Showing questions tagged: Show all questions

While downloading XLS is converting as PDF

While downloading XLS file from some webpage, it is converting as PDF ( File extension is changing from XLS to PDF) , Same is downloading properly in other browsers … (read more)

While downloading XLS file from some webpage, it is converting as PDF ( File extension is changing from XLS to PDF) , Same is downloading properly in other browsers

Asked by Varun K 5 months ago

Last reply by TyDraniu 5 months ago

Backing up firefox data on aa corrupted install

My current install of Firefox seems to be corrupted, because every time i try starting firefox, even in safe mode, it says "Could not load XPCOM". So my only option now i… (read more)

My current install of Firefox seems to be corrupted, because every time i try starting firefox, even in safe mode, it says "Could not load XPCOM". So my only option now is to reinstall, but i have some password and my search history and bookmarks and generall data to backup. So my question is how can i do this. Im on a Windows 10 22H2 Machine, and i am a pretty expirienced computer user.

Asked by Ch H 5 months ago

Last reply by cor-el 5 months ago

Firefox browser no longer on W7 laptop. Followed instructions-downloaded

Firefox browser no longer on W7 laptop. Followed instructions-downloaded setup and installer. Neither will do anything - message says no program association to implement … (read more)

Firefox browser no longer on W7 laptop. Followed instructions-downloaded setup and installer. Neither will do anything - message says no program association to implement thses files. Help!

Asked by trewren 5 months ago

Last reply by cor-el 5 months ago

Firefox downloaded and installed, but absolutely impossible to lauch !

Hello, I need help. I downloaded and installed Firefox (latest version), the icon appears in the taskbar, but when I click on it, FireFox does not launch and I always get… (read more)

Hello, I need help. I downloaded and installed Firefox (latest version), the icon appears in the taskbar, but when I click on it, FireFox does not launch and I always get the same error message. I uninstalled, reinstalled, restarted the PC, but I still have the same problem, even starting from firefox.exe in Windows (C:) >Programs>Mozilla Firefox. Could it be possible that Microsoft is blocking the launch of Mozilla Firefox? Thank you in advance for your help. Attached is a screenshot of the error message. Fortunately, my Mozilla Thunderbird (15.4.2 (64 bits) works fine...

Asked by pn-nuyt 5 months ago

Last reply by zeroknight 5 months ago

Importing Firefox Bookmarks to new Windows PC

Firefox bookmarks exported from old Windows PC to html file. File transferred to new Windows PC and imported into Firefox. 'Bookmarks Imported Successfully' message seen.… (read more)

Firefox bookmarks exported from old Windows PC to html file. File transferred to new Windows PC and imported into Firefox. 'Bookmarks Imported Successfully' message seen. However no bookmarks visible in Firefox bookmark menu. Suggestions please?

Asked by chrisdturner787 5 months ago

Last reply by cor-el 5 months ago

Reinstall Location

I made a mistake and installed Firefox in the wrong location. I uninstalled and attempted to reinstall where I wanted the software to be. The installer now tells me that… (read more)

I made a mistake and installed Firefox in the wrong location. I uninstalled and attempted to reinstall where I wanted the software to be.

The installer now tells me that I had Firefox before and will only reinstall it in the previous directory. No other option is offered.

I am LONG used to being deprived of user choice by the likes of Microsoft or Apple, but Mozilla SHOULD KNOW BETTER.

Can you help?

Thank you.

Asked by Colin Hughes 5 months ago

Last reply by James 5 months ago

New computer data

New computer (Windows 11) shows 'Old Firefox Data'. Opened hidden files. Using File Explorer found Profile Folder & renamed it 'old'. Copied and pasted 'Old Firefox… (read more)

New computer (Windows 11) shows 'Old Firefox Data'. Opened hidden files. Using File Explorer found Profile Folder & renamed it 'old'. Copied and pasted 'Old Firefox Data' as new profile. Firefox would not open. Had to remove etc and Firefox worked again. Thought this maybe the easiest way to get my Bookmarks back.

