Firefox Support Forum

Is it legitimate

Very uncomfortable with present status

an annual fee requested for Firefox/Mozilla ??? Plus - Swedish protection plan

what is this

I have been desperately trying to get off Chrome and onto Firefox and I simply cannot. Over the past month I have tried at least a dozen times to install Firefox and migrate, to absolutely no avail whatsoever. Any time I "launch" Firefox, I simply get a flicker of a black (or sometimes white) window, and then nothing. Firefox immediately disappears off the taskbar after a mere flicker. It doesn't even show up in task manager during this process. The browser absolutely refuses to launch, period. I have tried uninstalling Chrome. I have tried reinstalling Firefox. I have tried restarting my PC. I have tried updating Windows. I have tried booting Firefox in Safe Mode. I have tried running Firefox as Administrator. There is no error message. There is no bug report. There is no Windows alert. I have scanned the PC for malware at least five times, it's completely clean. I've tried "refreshing" Firefox in the uninstall menu. I've looked through every existing support article known to man at least five times over. I've tried checking my antivirus software, and I've tried checking for files that can reportedly keep the browser from running, none of which I have on the PC. I have tried simply launching the damn browser more times than I can count. The result never changes or deviates from Firefox simply flickering for a nanosecond before crashing. Please help me find a way to just launch the browser.

I cannot access certain email documents because my pop up is blocked. I have tried a number of searches as to where to disable the pop up for firefox but keep hitting dead ends.

My att.net account was deleted when I created Mozilla account. Can you please tell me how to fix this issue? Thank you, Mary B Bowen

New to me Surface3 pro tablet. Have FF on my desktop, want it on the tablet and synced with the desktop. Download and install were fine up until i went to log in on the tablet. I mis spelled the email address and did not notice until the codes never arrived. I cant find a way to get FF to "forget" what i entered. I uninstalled hoping that would do it and deleted the FF old data file it saved on the screen, but no matter what i do it keeps coming back to the old misspelled entry and does not let me log out or change it. What to do! Tablet is running W10 Pro Send this from my desktop also running W10Pro

I keep getting promts to update firefox to the latest version about every 10 days, why is this? or could it be a scam? I find it unusual to get so many prompts popping up quite regularly to upate firefox, most other programes that I run on my win pc don't do this

Regards

Jim

In order to view a PDF, I cannot just open it, I must download it. I tried the solution offered by Jefferson Scher and it didn't work. I'm using the latest version 119 of Mozilla which I downloaded today. 10/26/23

I found that Firefox can automatically generate a QR code for each URL, which is a powerful and useful feature! I'd like to know if this QR code has an expiration date.

Hi,

it seems to me that there are quite a few questions in the forum about the backgound update process. It has bugged me for a long time that my Firefox would every now and then just refuse to open a new page and force me to restart.

Only now did I learn that this changes when de-selecting the (recommended) "automatically install updates" option. The wording used does not make clear that automatically installing updates sometimes renders Firefox inoperable until a restart. I would love to see at least a "learn more" link there? I chose "automatically" but then was cursing every time Firefox refused to open a new page in the middle of my work. Then I failed to connect this to the choice I had made weeks or months back.

install and migration/Update Firefox to the latest release https://support.mozilla.org/en-US/kb/update-firefox-latest-release suggests that on Windows there is a way to have automatic updates without forcing a restart in the middle of the workflow? I assume this is through some little helper process, which perhaps is not popular on MacOS.

But: would it not be possible to at least point to these options from the message that says that Firefox needs to restart so people know they have a choice? Even better would be to have a "not now" button but I realize there might be technical reasons why we cannot have that.

Hello

since version 119 of Firefox a download behaves siometimes different. The directory and "Ask before save" are still valid. But sometimes Firefox start to save in the directory without asking. Why behaves version 119 sometimes different in comparison with previous versions like 118?

Kind regards

 Stephan Albert

Sometimes, firefox will download the same file twice (or more) when I still have it.

I do NOT want to turn off automatic downloading.

I am asking, how to make firefox check if the file already exists before downloading.

I understand that sometimes you willl download multiple files from a website, but, even though they are all called "image.jpg" they are all in fact different pictures.

So, I think the solution to this is, when downloading a file, firefox should check if the file already exists.

If it does exist, start the download for file(1) as usual, but ask the user

"A file with this name already exists, are you sure you want to download it again ?"

And the choices should be

Yes (download continues) yes, and do not ask again for this filename (download continues) No (download is interrupted and partial file is deleted)

Really want to get rid of Edge and start using Firefox. However the last two times I downloaded and installed it looked like I had a huge number of trackers. I run Glarys Utilities regularly and this is where I found trackers. I do I install Firefox and protect myself from trackers.

hello

My Firefox disappeared after an update on Windows 7. After a check I found out that Windows 7 is not supported anymore. The folder is still there in the programs (see pic). Can I restore my favourites somehow?

Thanks Filip

Good Evening, My company requested a factory restart and I compiled. I am working to restoring my old firefox bookmarks and preferably history/settings. Is there a way to find and restore this data? I am using the same firefox account as before the reset. Thank you.

Also, what are the best practices for backing up my data in the future to easily restore or transfer my settings and bookmarks in the future?

I have followed instructions, installed the new Mozilla and, when trying to use it, I get a message to search with google or enter address. Then, I am told that the "browser has crashed . . just tell it to restart" . . . repeatedly Is it not compatible with a Lenovo laptop? Gail Whitaker

Hi!

I want to uninistall my firefox application, but unfortunately the folder in C:/Users/XXX/AppData/Local/Mozialla Firefox/ is empty, so I cannot uninstall it. I tried downloading again and then uninstalling, but did not help. Can I manually add the .../uninstall/helper.exe in order to completely remove the application from my Windows Computer?

I takes up a lot of space on my memory disk, so I want to remove it, but can't.

Thanks a lot in advance