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  • Archived

0Kb logins.json file

Hi, I recently updated, only to find out that all my passwords had disappeared :(. I checked my profile and there were three 0Kb files: logins.json, logins.json.corrupt a… (read more)

Hi,

I recently updated, only to find out that all my passwords had disappeared :(. I checked my profile and there were three 0Kb files: logins.json, logins.json.corrupt and logins-backup.json. cert9.db and key4.db are still there and aren't empty. I'm on Arch Linux, so no previous version as well. Is there anything I can do to restore my passwords?

Asked by ingvar6 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox does not start anymore. Only error sound is played

Nach Englisch (US) Hello people, unfortunately since today I can't use Firefox anymore. Every time I want to start the program, an error sound comes up and nothing else … (read more)

Nach Englisch (US) Hello people,

unfortunately since today I can't use Firefox anymore. Every time I want to start the program, an error sound comes up and nothing else happens.

There is no error message, no crash log, nothing. Just an error tone and Firefox does not open.

I have already uninstalled Firefox 10 times and also restarted the PC 10 times. Have also deleted the registry and once completely everything from Firefox. Even the profiles, just everything.

I even deleted programs that were on at the same time as Firefox when the error first occurred.

What should I do :(?

Greetings and thanks in advance!

Asked by franz23 1 year ago

Last reply by FredMcD 1 year ago

  • Solved
  • Archived

SolarWinds Orion Platform Cyberattack

In response to the article below addressing the SolarWinds vulnerability and cyberattack to their Orion Platform, I am requesting a statement from you as to whether or … (read more)

In response to the article below addressing the SolarWinds vulnerability and cyberattack to their Orion Platform, I am requesting a statement from you as to whether or not you use the Orion Platform from SolarWinds and if you do; what steps have you taken to secure your product and are there any steps that we need to take because we use your product or are a customer of yours?

Asked by aschory 1 year ago

Answered by Chris Ilias 1 year ago

  • Archived

do nothing when "browser-lastwindow-close-requested" is triggered

I am using services.jsm to addobserver "em-action-requested", "quit-application-granted", "quit-application-requested" : let { classes: Cc, interfaces: Ci, manager: Cm }… (read more)

I am using services.jsm to addobserver "em-action-requested", "quit-application-granted", "quit-application-requested" : let { classes: Cc, interfaces: Ci, manager: Cm } = Components;

 const {Services} = Components.utils.import('resource://gre/modules/Services.jsm');

function ConfigJS() { Services.obs.addObserver(this, "em-action-requested", false); Services.obs.addObserver(this, "quit-application-granted", false); Services.obs.addObserverr(this, "quit-application-requested", false); Services.obs.addObserver(this, "browser-lastwindow-close-requested", false); }


I want that when one of these actions is triggered, nothing happens (no execution of the code related to these actions). ConfigJS.prototype = {

   observe: function (aSubject, topic, data) {

//do nothing }

does anyone have any idea how we can do this? Thank you

Asked by User16 1 year ago

Last reply by User16 1 year ago

  • Archived

Logins and Passwords

My logins and passwords keep getting removed. I have to go and place a copy of the key4, logins, and logins.json back into the folder. Every few days the logins and passw… (read more)

My logins and passwords keep getting removed. I have to go and place a copy of the key4, logins, and logins.json back into the folder. Every few days the logins and passwords shows no synced logins found.

Asked by jimmabry 1 year ago

Last reply by cor-el 1 year ago

  • Archived

ip amzone keep track me , ip keep alive

hello, I am with firfox from start, I liked, but after all this year I see many change, I know all company need little data to keep work and sell ;) , I see ip amazone to… (read more)

hello, I am with firfox from start, I liked, but after all this year I see many change, I know all company need little data to keep work and sell ;) , I see ip amazone too many time, but I told myself , there no problem this is small prive for all this years, but know this too much. I have new frech insall of mozilla in linux system, really this too much and suk, one ip from amazone lan keep alive all time from statup of firefox, realy like told you this frech mozilla, I disable all auto , update , addon , send report... all in google... + this " https://support.mozilla.org/en-US/kb/how-stop-firefox-making-automatic-connections" + I am not not new user, with computer and about:config ,

like I told you , last 2 month, i'm used chromium too much, this firefox is very fresh and clean, and I dont use any service amazone... so dont tell me this spam or other thinks, this ip keep alive from starup ????? this too much amazone really

Asked by naimaanasi 1 year ago

Last reply by naimaanasi 1 year ago

  • Archived

FIrefox does not load anything, including local, external, and firefox config pages.

