Firefox Support Forum

Upon the last update (v.83), my favourite Flash golf game "World Golf Tour" ceased to work.

The makers of the game have already taken steps to move to a different platform on January 1st ... but the existing Flash version still works perfectly ... until YOU came along!

Your so-called "update" made it impossible to even load World Golf Tour's menu screen - I heard the music, but the graphics were frozen.

I'm no Sherlock - but this problem only occurred when Firefox updated.

It took me ages to downgrade back to v.82.3 - but WGT loaded perfectly when I did it.

Proving that it's YOUR fault! So don't give me this "most problems are caused by other peoples' software" stock answer crap.

I WILL upgrade to the latest version of Firefox on January 1st, not one second before.

Is there any way I can turn off the "Download Firefox Update Reminder" until then?

It's really annoying.

Hi, I am an experienced firefox user for more than 2-3 years. But i recently need NPAPI plugins to do certain works. I learned that i need 32 bit to do that. I already have 64 bit. Now my question is can i have 32 and 64 bit at the same time? If i can't, then can i migrate my data from 64 bit to 32 without any data loss? i am free to give further info if needed. Thank You!

Firefox won't stay downloaded to my computer. I am having to download it multiple times, especially if my computer has updates.

On a separate note, when it does actually stay on my computer over night, it never keeps me signed in to my Firefox account. I have to log in to it daily to have my bookmarks and passwords.

Also, it never remembers the theme I have picked for it. I would love some advice on how to fix this.

I've read through a ton of articles, and I can't seem to find a fix.

Hi! More than a month ago, I realised that my firefox nightly version is few months old. It couldn't update itself, everytime I tried to use update function, after restarting browser it didn't udpate and it didn't even restart, just close itself. So I downloaded latest version from mozilla site to update. But now I remembered that moment and checked what version I have. Guess what, it's that version I downloaded back then. And I can't update it still. I don't know what the error is, but I know what it's connected to it. Every time I open firefox I have to open it double. First opening does literally nothing, and I have to open it 2nd time to open it.

So I've disabled Firefox updates because of the personal preferences. It keeps nagging me every day with the modal to update. How do I disable this annoying useless feature?

Firefox 85.0 on mac os.

I've tried searching "about:config" for all preferences that contain "update" and look like timers and changed the timestamps to something in the far future. Still no dice, the update dialog keeps appearing every day like clockwork.

Dear all Maybe, someone is able to help me out here:

We're supporting several companies with the following setup: User's are working with an office computer. However, they are also able to work from home via VPN and RDP. Folder redirection is enabled and directs to a network drive.

Since Firefox usually only updates while the application is running, we regularly face the issue where the Firefox profile wasn't able to load on the office PC because it was opened with a more actual version (the one from the Remote Desktop server) earlier.

Is there a way to update Firefox without launching the application first? Preferably from command line so it could become part of the logon script? All I found which looks helpful is the section "Service Command Line Parameters" in https://wiki.mozilla.org/Windows_Service_Silent_Update. However, I wasn't able to get it working so far.

When I try to open a word document from a website via firefox it will not open. Constantly gives me an error message. Been in touch with microsoft word and its not an issue on their side.

I can open the documents via microsoft edge but not fire fox.

I keep getting the same error

Hi, How do I install Firefox Lockwise for Windows 10? I visited Firefox Lockwise's website (https://www.mozilla.org/en-US/firefox/lockwise/) and there's only installations for Android & iOS devices but I only want it installed in Windows 10. How should I go about it?

Waiting for your reply asap, thank you.

Cool Regards, Pallas

After a recent upgrade...I got an error message about an 85/86 discrepancy. I was told to delete and restore Firefox....Now I can't load Firefox because of a 7-Zip error "Can not create temp folder file." Please help.

Version 85.0.2 (64-bit) Upon every startup, FF asks for my system login permissions to install a helper tool, to which I have reluctantly done but it seems to not install anything different yet continues each time to prompt the Helper Tool install. What is the Helper Tool? I can't find any info about it. How do I turn off the prompt?

Used to be able to download files from anywhere I chose. Now, cannot download from www.bluesound.com. ISP and I ran test that shows download and upload work, and AT&T e-mails are arriving into MS Outlook (although very much slower than in the past).

When download request sent to Bluesound, the wait cursor spins indefinitely. Once left it running overnight, still spinning the next morning.

Perhaps this has to do with security settings. Advice, anyone?

The last fully compatible version I could use was 78.6.1 ESR. I know I need a new profile to go backwards but I can't find the specific file. I can see the version I would like in a directory but don't know how to download/install it. Thank you all:)

Have 2011 Mac which won't support newer OS updates.

Hi there. Apple Support have helped me complete a clean install of the OS on one of our iMacs. They don't want to risk reinstalling any problems by using the full Time Machine back-up to set up the iMac as it all was. To rebuild Firefox, they have suggested finding and copying across the contents of the Profiles folder. Firstly will this work? Secondly, from the screen shots attached, does it look like I have found the correct Profiles folders and should I simply copy and paste the contents of the Profile folder across from Time Machine (backup) to the clean install Profile folder on Anna's iMac. (I have already optimistically copied them onto the desktop from Time Machine). Should I delete the contents in the clean folder before pasting in the contents from the back-up?

Hi, Please help, I can not open this link https://www.canada.ca/content/dam/ircc/documents/pdf/english/kits/forms/imm0006e-2020-10-09.pdf It says I need Adobe reader 8 or higher. I have the correct Adobe installed and document still wont open. I am also getting this message 'user-select' is not supported by Edge, Firefox < 69, Firefox Android, Opera, Safari, iOS Safari. Add '-webkit-user-select' to support Firefox 49+, Firefox Android 49+, Opera 15+, Safari 3+, iOS Safari 3+. Add '-ms-user-select' to support Edge 12+. and .c0169 {

   user-select: none;

} REQUEST chrome-extension://mhjfbmdgcfjbbpaeojofohoefgiehjai/edge_pdf/index.html Computer experts, what does this mean? Where do I go and how do I fix this? This is an extremely important document that is very popular right now. PLEASE HELP

Instructions to solve this problem date to 2018 and say it can be done on the Get Info dialogue box of the application, but it can't. I don't want to reinstall. Any other ideas?

please advise how to update our system. we are senior citizen, we used your system to order our food from instacart, . Now we cannot use it because we were told that instacart system were upgraded, our system should al also be upgraded, Unfortunately, we are not computer "savy". PLease help. We don/t know who to go for help. Thank you and appreciate any help you can give us. Respectully, Susan Melliza