Showing questions tagged: Show all questions

EVERY time Firefox does an update, my home page changes, my icons for add-ons are gone, EVERY time. I keep asking this question but the responses are not helpful.

EVERY time Firefox does an update just about everything changes for me, including my homepage, my icons for add ons are gone, now my link to my email is gone, I always … (read more)

EVERY time Firefox does an update just about everything changes for me, including my homepage, my icons for add ons are gone, now my link to my email is gone, I always wonder if I'm on the correct version or not. It says I am but what happened to all of my settings. I cannot tell you the number of times I've had to find my THEME and since there is no rhyme or reason as to how the themes are categorized it takes me forever to find the one I want. It doesn't seem to matter what settings I have entered because they are changed along with everything else. I have asked this question before and the answers I have received do not work. And another question. I do not like the background in "black" with the titles highlighted in yellow when I am searching. Very difficult for me to read, I've attempted to change that many times but can't seem to figure that out either. Oh, Lord where is Microsoft 7 when I need it? An OS that even I could figure out.

Perhaps finding the glitch in the changes that always take place after an update should be your next update.

Asked by Rhonda 4 months ago

Last reply by Terry 4 months ago

  • Archived

bookmarks interaction is broken on 78.1 ESR

The bookmarks interaction is buggy. I have them set in my own order with folders, etc... If I move a bookmark in the list (sidebar on the main browser page or the popou… (read more)

The bookmarks interaction is buggy. I have them set in my own order with folders, etc... If I move a bookmark in the list (sidebar on the main browser page or the popout library window), I'll try to move it one space down, it'll randomly move three spaces down (or whatever random thing). Try to move it one space up, won't move at all. Try to move a divider up a spot and three folders below will randomly jump someplace else. I had forgot that's why I downgraded and went back to an old version 60 something a while ago because of this very issue, and looks like it's still happening. This is VERY annoying as I rely on my bookmarks and how I have them sorted and arranged greatly. And now I can't do stuff or it will just completely jumble up the order of my folders.

I haven't changed any settings at all from the older version I was using that worked perfectly fine.

Asked by mikarisdesign01 2 years ago

Last reply by mikarisdesign01 1 year ago

  • Archived

Firefox keeps crashing at startup.

Safe Mode and reinstalling does not work, tried other version and Nightly, it crashes before even starting the browser. I don't know if it's related, but I used the Windo… (read more)

Safe Mode and reinstalling does not work, tried other version and Nightly, it crashes before even starting the browser. I don't know if it's related, but I used the Windows Check Disk function before this.

Crash ID: bp-fc921be9-068e-4555-9cb4-c08000200927

Asked by Meuri 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Error "Firefox has stopped working" on install

A few weeks ago, Firefox stopped working on my machine. When I tried to launch it I got an error message "Firefox has stopped working". I tried a reinstall and a clean … (read more)

A few weeks ago, Firefox stopped working on my machine. When I tried to launch it I got an error message "Firefox has stopped working". I tried a reinstall and a clean reinstall but both installation procedures fail with the same error.

I'm running Windows 10 64-bit. I am installing with administrative permissions.

There are two files in AppData\Roaming\Mozilla\Firefox\Crash Reports from the two days that I tried reinstalling. I'm not sure what to do with them.

  • InstallTime20201027185343 (from today)
  • InstallTime20201014125134 (from my last attempt, on 10/22)

Asked by jlefeaux 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Constantly Crashing Firefox Tabs

My firefox tabs has been crashing, and it has been getting far far worse. Practically none of the tab will open longer than 5 milliseconds. Other browsers works perfectl… (read more)

My firefox tabs has been crashing, and it has been getting far far worse. Practically none of the tab will open longer than 5 milliseconds. Other browsers works perfectly fine. I tried starting it on safe mode, no good. Tried clean reinstalling firefox, no good.

Can anyone help me why firefox is specifically crashing? About a month ago it worked perfectly fine.


bp-6fcdddcf-9364-454b-b261-eb1ef0201129 bp-6313cc4d-414d-4a6d-a155-f48a20201129 bp-4f4a056c-b467-4b1b-8349-715710201129 bp-58e36541-9f24-4cc4-8173-77b5c0201129 bp-35662b35-b468-483c-bbdb-60c050201129 bp-7bfda4a0-329e-4e00-ae27-30bba0201129 bp-cbf8c777-09bd-435f-aaf8-ccdb10201129

Asked by skypasser 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Written

Hi, for some version (now I'm using 77.0 and everything is fine), when the writings are on a white part of the video, they have grainy edges and are unwatchable. This doe… (read more)

Hi, for some version (now I'm using 77.0 and everything is fine), when the writings are on a white part of the video, they have grainy edges and are unwatchable. This does not happen neither with Opera, nor with Edge and not even with Chrome. Not even with 84.0.2 the problem was solved. I kindly ask for help.

I am Italian, sorry for any grammatical errors.

