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Is this a valid email Mozilla <firefox@email.mozilla.org>

I sent a message to myself by using protonmail as a reminder, and this is the first time I send a message to myself I use the protonmail service, but after one day I rec… (read more)

I sent a message to myself by using protonmail as a reminder, and this is the first time I send a message to myself I use the protonmail service, but after one day I received a message with the subject ((Stop emailing yourself links)) and the content of the message is (( The days of texting or emailing links to yourself are over. Easily send any of your very-important tabs to your synced devices, even between operating systems.)) from this email <firefox@email.mozilla.org> Is this a valid email from Mozilla and if so how did they know that I sent a message to myself ?!!!

Asked by test3334 2 months ago

merge two Firefox accounts

Hi, I just realized I have two Firefox accounts. One is connected to an obsolete email address, so I would like to delete that or merge it with the other one that uses my… (read more)

Hi, 

I just realized I have two Firefox accounts. One is connected to an obsolete email address, so I would like to delete that or merge it with the other one that uses my current email address.

Please advise how to do that. Thanks!

Asked by mtsteph 2 months ago

Unable to use sync in new Windows User account with new email

Hello! I was using this laptop for everything for a few years. Now I wanted to use this for work also. Previously all my bookmarks and logins were synced via a single ema… (read more)

Hello!

I was using this laptop for everything for a few years. Now I wanted to use this for work also. Previously all my bookmarks and logins were synced via a single email account. It was easy to use across all devices. Now since I want to use this for my work also, I decided to segregate my work stuff to a new windows account. So I created a new windows account. Obviously Firefox created a new profile and it was clean. No problems there.

So I wanted to use my original email for this new windows account and new firefox profile to sync across devices. So I created a new email, added it to my firefox account, made it the primary email then deleted my original email from that firefox account so that I can use it to sync firefox in my work user account.

But, Firefox is not allowing me to. There is no "signup" option for sync. Only "sign in". It continually asked me to sign in from my primary account, so I had to sign in from my primary account to make this post. Doesnt firefox offer 2 different "sync profiles" for the same device? Or Am I doing something wrong? Please help.

Asked by ZyL 1 week ago

Why my code work fine on chrome but not firefox?

Here is my code: <html> <head> <meta charset="utf-8"> <style> .fullCard, .lowerHalfCard, .upperHalfCard, .fullCard-after, .lo… (read more)

Here is my code: 

<html>
	<head>
		<meta charset="utf-8">
		<style>
			.fullCard,
			.lowerHalfCard,
			.upperHalfCard,
			.fullCard-after,
			.lowerHalfCard-after,
			.upperHalfCard-after {
			  background-color: inherit;
			  border-radius: 10px;
			  height: 100%;
			  width: 100%;
			  position: absolute;
			  
			  align-items: center;
			  display: flex;
			  justify-content: center;
			  vertical-align:middle;
			}
		
			.fullCard-after::after,
			.upperHalfCard-after::after{
			  content: "";
			  display: block;
			  position: absolute;
			  height: 4px;
			  background-color: inherit;
			  width: 100%;
			  top: calc(50% - 2px);
			}
			.lowerHalfCard-after::after{
			  content: "";
			  display: block;
			  position: absolute;
			  height: 4px;
			  background-color: inherit;
			  width: 100%;
			  top: calc(50% - 2px);
			}
			.lowerHalfCard,
			.lowerHalfCard-after{
				clip-path: polygon(0% 50%, 100% 50%, 100% 100%, 0% 100%);
			}
			.upperHalfCard,
			.upperHalfCard-after{
			  clip-path: polygon(0% 0%, 100% 0%, 100% 50%, 0% 50%);
			}

			.splitFlap {
			  background-color:black;
			  box-sizing: border-box;
			  border-radius: 10px;				
			  width: 100px;
			  height: 150px;
			  position: relative;			 
			}

			.rotate0to90 {
			  animation-name: r0to90;
			}

			.rotate90to0 {
			  animation-name: r90to0;
			}

			.rotate0to_90 {
			  animation-name: r0to_90;
			}

			.rotate_90to0 {
			  animation-name: r_90to0;
			}

			.rotate0to90,
			.rotate90to0,
			.rotate0to_90,
			.rotate_90to0 {
			  animation-duration: 0.3s;
			  animation-fill-mode: forwards;
			}

