Showing questions tagged: Show all questions
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Blocking of Dragon Professional Web Extension

Today, my daughter received a notification that the Dragon Professional Web Extension has been disabled (see attached image). This was done because the extension supposed… (read more)

Today, my daughter received a notification that the Dragon Professional Web Extension has been disabled (see attached image). This was done because the extension supposedly executes remote code and collects user data.

My daughter, a mathematics professor, has very limited use of her hands. She is dependent upon Dragon to do her job. This is not something she just likes - she has a disability and she NEEDS it. Disabling this extension will make her job significantly more difficult, and there are capabilities that the extension provides that she may not be able to duplicate with workarounds.

PLEASE, make the extension useable again. This is an accessibility issue for disabled people - it's not just a fun addition to the browser. If necessary, add some sort of acknowledgement checkbox so that she can acknowledge that she is taking some risks in using it.

One other thing. Disabling this extension with no advance warning was a disservice to all disabled people who depend on it. Had this occurred in the middle of a semester, the effect could have been catastrophic. As it is, she may need to spend the rest of the summer trying to figure out how to do her job without it. You have really, really done an extreme disservice here.

Asked by jkrm 1 year ago

Answered by TyDraniu 1 year ago

newest firefox update causes all tabs to crash all the time now

is there any way i can roll back the most recent firefox update? i updated firefox on june 12th and ever since than, i can not use firefox or open any tabs due to it cont… (read more)

is there any way i can roll back the most recent firefox update? i updated firefox on june 12th and ever since than, i can not use firefox or open any tabs due to it continuously crashing over and over with no recovery. it is so bad that i had to go to microsoft edge just to report this problem, because i can not get firefox to open anything beyong my homepage without crashing the tabs. please email me at gnralee01@yahoo.com this is infuriating and i have to now use microsoft edge for my browsing because i can not use firefox until you fix this. i have uninstalled and reinstalled firefox 3 seperate times and i still get the same results. firefox worked great prior to the june 12th update.

Asked by gnralee011 5 months ago

Last reply by cor-el 5 months ago

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  • Archived

Completely broken profiles

Hello team, I'm not sure what happened, but I was not able to open Firefox after restarting my PC. I currently run Windows 11 on a fully upgraded rig. Up until today, I… (read more)

Hello team,

I'm not sure what happened, but I was not able to open Firefox after restarting my PC. I currently run Windows 11 on a fully upgraded rig.

Up until today, I have been trouble free. Error 1: "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window."

I tried several options - and have been googling/trying several steps for a couple of hours (after each step, I restarted the PC):

1. Uninstalled and then Reinstalled a fresh copy of Mozilla 2. Attempted to use Command Lines to open Firefox https://wiki.mozilla.org/Firefox/CommandLineOptions 3. Opened Profile Manager and attempted to create a new profile - when I did this the new profile would not display in the Profile Manager, but it would display in the Profiles folder under Appdata [I tried this multiple times] 4. Deleted the profiles.ini file

After deleting the .ini file Error 2: "Your Firefox profile cannot be loaded. It may be missing or inaccessible." 1. Uninstalled and then Reinstalled a fresh copy of Mozilla 2. Opened Profile Manager and attempted to create a new profile. After following the Profile Wizard, another error pops up: "An unexpected error has prevented your changes from being saved."

I am completely stumped. I hope you can help, Sean

Asked by sean.oneill.29 2 years ago

Answered by cor-el 2 years ago

  • Archived

Block on certain websites

I can't access certain websites when I attempt to leave feedback. I'm told to remove blocking. I clicked on the shield and turned off Enhanced Tracking Protection on th… (read more)

I can't access certain websites when I attempt to leave feedback. I'm told to remove blocking. I clicked on the shield and turned off Enhanced Tracking Protection on those sites. I also added the sites to the Exceptions list in Privacy & Security (Manage Exceptions). My Browser Privacy Settings are: Custom Choose which trackers and scripts to block. ✓Cookies: Cross-site Tracking Cookies ✓Tracking content: Only in Private Windows ✓Cryptominers ✓Fingerprinters

But I still can't access the sites.

Which settings do I need to change so I don't get blocked by the websites?

Asked by Denise 2 years ago

Last reply by Denise 2 years ago

  • Archived

Firefox Hangs Upon Launch, Cannot Connect to any Websites (Mac Sonoma)

On Mac OS 14.4 Firefox hangs on launch and crashes, requiring "Force Quit" when I try to Refresh or Troubleshoot. Uninstalled and reinstalled multiple times, and restarte… (read more)

On Mac OS 14.4 Firefox hangs on launch and crashes, requiring "Force Quit" when I try to Refresh or Troubleshoot. Uninstalled and reinstalled multiple times, and restarted computer several times. Have spent several hours trying multiple community suggestions to now avail.

