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EVERY time Firefox does an update, my home page changes, my icons for add-ons are gone, EVERY time. I keep asking this question but the responses are not helpful.

EVERY time Firefox does an update just about everything changes for me, including my homepage, my icons for add ons are gone, now my link to my email is gone, I always … (read more)

EVERY time Firefox does an update just about everything changes for me, including my homepage, my icons for add ons are gone, now my link to my email is gone, I always wonder if I'm on the correct version or not. It says I am but what happened to all of my settings. I cannot tell you the number of times I've had to find my THEME and since there is no rhyme or reason as to how the themes are categorized it takes me forever to find the one I want. It doesn't seem to matter what settings I have entered because they are changed along with everything else. I have asked this question before and the answers I have received do not work. And another question. I do not like the background in "black" with the titles highlighted in yellow when I am searching. Very difficult for me to read, I've attempted to change that many times but can't seem to figure that out either. Oh, Lord where is Microsoft 7 when I need it? An OS that even I could figure out.

Perhaps finding the glitch in the changes that always take place after an update should be your next update.

Asked by Rhonda 2 months ago

Last reply by Terry 2 months ago

Copy profile and sync in my account

Hello, I need your help and support. I put in steps what i had done. 1. I had a sync in my account dchisinska-br@o2.pl 2. Format C: without extracting my profile 3. Afte… (read more)

Hello, I need your help and support. I put in steps what i had done.

1. I had a sync in my account dchisinska-br@o2.pl 2. Format C: without extracting my profile 3. After reinstal Win10 I wanted to sync but forgot the password 4. Reset password, BUT didnt know that when I change my password without Recovery Key all will be lost. 5. When I realized that this happened I found a profile from 2019. 6. Every time when I copy data form old profile to new profile browser want to refresh and whole profile is clear withou data. 7. Also I opened Help->more tools for Troubleshooting information -> Profile folder -> Open -> COPY from old to new. Nothing happened. Still have nothing.

I lost all my password, history and everything.

Please help or how to solve this problem. Or maybe you can recover data from SYNC which is missing after changing password to my mozilla account.

Thank you, Danuta

Asked by Danuta Chisińska 17 hours ago

Last reply by cor-el 16 hours ago

  • Archived

Downloading files and programs.

Every time I download something whether its a program or file, Firefox would completely freeze for a few seconds and then go back to normal and resume the download. I fin… (read more)

Every time I download something whether its a program or file, Firefox would completely freeze for a few seconds and then go back to normal and resume the download. I find it very irritating, especially when I am trying to do something else on a different tab whether its working on school work or just watching a video. Is there a fix for this or will this be fixed in an upcoming update?

Asked by razerhoff 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

account on the computer

Hello, When they said (in swedish) You have one step more before you installation is finished and that is to connect another device so I tried to connect my mobile and I … (read more)

Hello, When they said (in swedish) You have one step more before you installation is finished and that is to connect another device so I tried to connect my mobile and I think I succeeded. But, on the computer it seems that I can't find the application. It isn't there so I have tried to download it again but that must be wrong because than I must do everything all over again and I guess it than isn't compatible with my mobile. Why is it so very hard to download?? What must I do? Yours, Marie

Asked by marie.darin 1 year ago

Last reply by marie.darin 1 year ago

  • Archived

Missing Pictures

I downloaded the new improved Firefox and all my pictures posted this year are gone. I asked Mozilla for help and of course like I thought an effing robot must have answe… (read more)

