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  • Archived

Need to Recover Old Firefox Data

I recently decided to upgrade my SSD and install Windows 10 on it. I was wondering how I can retrieve the my history/ bookmarks/ username and passwords from the previous … (read more)

I recently decided to upgrade my SSD and install Windows 10 on it. I was wondering how I can retrieve the my history/ bookmarks/ username and passwords from the previous SSD and install them on my new SSD.

Thanks for any help,

Asked by nightslicer 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox Update

I recently downloaded the most recent update of Firefox. Now when I run Firefox I continually get messages that I need to update it...even if I run the update again I ke… (read more)

I recently downloaded the most recent update of Firefox. Now when I run Firefox I continually get messages that I need to update it...even if I run the update again I keep getting the same message

Asked by shafmc53 1 year ago

Last reply by jimbo100 1 year ago

  • Archived

firefox completely resetting without any confirmations or anything at bootup

as i started up my computer firefox started up some windows for half a second (could not see what they was, didnt click anything) i come back to firefox having started a … (read more)

as i started up my computer firefox started up some windows for half a second (could not see what they was, didnt click anything) i come back to firefox having started a window with Success!

Firefox is ready to go.

Your add-ons and customisations have been removed and your browser settings have been restored to their defaults. If this didn't fix your issue, learn more about what you can do. Restore all windows & tabs Restore only the ones you want

It did this all by itself without me asking it or clicking anything

Asked by Movler 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

internet speeds

hello, so my internet speed is all over the place cause when I try to dowload a file or watch a video or what ever my internet speed is around 0.1mbps but when I do an in… (read more)

hello, so my internet speed is all over the place cause when I try to dowload a file or watch a video or what ever my internet speed is around 0.1mbps but when I do an internet speed test it goes over 6mbps which is a good connection at my house.

Asked by liamgrail26 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Downloads for Firefox not possible

I have a problem with the download of updates for Firefox. Normally it worked properly, but I found recently this and have no idea how to change it (and what's the reason… (read more)

I have a problem with the download of updates for Firefox. Normally it worked properly, but I found recently this and have no idea how to change it (and what's the reason).

- The browser is managed by your organization - Very interesting! It's my private laptop. - The administrator has disabled the download of updates.

What's that? It's my laptop and I'm the aministrator. Quiet annoying...

Thanks in advance for advice and support Stephan

PS: of course I have a firewall and Avira Software

Asked by stephan.bergmann 1 year ago

Last reply by Wesley Branton 1 year ago

  • Archived

Mac Firefox update dialog

Can you please turn OFF the update window that happens every time I launch Firefox now? I do not have rights to update my machine and the updates are handled by corporate… (read more)

Can you please turn OFF the update window that happens every time I launch Firefox now? I do not have rights to update my machine and the updates are handled by corporate IT. It's extremely annoying.

Asked by me142 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Windows 10 updated automatically to Edge and I cannot reset to Firefox following Firefox directions

The last Windows 10 update took out Firefox and replaced it with Edge. I went to Firefox's install page and followed the directions to get rid of Edge and replace it wit… (read more)

The last Windows 10 update took out Firefox and replaced it with Edge. I went to Firefox's install page and followed the directions to get rid of Edge and replace it with Firefox. Directions wording was somewhat different in Firefox directions in finding things on Edge and bottom line, there was no place offered where I could replace Edge with Firefox.

Asked by nkost1 1 year ago

Last reply by Wesley Branton 1 year ago

  • Archived

Downloaded Firefox 80.0 but haven't restarted yet; how do I delete the update to keep 79.0?

Windows 7 Pro 64bit I've downloaded Firefox 80.0 but haven't restarted to install it yet; DuckDuckGo is useless, I can't find any information about where this update is s… (read more)

Windows 7 Pro 64bit

I've downloaded Firefox 80.0 but haven't restarted to install it yet; DuckDuckGo is useless, I can't find any information about where this update is stored so I can delete it and keep 79.0.

Asked by TexasUberAlles 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

How to move the Firefox local directory from a SSD drive to another drive

I have a Windows 10 PC running Firefox 80.0.1 I want to move the Firefox local directory from the SSD drive to a disk drive Below is my profile, C:\ = SSD drive. I wish… (read more)

I have a Windows 10 PC running Firefox 80.0.1

I want to move the Firefox local directory from the SSD drive to a disk drive

Below is my profile,

C:\ = SSD drive. I wish to the Firefox local directory to my E:\ drive

Default Profile yes Root Directory C:\Users\Jor El\AppData\Roaming\Mozilla\Firefox\Profiles\ot2vfr1x.default-release-1 Local Directory C:\Users\Jor El\AppData\Local\Mozilla\Firefox\Profiles\ot2vfr1x.default-release-1

Asked by robert20850 1 year ago

Last reply by cor-el 1 year ago

  • Archived

intanet explore

Please and please are nid your standard assist and enable m to make security my online web please your life cant fully destroyed in Jesus name amen thank to due it for m … (read more)

Please and please are nid your standard assist and enable m to make security my online web please your life cant fully destroyed in Jesus name amen thank to due it for m

Asked by AJADI ABISODUN 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

"Firefox can't update to the latest version" popup

I'm on my laptop w/Win 10. I keep getting a popup with "Firefox can't update to the latest version," but if I select "Download Firefox" I get a page about FF for Android … (read more)

I'm on my laptop w/Win 10. I keep getting a popup with "Firefox can't update to the latest version," but if I select "Download Firefox" I get a page about FF for Android (I already have FF for Android 80.1.2.) I manually downloaded and updated FF to 80.0.1. Going to Help>About, FF tells me "Firefox is up to date." But I still get the FF can't update popup. I don't want to turn off the notification in case there really is a problem (actually, I don't know that there isn't a problem, but if there is, there's nothing I know that I can do about it).

Asked by WizardOfWaHI 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

after update profile deleted, no data in old Firefox data on desktop

Hi Everyone, after an automatic update from firefly and a refresh opening all my data is lost. I try following this thread old firefox datahttps://support.mozilla.org/e… (read more)

Hi Everyone,

after an automatic update from firefly and a refresh opening all my data is lost. 

I try following this thread old firefox datahttps://support.mozilla.org/en-US/questions/1195682 but since the folder is empty it won't work

any ideas? thanks

Asked by danielapavia 1 year ago

Last reply by FredMcD 1 year ago