I am not a programmer, but am able to follow instructions. I clearly need someone to hold my hand and walk me through the solution. (I even checked out the Kaspersky suggestion, but cannot install it because Firefox cannot connect to the Internet.)

I have downloaded and saved "Raw Data.docx" and "Application Basics tex.docx" from one of the crash reports.

P.S. On this question form Firefox guessed that my operation system was Mac OS x 10_15_7, but it is 14.4

Julian

Asked by julian.donahue 8 months ago

Last reply by julian.donahue 6 months ago

  • Archived

Why my code work fine on chrome but not firefox?

Here is my code: <html> <head> <meta charset="utf-8"> <style> .fullCard, .lowerHalfCard, .upperHalfCard, .fullCard-after, .l… (read more)

Here is my code:

<html>
 <head>
  <meta charset="utf-8">
  <style>
   .fullCard,
   .lowerHalfCard,
   .upperHalfCard,
   .fullCard-after,
   .lowerHalfCard-after,
   .upperHalfCard-after {
     background-color: inherit;
     border-radius: 10px;
     height: 100%;
     width: 100%;
     position: absolute;
     
     align-items: center;
     display: flex;
     justify-content: center;
     vertical-align:middle;
   }
  
   .fullCard-after::after,
   .upperHalfCard-after::after{
     content: "";
     display: block;
     position: absolute;
     height: 4px;
     background-color: inherit;
     width: 100%;
     top: calc(50% - 2px);
   }
   .lowerHalfCard-after::after{
     content: "";
     display: block;
     position: absolute;
     height: 4px;
     background-color: inherit;
     width: 100%;
     top: calc(50% - 2px);
   }
   .lowerHalfCard,
   .lowerHalfCard-after{
    clip-path: polygon(0% 50%, 100% 50%, 100% 100%, 0% 100%);
   }
   .upperHalfCard,
   .upperHalfCard-after{
     clip-path: polygon(0% 0%, 100% 0%, 100% 50%, 0% 50%);
   }

   .splitFlap {
     background-color:black;
     box-sizing: border-box;
     border-radius: 10px;    
     width: 100px;
     height: 150px;
     position: relative;    
   }

   .rotate0to90 {
     animation-name: r0to90;
   }

   .rotate90to0 {
     animation-name: r90to0;
   }

   .rotate0to_90 {
     animation-name: r0to_90;
   }

   .rotate_90to0 {
     animation-name: r_90to0;
   }

   .rotate0to90,
   .rotate90to0,
   .rotate0to_90,
   .rotate_90to0 {
     animation-duration: 0.3s;
     animation-fill-mode: forwards;
   }

   @keyframes r0to90 {
     from {
    transform:rotateX(0deg);
     }

     to {
    transform: rotateX(90deg);
     }
   }

   @keyframes r90to0 {
     from {
    transform: rotateX(90deg);
     }

     to {
    transform: rotateX(0deg);
     }
   }

   @keyframes r0to_90 {
     from {
    transform: rotateX(0deg);
     }

     to {
    transform: rotateX(-90deg);
     }
   }

   @keyframes r_90to0 {
     from {
    transform: rotateX(-90deg);
     }

     to {
    transform: rotateX(0deg);
     }
   }

   .transform0to_90 {
     transform: rotateX(-90deg);
   }

   .transform0to90 {
     transform: rotateX(90deg);
   }
   .hide{
    display:none
   }
   .zIndex2 {
     z-index: 2;
   }

   .zIndex4 {
     z-index: 4;
   }

   .zIndex10 {
     z-index: 10;
   }
   .blue{
      background-color: blue
   }
   .green{
      background-color: green
   }
   .red{
      background-color: red
   }
   .orange{
     background-color: orange
   }
  </style>
  <script>
   let baseDiv,lowerDiv,middleDiv,upperDiv;
   document.addEventListener("DOMContentLoaded",()=>{
    baseDiv=document.getElementById("base");
    lowerDiv=document.getElementById("lower");
    middleDiv=document.getElementById("middle");
    upperDiv=document.getElementById("upper");
   });
   let backward=()=>{
       middleDiv.innerHTML=baseDiv.innerHTML;
    lowerDiv.classList.add("rotate0to90");
    middleDiv.className="upperHalfCard-after transform0to_90 zIndex4";
   }
   let forward=()=>{
    middleDiv.innerHTML=baseDiv.innerHTML;
    upperDiv.classList.add("rotate0to_90");
    middleDiv.className="lowerHalfCard-after transform0to90 zIndex4";
   }
   