Asked by Ruggiero 1 year ago

Last reply by Ruggiero 1 year ago

  • Archived

Bookmarks

For well over a year, I have had this problem: Many times when I selected a bookmark, nothing happens. It does not go to the bookmarked site. I have tried the following … (read more)

For well over a year, I have had this problem: Many times when I selected a bookmark, nothing happens. It does not go to the bookmarked site. I have tried the following things: 1. Start FF in safe mode. 2. changed OS from Windows 7 to Windows 10. 3. Made sure my OS and browser were up to date. 4. Tried different Antivirus programs.

Can anyone help me with this?

Thank you so much!

Asked by sean.ayers 1 year ago

Last reply by cor-el 1 year ago

  • Archived

The cards of the home page desapears after the mouse over them.

Hello, The cards of this home page desappears after the mouse over them. https://jessica-project-7813d5.webflow.io/ Is it a code problem ? No problem with Edge and Chrom… (read more)

Hello,

The cards of this home page desappears after the mouse over them. https://jessica-project-7813d5.webflow.io/

Is it a code problem ?

No problem with Edge and Chrom. Anyone would say me what happening ?

Asked by ruj100 1 year ago

Last reply by ruj100 1 year ago

  • Archived

"Save as" doesn't work

Hi! Using "Save link as" or "Save image as" opens the window, where i can choose the folder and the filename. Unfortunately I can't click on any button or type in any tex… (read more)

Hi!

Using "Save link as" or "Save image as" opens the window, where i can choose the folder and the filename. Unfortunately I can't click on any button or type in any text and after some seconds this window and also firefox itself freezes - absolutely no reaction.

This happens only in firefox, not in google chrome or in edge or any other software.

I've already: - restarted windows multiple times - restarted firefox multiple times - started firefox in troubleshoot mode - cleaned firefox - uninstalled and reinstalled firefox - disabled all addins - repaired windows with sfc/scannow

There is absolutely no change in this behaviour. If I get no help, I have to change the browser. I've used firefox for more than 10 years, but it is simply useless if i can't fix that.

Thanks for your help and hints! Michael

-

Asked by michael.csongrady 1 year ago

Last reply by michael.csongrady 1 year ago

  • Archived

RecordSeek Secure return of Free use, Please.

Re-secure, RecordSeek, free use, it is much need in family records for sources and new data, found is sister-partner family records. And don't remove it again, please. Fa… (read more)

Re-secure, RecordSeek, free use, it is much need in family records for sources and new data, found is sister-partner family records. And don't remove it again, please. FamilySearch and ancestry.com https://familysearch.org/partneraccess

Asked by James E Ford 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Can not see the next page in site.

I can't go from page to page on some sites,in version 91. Sample site: https://akizukidenshi.com/catalog/default.aspx It can't go from home page to category page. By t… (read more)

I can't go from page to page on some sites,in version 91. Sample site: https://akizukidenshi.com/catalog/default.aspx It can't go from home page to category page. By the way, I can move without problems on Google Chrome.

Asked by kyl01150 12 months ago

Last reply by kyl01150 12 months ago

  • Archived

verification email returned - locked out of account

My Firefox account is tied to an old email address which I had taken off my Gsuite list of emails. I have now reactivated that email. But I could not log in since my acco… (read more)

My Firefox account is tied to an old email address which I had taken off my Gsuite list of emails. I have now reactivated that email. But I could not log in since my account was locked. I will change the email for the account once I am able to log back in.

The email I am currently using to log in is a valid email. It simply was turned off the first two times I tried to log in.

What can I do to get the lock removed to log in?

Asked by CJ Evans 8 months ago

Last reply by cor-el 8 months ago

  • Archived

Fonts broken

Hi all, due to the sometimes quite rude tone in the german forum, I dare to ask my question here: Since the last update to FF 95.x a few weeks ago, I have this strange be… (read more)

Hi all, due to the sometimes quite rude tone in the german forum, I dare to ask my question here: Since the last update to FF 95.x a few weeks ago, I have this strange behaviour with some fonts, as e.g. Manrope, Lato and others (mostly from Google). Parts of the types are white (refer to the screenshot). I'm using Mac OS 10.15.17. Is this a known issue - and is there a remedy? Thanks so much, Martin

Asked by support14 7 months ago

Last reply by FredMcD 7 months ago

  • Archived

I only seem to have the disc image

Hi there, I've downloaded Firefox but I only seem to have the disc image, how to I get the app to open? It's in my applications file. I have a MacBook Pro with High Sierr… (read more)

Hi there, I've downloaded Firefox but I only seem to have the disc image, how to I get the app to open? It's in my applications file. I have a MacBook Pro with High Sierra version 10.13.6 OS. Many thanks in advance. Best regards, Anna Daley

Asked by a.daley 7 months ago

Last reply by FredMcD 7 months ago

  • Archived

Passwords

Dear all, All of a sudden, all my recorded passwords have been erased from FIrefox without doing anything. My computer shut down due to a power issue, when I started it a… (read more)

Dear all,

All of a sudden, all my recorded passwords have been erased from FIrefox without doing anything. My computer shut down due to a power issue, when I started it again, passwords were gone. All the modules are there untouched.