			@keyframes r0to90 {
			  from {
				transform:rotateX(0deg);
			  }

			  to {
				transform: rotateX(90deg);
			  }
			}

			@keyframes r90to0 {
			  from {
				transform: rotateX(90deg);
			  }

			  to {
				transform: rotateX(0deg);
			  }
			}

			@keyframes r0to_90 {
			  from {
				transform: rotateX(0deg);
			  }

			  to {
				transform: rotateX(-90deg);
			  }
			}

			@keyframes r_90to0 {
			  from {
				transform: rotateX(-90deg);
			  }

			  to {
				transform: rotateX(0deg);
			  }
			}

			.transform0to_90 {
			  transform: rotateX(-90deg);
			}

			.transform0to90 {
			  transform: rotateX(90deg);
			}
			.hide{
				display:none
			}
			.zIndex2 {
			  z-index: 2;
			}

			.zIndex4 {
			  z-index: 4;
			}

			.zIndex10 {
			  z-index: 10;
			}
			.blue{
			   background-color: blue
			}
			.green{
			   background-color: green
			}
			.red{
			   background-color: red
			}
			.orange{
			  background-color: orange
			}
		</style>
		<script>
			let baseDiv,lowerDiv,middleDiv,upperDiv;
			document.addEventListener("DOMContentLoaded",()=>{
				baseDiv=document.getElementById("base");
				lowerDiv=document.getElementById("lower");
				middleDiv=document.getElementById("middle");
				upperDiv=document.getElementById("upper");
			});
			let backward=()=>{
			    middleDiv.innerHTML=baseDiv.innerHTML;
				lowerDiv.classList.add("rotate0to90");
				middleDiv.className="upperHalfCard-after transform0to_90 zIndex4";
			}
			let forward=()=>{
				middleDiv.innerHTML=baseDiv.innerHTML;
				upperDiv.classList.add("rotate0to_90");
				middleDiv.className="lowerHalfCard-after transform0to90 zIndex4";
			}
			
			let upperHandler=()=>{
				middleDiv.classList.add("rotate90to0");
				upperDiv.classList.replace("zIndex4","zIndex2");				
			}
			let lowerHandler=()=>{
				lowerDiv.classList.replace("zIndex4","zIndex2");
				middleDiv.classList.add("rotate_90to0");				
			}
			let middleHandler=()=>{
				upperDiv.innerHTML=baseDiv.innerHTML;
				lowerDiv.innerHTML=baseDiv.innerHTML;
				middleDiv.className="hide";
				upperDiv.className="upperHalfCard-after zIndex4";
				lowerDiv.className="lowerHalfCard-after zIndex2";
			}
		</script>
	</head>
	<body>
		<div class="splitFlap">
			<div 
				id="base" 
				class="fullCard-after zIndex2">
				<img src="img/1_100.png">
			</div>
			<div 
				class="upperHalfCard-after zIndex4"
				id="upper"
				onAnimationEnd="upperHandler()">
				<img src="img/0_100.png">
			</div>
			<div 
				id="middle"
				class="hide"
				onAnimationEnd="middleHandler()">
			</div>
			<div
				class="lowerHalfCard-after zIndex2" 
				id="lower"
				onAnimationEnd="lowerHandler()">
				<img src="img/0_100.png">
			</div>
		</div>
		<p>
			<button onClick="forward()">
			  +
			</button>
			<button onClick="backward()">
			 -
			</button>
			<button onClick="setHinge()">Set Hinge</button>
		</p>
	</body>
</html>

I am creating a split-flap. It works fine in Chrome, but in firefox, during the second rotation period, it is not smooth as in chrome. How can I fix it?

Asked by knvbhk 4 days ago

  • Archived

Firefox ESR doesn't start at all with specific profile: [Child][RunMessage] Error: Channel closing: too late to send/recv, messages will be lost

Hello! I am running firefox-esr version 68.5.0esr-1+b1 (from Debian testing) with a bunch of extensions (ublock origin, multi containers, suspend tab, open in browser, a… (read more)

Hello! I am running firefox-esr version 68.5.0esr-1+b1 (from Debian testing) with a bunch of extensions (ublock origin, multi containers, suspend tab, open in browser, all in one sidebar, etc). Yesterday, I was suddenly unable to start firefox. I can see the profile manager and start another older profile, but not the one I really need to open. When I start from a terminal, I see this error message most of the time: 

 ###!!! [Child][RunMessage] Error: Channel closing: too late to send/recv, messages will be lost

I have created a new profile and started it with success; after copying all files from the faulty profile, the new one does not start.

