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  • Archived

What is the reference to "enhanced bookmarks" in the Pocket shutdown announcement

Buried in this announcement is the following statement: "Meanwhile, new features like Tab Groups and enhanced bookmarks now provide built-in ways to manage reading lists… (read more)

Buried in this announcement is the following statement:

"Meanwhile, new features like Tab Groups and enhanced bookmarks now provide built-in ways to manage reading lists easily."

Is this a yet to be announce new feature because as far as I can tell the bookmark implementation has not changed in years. However, I would welcome some "enhancements" as the current implementation is quite clunky.

Thoughts, anyone?

-louie

Asked by Louie S 7 months ago

Last reply by Kiki 7 months ago

2 Factor Mozilla Account - Invalid

Hi All, I am trying to setup 2-Factor Verification for my Mozilla account however every time I enter in the 6 digit code it shows up with "Invalid or expired code. Check… (read more)

Hi All,

I am trying to setup 2-Factor Verification for my Mozilla account however every time I enter in the 6 digit code it shows up with "Invalid or expired code. Check your authenticator app and try again."

And I am positive I am doing it right. As I would normally do it; scan the QR code, enter in the 6 digit code.

If anyone has the same issue or solved it, please let me know.

Asked by Richard Tran 5 months ago

Last reply by Kiki 5 months ago

google authenticator 2fa

When setting up 2fa. I scan the QR code. Enter the 6 digit pin generated by google authenticator. Download my backup codes and enter 1 when prompted then firefox says syn… (read more)

When setting up 2fa. I scan the QR code. Enter the 6 digit pin generated by google authenticator. Download my backup codes and enter 1 when prompted then firefox says sync time and try again. I am running Ubuntu and have an android phone. Ubutu is set to automatic date. time and timezone. My phone is also set to automatic date&time. I have enabled seconds display on Ubuntu and phone the are synchronized to the second. I have tried this on multiple computers. Google authenticator works with all 9 other 2fa logins I use it for. I have tried many times and asked AI what I'm doing wrong Grok said I am not doing anything wrong after walking through the entire process. I have tried clearing cache and deleting cookies, signing out and back in without success. Please help I use firefox as my password manager and love it but want it to be as secure as possible.

thank you very much. Thomas

Asked by tomgately96 5 months ago

Last reply by Kiki 5 months ago

  • Archived

I can't connect two-factor authentication

Hello! I contacted you with a problem with the impossibility of installing two-factor authentication on my account. Despite successfully entering the code and saving back… (read more)

Hello! I contacted you with a problem with the impossibility of installing two-factor authentication on my account. Despite successfully entering the code and saving backups, two-factor authentication disappears immediately after refreshing the page. Mozilla stores all my passwords and data - therefore, two-factor authentication is very important for my account.

Asked by olegnikiforov0 6 months ago

Last reply by Kiki 5 months ago

Stuck trying to sync phone app with computer

I am logged into my computer. When I try to sync my phone Firefox with my computer, I am asked to provide a number from an authentication app. I don't have any such authe… (read more)

I am logged into my computer. When I try to sync my phone Firefox with my computer, I am asked to provide a number from an authentication app. I don't have any such authentication app and can't figure out what the Firefox one is. There does not seem to be a workaround. I can't use a backup code or reset option. I am trying to figure out what to do.

Thank you

Asked by KajoKeji 5 months ago

Last reply by Kiki 5 months ago

ios Mobile syncing

I have Mozilla Firefox as my browser on my i phone. I noticed an exclamation symbol saying" enter your PW to connect". I go to firefox.com/pair on my desktop. I navigate … (read more)

I have Mozilla Firefox as my browser on my i phone. I noticed an exclamation symbol saying" enter your PW to connect". I go to firefox.com/pair on my desktop. I navigate to the QR code and take a picture. I confirm the desktop with the i phone. Then it asks for 2 step verification code from an authenticator. I don't get one. So I download an Authenticator app. And nothing shows up there either. The problem is getting a code from an authenticator to complete the process. What should I do?

Asked by pbg333 5 months ago

Last reply by Kiki 5 months ago

  • Solved

Managing payments

I can't find a place to manage my payment methods. The only place I found that was when I check out and fill in my information in a store website. The browser suggests … (read more)

I can't find a place to manage my payment methods. The only place I found that was when I check out and fill in my information in a store website.

The browser suggests my card and under that it says "Manage payment methods".

When I click that it opens "about:preferences#privacy-form-autofill" and then quickly becomes "about:preferences#privacy".

Please help thanks

Asked by Fahad 2 weeks ago

Answered by Denys 2 weeks ago

  • Archived

Firefox Download Save & Retrieve Folders

The Firefox 'Downloads, Save Files To.." location appears to be disconnected from reality. If I indicate either of the Documents or Desktop folders as the preferred save … (read more)

The Firefox 'Downloads, Save Files To.." location appears to be disconnected from reality. If I indicate either of the Documents or Desktop folders as the preferred save location, both of those folders present as being empty when in fact they both have numerous files/directories. Even if I try to save in "+ Other Locations", those locations are limited to the same as presented in the 'Browse' window of Home, Desktop, Documents and Downloads. Only the Downloads folder displays correctly.

Also as a result of this limited save location, I can only retrieve a file from the Downloads folder (the attached file was saved in my Documents folder but I had to move it to Downloads.

Why does the saving behavior behave like this?

Asked by Ronald Wilson 10 months ago

Last reply by Ronald Wilson 10 months ago

New Firefox backup feature backing up way too frequently

Hi everyone. Basically when the browser is (I think) idle while watching YouTube, FF is constantly backing up (the timestamp in the backup file name keeps getting update… (read more)

Hi everyone.

