Firefox Support Forum

Firefox will not completely install. Process dies midinstall. Part goes to background but it does nothing. Try to execute it and you get a browser blank page but it will do nothing. Need help please.

Cannot get rented/paid Youtube or Netflix video to run. Message "! Sorry, there was an error licensing this video" pops up onYoutube screen every time when hitting play button. "Free" Youtube videos work just fine, paid content gets this message. Have firefox-9.5.0.2.ta.bz2, use Linux updated software. Followed all previous suggested Support, cannot seem to find fixes that included DRM, Safemode switch, etc. Thanks for previous help, still stuck... anymore ideas appreciated. Also, difference between running "normal and beta", please explain, and how to know "differences?"

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Hi, I have created a thunderbird extension by using the following docs, https://thunderbird-webextensions.readthedocs.io/en/68/cloudFile.html Now, this extension is working fine with debug mode. But while publishing this extension I am receiving warnings like the attached image. How can I solve these warnings?

we would like to migrate firefox from an old mac air to a new mac air. we do not see how to do it. sahara is working fine but my wife says she has bookmarks etc on her old firefox and she wants to transport it too the new mac air

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duplicate. https://support.mozilla.org/en-US/questions/1335135

I hope migration is what I am seeking. I've not used my Desktop for a couple of years. I used my iPhone during that time. I installed my desktop today. I sent myself, on my phone, a number of messages during the past two days and want to view/manipulate/edit them on my desktop.

I have tried everything I can think of, but cannot see those messages. All the messages I see beging with one week ago. Any ideas? I hope I hope. Many thanks.

John Brown

When I try to open any PDF file, I have to Browse to find my pdf viewer (Flexipdf). I do that and also check your "Save this for future" option. Every time I try to open a pdf after that I still have to go through all the Browse steps. I also set up Flexipdf in your Settings and it just gets ignored.

Hello Fred McD,

Thanks for getting back to me. First, my computer screen froze (I suspect some interference of a hacker or something).

Anyway, I turned off my computer, waited several minutes, and turned it back on, again. A message came on the screen said I wasn't "signed in." Then, another smaller window came up saying I could "sign in" by clicking on a blue button. But, that didn't work after three tries, so I clicked on the "closed" button. That allowed me very limited access to the internet. A "black" label announcement said that I wasn't signed in - and that my files were inaccessible to me.

It looks like I need a technician, but I presently have no car and I don't know of any technicians who do "House Calls."

I'm also wary of contacting an online technician. One time a year or so ago, I looked up a phone number for Microsoft - and the guy I spoke with had an "Indian" accent. He sort of helped me for a stiff fee. In hindsight, I realized he couldn't possibly have worked for Microsoft - even though he assured me that he did...

Can you or someone on your staff possibly help me. I trust Mozilla Firefox and I'm prepared to pay a reasonable fee.

Thank You, Eric Vollmer