I have tried to run with safe mode: still does not start.

I have found https://unix.stackexchange.com/questions/426502/firefox-keeps-crashing-upon-launch/466522 which doesn't help.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile shows me how to copy bookmarks and cookies over. (I am not using any synchronization service.) I would very much like not losing my session (open tabs), but I don't know which file or database is holding it.

I would prefer not to have to spend a lot of time reinstalling and reconfiguring all extensions, but maybe it will be necessary. Thanks for any help troubleshooting this.

Asked by spiff 2 years ago

Last reply by spiff 1 year ago

  • Archived

Firefox locks up. Cannot Force Quit

The latest Firefox update locks up my Mac OS 10.14.6. Force Quit does not work. Cannot shut down properly, or at all, unless using the power key. Did not have this pro… (read more)

The latest Firefox update locks up my Mac OS 10.14.6. Force Quit does not work. Cannot shut down properly, or at all, unless using the power key. Did not have this problem until I updated four days ago. I have to run 32-bit because of other applications.

Asked by mhougland 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

I use two Firefox browsers

I get that I need to have certain addons only for the developer Version, but I've been having difficulty keeping up with what I need for one and ones that meet my specifi… (read more)

I get that I need to have certain addons only for the developer Version, but I've been having difficulty keeping up with what I need for one and ones that meet my specific needs otherwise. I can only type using one finger at a time due to my autism causing poor coordination. I've been having trouble keeping my gmail synced up in places and it's the mail one I use. But I can't sync my password to different devices as it always asks for a password I haven't used before. I am happy to keep the addons proper on the developer version, and not use it for anything until I ca get it set up without having to re-sync everything. Do you have a suggestion for limited motor ability?

Asked by Stormkynd 1 year ago

Last reply by cor-el 1 year ago

  • Archived

SERIOUS THREAT OF IDENTITY THEFT

Approximately 2 wks ago I allowed a support tek located in India to remotely access my computer to fix a problem I was having on my computer. After resolving the problem … (read more)

Approximately 2 wks ago I allowed a support tek located in India to remotely access my computer to fix a problem I was having on my computer. After resolving the problem he asked me for my credit card # so he could charge me for fixing the problem, which I had clearly advised him at the very beginning of our conversation I wouldn't give him remote access to my computer if there was going to be a cost involved.

He became very agitated and abusive and threatened to call #411 and report me to whomever answered that number.

In addition, HE REFUSED TO DISCONNECT FROM MY COMPUTER AND HE REMAINED ON THE PHONE AND IN MY COMPUTER, DURING WHICH TIME I COULD SEE HIS CURSOR MOVING ALL AROUND MY SCREEN!

IT FINALLY OCCURED TO ME THAT I COULD PROBABLY GET RID OF HIS PRESENCE ON MY COMPUTER BY SHUTTING IT DOWN, WHICH I DID. WHEN I REBOOTED MY COMPUTER, MY HOME SCREEN WHICH HAD BEEN LOADED WITH APPROXIMATELY 30 ICONS OR SO NO LONGER INCLUDED THESE ICONS!

NOTHING LIKE THIS HAS EVER HAPPENED TO ME DURING ALL THE YEARS I HAVE BEEN USING A COMPUTER & I AM BESIDE MYSELF WITH WORRY OVER THE POSSIBILITY THAT BEFORE I SHUT DOWN MY COMPUTER AND I COULD SEE HIM MOVING HIS CURSOR ALL AROUND ON THE SCREEN, HE WAS ABLE TO COLLECT ALL MY MOST IMPORTANT INFORMATION ----- BANK ACCT NUMBERS! 401K PLAN! ALL MY SAVED PASSWORDS TO ALL PERSONALL ACCTS! ---- YOU NAME IT, HE MUST HAVE BEEN COLLECTNG ALL OF THIS INFO TO USE AS HE WISHED IN THE FUTURE!

