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  • Archived

mozilla updates aren't working

For the past four days I've been getting a message every time I open Firefox saying updates need to be installed. I accept and agree to the changes but the updates start … (read more)

For the past four days I've been getting a message every time I open Firefox saying updates need to be installed. I accept and agree to the changes but the updates start and never finish. My laptop is very new (six weeks) and I haven't had any problems. I just want to make sure there isn't an issue I need to address and yes I have the settings on automatic updates.

Asked by krischamu 3 years ago

Last reply by user1929 3 years ago

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Horrible update! I now use Opera

I agree with all of the complaints. Very slow. Can't tell if it's frozen or loading. Disappointing. Now using Opera almost exclusively, and Chrome when sites don't ope… (read more)

I agree with all of the complaints. Very slow. Can't tell if it's frozen or loading.

Disappointing. Now using Opera almost exclusively, and Chrome when sites don't open correctly in Opera.

Asked by aspdgroup 3 years ago

Last reply by Mkll 3 years ago

  • Archived

how to force download of emails

It takes forever for Firefox to download my email messages from comcast. I used to be able to force a download, but no longer see that option. Can I still force a downl… (read more)

It takes forever for Firefox to download my email messages from comcast. I used to be able to force a download, but no longer see that option. Can I still force a download?

Asked by tomhahn331 3 years ago

Last reply by WestEnd 3 years ago

  • Archived

how do I copy bookmarks from Mozilla on WIndows 10 to a Mac Pro

I now have a Mac Pro and would like to copy my bookmarks from my Windows 10 PC to the new Mac Pro but have not been able to export/import them. Is there a secret to doin… (read more)

I now have a Mac Pro and would like to copy my bookmarks from my Windows 10 PC to the new Mac Pro but have not been able to export/import them. Is there a secret to doing this?

Asked by DKNELSON 3 years ago

Last reply by jscher2000 3 years ago

  • Archived

signin trouble and questions problem

Couldnt get message in help switch to mobil on home and came up with this so. Trouble signin to royal bank canada works with MS IE but not FF RBC help said restall FF. NO… (read more)

Couldnt get message in help switch to mobil on home and came up with this so. Trouble signin to royal bank canada works with MS IE but not FF RBC help said restall FF. NO good install old ver3 still trouble. RBC has secondary questions at sihnin. second page comes up and shows ques for 1/2 second then signs me out auto. Ive used FF for years now and no trouble now trouble with use and report trouble?? I cant remeber if I used FF with latest ver. Dont want to use IE but will have to. Phone number would be good to call for help as I cant type good. Thanks - Emmett

Asked by Emmett_0 3 years ago

Last reply by the-edmeister 3 years ago

  • Archived

I installed Firefox for the Mac and when I try to go to any website it says that the site is insecure and won't let me continue. How can I correct this error?

I installed firefox quantum but it won't let me access any websites. I tried google, yahoo, etc. and it always gives me the message: The owner of www.facebook.com has con… (read more)

I installed firefox quantum but it won't let me access any websites. I tried google, yahoo, etc. and it always gives me the message:

The owner of www.facebook.com has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website.

This site uses HTTP Strict Transport Security (HSTS) to specify that Firefox may only connect to it securely. As a result, it is not possible to add an exception for this certificate.

I get this error message for all sites...

Asked by khalil11111 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Forgot my PW to log into SYNC. Says if I change the PW I will data like History and Bookmarks. I am trying to get Bookmarks onto my new system. ??? No SYNC??

I want to get my Bookmarks onto my new system. I have evidently forgot my SYNC Login PW. It is not either that I tried. It says IF I change the PW, I will loose data like… (read more)

I want to get my Bookmarks onto my new system. I have evidently forgot my SYNC Login PW. It is not either that I tried. It says IF I change the PW, I will loose data like History and Bookmarks. Since Bookmarks is what I am after I don't want them deleted. Looks like a 'Catch 22'......Can you help me further somehow with my PW or give me an alternative way to migrate my Bookmarks from the old system? The Bookmarks are not kept 'local' on my system are they? Fire Fox DB?

Thanks, Bob

Asked by BobFor 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

fire fox keeps pc freezing up says disk is 100% full

only thing running is firefox mostly I look under disk & there is no reason for thisonce I shut firefox down it goes to between 0-3% full so I know it is firefox! … (read more)

only thing running is firefox mostly I look under disk & there is no reason for thisonce I shut firefox down it goes to between 0-3% full so I know it is firefox!

