Firefox Support Forum

On my other computer I open Firefox and immediately get a pile of pop-ups. These pop-ups seem to be cookie requests from my speed dial sites, and no matter what I click ("allow" or "deny") they keep coming back and then freeze up and I can't use the browser so I have to turn off computer. Help, please.

Hard drive died. Installed new drive. Reinstalled Firefox with backup. Bookmarks weren't same as on tablet. Finally discovered I made different email accounts. If I delete account on tablet and make it like desktop account will bookmarks still be on tablet so I can sync them with desktop or will they be lost? There are different bookmarks on tablet and desktop and I want them both.

My Firefox account widelyknome gmail , had shared bookmarks between computers. Had to reinstall windows,, then Firefox. Tried to login, pw is wrong. request sent to me, never received. it is not in my spam folder either. Sure would hate to lose the bookmarks! thanks.

Don

When viewing gmail with my personal account, Firefox is crashing after it loads the conversations in the sidebar.

I have tried resetting, using a private window, and running in Safe Mode

Here is the crash report Id: bp-b36c8ee9-37cb-4dec-9380-2f6320210228

I can repeat this at will. I will try disabling the conversations bar using another browser and then update to see if that helps (it's not crashing when I view my work gmail).

Thanks for your help ;-)

I don't normally save and restore sessions, but do have firefox set to restore the previous session in the event of a crash.

Recently, following a power cut, such a session restore occurred, correctly restoring all the pages I had open at the time (not many), and the scroll position within the page.

Since this happened, any page I open on one particular site (https://www.theguardian.com) now always scrolls to the end of the page, and I have to manually scroll back up to the top. Once loaded, you can scroll the page normally, but F5 refresh will reload the page and scroll to the end again. This effect is persistent across restarts, and I've not found a way to get rid of it.

I've tried simulating another crash with that site open, scrolled to the top, and I've tried enabling saving the session on exit and restoring on startup - none of this has changed anything. In both cases it restored the session and scrolled to the end.

Any suggestions as to where this effect might be coming from?

Hello, This morning when I started Firefox, it uploaded and installed itself to the current level. I run Windows 7. Firefox reopened with the advertisement about Mozilla VPN. IT CLEARLY displayed the OS Software levels it would support for the VPN, including but not limited to Windows/XP , 7, 8, and 10 . When I started the offer purchase it took me to the DOWNLOAD page which offers WINDOWS 10 download ONLY. Will this WINDOWS 10 download work with my Windows 7 ?? Confused here !

Looking for any help or advice,

I only use 2 addons in firefox, they are Bitdefender Wallet and Adblock and since the last Firefox update I cannot get either working. I can install adblock, it will work until the browser is closed, next time I open the browser it will be disabled with no option to re enable it and no explanation as to why it was disabled. I have tried a few addons as a test and after the browser is closed all will be automatically disabled. With Bitdefender wallet trying to install the extension results in an error of the download is corrupt.

I have used Firefox for years with both of these options and no errors. To try and fix I have reinstalled both Firefox and Bitdefender but the issue remains the same.

Current Firefox build is at 84.0.2

Any advise would be brilliant as I really do not want to resort to Chrome (which is working perfectly).

Many thanks.

Problem:
Cannot access passwords protected by master password.

Normal mode symptoms:
- No master password is ever asked
-- Trying to set one is futile (see screenshot)
- Certificate is at status "Ready" instead of "Logged In" or "not Logged In" (see screenshot)
- No fields are filled with usernames and passwords when needed.
-- No prompt for it is shown either

Background:
I transitioned from windows to linux
I made a full copy of all my profile when transitioning.
I controlled firefox's version to make sure I would transition using the same version number.
I have backups.
Nothing appears in the browser's console when I start or when I try to change master password.
If I try to view the passwords I have, however... ~120 messages appear telling it cannot decrypt (see screenshot)

Tried:
1-Safe-mode:
-- The master password system works as it is supposed to. I get a master password prompt at browser's first password use.
2- Deleting prefs.js
-- Still not working
3- Disabling all extensions manually
-- Still not working
4- Deleting storage directory
-- Still not working

-Trying 2 + 3, 3 + 4, 2 + 3 + 4 or 2 + 4....
-- Still not working.

What am I missing?
Thanks in advance

Hi all. Seems like after updates, my computer slows down. It has become so recognizable, I know when the registry errors appear, as my computer performance falls off. I must use Reginout Registry cleaner, and CC Cleaner to restore performance. Along with any FireFox updates, my bookmarks have all been deleted many times over. I no longer attempt to re-install, as they continually get deleted, and so simple fix is available to me that I can understand. Thank you.

ich erstelle über ein imkerprogramm die Beiträge, die mittels Sepa Lastschrift eingezogen werden sollen. Bei dem herrunterladen der Sepa Lastschriftdatei bekomme ich seit diesem Jahr die Fehlermeldung das die Datei scheinbar keine Verknüpfung enthält, und es wird eine Textdatei im Baumstrucktur angezeigt. Anfang letzten Jahres lief es unter einer 32 Bit version noch. Was kann ich machen um eine Datei herrunterladen zu können die ich auch einreichen kann? Vielen Dank im vorraus!

Getting errors messages like;

An error occurred. Please try again later. (Playback ID: esTXxYqBr25ETVYS)

Tried resetting FF, clearing cache and cookies etc. to no avail.

This started about a week ago.

Youtube webpage is working properly, just embedded videos are fubar.

Grrrrrrrrrrrrrr

I have tried multiple times to access Fire Fox but keep receiving the same err message that says "problem resolved, continue browse" etc. I have also tried to reset my user name and password but have not received an email with the link.

About once a week I come back to a window or tab that is already open and it has moved from wherever I left it to a page that looks like it should be a firefox update but the web address starts with heezetoutembal.org. I never click anything except the back button to get back to my web page. Well, this time I thought I might look around as to why this is happening and tried to go back to the supposed update page but there is no button to click forward after I click back.

Anyone have a clue?? Next time, I'll try to get the whole address.

The issue is that Firefox is caching security certificates rather than loading them fresh.

This doesn't become an issue until the cached security certificate expires, then the user faces the "this website is not secure" warning page. The user tries to reload the page multiple times and continues to get the same warning page, then they call me in a panic and say "my website is not loading because it is not secure!"

The solution is Ctrl+F5 and voila the website loads without issue.

However, this is definitely an "issue" and the issue isn't with the website or the lack of knowledge of the end user. End users should not need to know how to refresh their local cache of a website to resolve a security certificate expiring when it has already been renewed. Firefox should by default check for a new security certificate when the cached version has expired or at least that is what would appear to be the logical progression of local caching.

Unfortunately, I have been unable to find a way to report this issue to Firefox developers...so I am reporting it here in hopes that someone in the community has the ear of the development team and can point out this issue.

Thanks, Dr. Pat

I'm using Gentoo Linux.

In a fresh Firefox install (I've tryed versions 68, 77 and binary) I cannot navigate using the address bar (pressing enter or clicking the arrow).

It's and old bug: https://support.mozilla.org/en-US/questions/1070786

But the solution described there doens't work. I removed the places.sqlite file and tried to restart firefox in safe mode without success. This only happened to me in Gentoo. Even removed the profile folder entirely. I don't have extensions.

Any ideas?

I've asked a previous question on this forum, but would like it to be removed since it contained some private info. It seems there are no ways to do so, could you please help me out.