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After reinstalling Mozilla all informations is lost... (Tabs/Pw´s)

I never had an Firefox account i never used sync. I had a problem with setting firefox as standard webbrowser and the solution for that was reinstalling the browser... Th… (read more)

I never had an Firefox account i never used sync. I had a problem with setting firefox as standard webbrowser and the solution for that was reinstalling the browser... The desription said that all would be saved (tabs and passwords) and i only would have to reinstall the browser. Now suddenly i dont have anything that was on before and the browser is completly different.

Can sync use the information that is supposedly allready on my desktop to regain my data or is theere nothing i can do? If so that would be the reason to never use this browser again.

Thank you for your time

Asked by sarun1 1 year ago

Answered by sarun1 1 year ago

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Viweing verses downloading

Evert time I open an enclosure or a link in an e-mail, Foxfire automatically sends it to a download rather than letting me view it. This is extremely annoying. I unde… (read more)

Evert time I open an enclosure or a link in an e-mail, Foxfire automatically sends it to a download rather than letting me view it. This is extremely annoying. I understand that this procedure may be necessary for e-mails from folks I don't know, and I could opt out for this option. But I should be able to make that determination and particularly with e-mail from people I know. i used to get a notice that asked me if I wanted to download the item, but that never happens any more. How can I fix this to operate as it used to? Thanks for the help. Bill

Asked by billfackenthall 1 year ago

Answered by Chinmay 1 year ago

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Trouble with Firefox install

Firefox will not completely install. Process dies midinstall. Part goes to background but it does nothing. Try to execute it and you get a browser blank page but it will … (read more)

Firefox will not completely install. Process dies midinstall. Part goes to background but it does nothing. Try to execute it and you get a browser blank page but it will do nothing. Need help please.

Asked by Gary Watson 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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webpage save/download

Firefox 79(64bit) - two problems - may be connected After two recent updates on Fedora 32 I notice that saving/downloading a webpage does not work properly. Sometimes the… (read more)

Firefox 79(64bit) - two problems - may be connected

After two recent updates on Fedora 32 I notice that saving/downloading a webpage does not work properly. Sometimes the *.html file is there but the support folder is empty. Sometimes just the empty folder.

I have also noticed a problem when trying to backup .mp3 files from my Nexus tablet using File Transfer. I used to be able to connect via USB from Desktop to tablet, transfer from and delete files on the tablet using the Desktop. Now the folder holding the files is reported as empty.

Asked by scm999 1 year ago

Answered by scm999 1 year ago

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Fire HD8 Plus

I've just bought a Kindle Fire HD8 Plus and can't seem to download Firefox so I can sync the device. When I try it says "currently unavailable". Why would a download by… (read more)

I've just bought a Kindle Fire HD8 Plus and can't seem to download Firefox so I can sync the device. When I try it says "currently unavailable". Why would a download by currently unavailable?

Asked by Betsy Craig 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Firefox crash after latest update.

I asked about this crash problem on 9/2/20, which was answered by FredMcD. Below is my response. I tried replying to FredMcD's email, not realizing it was "no-reply". Is … (read more)

I asked about this crash problem on 9/2/20, which was answered by FredMcD. Below is my response.

I tried replying to FredMcD's email, not realizing it was "no-reply".

Is there a better way to have some back-and-forth with you support folks than this awkward email method?

Alan Feuerbacher


On 9/1/2020 10:27 PM, Mozilla Support Forum wrote: > Mozilla Support > Firefox update crashed > FredMcD > Sep 1, 2020, 2:27:11 PM > > What about the rest of your profile? Settings, bookmarks, history, passwords . . .

That stuff seems to be intact. > > You may have corrupt sessionstore [v56] sessionstore.jsonlz4 file(s). Delete all sessionstore* files and the sessionstore-backups folder.

Where do I find those files/folders? > > Type about:support<enter> in the address bar. > > Under the page logo on the left side, you will see Application Basics. Under this find Profile Folder. To its right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Done. > > Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder

I'm running Windows 10. > > Linux: Under the page logo on the left side, you will see Application Basics. Under this find Profile Directory. To its right press the button Open Directory. > > Locate the above file. Then rename or delete it. Restart Firefox.

The above procedure found this folder: This PC > LocalDisk (C:) > Users > alanf > AppData > Roaming > Firefox > Profiles > dl1f50tv.default . I renamed the latter file to dl1f50tv_crashsave.default . I restarted the computer, then tried to restart Firefox. I got the message: "Profile Missing" "Your Firefox profile cannot be loaded. It may be missing or inaccessible." > > > Don't delete the files if you need to rescue any data from them, just move them out of the profile folder to some location where Firefox doesn't look for them. You can try to read out their contents using this tool: https://www.jeffersonscher.com/res/scrounger.html

I did not try this, since I'm not really sure what file you meant by "Locate the above file."