Asked by badkitty78217 3 years ago

Last reply by Shadow110 3 years ago

  • Archived

I screwed up on my initial set up info and now can't start until it's fixed. How can I fix it?

When I gave my email on my initial set up, I typed it wrong. (Realized this after the fact). Now I can't get my confirmation email to get started and need to fix it so … (read more)

When I gave my email on my initial set up, I typed it wrong. (Realized this after the fact). Now I can't get my confirmation email to get started and need to fix it so I can move on. Please contact me so I can get that fixed and get moving.

Asked by Liz222 3 years ago

Last reply by Scribe 3 years ago

  • Archived

i uninstalled my last mozilla, i tried to download and install latest version and my laptop wont let me, a notice comes up with , cant find profile etc

i uninstalled my last mozilla, i tried to download and install latest version and my laptop wont let me, a notice comes up with , cant find profile its either lost or de… (read more)

i uninstalled my last mozilla, i tried to download and install latest version and my laptop wont let me, a notice comes up with , cant find profile its either lost or deleted, how do I reinstall Mozilla?etc

Asked by jjgoulding 3 years ago

Last reply by Shadow110 3 years ago

  • Archived

Have Firefox on Ipad. Love it. Forgot p/word. Want to link with new Windows 10, Firefox account if I can.

Have had Firefox on my old desktop pc for years and love it. Have just purchased a new Windows 10 pc and downloaded F'fox to it. However, I had to open a new account, a… (read more)

Have had Firefox on my old desktop pc for years and love it. Have just purchased a new Windows 10 pc and downloaded F'fox to it. However, I had to open a new account, as I could not remember my p'word from the old computer, and, if I reset the p'word, it says I will lose my bookmarks. I would like to sync the old and new bookmarks, etc, but there is no option to do that. Is that functionality available? Also have F/fox on my Ipad, but again, the bookmarks don't show. As you can see, I love your product ... just would like to have my bookmarks available.

Thanks, d

Asked by WantFirefox 3 years ago

Last reply by cor-el 3 years ago

  • Archived

Disappearing history, bookmarks and Quantum icon after Quantum install.

Installed Firefox Quantum. It worked perfectly all day and so did the history. Didn't notice the bookmarks. When I closed the app, the icon in the taskbar disappeared. I … (read more)

Installed Firefox Quantum. It worked perfectly all day and so did the history. Didn't notice the bookmarks. When I closed the app, the icon in the taskbar disappeared. I brought up the older version of Firefox and history and bookmarks are gone.

Asked by Rick_Mc 3 years ago

Last reply by Shadow110 3 years ago

  • Archived

How can I select and download multiple file links like Down them all use to do

now that Firefox has upgraded my down them all extension is no longer compatible and the developer has pretty much stopped working on a replacement - how can I select mul… (read more)

now that Firefox has upgraded my down them all extension is no longer compatible and the developer has pretty much stopped working on a replacement - how can I select multiple links in a list to download at one time - I have tens of thousands on a continual basis from a list - see example below

Link 01 Link 02 Link 03 Link 04 Link 05

each link has a unique file and filename that needs to be downloaded - what use too take minutes now takes HOURS AND HOURS to do

Asked by ubermause 3 years ago

Last reply by Mkll 3 years ago

  • Archived

i really love firefox but when i updated it, my downloads just stop and it says Failed.

it seems as if this problem only occurs when i am downloading videos and this is really frustrating as i have to retry many times(like 8-15 times) before the download fin… (read more)

it seems as if this problem only occurs when i am downloading videos and this is really frustrating as i have to retry many times(like 8-15 times) before the download finishes. also the download would have reached 97% or so. just imagne if i am downloading a movie. please help

Asked by canash 3 years ago

Last reply by Shadow110 3 years ago

  • Archived

I've got Firefox in my apps folder but can't open it or drag it to my dock. The logo looks like our dvd player with an arrow pointing to the insert slot.

The firefox logo pops back to the apps logo list when I try to drag it down. I may have created a problem when I made a second Firefox and tried to drag it, too. On m… (read more)

The firefox logo pops back to the apps logo list when I try to drag it down. I may have created a problem when I made a second Firefox and tried to drag it, too. On my screen it was called Firefox Alias. I dragged it to trash.

Asked by techcaveman 3 years ago

Last reply by the-edmeister 3 years ago