Firefox Support Forum

I'm unable to get Firefox to run on my Windows 10 laptop. Firefox does not even open when I start it. I tried uninstalling and doing a clean install but still get the same problem. Any help appreciated Thanks Vivek

I am a computer user. Don't try to be able to be a power user, as I have better things to do with my time. I downloaded Firefox to be able to take some FEMA courses required for my Search and Rescue volunteering. I download it and installed. Launch the program and followed instructions to set up an account. OK that seemed a bit much for a free browser but I assumed like all internet based companies it was a data collection exercise that would test my dedication to blocking all email spam.

After the account set-up, I was met with the concept that I needed a browser on a second machine to be linked to the account. Some lame excuse that you couldn't sync with only on computer with the browser. Funny thing why would you want to sync if you only had one machine with the browser. Have a simple backup system would take care of any of that. Oh well I was stuck because the browser would not function and I followed through with downloading the program onto my iPhone and scanning the code. It seemed to work. The only acknowledgments is a continuing barrage of emails telling me "someone is trying to log into my account." Yea that's me because I got asked a second time to set-up this bloody link. Some something is not working.

I would just delete everything (account and Firefox) but I am scared that my email address will be tarred and feathered and not allowed to be used again ever!!

Help please. What I hoped to be a quiet morning completing 2 need courses has ended up costs me hours of frustration.

Thanks

Mike

The latest update has resulted in an error message: Platform version 84.0.1 is incompatible min version >= 84.0.1 and max version <= 84.0.1 Can this computer no longer use Firefox?

The Firefox Installer is WAY too simple for my needs. How? There isn't any "Custom Installation" or Advanced" option. When you open the installer, it just installs Firefox. What I want is something to let me choose where to install Firefox. Anyone know how I can do this? I really like firefox, but the installer is WAYYY too simple, please make an advanced options menu, and tell my WHY you made the installer so SIMPLE. How can we change if it creates a start menu folder, or desktop icon? We cant! Please make the installer more advanced, can someone PLEASE tell me how to change the installation location?

I intend to upgrade my desktop PC from Win 8.1 to Win 10 soon due to Microsoft discontinuing support for 8.1 next January and I want to know how to preserve all my current settings in Firefox (including saved Pocket articles). Also, does anyone know for certain whether or not Firefox will be automatically migrated to Win 10 in the upgrade? (If it does, maybe that will answer my first question?)

I was using firefox by downloading it from the website and it was working fine. Then I try searching it in the MS Store to see if updates are possible from there or not and mistakenly downloaded it again. But I cannot see any desktop icon of Firefox other than the one I was previously using. If I go to the MS Store and try opening the app from there then a brand new Firefox opens which I simply cannot delete. I have even went to the Control Pannel to find out if there's another Firefox but there isn't. I am kinda worried as Firefox is my primary browser and I use it for literally every internet related activity. So please help me in uninstalling this second Firefox program which is unwanted here.

bold text' I need to stop firefox from attempting to download update 99 because it will not download it and it is taking up too much of my internet metered download time.'I have taken it off of automatically download updates,but it still pops up a message every day.

Hi, I thought Firefox updated automatically so can someone please tell me why this box seemingly opens every time I open Firefox. I am using version 92.01 (64bit) . When Box first appeared I attempted an update and lost all bookmarks etc. would like to know what I'm getting wrong before I go any further. Thanks, John.

I inadvertently (Stupidly!) deleted all web browsers on my spare computer. I re-installed Firefox on that computer but still cannot get web access. What can I do?

I added the Mozilla VPN but that wouldn't communicate with my printer. So out of frustration, I uninstalled firefox all together. I then went to the mozilla site (on Edge) and downloaded the app. It completed the installation but when the browser opens it doesn't do anything. I can't move around or open any sites. It's just frozen on New Tab and nothing works. I can't even sign in - I can click on the sign in button but it doesn't do anything.

When I tried downloading the app from chrome, I got the attached text box and the same general result. Firefox opened but didn't work.

I've spent hours today trying to just get the regular browser working (forget about the VPN) and I'm frustrated. I have yet to find a way to call a support desk who can help me in "real time".

Thank you to anyone who can solve this for me and get me back to working in Firefox again (and able to print). Katie