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updates

We love Firefox except for: • The automatic updates. We’ve turned this off in options, but updates still take place without our approval and they really screw up our pa… (read more)

We love Firefox except for: • The automatic updates. We’ve turned this off in options, but updates still take place without our approval and they really screw up our pages. What do we have to do to prevent this from happening? • What if we do NOT want Firefox to be our default browser?

Asked by fleeming 1 year ago

Answered by FredMcD 1 year ago

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Cannot Start Download By Single Click Anymore

Hi, It was OK for me to download file from a link before, but since a while ago, when I single click on any link (ex., Firefox Installer) it showed nothing and nothing ha… (read more)

Hi,

It was OK for me to download file from a link before, but since a while ago, when I single click on any link (ex., Firefox Installer) it showed nothing and nothing happened (Normally I think dialog about if open or save/when to save should pop up). I also try other way to open the link then: 1. If I try to open a new tab on link, then a empty tab was opened (as attached image). 2. If I right click the link and click "Save Link As..." then it will pop up the save folder selection dialog.

I hope to have any suggestion to fix this issue. Thanks in advance for any support.

Asked by Black Cat 1 year ago

Answered by Black Cat 1 year ago

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when upgrading to the newst firefox is the password and logins carried into the new release?

my version of firefox is obsolete in security...so as many sites tell me. I want to upgrade to the newest release but am not sure what happens to my stored logins and pas… (read more)

my version of firefox is obsolete in security...so as many sites tell me. I want to upgrade to the newest release but am not sure what happens to my stored logins and passwords. Also, is there any way I can view the stored info...since I have been careless and not saved all of that info.

Asked by hartzell1 1 year ago

Answered by Amelia 1 year ago

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Keep getting new version is available when I have the latest version installed.

I kept getting new version is available while I was up to date. This could be due to this: When I had Firefox in its standard location in C drive, I also installed anothe… (read more)

I kept getting new version is available while I was up to date. This could be due to this:

When I had Firefox in its standard location in C drive, I also installed another copy on my computer's E drive. After a while I uninstalled the E drive version and kept the C drive one.

After that I kept getting a new version is available, but could not be downloaded. I follow the links and find out I do have the latest version. When there is a new version out, in Settings - General - Check for updates I always get the message Firefox is up to date.

I uninstalled Firefox completely, but kept my profile directory contents. After re-installation, I copied contents of my old profile into the new installation default profile.

However, I still get the 'New version is available, but couldn't be downloaded'. The problem is still there.

Somewhere in the files in my profile directory there is still a trace of the E drive installation and the update checking looks at that (I guess ? ) Any suggestions would be appreciated.

Asked by shahriar01001 4 months ago

Answered by Dropa 4 months ago

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FF 95.02

Yesterday I received an update fot Firefox, previously FF 95.01. Now, in FF95.02 the Firefox start page is lost, and add-on` s don`t work anymore or are simply vanished. … (read more)

Yesterday I received an update fot Firefox, previously FF 95.01. Now, in FF95.02 the Firefox start page is lost, and add-on` s don`t work anymore or are simply vanished. I want FF95.01 back, or a resonable update, like 96.

Asked by pilgrim901 1 year ago

Answered by cor-el 1 year ago

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Deleted web browsers

I inadvertently (Stupidly!) deleted all web browsers on my spare computer. I re-installed Firefox on that computer but still cannot get web access. What can I do? … (read more)

I inadvertently (Stupidly!) deleted all web browsers on my spare computer. I re-installed Firefox on that computer but still cannot get web access. What can I do?

Asked by roland39 1 year ago

Answered by FredMcD 1 year ago

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Used Firefox for years, suddenly it does not work, and new version will not install

Firefox stopped openng, tried to reinstall, no response (see the screenshot) I also use Tor Browser (never any problems) and Chrome (when absolutely necessary, like when … (read more)

Firefox stopped openng, tried to reinstall, no response (see the screenshot) I also use Tor Browser (never any problems) and Chrome (when absolutely necessary, like when Firefox failed to connect to an external email server and for sending queries like this one because Firefox does not work and will not reinstall. )

Asked by bob-hudson 5 days ago

Answered by bob-hudson 4 days ago

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Resolve duplicate installations of 88.0.1 on my laptop

I have 88.0.1 installed in c:/program_files/mozilla and in users/myname/appdata/local/mozilla. Don't know how that happened but how do I resolve this. When I go into Win … (read more)

I have 88.0.1 installed in c:/program_files/mozilla and in users/myname/appdata/local/mozilla. Don't know how that happened but how do I resolve this. When I go into Win 10 apps to delete the installations and order a new one for custom install, I am not given an option to remove, only to refresh. And also one installation shows in Win 10, not two. The exe files are in both these locations. I understand the profiles are in the appdata area, so it seems I need to delete the files in the other location, somehow.

Asked by jmarkcobb 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Firefox fails to start even after reinstall

On one computer I have deleted everything from Firefox including the folders within Apps Roaming except for one folder. There in one folder "41A66E7EE5E1" within Profile… (read more)

On one computer I have deleted everything from Firefox including the folders within Apps Roaming except for one folder. There in one folder "41A66E7EE5E1" within Profiles which I cannot delete. It holds the files prefs.js and sessionCheckpoints.json which were created at 20/02/2021 and I cannot delete those.

My new installation is dated 24/07/2021.

There is nothing in the properties of those two files to suggest an issue. I do find however that when I seek to change the Property/Security to Administrator (I should be able to do that) I receive a dialog box that "the file or directory is corrupted and unreadable".

Please advise on how I address this.

Asked by brijohnnow 1 year ago

Answered by brijohnnow 1 year ago

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firefox keeps opening an "install update" box.

Hi, I thought Firefox updated automatically so can someone please tell me why this box seemingly opens every time I open Firefox. I am using version 92.01 (64bit) . When… (read more)

Hi, I thought Firefox updated automatically so can someone please tell me why this box seemingly opens every time I open Firefox. I am using version 92.01 (64bit) . When Box first appeared I attempted an update and lost all bookmarks etc. would like to know what I'm getting wrong before I go any further. Thanks, John.

Asked by eauxvives.jj 1 year ago

Answered by FredMcD 1 year ago