   let upperHandler=()=>{
    middleDiv.classList.add("rotate90to0");
    upperDiv.classList.replace("zIndex4","zIndex2");    
   }
   let lowerHandler=()=>{
    lowerDiv.classList.replace("zIndex4","zIndex2");
    middleDiv.classList.add("rotate_90to0");    
   }
   let middleHandler=()=>{
    upperDiv.innerHTML=baseDiv.innerHTML;
    lowerDiv.innerHTML=baseDiv.innerHTML;
    middleDiv.className="hide";
    upperDiv.className="upperHalfCard-after zIndex4";
    lowerDiv.className="lowerHalfCard-after zIndex2";
   }
  </script>
 </head>
 <body>
  <div class="splitFlap">
   <div 
    id="base" 
    class="fullCard-after zIndex2">
    <img src="img/1_100.png">
   </div>
   <div 
    class="upperHalfCard-after zIndex4"
    id="upper"
    onAnimationEnd="upperHandler()">
    <img src="img/0_100.png">
   </div>
   <div 
    id="middle"
    class="hide"
    onAnimationEnd="middleHandler()">
   </div>
   <div
    class="lowerHalfCard-after zIndex2" 
    id="lower"
    onAnimationEnd="lowerHandler()">
    <img src="img/0_100.png">
   </div>
  </div>
  <p>
   <button onClick="forward()">
     +
   </button>
   <button onClick="backward()">
    -
   </button>
   <button onClick="setHinge()">Set Hinge</button>
  </p>
 </body>
</html> 

I am creating a split-flap. It works fine in Chrome, but in firefox, during the second rotation period, it is not smooth as in chrome. How can I fix it?

Asked by knvbhk 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Problem with a GIS website

Until the most recent update of Firefox, I was able to access atrribute data of a GIS map feature on the GIS Open Data, State of Michigan website: https://gis-michigan.o… (read more)

Until the most recent update of Firefox, I was able to access atrribute data of a GIS map feature on the GIS Open Data, State of Michigan website:

https://gis-michigan.opendata.arcgis.com/datasets/2020-voting-precincts/explore?location=44.909859%2C-86.310800%2C6.97

Now, I can not click on any feature. I can do this, however, using Chrome. What is the issue, here?

Asked by FireFoxFan1 2 years ago

Last reply by FireFoxFan1 2 years ago

  • Solved
  • Archived

Suspicious domain mozilla-api[.]com

Can someone confirm if mozilla-api[.]com is an official Mozilla domain? It was registered 7 months ago with Namecheap registrar. I am unable to find any overlap with of… (read more)

Can someone confirm if mozilla-api[.]com is an official Mozilla domain? It was registered 7 months ago with Namecheap registrar. I am unable to find any overlap with official Mozilla infrastructure and I suspect this is a malicious domain.

Asked by Work Lappy 2 years ago

Answered by Work Lappy 2 years ago

  • Archived

never sent email with code to authorise login to my account after samsung copied all data to new phone.

I used Samsung smart switch to transfer data to new phone. When I tried to sync Firefox on new phone with my PC, old phone and tablet I was asked to type in the authorisa… (read more)

I used Samsung smart switch to transfer data to new phone. When I tried to sync Firefox on new phone with my PC, old phone and tablet I was asked to type in the authorisation code. No matter how I have set my e-mail accounts no e-mail is received in my spam folder or in-box. There is no way to contact Mozilla to resolve this. I have not received any e-mail to state that my sign in was blocked for security reasons nor have I received an error code. I setup a bugzilla account and tried to request that my account be unlocked but there was no way to do this. All it has done is to create an entry that I reported "Zarro Boogs found". How do I get my account unblocked as the advice on the help pages is no advice.

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by robert148 2 years ago

Last reply by robert148 2 years ago

  • Archived

Website malfunction

While using Yahoo email I tried to access the 'Notepad' page and get a message saying to Download a new version of Firefox to see the 'Calendar' even though I was trying … (read more)

While using Yahoo email I tried to access the 'Notepad' page and get a message saying to Download a new version of Firefox to see the 'Calendar' even though I was trying for the 'Notepad' not the 'Calendar'. If I try for the 'Calendar' I initially get the small right-sidebar version fine but if I ask for the full page version I get the error message again. This does not happen if I access Yahoo through Chrome-browser. I have repeatedly done the download to no avail. (I have version 99.0.1). I am attaching a screenshot of the error message. Thanks for any help. No rush.

