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  • Archived

Saving PDF won't duplicate document name

When trying to save PDF's, firefox use to save each file as ex/ document, document(1), document(2) etc... now when trying to auto save it is making me input a name manual… (read more)

When trying to save PDF's, firefox use to save each file as ex/ document, document(1), document(2) etc... now when trying to auto save it is making me input a name manually and won't automatically add the (#) to each file. How can i fix this? Thanks in advance.

Asked by justinwarmuth 2 years ago

Last reply by justinwarmuth 2 years ago

  • Archived

firefox suddenly started asking for permission to update

Hello, in the past, firefox never asked for permission when it updated itself, but yesterday it asked for permission (do you want to allow this app to make changes on you… (read more)

Hello, in the past, firefox never asked for permission when it updated itself, but yesterday it asked for permission (do you want to allow this app to make changes on your device) when I started it. Is that something to be concerned about (e.g. Virus etc.) I haven't changed any firefox/windows settings, am using windows 10, firefox version 112.0.1. I have admin privileges. Thank you.

Asked by byejessieli 1 year ago

Last reply by byejessieli 1 year ago

  • Archived

Firefox Keeps Wanting to Update

My Firefox is v102, 64-bit, on W10 Enterprise. ESR channel. It keeps telling me I need to update. Under HELP, it fails to download whatever it is trying to update. Even … (read more)

My Firefox is v102, 64-bit, on W10 Enterprise. ESR channel. It keeps telling me I need to update.

Under HELP, it fails to download whatever it is trying to update. Even though I got v102, I tried the online installer (mozilla.org/en-US/firefox/new). Thinking about it now, I did not try an offline installer.

I been searching online and tried this policies.json file (github.com/mozilla/policy-templates/blob/master/README.md#backgroundappupdate) with these entries:

{

 "policies": {
   "AppAutoUpdate": false
 }

} {

 "policies": {
   "BackgroundAppUpdate": false
 }

}

But still not help.

Is there anything else I can try? There seems to be no simple option to click to not check for updates temporarily.

Thank you.

Asked by NotKnowEverything 2 years ago

Last reply by NotKnowEverything 2 years ago

  • Archived

Data recovery from Windows 7 to Windows 11.

The Motherboard on my Windows 7 gave up, however the SSD that it was on is still working properly. I have seen it on an alternative Windows 7 computer. I specifically w… (read more)

The Motherboard on my Windows 7 gave up, however the SSD that it was on is still working properly.

I have seen it on an alternative Windows 7 computer.

I specifically wish to recover the the Bookmarks that is on the Mozilla Firefox browser, and also all of my emails on Mozilla Thunderbird.

I would be most grateful, if someone can please tell me how this can be done?

Asked by Suksan 3 years ago

Last reply by Suksan 2 years ago

  • Archived

Downloading Problem

I am unable to download files using Window 10. Download appears to be working then, when "complete," the label "download failed" appears in the download display. Has an… (read more)

I am unable to download files using Window 10. Download appears to be working then, when "complete," the label "download failed" appears in the download display. Has anyone encountered this? and what/how did you correct the problem?"

Asked by pete780 2 years ago

Last reply by Terry 2 years ago

  • Archived

Add-on cannot be installed

After a new installation of Firefox I tried to install Add-On. For all Add-Ons I tried it fails with the message as in the picture attached. When I install it on other co… (read more)

After a new installation of Firefox I tried to install Add-On. For all Add-Ons I tried it fails with the message as in the picture attached. When I install it on other computer where I also have Firefox no problem occurs. The picture shows the AdBlocker add-on, which is widely used and to my opinion cannot be corrupted. The error-message is in Dutch and my English translation would be: "Installation is cancelled because the Add-On seems to be corrupted".

Do have a solution/explanation?

Asked by MarionFirefox 2 years ago

Last reply by MarionFirefox 2 years ago

  • Archived

I am having problem signing in to uBlock even though I have used Firefox for years

Can’t find how to sign into uBlock because I keep getting request to download Firefox even though I have used Firefox for years. I can’t find a button to push to complet… (read more)

Can’t find how to sign into uBlock because I keep getting request to download Firefox even though I have used Firefox for years. I can’t find a button to push to complete the sign into uBlock extension

Asked by Martha Merryman 2 years ago

Last reply by James 2 years ago

  • Archived

No Firefox Preview for PDFS

Hello :) For some time now my firefox doesn't allow me to preview PDFs. If I open it, it gets downloaded at the same time which I don't need. I already tried the thi… (read more)

Hello :) For some time now my firefox doesn't allow me to preview PDFs. If I open it, it gets downloaded at the same time which I don't need. I already tried the thing with renaming the handlers.json to handlersOLD.json but it didn't work :( does anyone know how to fix this?

Asked by hannah-wilhelm 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Can't find how to scan QR code when trying to add my Android phone to Firefox

I am trying to add my Android phone as a device to Firefox. I initially invoked the code scanner next to the search bar, but got a message saying that the code had to be … (read more)

I am trying to add my Android phone as a device to Firefox. I initially invoked the code scanner next to the search bar, but got a message saying that the code had to be scanned from within the Firefox app. So I installed the app and followed these instructions entitled "Connect Another Device".

• If you haven't already, install Firefox on your mobile device. • Open Firefox on your mobile device. • Open the menu, tap Settings and select Turn on Sync. • Scan this code:

There is no Turn on Sync option in the Settings menu. I have looked in every menu item that appears even remotely related to syncing with a QR code or adding a device and come up empty.

I found this exact issue in two existing questions, but neither of them had ever been answered, which makes me less than confident that mine will. If there is a Turn on Sync option in Settings, and I just overlooked it, please explain step-by-step where I can find it. If there really is no Turn on Sync option, please provide an alternate method of adding my Android phone.

Thanks.

Asked by Daryl 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Current updates

Where do I go to find the current updates? I have followed instructions on the support page, but it doesn't take me to anything but more questions. I get a dialog box on … (read more)

Where do I go to find the current updates? I have followed instructions on the support page, but it doesn't take me to anything but more questions. I get a dialog box on my screen saying there is an update and to download and restart. I did that, but it did nothing and I keep getting that dialog box. Where can I go to see if I have the most current version? I have been all over the FF pages and can't find anywhere that says anything refering to "current update available".

Asked by meandsinger2010 2 years ago

Last reply by Paul 2 years ago