PS Presume Profile Folder does not contain Thunderbird Addresses?

Asked by Eanie 4 months ago

Last reply by Terry 4 months ago

Downloading

Dear Community, I am trying to download a large file. Am on a course, and the main tutor has given the group a file to download. Have tried downloading this 5 times, b… (read more)

Dear Community,

I am trying to download a large file. Am on a course, and the main tutor has given the group a file to download. Have tried downloading this 5 times, but get little luck. The file that I would want to download is 8.5GB, and the furthest I get is about 4GB.

I have 2 questions about this.

1) I seem to have a very 'in and out internet connection. It seems to go down at times for no reason, cutting off the download. Is there anything I could do about this? How could I troubleshoot this, please? 2) Does anybody know of any special tools that I can use to download in a more efficient manner, please? Perhaps an extension for Firefox might be able to do this, perhaps? Kind Regards to Anyone Answering this Query, Marek

Asked by MAREK_WES 4 months ago

Last reply by Terry 4 months ago

How do I stop firefox from asking to update???

Why is this so difficult? I keep getting the attachment. How do I stop it? I NEVER WANT FIREFOX TO TELL ME THERE IS AN UPDATE. I will check and update when I'm ready.… (read more)

Why is this so difficult? I keep getting the attachment. How do I stop it? I NEVER WANT FIREFOX TO TELL ME THERE IS AN UPDATE. I will check and update when I'm ready. How do I stop this?

Asked by scottg1 4 months ago

Last reply by zeroknight 4 months ago

Firefox For Windows 7

I wish to install and use the Firefox browser on my old 64bit Windows 7 laptop. I believe the last v115 will be the last Windows 7 compatible version of Firefox, if th… (read more)

I wish to install and use the Firefox browser on my old 64bit Windows 7 laptop.

I believe the last v115 will be the last Windows 7 compatible version of Firefox, if this is correct where can I find this or the correct version of Firefox to download and install on my Windows 7 laptop?

The Firefox website only seems to provide v119 now.

Thanks, Graham

Asked by Graham Roberts 5 months ago

Last reply by James 5 months ago

Best Firefox version for Windows 7?

Since support is being discontinued for W7 Firefox, would someone please recommend the best version of Firefox for Windows 7? Security is not a concern, since I have re… (read more)

Since support is being discontinued for W7 Firefox, would someone please recommend the best version of Firefox for Windows 7? Security is not a concern, since I have reliable 3rd-Party security setup(s) for my Windows 7 systems.

Thanks!

Asked by jhughey 4 months ago

Last reply by James 4 months ago

Firefox has ended support for Windows 8 and Vista but I don't use these and therefore can no longer update - why

I have been using Firefox for ages and never had a problem - love it - but now I see the remark: Firefox has ended support for Windows 8 and Vista on my screen at the rig… (read more)

I have been using Firefox for ages and never had a problem - love it - but now I see the remark: Firefox has ended support for Windows 8 and Vista on my screen at the right top corner. It also will no longer update my computer.

I do have and use Windows 10 - so I don't see what is the problem? I tried to refresh and that didn't work either.

Please help because I like to stay with Firefox but I do need to update and keep my computer secure.

I am not very computer savy so please tell me what to do in simple word.

Thank you for your help Christine

Asked by Chris 4 months ago

Last reply by James 4 months ago

Since the latest Firefox update a few days ago, I am not able to log into my Outlook/Webmail account; nothing happens.

Since the latest Firefox update a few days ago, I am not able to log into my Outlook/Webmail account; nothing happens. I can access it on google chrome but not on Firefo… (read more)

Since the latest Firefox update a few days ago, I am not able to log into my Outlook/Webmail account; nothing happens.

I can access it on google chrome but not on Firefox.

Asked by btlandy1 4 months ago

Last reply by cor-el 4 months ago