Problem: FIrefox suddenly quit working. Firefox refuses to load anything including local, external, and firefox config pages. When attempting to go to a webpage or config… (read more)

Problem: FIrefox suddenly quit working. Firefox refuses to load anything including local, external, and firefox config pages. When attempting to go to a webpage or config page by pressing the enter button nothing happens and the page is entirely blank. The developer console does not open. After about 2 minutes of not doing anything, it crashes. Issue persists past re-installs. I am unable to submit a bug report as normal(I only have pending crash reports), as when I attempted, it said "something unexpected happened" and then the bug report itself crashes.

Chrome works normally as expected.

Troubleshooting steps taken:

  • Refresh and safe mode
  • Launched in incognito
  • apt-get purge
  • Removing profile
  • removing .mozilla, .adobe, .macromedia, /etc/firefox, firefox-extensions, .cache
  • installing nightly, beta, reinstalled multiple times.

Current workaround: Using chrome

Machine information Ubuntu 20.04.2 Kernel Version: 5.4.0-66-generic

Relevant image of issue and contents of detail tabs attached.

Asked by mario65889 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Import Bookmarks

So i have old Bookmarks. very old. The Bookmarks file dated 2014. What version the Firefox was that generated that files i do not know. If i import those .json files t… (read more)

So i have old Bookmarks.

very old.

The Bookmarks file dated 2014. What version the Firefox was that generated that files i do not know.

If i import those .json files there are none Bookmarks imported.....

The new shiny fancy format is json packed with lz4. Can i deactivate this? I do not want compression! Bookmarks are text, text can be packed, but no not in modern times. Modern Times require speed not space. Or in other words: I want the bookmarks seachable with my editor.... I have space for a few TB for bookmarks.

Asked by mail988 1 year ago

Last reply by mail988 1 year ago

  • Archived

Firefox won't open anything

Firefox 87.0 (64-bit) on Ubuntu 20.10 is currently unusable as it won't open anything. Firefox opens with no page loaded. Clicking the single "getting started" bookma… (read more)

Firefox 87.0 (64-bit) on Ubuntu 20.10 is currently unusable as it won't open anything.

  • Firefox opens with no page loaded.
  • Clicking the single "getting started" bookmark does nothing.
  • Entering a search term in the address bar and pressing 'enter' changes the url in the address bar but nothing is loaded and the page remains blank. There is no indication that anything is loading.
  • Entering a url, such as "www.youtube.com", and pressing "enter" does nothing. There is no indication that anything is loading.
  • Opening the menu by clicking on the burger icon, then on "preferences" does nothing except make the menu disappear (same with most of the options in the menu).

In the browser console I see some errors and no request info (see screenshot).

I've tried `sudo apt purge firefox` then installing again, which didn't help. The problem started with ubuntu 20.04 (I only updated to 20.10 to see if it might resolve this problem).

I've tried the "refresh firefox" option, starting in safe mode, and clearing the startup cache, which didn't help.

Any suggestions would be much appreciated.

Asked by briancallander 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Firefox support site (this site) does not autosave or protect writing

I had a different issue I came here for, but I discovered a very serious bug while I was writing my question, so I want to make sure this gets addressed first. After writ… (read more)

I had a different issue I came here for, but I discovered a very serious bug while I was writing my question, so I want to make sure this gets addressed first.