ARE THERE ANY STEPS I CAN TAKE TO PROTECT MYSELF FROM IDENTITY THEFT BY THIS TERRIBLE SUPPORT TEK, SHORT OF DESTROYING MY COMPUTER????!!!! YOUR IMMEDIATE REPLY WOULD BE SO GREATY APPRECIATED. THANK YOU. M.WINTERS.


[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by myrnwin617 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

How to download instalation files to TEMP folder and run

I would like to download .exe files to the TEMP folder and run them so they do not clutter up my downloads folder. Many of the programs that I use they require me to go t… (read more)

I would like to download .exe files to the TEMP folder and run them so they do not clutter up my downloads folder. Many of the programs that I use they require me to go to the website and download the new version, therefore I need to manually go in and delete the file. There was OpenDownloader² that is not supported anymore when Firefox was updated beyond version 57. https://docs.google.com/spreadsheets/d/1TFcEXMcKrwoIAECIVyBU0GPoSmRqZ7A0VBvqeKYVSww/edit#gid=0

I have done a ton of research and have not found any solutions that will work yet. I know Firefox does not officially support this for security reasons, but I know that Edge supports this. An extension will work, but I have yet to find one.

Does anyone have a solution that will work on the latest version of Firefox?

Asked by TJJP05 1 year ago

Last reply by Roland Tanglao 1 year ago

  • Archived

Somethings wrong with my account

i just reset my pc with ubuntu 20.04 , before reset its all working good means all bookmarks and other things , but after reset and format , when i logged in with my fire… (read more)

i just reset my pc with ubuntu 20.04 , before reset its all working good means all bookmarks and other things , but after reset and format , when i logged in with my firefox account for bookmarks and logins , well i just see that not a one bookmarks or passwords i can see .

i tried to reinstall the browser, logged out and login, clear data of app etc options but i can not sync the data of mine (bookmarks and passwords).

i just frustrated here , because i think the browser is safe and good also secure, but after this , if i don't get any help to recover my data , i will lost my faith in mozila at all.

so kindly help !

Thank you !

Asked by Sushil Lad 1 year ago

Last reply by iamjayakumars 1 year ago

  • Archived

CustomURL support in Firefox

Hi, I'm facing issue with Firefox win 10 browser for CustomURL. I have one application which is open browser for user authentication, and after authorized from browser it… (read more)

Hi,

I'm facing issue with Firefox win 10 browser for CustomURL.

I have one application which is open browser for user authentication, and after authorized from browser it will ask for Open my application.

This it monthly work with Google Chrome, Internet Explorer, MS Edge, Opera and other browser, but when I check with Firefox, it is not work.

I face random behavior in Firefox, Case 1: 1. When I open application, it will open default browser with url for user authentication. 2. In this case if I set my system default browser as Firefox then its not work but for other browser its work.

Case 2: 1. When Firefox browser open with URL, and it will load user authentication web page. 2. After User successful login it will popup for open application, This case is work in other browser but not work in Firefox

So, Can you please help me out where I'm wrong?

I double check with my application and its implemented correctly as it is work with other browser.

Waiting for some help on this... Thank you

Vishal Ahir

Asked by vishal.ddg 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

my saved passwords has been deleted automatically without any notice

Hi, sometime ago i updated my firefox version and after that i lost all of saved passwords from firefox and i am so worried, so where could i find my lost saved passwords… (read more)

Hi, sometime ago i updated my firefox version and after that i lost all of saved passwords from firefox and i am so worried, so where could i find my lost saved passwords, there isn't any beackup also. please help me!!!

Asked by RAj Sharma 1 year ago

Last reply by FredMcD 1 year ago

  • Solved
  • Archived

I can't open my web page with firefox with the other browsers if

Please, I would like to know why my web page is not only visible in firefox in other browsers if it does. Something I have seen is that the code is present but is not dis… (read more)

Please, I would like to know why my web page is not only visible in firefox in other browsers if it does. Something I have seen is that the code is present but is not displayed. My page is www.sividev.com and I only see an error in the console that does not appear in other browsers Uncaught TypeError: this.scrollPosMouse is not a function 

   init https://www.sividev.com/wp-content/themes/salient/js/init.js?ver=12.1.0:137
   <anonymous> https://www.sividev.com/wp-content/themes/salient/js/init.js?ver=12.1.0:17596
   jQuery 8.

