Firefox Support Forum

Team, I cannot find google authenticator extension in the add-ons manager. i am trying to migrate from google chrome to Mozilla Firefox but I need the google authenticator add-on.

I've been fighting this for a week now, and dont remeber every detail in exact chronolgical order, and really don't remember the "why's". Butt here goes, got a new pc, while trying to get all accounts moved to new pc, I changed pwd's, I think so I could install a new recovery key. Anyway, signed in with new pc, and phone, went back to the old computer to sync, since all three devices would be under new log in, and tried to sign in, using new password, and it did not work ("wrong password"), confused went to new pc, I was now signed out, and got the "wrong password" error, phone same issue, logged in, now logged out, can't sign in.

I have tried using the old pw, the new pw, but the old key is nowhere to be found, the new key, and everything else I can think of. I had to create a new account to be able to post here, or do anything else, tried to combine the two acct's, got a sign in was successful message, but then immediately said "you don't have permission".

Please tell me I did not lose over 250 bookmarks and passwords, because someone decided it was a good idea to tie all your information to one word and have it deleted if you have a brain fart, or a pc glitch with no hope of recovery. If you need more info please ask, at this point I'll give you my first born son to get back in this account.

I've been using Firefox for two years on my laptop (currently using Chrome just to write this), and today the browser closed all my windows taking me back to the desktop. When I went to reopen Firefox, the desktop icon had been removed. I redownloaded it and it took me back to my previous windows even, so I didn't think anything of it, but I noticed that the desktop icon was gone once more and yet the browser was still open. It was fine for a couple of hours, but then the "Windows Defender" pop up kept coming up telling me there was a virus and to restart my computer. I restarted it, and went back to download Firefox again, but now it keeps saying "Failed—Virus Detected".

I downloaded the new Firefox update and now cannot go anywhere from the Mozilla icon except my email. When I click on a link or enter a new address, nothing happens. Sorry I downloaded. Everything worked perfectly before. I've used Mozilla for years and this has never happened. I'm fed up. I do not want to use MS Edge.

please note it seems possible that this category is specifically for download of firefox, this is not so. opting for this category given the possibility that that theory is mistaken, and due to not seeing any other category that might be more suitable

using firefox developer edition (also couldn't find an individual category for this), and when downloading any files, it saves automatically without asking where/what to name it etc., as preferred. but specifically for pdf files, it always opens them in a new tab upon completing the download; this can be very frustrating when downloading larger quantities, especially with it switching to that file tab and away from the source of downloading. firefox is not even the default for opening pdf in the first place

looked through preferences for anything (and tested anything that looks potentially relevant, to no avail), looked for a solution online from various sources and search methods, no dice

how can this be disabled?

I had to switch to a new Windows 11 laptop. I installed firefox my favorite browser. It has been a disaster. after 1 week of trying different settings I have been unable to log into Facebook, Ally Bank, Netflix and others. I have changed the delegated credentials from true to false and it doesn't work at either setting. I am either getting SSL errors, "Pardon the Interruption" on netflix and some sites just say "Unable to log you on". Please note that I can successfully log on all the apps on Edge.

Hi there I am moving from one apple MacBook air to a new one. I have 100’s of bookmarks from Firefox that have taken an age to organise. How can I move these to the new laptop

Switching to a new Mac computer and trying to get the bookmarks back, especially the tool bar. I did the export and import steps. Both export to HTML and as a backup file. Next I airdrop it to the new computer and try and import it there. Seems to work (no errors), but no bookmarks. I have looked at google videos and tried searching you help area.

Chrome i just log in and it comes over, I remember losing everything in firefox last time I got a new computer and had to rebuild from scratch. I can't afford that again, please help.