After writing my question, I clicked the "share data" button below. I got a message "We can't automatically get your browser's troubleshooting data, please try these manual steps. " Without thinking, I clicked the link to the "manual steps." Unfortunately, instead of opening a new tab, which would be the expected behavior, clicking the link took me off the get help form page (the page I'm on as I write this). What's worse, when I used the back button to return to the previous page, everything I'd written was gone. Obviously, the expected behavior would be to not take the user off the page in the first place, but if for some reason it did, to autosave the writing so it can be restored when the user returns.

This kind of bug used to be a lot more common in the early days, when I first started using the web, 25 years ago. I used to have a boilerplate describing the problem because I was sending reports of the bug so frequently. I've only encountered it twice, to my recollection, in the last 5 years. Firefox's website would have been one of the last places I'd ever expect to find a bug this glaring and elementary.

Thanks!

  • Archived

When uploading huge files, does FF timeout and try to resend?

I'm seeing some weird behavior in FF. I have an HTML page that allows the user to click on a link to trigger a file upload to a remote server. The file being uploaded is … (read more)

I'm seeing some weird behavior in FF.

I have an HTML page that allows the user to click on a link to trigger a file upload to a remote server. The file being uploaded is usually > 2GB and takes a LONG time to upload (sometimes > 1.5hrs due to slow link to remote server).

What we see is the remote server ends up with multiple corrupted versions of the same file.

Could it be that FF is silently timing out waiting for a HTTP response and then retrying to upload the file? I can't think of any other explanation for the multiple files, since the user only clicks once on the hyperlink.

Thank you, Dan

Asked by musca999 1 year ago

Last reply by HenricuzHotmail 1 year ago

  • Archived

Firefox Browser shuts unepectedly and all settings are lost

Hello, since a few month the browser is shutting unexpectedly every couple of hours and all settings like starting page or prefered search engine are lost. There is no er… (read more)

Hello, since a few month the browser is shutting unexpectedly every couple of hours and all settings like starting page or prefered search engine are lost. There is no error message or error report. I'm using lates MAC OS and Firefox version (it happened also with the last couple of versions)

Asked by markusfeil 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox is broken

After having installed the latest Firefox update Firefox starts but it does not react to any link inserted for display. If have tried all three help solutions provided bu… (read more)

After having installed the latest Firefox update Firefox starts but it does not react to any link inserted for display.

If have tried all three help solutions provided but it does not react, also a new installation changed nothing

The error message is: Starter process deactivated after error.

Could someone please help to make run it again

P.S. It was not possible to get the Troubleshooting information as I could not write this request on Firefox but had to use another browser

Asked by bluetenlicht 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Why, there is no support for ' CSS Backdrop Filter' ?

Hello, I'm on the way to be a web developer. But, when it comes to add Glassmorphism effect, it seems like firefox doesn't support CSS property called "backdrop-filter". … (read more)

Hello, I'm on the way to be a web developer. But, when it comes to add Glassmorphism effect, it seems like firefox doesn't support CSS property called "backdrop-filter". Will there be any support for this in near future?

I'm using Firefox For Linux v88.0 (64-bit).

Asked by abir.sheikh.4044 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Firefox freezes on certain pages

For a few days, Firefox has been freezing at certain pages and interactions. For instance: Hitting the "compose" button in outlook online Viewing this particular tweet… (read more)

For a few days, Firefox has been freezing at certain pages and interactions. For instance:

Other pages work fine. When the freeze happens, the whole browser becomes completely unresponsive, including the window controls. The following is printed in the console if I launch FF from console:

``` ExceptionHandler::GenerateDump cloned child 10319 ExceptionHandler::SendContinueSignalToChild sent continue signal to child ExceptionHandler::WaitForContinueSignal waiting for continue signal... ```

I am running FF version 88.0 (64-bit) on Arch Linux under Gnome on Wayland, installed through pacman.

What I have tried without success:

  • Using a new FireFox profile (no extensions, history, cookies, etc)
  • With and without WebRender
  • With and without Wayland composition (`MOZ_ENABLE_WAYLAND`)
  • All combinations of the two above
  • Restarting the system, updating the system, reinstalling firefox
  • Running mozregression

With mozregression I had the issue for all builds since `56f6da03c7e352f53fa923b30f66dfdf09a34116`, for all older builds I get the "Gah. Your tab just crashed." message.

I don't have issues with other programs or web browsers.

Asked by Tobias 1 year ago

Last reply by Tobias 1 year ago

  • Archived

Mint 19.3+Firefox 88 crashes in Yahoo

System locks-up when I go to Yahoo start page and try to scroll, though I'm able to get to email. This is the only site that crashes. Have to do a hard shutdown since HD … (read more)

System locks-up when I go to Yahoo start page and try to scroll, though I'm able to get to email. This is the only site that crashes. Have to do a hard shutdown since HD and cursor are frozen. This has been going on since last FF update, maybe even the one before. Plug-ins are uBlock Origin and Video DownloadHelper. Anyone else experience this?

Asked by ron.press 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Solved
  • Archived

Website broken too much spacing Issue

Hey Whenever i tried to Open my website unionwellspain in Mozilla Firefox, then I found a lot of space in my blog, as compared in chrome all things space padding is okay,… (read more)

Hey Whenever i tried to Open my website unionwellspain in Mozilla Firefox, then I found a lot of space in my blog, as compared in chrome all things space padding is okay, but not in firefox It creates negative impact on users, So Please guide me that How can I solve this issue....

Image attached: https://imgur.com/a/EXAkurj

Asked by Amber Sariya 1 year ago

Answered by Terry 1 year ago

  • Archived

What happened to Firefox Version 88.0.1?

Is this known behavior? Has it been reported to Mozilla? Found nothing from a search. What happened to FireFox Version 88.0.1? I updated to this version yesterday afte… (read more)

Is this known behavior? Has it been reported to Mozilla? Found nothing from a search.

What happened to FireFox Version 88.0.1? I updated to this version yesterday after a lot of nagging from popups.

Prob 1. Try to open a link from email and I get, "Secure Connection Failed An error occurred during a connection to input.mozilla.org. PR_CONNECT_ABORTED_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem."

When I try the same link in Safari, which tends to be grumpier than Firefox about security issues. it works just fine; no complaints and the page opens.

Prob 2 ( IMO related ). Try to open a bookmark and I get, "The connection was reset

The connection to the server was reset while the page was loading.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web."

Again, when I try the same link or site in Safari, works just fine.

OS MacOS Big Sur Version 11.2.3

Asked by pwityk 1 year ago

Last reply by pwityk 1 year ago

  • Archived

Link in email (Thunderbird) won't open in Firefox

Hello. I am using Ubuntu 21.04 and after the upgrade I got different issues with Mozilla products. FF is: 88.0 64-bit TB is: 78.8.1 (64-Bit) One is: "Firefox is already r… (read more)

Hello.

I am using Ubuntu 21.04 and after the upgrade I got different issues with Mozilla products. FF is: 88.0 64-bit TB is: 78.8.1 (64-Bit)

One is: "Firefox is already running, but is not responding. To use Firefox, you must first close the existing Firefox process, restart your device, or use a different profile." appears if I click on links in emails. It doesn't matter if they're linked to youtube, are an online version of the email etc. Always the same message.

I tried to assign Firefox as a standard browser and changed to another one, started the system again, ran Thunderbird and Firefox and it still happened. I tried changing something in the config editor, doesn't help at all. I checked for files / attachments and what should happen with http/https. There's no entry, which is fine according to mozilla help. The settings are the same as before the upgrade. I don't understand why it doesn't work anymore.

And second problem is: When clicking a email link in Firefox it doesn't open in Thunderbird. Error message is: "Thunderbird is already running, but is not responding. To use Thunderbird, you must first close the existing Thunderbird process, restart your device, or use a different profile."

It also doesn't work if I have run FF and TB in safe mode at the same time or in other constellations (FF in safe mode, TB not and vice versa)

Any other ideas?

Asked by antishape 1 year ago

Last reply by antishape 1 year ago