I downloaded the new improved Firefox and all my pictures posted this year are gone. I asked Mozilla for help and of course like I thought an effing robot must have answered me. This is because Mozilla washed their hands of the problem and the robot (obviously uneducated) gave me a song and dance about how this is MY fault and Mozilla is completely blameless. Mozilla is using the old operator error routine we hear so often when a company can’t be bothered to help a customer. Now I am faced with $50 an hour to have a TRUSTED computer repair person to sort this out. Don’t ever ask Mozilla for help, their uneducated robot will just say it’s your problem. Perhaps I should have just stayed with Google Chrome, at least they tried to give an intelligent answer and not give up on their customer and blame the customer for the problem. I think this is on page 35 of the Mozilla customer service manual. When you don’t know the answer just blame the user and move on to a simpler question. An uneducated answer is better than no answer at all. Let the user pay someone to fix the problem caused by Mozilla. Good luck if you ask them anything, best not to waste your time and go to someone private or a grade 9 student that knows more about Mozilla and computers than Mozilla itself does.

Asked by rodger_mckibbon 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Trying to transfer my old Firefox setup from a dead Windows 7 PC to a new Windows 10 PC (Old HDD is intact).

Ok so this really has me pulling my hair out. My old laptop died the other day and so I bought a new one and put my old drive in an enclosure. I had my Firefox heavily … (read more)

Ok so this really has me pulling my hair out. My old laptop died the other day and so I bought a new one and put my old drive in an enclosure. I had my Firefox heavily customised (over the past eight years) and I don't know how to transfer it over. It used to be that I would just copy the users over and everything would be cool (XP to W7 didn't give me this problem) but it's not working this time. My guess is that it's because my old laptop used Windows 7 Ultimate x64. My desktop monster uses Windows 10 Pro but this new laptop uses Windows 10 Home (which is just awful compared to Pro) so there's probably an issue with how the user profiles are handled. I didn't have a Firefox account because I didn't want every machine I use to have the same Firefox setup. This was because my desktop and laptop are used for different purposes entirely.

Does anyone know how to import the settings from a Windows 7 profile to a Windows 10 profile? So far, I've had no luck whatsoever. Thanks!

Asked by avroarrow69 1 year ago

Last reply by Wesley Branton 1 year ago

  • Archived

I can't open my files with my pictures on my desk top, it says 404 tha's an error

I moved my pictures over to a file on my desk top... now they will not open... this pops up 404 that's an error? I'm older and I really don't know what I'm doing... … (read more)

I moved my pictures over to a file on my desk top... now they will not open... this pops up 404 that's an error? I'm older and I really don't know what I'm doing...

Asked by Jeannie 1 year ago

Last reply by cor-el 1 year ago

  • Archived

lost bookmarks and history

Recently did the automatic upgrade of FireFox for Windows on one of my computers that was not logged in (sync) with FireFox. Upon completion all of my bookmarks and hist… (read more)

Recently did the automatic upgrade of FireFox for Windows on one of my computers that was not logged in (sync) with FireFox. Upon completion all of my bookmarks and history were gone. An upgrade should not have done that.

Thought someone would want to know.

Asked by ESH.FIRE 1 year ago

Last reply by cor-el 1 year ago

  • Locked
  • Archived

Thunderbird Extension Code warning

Locking this thread.Please continue here: [/questions/1304416] Hi, I have created a thunderbird extension by using the following docs, https://thunderbird-webextensions.r… (read more)

Locking this thread.
Please continue here: [/questions/1304416]
Hi, I have created a thunderbird extension by using the following docs, https://thunderbird-webextensions.readthedocs.io/en/68/cloudFile.html Now, this extension is working fine with debug mode. But while publishing this extension I am receiving warnings like the attached image. How can I solve these warnings?

Asked by info3394 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Upgrades

This is not so much a question but a cry for mercy... please, please, please... no more 'upgrades', no more 'improvements' that aren't. I've been using computers since 19… (read more)

This is not so much a question but a cry for mercy... please, please, please... no more 'upgrades', no more 'improvements' that aren't. I've been using computers since 1979 (my first was a Tandy TRS80) but I'm now 74 and can't keep up. After the last couple of 'upgrades' Tbird and FF have become almost unusable. :-(

Asked by Foshet00 1 year ago

Last reply by Foshet00 1 year ago