Asked by davidNwillems 2 years ago

Last reply by cor-el 2 years ago

  • Archived

PASSWORD MANGER

I have sent several emails and get no reply, how am I suposed to fix check or see my saved passwords if they all look like this...3b4a3f36-7056-4eee-bcb3-2b0838fa07e1 … (read more)

I have sent several emails and get no reply, how am I suposed to fix check or see my saved passwords if they all look like this...3b4a3f36-7056-4eee-bcb3-2b0838fa07e1

Asked by The Boss 2 years ago

Last reply by cor-el 2 years ago

  • Solved
  • Archived

SSL_ERROR_BAD_MAC_ALERT

A couple users at our site intermittently receive a SSL_ERROR_BAD_MAC_ALERT error when navigating to Google in Firefox. This happens in Version 99.0.1 (64-bit) on Windows… (read more)

A couple users at our site intermittently receive a SSL_ERROR_BAD_MAC_ALERT error when navigating to Google in Firefox. This happens in Version 99.0.1 (64-bit) on Windows 10 computers. When the issue occurs, users can navigate to other websites without issues. Navigating to Google in a different browser works no problem. Restarting the browser will resolve the issue. Clearing cookies and site data has no effect. Users can also refresh the page after some time and the issue will go away.

Any idea as to why this is happening?

Asked by krisa15 2 years ago

Answered by cor-el 2 years ago

  • Archived

Downloading attachments Mozilla / Yahoo mail

Couple days ago Yahoo Mail stopped downloading attachments of any type. Only happens when using Mozilla. Yahoo mail works fine with edge and android. The following had no… (read more)

Couple days ago Yahoo Mail stopped downloading attachments of any type. Only happens when using Mozilla. Yahoo mail works fine with edge and android. The following had no affect: (1) signing out and in to yahoo mail. (2) Clearing cache etc in Mozilla (3) rolling back recent windows updates. Occurs with all types of attachments, so not an app issue. Appreciate your help, please include only those suggestions which consider the "suddenly" part...

Asked by dejavodoo 2 years ago

Last reply by drjoewebb 2 years ago

  • Solved
  • Archived

Firefox doesn't remember username, but remembers password

On this site: https://www.orange.pl/twojekonto/zaloguj I can't force firefox to remember username (no problem with remembering password on next step). In older Firefox wi… (read more)

On this site: https://www.orange.pl/twojekonto/zaloguj I can't force firefox to remember username (no problem with remembering password on next step). In older Firefox without WebEx there was addon which allowed to manipulate forms to prepare proper autocompletion data. This addon is not supported with WebEx anymore due to lack of proper functions. Instead Firefox Dev Team claims that mechanism built in current Firefox is enough for such tasks and mentioned addons are not needed. Seems it is wrong thinking.

I tried different approaches to save username for mentioned site but without success.

Asked by zygdresze1 3 years ago

Answered by cor-el 3 years ago

  • Archived

I cannot manage to get FireFox screen to show the 4/5 options in the upper LH corner, to help me get FireFox as my search engine>>>.

I have been successfully using FireFox for many years, recently we downsized into a Condo,now 81 years young. I have FireFox as my default browser choice, but it only lis… (read more)

I have been successfully using FireFox for many years, recently we downsized into a Condo,now 81 years young. I have FireFox as my default browser choice, but it only lists Google on the search bar, when I type in my search in the box under the Firefox name it immediately jumps up to the top of the page Google browser.

How do I get back my screen to use FireFox as my search engine ?? I have tried to change it but will only give me two options Google or Google ?? Is it possible to go back to the screen and try and start again??

Many thanks to anyone who will give me info as to how to rectify my problem, be gentle with me as I am efficient in using the computer but less so trying to solve my problems. Robin

Asked by Robin S 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

change primary email address on profile

Instructions on changing primary email address not helpful-prompted to access Accounts but profile displayed would not let me edit my primary email address. When attempte… (read more)

Instructions on changing primary email address not helpful-prompted to access Accounts but profile displayed would not let me edit my primary email address. When attempted to add secondary address was notified that code was sent to my old email address was was compromised & deleted by security of my carrier Want to add new email address & add secondary email account. Assistance greatly appreciated

Asked by JAYeskewicz 2 years ago

Last reply by FredMcD 2 years ago