This page uses the non-standard "zoom" property. Consider using calc () in the relevant property values, or using "transform" together with "transform-origin: 0 0".

Asked by ehsv1988 1 year ago

Answered by FredMcD 1 year ago

  • Archived

Questions about Firefox software for corporate approval

With security concerns on the rise, our company has required that all software installed on their systems go through an approval process. As part of that approval process… (read more)

With security concerns on the rise, our company has required that all software installed on their systems go through an approval process.

As part of that approval process, they want to know the following:

  • Is the software signed by a trusted third party?
  • Is the software downloaded from a US hosted facility?
  • Does the software perform call backs to the software maker?

Thank you!

Asked by mrmuffin10 1 year ago

Last reply by Andrew 1 year ago

  • Archived

Basic Authetication Info shown in tab title

Hello there. We are developing website to configure our device. Webserver apache2 is configured to use Basic Authetication. One directory, that requiers authentication, d… (read more)

Hello there. We are developing website to configure our device. Webserver apache2 is configured to use Basic Authetication. One directory, that requiers authentication, doesn't have index.html and is browsed as "Index of /...". If i open a file on this webpage in the same tab, tab title is <ip>/<directiory>/<file>. But if I open file in new tab, tab title is <login>:<password>@<ip>/<directory>/<file>.

Asked by vall.boitsova 1 year ago

Last reply by Roland Tanglao 1 year ago

  • Archived

Bookmarks are not syncing across devices!

I just starting using Firefox, and I've installed it on a Mac Laptop, a Windows Desktop, an iPhone, and an iPad. Each install is logged into the same Firefox account, and… (read more)

I just starting using Firefox, and I've installed it on a Mac Laptop, a Windows Desktop, an iPhone, and an iPad.

Each install is logged into the same Firefox account, and each install began with the same set of bookmarks.

Now, when I add or remove a bookmark on one device, it's not syncing to any other device. I've tried this on several devices. I've tried manually clicking the "sync" icon on each device to try to kick it into working.

How can I fix this?

Asked by firefox793 1 year ago

Last reply by user2718304 1 year ago

  • Archived

Adblocker Extensio

We provide a free adblocker to our customers. In previous versions of FireFox we could install the extension with our provided MSI installation file. But with the rece… (read more)

We provide a free adblocker to our customers. In previous versions of FireFox we could install the extension with our provided MSI installation file. But with the recent updates to FF, it no longer works. What do we need to add or do in order for the MSI to continue to work?

Asked by devops2 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Unable to Login

I am unable to login to firefox accounts . I have the correct Email and Password, but it keeps asking me for the conformation code sent to the email for login, but i dont… (read more)

I am unable to login to firefox accounts .

I have the correct Email and Password, but it keeps asking me for the conformation code sent to the email for login, but i dont have access to the Email as the password is saved in sync server.

I mean the Lockwise Sync server. No i don't have any device currently logged in to Sync. I recently Formatted my PC, So all files for password manager were lost(I synced the logins to the server before formatting my pc hoping that the Login id and Password for the Accounts would be enough to retrieve them ) and am trying to retrieve the logins.

No luck with the login links i can login but cannot change anything in the settings, it says :

" NOTE: Before you can view or make changes to this section, you will need to verify your email address. "

So any way i try it is asking for the conformation code sent to my Email address Whose password is stuck in my sync server.

So its like

can't access the sync server -------because------- can't access my email for code------because--------can't access my firefox lockwise -------because-------can't access sync server

Need Help ASAP Please.

Asked by 029gautam 1 year ago

Last reply by Wesley Branton 1 year ago

  • Archived

Password change

I forgot the password for my second firefox account, whenever i try to initiate the password change i would get an email from Firefox Accounts <accounts@firefox.com>… (read more)

I forgot the password for my second firefox account, whenever i try to initiate the password change i would get an email from Firefox Accounts <accounts@firefox.com> with links but unfortunately the link and as a matter of fact the whole email is kind of broken, the link the i was provided was sending me to the the firefox accounts page and it says "Bad Request" Invalid parameter:ui, i can't log in, i cant change passwords, i tried multiple times but no solutions so far. tried refreshing, tried copying the link manually, something is missing.

Asked by Denis 1 year ago

Last reply by Roland Tanglao 1 year ago