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  • Archived

Couldn’t enter code to confirm account.

I need step by step instructions to create my NEW account, because I couldn’t enter the code to confirm my account, and now I can’t sign in , or anything. I would like t… (read more)

I need step by step instructions to create my NEW account, because I couldn’t enter the code to confirm my account, and now I can’t sign in , or anything. I would like to sync everything as well. Please advise. Thank you

Asked by Dakota Wolff 2 years ago

Last reply by Dakota Wolff 2 years ago

  • Archived

Firefox old Files Password and Login Problems

Hi there This seems to be an known issue. I deinstalled my Firefox and it created autmatically Desktop\Firefox\old data I want to transfer my old data (esp. for my PW… (read more)

Hi there

This seems to be an known issue.

I deinstalled my Firefox and it created autmatically Desktop\Firefox\old data

I want to transfer my old data (esp. for my PW+Logins) and it goes nowhere

I found the files keys4 and login, copied to my actual Folder (after reinstalling). But it doesnt do anything.

I also copied the whole "old data" Folder to the new directory and overwrote it. Didn't help either.

Is there any way to get my old Logins/PW from this old data Folder or is it just a wast of time ?

Thank you for helping.

Best,

Asked by holtzmann1977 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Two Mozilla Firefox (x64 en-us) installed

Please advise if it is required to have two copies of Mozilla Firefox installed. I have two copies installed, one installed on 5/11/2023, version 109.0.1, the other inst… (read more)

Please advise if it is required to have two copies of Mozilla Firefox installed. I have two copies installed, one installed on 5/11/2023, version 109.0.1, the other installed on 12/29/2023, version 121.0. Thanks in advance for your assistance.

Asked by nomoor 1 year ago

Last reply by Figure8565 1 year ago

  • Archived

Multirow toolbar gone after update to FF 115.5.0esr 64bit

I have long used multirow bookmark toolbar extension to give me 4 rows of bookmarks across the top of my Firefox window on Windows 10. After updating to this latest versi… (read more)

I have long used multirow bookmark toolbar extension to give me 4 rows of bookmarks across the top of my Firefox window on Windows 10. After updating to this latest version, the extension is gone. Any mention of it in about:config is gone. I don't know if it ever was mentioned in userChrome.css but it's not there either. It's as though it never existed. WTH?

Can anyone suggest how to get a multirow display of my toolbar bookmarks? Thanks in advance.

On a related rant: This is why I hate upgrading Firefox. Something useful and common sense always breaks. I'm going to open a separate question to figure out how to get the cursor focus back into the Google search box when I open a new tab using Google as the home page. None of the previous solutions is working with this version. This break in basic functionality has happened after many different upgrades of Firefox and I am frankly sick of fixing the same ridiculous problem over and over.

Asked by vesuvana 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Access to my prior emails on gmail

I was told I had to change my gmail account to whatever system you have now. I believe I have taken all the necessary steps, but would like to know how I access the emai… (read more)

I was told I had to change my gmail account to whatever system you have now. I believe I have taken all the necessary steps, but would like to know how I access the emails I had on the old gmail account.

Asked by Connie de la Vega 1 year ago

Last reply by Terry 1 year ago

  • Solved
  • Archived

32-bit vs 64-bit on Windows 11 22H2?

Hi there. This is my first post so bare with me.  :-) We are deploying the 32-bit version of the Firefox Browser to 4 700 clients and the 64-bit version to only 8… (read more)

Hi there.

This is my first post so bare with me.  :-)

We are deploying the 32-bit version of the Firefox Browser to 4 700 clients and the 64-bit version to only 8 clients; all clients on a 64-bit Windows 10 environment. We will migrate to Windows 11 22H2 this year. The manager for the 8 clients says he wants the 64-bits version just because it's...64-bits. No other reason.

I've read that the 64-bit version can not handle Java, Media Players like VLC and mayby some other plugins. Is that still so?

What is the main reason TODAY for using 64-bit Firefox Browser instead of 32-bit, except for the use of 4 GB+ RAM?

Regards. Anders, Göteborgs Stad, Sweden

Asked by software.maintenance 2 years ago

Answered by James 2 years ago

  • Archived

csv password file

How do I import the firefox passwords I saved as csv file from firefox into firefox. I am not importing from a different browser which is the only option offered. I'm i… (read more)

How do I import the firefox passwords I saved as csv file from firefox into firefox. I am not importing from a different browser which is the only option offered. I'm importing from the newly created csv file as instructed by firefox.

Asked by gazinnz 1 year ago

Last reply by Terry 1 year ago

  • Archived

Repeating error message when trying to load all sites

ERROR MESSAGE WHEN TRYING TO ACCESS ALL WEB SITES: Secure Connection Failed An error occurred during a connection to connect.xfinity.com. PR_END_OF_FILE_ERROR Error cod… (read more)

ERROR MESSAGE WHEN TRYING TO ACCESS ALL WEB SITES: Secure Connection Failed

An error occurred during a connection to connect.xfinity.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem. Learn more

Asked by JEFF 2 years ago

Last reply by cor-el 2 years ago

  • Solved
  • Archived

downloads failing

Trying to download nord vpn and is says "failed" tried to download a receipt for the purchase of above and it says "failed" the browser on Win 10 is set to save files to … (read more)

Trying to download nord vpn and is says "failed" tried to download a receipt for the purchase of above and it says "failed" the browser on Win 10 is set to save files to downloads

Asked by Dan Morrow 2 years ago

Answered by Dan Morrow 2 years ago

  • Archived

FedEx

After using FedEx shipping manager for 8 years, now it cannot download the shipping label. FedEx BLAMES Mozilla Firefox for blocking this download. How can I stop this?… (read more)

After using FedEx shipping manager for 8 years, now it cannot download the shipping label. FedEx BLAMES Mozilla Firefox for blocking this download. How can I stop this?

Asked by victorio1sw 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox has garbled GUI font

Firefox on MacOS, today upgraded to the latest version and GUI font is completely unreadable, looks like some kind of arabic font. I deleted, reinstalled older version (w… (read more)

Firefox on MacOS, today upgraded to the latest version and GUI font is completely unreadable, looks like some kind of arabic font. I deleted, reinstalled older version (which is OK) and automatic upgrade crated unreadable GUI again. SOmehow GUI font in latest release is screwed up. We pages render OK. But I am unable to change any settings as I cannot read anything. this is MacOS 13.6.3 on M1 mac. I have US version of MacOS with standard font setup, nothing special or unique. May be one thing, I have installed US English and also Czech language. But US is default. No other app seems to have issues.

Asked by Jan Ilavsky 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

won't install

Firefox was lagging everywhere: scrolling, switching folders in bookmarks, switching windows, switching tabs, opening settings, scrolling in settings...just everywhere. S… (read more)

Firefox was lagging everywhere: scrolling, switching folders in bookmarks, switching windows, switching tabs, opening settings, scrolling in settings...just everywhere. So I tried downgrading to v. 113. After downgrading via the ling in settings it still showed v. 114. I uninstalled firefox entirely and downloaded the loader for v 112. I installed it and it went thru whole install process to the point of asking to close and start Firefox. It didn't start. When I clicked on the icon it gave me a prompt that it didn't point to anything and asked if I wanted to delete it. I looked in program files folder but didn't find a folder for Firefox or Mozilla. I installed the developer edition and it worked but I don't want dark dev ed. Please help!

Asked by RichardJT 2 years ago

Answered by RichardJT 1 year ago