What next?

Thanks for your help!

Alan

Asked by AlanF00 1 year ago

Last reply by philipp 1 year ago

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Firefox, Yahoo Mail and Windows 10

I spent an hour with Microsoft support who told me this is a browser problem so I'm here. Firefox is my only browser, Yahoo is my only mail client: I'm up to date with fi… (read more)

I spent an hour with Microsoft support who told me this is a browser problem so I'm here. Firefox is my only browser, Yahoo is my only mail client: I'm up to date with firefox, always.

I have 2 desktops and 1 laptop. I bought the laptop with windows 10, use firefox and chrome and my 2 yahoo mail accounts no problem on the laptop, until a recent windows 10 update. Now I have no contacts and I can't manually insert contacts, it won't save them. I have 2 desktops both windows 7. I upgraded one in January. I don't normally use that computer so I was unaware of any yahoo mail issues. Desktop 2 is using version 18363.1016 while both the laptop and desktop 1 are on 19041.450. I finally gave in and upgraded my daily use computer to windows 10 yesterday 9/3/20. I now have no Yahoo contacts and it won't let me manually input them, it won't save them. So, Yahoo mail is affected on all 3 computers. I checked desktop 2 and there were no contacts there either. I called Microsoft support today, they did all kinds of things...I don't want to use the mail app, I want to use Yahoo mail. Oddly when I switched over to desktop 2 suddenly the contacts were there and everything worked fine . Nothing had been done to that computer...it is configured exactly like the computer I use daily. The laptop and the desktop still do not have Yahoo contacts are are able to save contacts. No clue how I got them on desktop 2, no clue how to get them on laptop and desktop 1. HELP. Thanks

Asked by HawkZon 1 year ago

Answered by cor-el 1 year ago

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Thunderbird Extension Code warning

Locking this thread.Please continue here: [/questions/1304416] Hi, I have created a thunderbird extension by using the following docs, https://thunderbird-webextensions.r… (read more)

Locking this thread.
Please continue here: [/questions/1304416]
Hi, I have created a thunderbird extension by using the following docs, https://thunderbird-webextensions.readthedocs.io/en/68/cloudFile.html Now, this extension is working fine with debug mode. But while publishing this extension I am receiving warnings like the attached image. How can I solve these warnings?

Asked by info3394 1 year ago

Last reply by FredMcD 1 year ago

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Installing Firefox without Reinstalling Firefox

I want to install Firefox 80 to an empty custom folder I made called C:\Internet\Firefox. Upon clicking the installer, it states that I've already installed Firefox (pic… (read more)

I want to install Firefox 80 to an empty custom folder I made called C:\Internet\Firefox. Upon clicking the installer, it states that I've already installed Firefox (picture 1) and I'm not given a choice on where to install it. I'm not 100% sure where that installation installed but I found a Firefox 80 install in C:\Program Files\Mozilla Firefox. I don't want it there, I want it in C:\Internet\FIrefox. How do I custom install when the Installer won't give me any choices and very little information?

Asked by diotialate 1 year ago

Answered by Wesley Branton 1 year ago

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Google drive files not downloading in Firefox Browser

I am using Firefox Browser V81.0 (64-bit) on MacOS Catalina and I'm experiencing issues with downloading files specifically from Google Drive. I can download other files … (read more)

I am using Firefox Browser V81.0 (64-bit) on MacOS Catalina and I'm experiencing issues with downloading files specifically from Google Drive. I can download other files using Firefox, but it doesn't work when using GDrive. I know it's an issue with Firefox because I've tried downloading the GDrive files using Safari and it's fine.

What happens is I'll click download and then there is no prompt that asks me if I'd like to download the file.

I also looked at this thread and followed the troubleshooting measures (including clearing the browser cache and starting Firefox in Safe Mode), but it did not solve the problem: [https://support.mozilla.org/en-US/que.../1157677]

I've also tried un-installing/re-installing Firefox. And I have my adblocker disabled for Google Drive.

Any suggestions for how to resolve the problem?

Asked by averagehuman 1 year ago

Answered by averagehuman 1 year ago

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Downloading Firefox to Windows 10

Reading the several comments on this subject has not led to a solution. The Firefox Setup 81 and Installer are sitting in the downloads file, but when I click either "Ope… (read more)

Reading the several comments on this subject has not led to a solution. The Firefox Setup 81 and Installer are sitting in the downloads file, but when I click either "Open" or "Run as Administrator" I get a Windows "For security and performance Windows 10 in S mode...." followed by two options "Learn more" or "Switch out of S mode". When I choose the latter the "Switch out of S mode" page arrives. Now what? Thanks.

Asked by Cormorant 1 year ago

Answered by TyDraniu 1 year ago