CANT GET MY SHIPT ACCT TO PULL UP

GOT NOTICE ON SCREEN TO UPGRADE FIREFOX, WHICH I DID AND GOT FIREFOX 52.8. NOW MY SHIPT.COM ACCT WILL NOT PULL UP. IS THERE A PROBLEM WITH THIS... MY OTHER ACCTS THAT WE… (read more)

GOT NOTICE ON SCREEN TO UPGRADE FIREFOX, WHICH I DID AND GOT FIREFOX 52.8. NOW MY SHIPT.COM ACCT WILL NOT PULL UP. IS THERE A PROBLEM WITH THIS... MY OTHER ACCTS THAT WERE ON MY TAB PUL UP AS USUAL. I AM 91 YRES. OLD AND NEED YUR HELP, PLEASE

Asked by RSFINCHER 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

How can I revert to an esr version that works with addons such as downthemall, when 60.1 esr doesn't do this anymore?

I just upgraded from esr 60.1 to esr 60.2 for mac, and some addons that I value are now broken. I tried reverting to esr 60.1 from the directory on the site, then trying … (read more)

I just upgraded from esr 60.1 to esr 60.2 for mac, and some addons that I value are now broken. I tried reverting to esr 60.1 from the directory on the site, then trying others, working backwards, without any luck yet. I'd like to find a pre-quantum version that works. The addons include ShareMeNot, Downthemall!, and BetterPrivacy.

Asked by hoping2 1 year ago

Last reply by Shadow110 1 year ago

  • Archived

The ESR was downloaded and installed and the firefox browser is not recognizing it. How can I make it work?

Firefox upgraded to the latest version. My organization uses cloud based applications that require the ESR. I downloaded and installed the new ESR, refreshed firefox and … (read more)

Firefox upgraded to the latest version. My organization uses cloud based applications that require the ESR. I downloaded and installed the new ESR, refreshed firefox and created a new profile and the ESR extension is still not working.

Asked by cltuma 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

<button> with no label is not clickable

I am using 60.1.0esr and try to click on a <button> element where no text has been defined between <button></button>. Using 52.2.0 esr the button is cli… (read more)

I am using 60.1.0esr and try to click on a <button> element where no text has been defined between <button></button>. Using 52.2.0 esr the button is clickable. Do I miss something?

Asked by dioeus 1 year ago

Last reply by TyDraniu 1 year ago