What can I do ?

Thank you !

Asked by cpuechlateyron 1 year ago

Last reply by cpuechlateyron 1 year ago

  • Archived

Having trouble with sync - getting error.

Seeing something about network offline, but not idea what that really means. I'm using Firefox archlinux-1.0 82.0.3 64bit Here's the log: 1605457202572 Sync.LogManager DE… (read more)

Seeing something about network offline, but not idea what that really means.

I'm using Firefox archlinux-1.0 82.0.3 64bit

Here's the log: 1605457202572 Sync.LogManager DEBUG Flushing file log 1605457202572 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1605457202572 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1605457202581 Sync.LogManager DEBUG Log cleanup threshold time: 1604593202581 1605457202586 Sync.LogManager DEBUG Done deleting files. 1605457239845 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1605457240932 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1605457241038 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1605457241993 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1605457244571 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1605457263374 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1605457280098 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1605457306322 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1605457310861 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1605457311093 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1605457331421 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1605457332717 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1605457333004 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1605457333713 FirefoxAccounts DEBUG FxAccountsWebChannel message received: fxaccounts:fxa_status 1605457333713 FirefoxAccounts DEBUG fxa_status received 1605457333713 FirefoxAccounts DEBUG service: 30b11ae57025e70b 1605457333713 FirefoxAccounts DEBUG is private browsing: false 1605457333852 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1605457343692 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1605457343984 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1605457347685 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1605457347936 FirefoxAccounts DEBUG FxAccountsWebChannel message received: fxaccounts:fxa_status 1605457347936 FirefoxAccounts DEBUG fxa_status received 1605457347936 FirefoxAccounts DEBUG service: sync 1605457347936 FirefoxAccounts DEBUG is private browsing: false 1605457347997 FirefoxAccounts DEBUG FxAccountsWebChannel message received: fxaccounts:loaded 1605457347997 FirefoxAccounts WARN Unrecognized FxAccountsWebChannel command: fxaccounts:loaded 1605457348067 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1605457349620 FirefoxAccounts DEBUG FxAccountsWebChannel message received: fxaccounts:pair_preferences 1605457349719 FirefoxAccounts DEBUG FxAccountsProfileClient: Requested profile 1605457349719 FirefoxAccounts DEBUG getOAuthToken enter 1605457349719 FirefoxAccounts TRACE getCachedToken returning cached token 1605457349719 FirefoxAccounts DEBUG getOAuthToken returning a cached token 1605457349719 Services.Common.RESTRequest DEBUG GET request to https://profile.accounts.firefox.com/v1/profile 1605457349820 Services.Common.RESTRequest DEBUG GET https://profile.accounts.firefox.com/v1/profile 304 1605457357502 Sync.Service DEBUG User-Agent: Firefox/82.0.3 (Linux x86_64) FxSync/1.84.0.20201109150449.desktop 1605457357502 Sync.Service INFO Starting sync at 2020-11-15 09:22:37 in browser session qM-8bja0kXUY 1605457357503 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1605457357507 Sync.Status INFO Resetting Status. 1605457357507 Sync.Status DEBUG Status.service: error.sync.failed => success.status_ok 1605457357507 Sync.Status DEBUG Status.sync: success.sync => error.login.reason.network 1605457357507 Sync.Status DEBUG Status.service: success.status_ok => error.sync.failed 1605457357508 Sync.ErrorHandler ERROR Sync encountered an error: Error: Can't sync: Network is offline(resource://services-sync/stages/enginesync.js:59:13) JS Stack trace: sync@enginesync.js:59:13 onNotify@service.js:1356:28 WrappedNotify@util.js:210:32 WrappedLock@util.js:166:27 _lockedSync@service.js:1375:6 sync/<@service.js:1339:18 WrappedCatch@util.js:133:27 sync@service.js:1340:7 1605457357508 Sync.SyncScheduler DEBUG Next sync in 3600000 ms. (why=reschedule) 1605457357512 Sync.Service DEBUG Exception calling anonymous function: Error: Can't sync: Network is offline(resource://services-sync/stages/enginesync.js:59:13) JS Stack trace: sync@enginesync.js:59:13 onNotify@service.js:1356:28 WrappedNotify@util.js:210:32 WrappedLock@util.js:166:27 _lockedSync@service.js:1375:6 sync/<@service.js:1339:18 WrappedCatch@util.js:133:27 sync@service.js:1340:7 1605457357513 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1605457357513 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1605457357513 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1605457357513 FirefoxAccounts TRACE not checking freshness of profile as it remains recent

Asked by Josh Grizzle 1 year ago

Last reply by FredMcD 1 year ago