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I am trying to install firefox and I am told to close the one I have open. I don't have any open. What am I to do?

I went to install/uninstall firefox to see if I had it on my computer. I clicked on the firefox icon and they told me to close a firefox i have open but I don't have one… (read more)

I went to install/uninstall firefox to see if I had it on my computer. I clicked on the firefox icon and they told me to close a firefox i have open but I don't have one open. I don't understand what they want me to do. Can someone help me out?

Asked by elsie38 4 years ago

Answered by Wesley Branton 4 years ago

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I installed firefox and it has information from someone else in a different language. I uninstalled and reinstalled with same out come. Fresh install of win7

I installed firefox on a fresh install win7 64bit. When I went tom use it, it has links and other information in a different language. I uninstalled it and reinstalled … (read more)

I installed firefox on a fresh install win7 64bit. When I went tom use it, it has links and other information in a different language. I uninstalled it and reinstalled it and nothing changed.

Yes, I downloaded the correct language Yes, I ran a malware and virus scan Yes, I am the only one that uses this computer

Asked by Mr_Bill 3 years ago

Answered by FredMcD 3 years ago

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New upadate Version 76.0 64 bit 05/05/2020 I believe keeps telling me to update even after I have done so.

Under "About Firefox" the little box keeps coming up restart Firefox. Also the progress box line only goes about 1/3 of the way and the window quits and disappear and no … (read more)

Under "About Firefox" the little box keeps coming up restart Firefox. Also the progress box line only goes about 1/3 of the way and the window quits and disappear and no further info to restart so I go to about to restart it. Thanks

Asked by maicokid 6 months ago

Answered by FredMcD 6 months ago

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There is no file in my system = %APPDATA%\Mozilla\Firefox

jscher2000, Thank you for your response to my question, but my Windows 7 system does not contain the "%APPDATA%\Mozilla\Firefox" file. What do I need to do to establish t… (read more)

jscher2000,

Thank you for your response to my question, but my Windows 7 system does not contain the "%APPDATA%\Mozilla\Firefox" file.

What do I need to do to establish that particular file? Or how would I actually load FireFox to create that file?

Thank you,

Mark S. Pannill

Asked by Mark S. Pannill 6 years ago

Last reply by the-edmeister 6 years ago

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After Firefoxupdate computer says: "Your Firefoxprofile can´t be used. It may be lost or impossible to reach". What to do?

After last update I got this message , translated from Swedish to English: "Your Firefoxprofile can´t be used. It may be lost or impossible to reach" I have uninstalled … (read more)

After last update I got this message , translated from Swedish to English: "Your Firefoxprofile can´t be used. It may be lost or impossible to reach"

I have uninstalled Firefox by putting it in the dustbin and then reinstalled a new downloaded copy, but with the same result and message.

What to do?

Best regards

Göran

Asked by Vingar 5 years ago

Answered by finitarry 5 years ago

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Back up profile contents copied. Profile contents not seen by firefox

Following this: https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles When I put the contents of my backup profile in a newly created profile… (read more)

Following this: https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

When I put the contents of my backup profile in a newly created profile or the initial profile, set firefox to load that profile automatically, and load firefox, it doesn't see anything from the backup. profiles.ini is set to use that profile.

Even if I delete every profile and create a new one, it doesn't see the stuff from the backup.

What can I look into to figure out why this isn't working? Is there some kind of settings file?

Asked by TheLawnStink 4 years ago

Last reply by jscher2000 4 years ago

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Can you put a exit and do not show again button on the wireless notice?

I keep getting asked to put mozilla on my phone... I don't have a smart phone - I am 60 years old and don't intend to get one.... I don't want to be pestered with things … (read more)

I keep getting asked to put mozilla on my phone... I don't have a smart phone - I am 60 years old and don't intend to get one.... I don't want to be pestered with things like this. If there is a button for me to pick saying don't ask again I can click it and go on my way... I am sure I am not the only person using your services that does not need all the bells and whistles...

Asked by Redbadger 3 years ago

Answered by jscher2000 3 years ago