Basically when the browser is (I think) idle while watching YouTube, FF is constantly backing up (the timestamp in the backup file name keeps getting updated). From the settings page I thought it once every 24 hours. I noticed from higher than normal CPU usage impacting FF and the Windows search indexer. Which reverted to normal once I disabled the backup.

I checked the about config:

  • browser.backup.scheduled.minimum-time-between-backups-seconds

Is set to 24 hours (86400 seconds)

But I also noticed:

  • browser.backup.scheduled.idle-threshold-seconds

Is set to 15 seconds(!). Is that what I think it is? Back up whenever there's a 15 sec idle window, regardless of the minimum? Can I safely make that 86400 seconds too, or does it do something else entirely?

Many thanks in advance.

Asked by Joey 2 days ago

Last reply by Joey 1 day ago

  • Archived

Firefox account compromized

Hi, When I got up this morning, I receved an email that a new device was logged in to my firefox account before an hour or so. All my passwords are synced to firefox ac… (read more)

Hi,

When I got up this morning, I receved an email that a new device was logged in to my firefox account before an hour or so.

All my passwords are synced to firefox account. I am afraid and want to know what all information is stolen. I immediately removed old devices from accounts page under connected services. However, I see peculiar - 'unknown' device which I can not sign out.

Asked by Mayank Kumar Chaudhari 1 year ago

Last reply by James 1 year ago

  • Archived

Mozilla Lags After I Switch Windows and Loose Focus and Change Back

Hello everyone. I've been having some issues with Mozilla lately. I don't know if my CPU is in bad condition or not but, when I change tabs through my Windows, say chang… (read more)

Hello everyone.

I've been having some issues with Mozilla lately. I don't know if my CPU is in bad condition or not but, when I change tabs through my Windows, say changing tabs from Mozilla to Spotify and changing it back to Mozilla, my CPU gets very full, causing my cursor to lag, and Mozilla to be unresponsive for a couple of seconds first and it gets kinda worse as I continue to use my PC, causing the lag to occur for over 10 seconds.

I have seen some similar complaints on the web but they date back to 2014ish times.

What do you think? Is it somewhat my CPU's problem or did Mozilla's handling get worse over a patch or something?

I enjoy Mozilla and don't want to quit using it. Any help would be much appreciated.

  • Archived

newest firefox update causes all tabs to crash all the time now

is there any way i can roll back the most recent firefox update? i updated firefox on june 12th and ever since than, i can not use firefox or open any tabs due to it cont… (read more)

is there any way i can roll back the most recent firefox update? i updated firefox on june 12th and ever since than, i can not use firefox or open any tabs due to it continuously crashing over and over with no recovery. it is so bad that i had to go to microsoft edge just to report this problem, because i can not get firefox to open anything beyong my homepage without crashing the tabs. please email me at gnralee01@yahoo.com this is infuriating and i have to now use microsoft edge for my browsing because i can not use firefox until you fix this. i have uninstalled and reinstalled firefox 3 seperate times and i still get the same results. firefox worked great prior to the june 12th update.

Asked by gnralee011 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox Will Not Verify Add-on

Hi All, Apologies if I've missed something, but I can't find an answer anywhere. I've got a fresh install of Firefox version 133 running on Windows 10, and I can't seem t… (read more)

Hi All, Apologies if I've missed something, but I can't find an answer anywhere. I've got a fresh install of Firefox version 133 running on Windows 10, and I can't seem to install any add-ons. When I click the install button from the add-on's page, it just sits there with the loading animation and seemingly does nothing for several minutes. Attempting to right-click on the download button, "save link as", and hitting "install add-on from file" using that saved link as another user suggested from a similar problem does nothing at all; there's no feedback whatsoever. The add-on I've been trying to install is U-Block Origin, but I've tried this with other add-ons to the same results. The only other thing I've tried is installing one of the recommended add-ons from the add-on page directly, Privacy Badger specifically. This causes an actual window to pop up telling me Firefox is verifying the add-on, but nothing happens past this point. It just sits there, eternally attempting to verify the add-on with no progress ever made, and no error message ever spitting out. I haven't found anyone else with this exact problem. Hopefully I'm missing something obvious and I can feel really silly about the whole thing soon. Thanks much!

All the Best, G.B.Bari

Asked by GBBari 1 year ago

Last reply by james brown 1 year ago

  • Archived

some fonts are ugly

hello. i downloaded firefox from official void linux repo, and have issue with font rendering or smth. in settings option "Allow pages to choose their own fonts, instead … (read more)

hello. i downloaded firefox from official void linux repo, and have issue with font rendering or smth. in settings option "Allow pages to choose their own fonts, instead of your selections above" is enabled. don't have same issue in any other gtk apps on my system.

Asked by rusni1kk 6 months ago

Last reply by rusni1kk 6 months ago

  • Solved
  • Archived

Account locked up and waiting for 24h didn't work

I met the same problem as https://support.mozilla.org/en-US/que.../1191123 I have read this https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verifica... … (read more)

I met the same problem as https://support.mozilla.org/en-US/que.../1191123

I have read this https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verifica...

I have tried waiting for more than 24h, not working, and submitted a request at Bugzilla (maybe it's because I didn't write the request in the right way so I haven't got response yet).

I have some so many bookmarks in my firefox account and passwords in my lockwise account. Please help me out, my account email is xxxxxxxxxx@xx.xxx

(email address phone number removed by moderator; please do not post personal information on a public website)

Asked by 1319324245 5 years ago

Answered by 1319324245 5 years ago