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Youtube Message For Rented Video "! Sorry, there was an error licensing this video" Fix Needed

Cannot get rented/paid Youtube or Netflix video to run. Message "! Sorry, there was an error licensing this video" pops up onYoutube screen every time when hitting play … (read more)

Cannot get rented/paid Youtube or Netflix video to run. Message "! Sorry, there was an error licensing this video" pops up onYoutube screen every time when hitting play button. "Free" Youtube videos work just fine, paid content gets this message. Have firefox-9.5.0.2.ta.bz2, use Linux updated software. Followed all previous suggested Support, cannot seem to find fixes that included DRM, Safemode switch, etc. Thanks for previous help, still stuck... anymore ideas appreciated. Also, difference between running "normal and beta", please explain, and how to know "differences?"

Asked by Gerb 7 months ago

Last reply by jscher2000 - Support Volunteer 7 months ago

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Asking help from Fred McD

Hello Fred McD, Thanks for getting back to me. First, my computer screen froze (I suspect some interference of a hacker or something). Anyway, I turned off my computer, … (read more)

Hello Fred McD,

Thanks for getting back to me. First, my computer screen froze (I suspect some interference of a hacker or something).

Anyway, I turned off my computer, waited several minutes, and turned it back on, again. A message came on the screen said I wasn't "signed in." Then, another smaller window came up saying I could "sign in" by clicking on a blue button. But, that didn't work after three tries, so I clicked on the "closed" button. That allowed me very limited access to the internet. A "black" label announcement said that I wasn't signed in - and that my files were inaccessible to me.

It looks like I need a technician, but I presently have no car and I don't know of any technicians who do "House Calls."

I'm also wary of contacting an online technician. One time a year or so ago, I looked up a phone number for Microsoft - and the guy I spoke with had an "Indian" accent. He sort of helped me for a stiff fee. In hindsight, I realized he couldn't possibly have worked for Microsoft - even though he assured me that he did...

Can you or someone on your staff possibly help me. I trust Mozilla Firefox and I'm prepared to pay a reasonable fee.


Thank You, Eric Vollmer

Asked by voiceinthewell 5 months ago

Last reply by James 5 months ago

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How do I use the browser - seems not to do anything when I click on the icon?

When I click onto the Mozilla icon, nothing happens - I used to be able to select things to browse. It hasn't been that way for a while. Why should I not think… (read more)

When I click onto the Mozilla icon, nothing happens - I used to be able to select things to browse. It hasn't been that way for a while. Why should I not think that Mozilla is useless and irrelevant?

Asked by John D. Winston 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Ineed help understanding how Windows 10 works, it is very confusing.

I have to keep reinstalling everything and losing most of my files in the process. I'm tired of trying to talk to Microsoft because they don't care. Is Windows going to… (read more)

I have to keep reinstalling everything and losing most of my files in the process. I'm tired of trying to talk to Microsoft because they don't care. Is Windows going to be better or should I just get rid on my computer? I have lost all of my Architectural Specifications and closed down my business. Microsoft doesn't care and tells me to go someplace else if I don't like their Programs. I would someone to show me how to fix this mess.

Asked by BoB Bauman 11 months ago

Last reply by FredMcD 11 months ago

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lost all saved passwords

At mozillas suggestion I downloaded the new thing from firefox to speed up . The down load totally erased all my passwords. I posted this question before. Now I'm asking … (read more)

At mozillas suggestion I downloaded the new thing from firefox to speed up . The down load totally erased all my passwords. I posted this question before. Now I'm asking again. Please help I am dead in the water.

Asked by JDR 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Firefox will not allow me to revert to an older version.

When I was using version 88.x, Firefox had not crashed for years. Then all of a sudden, Firefox would crash several times a day. I looked and Firefox had updated me to ve… (read more)

When I was using version 88.x, Firefox had not crashed for years. Then all of a sudden, Firefox would crash several times a day. I looked and Firefox had updated me to ver 89.0. But I let it ride. Then Firefox about a month ago, Firefox stsrted to crash EVERY DAY. Then one day it crashed EIGHT TIMES IN A ROW and I mean when I hit RESTART, IT WOULD CRASH. I tried to revert to rel 88 but Mozilla WILL NOT ALLOW US TO REVERT BACK TO A PREVIOUS VERSION. When you do, the PROFILE gives you TWO OPTIONS: 'EXIT or CREATE A NEW PROFILE.' Certainly you do not want to CREATE A NEW PROFILE as you will LOSE, your history, add-ons, Bookmarks, EVERYTHING and you see a WHITE Firefox screen with nothing. So I choose EXIT and tried to put up with the CRAPPY ver 89. BUT FIREFOX KEPT CRASHING. TODAY IT CRASHED SIX TIMES IN A ROW......When I checked the VERSION, YOU HAD UPGRADED TO VER 91.0b6 (64-bit) AND IT IS NO BETTER.

WHAT IN THE HECK IS GOING ON. I DO NOT WANT TO LEARN CHROME OR EDGE AS I HAVE USED FIREFOX SINCE VERSION 1.0.

DOES ANYONE KNOW HOW TO GO BACK AND KEEP YOUR OLD PROFILE, FLACKY OR NOT AS THAT IS BETTER THAN 'RESTARTING' FIREFOX ALL THE TIME.

MY VERSION 88 NEVER FAILED.

Asked by jagman55 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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How do I revert to the PREVIOUS version of Firefox

Hi, I accidentally DLed FF88 without checking the details w/r/t functionality. Several of the changes severely compromise my ability to use FF for my job. Examples are th… (read more)

Hi, I accidentally DLed FF88 without checking the details w/r/t functionality.

Several of the changes severely compromise my ability to use FF for my job.

Examples are the 'view image' which is now gone from right-click and replaced with 'open image in new tab' --this disrupts my work flow. And 'save image to pocket' etc is not useful for me, but happens to be right where I normally click on another function.

Is there a relatively seamless way to undo the FF88 'upgrade' ? TIA

Asked by SONNY MARK 1 year ago

Last reply by Chris Ilias 1 year ago