Showing questions tagged: Show all questions
  • Archived

I cannot update from v. 16 to v. 17, and 16 no longer works (and is locked, so I can't throw it away)

My Macbook Pro is running 10.7.5 I got an update notice in Firefox and tried to update to v. 17. I. When I try to move the download to the Applications folder: (1) If I c… (read more)

My Macbook Pro is running 10.7.5 I got an update notice in Firefox and tried to update to v. 17.

I. When I try to move the download to the Applications folder:

(1) If I choose "Replace," I get the error message: "The operation can’t be completed because you don’t have permission to access some of the items."

(2) If I choose "Keep Both Files," I get the error message: "The operation can’t be completed because an unexpected error occurred (error code 0)."

II. Version 16 no longer works:

1. If I try to open it now, I get the error message: "You can't open the application Firefox.app because it may be damaged or incomplete."

2. If I try to throw out the damaged app, I get the error message: "The operation can’t be completed because the item “Firefox.app” is locked."

Can someone help me with this? Thanks!

Asked by lzzz 8 years ago

Last reply by cor-el 8 years ago

  • Archived

I've just downloaded greasemonkey as i want to send links in Farmville. I still can't do a link. There is no "copy link" available. Can anyone help?.

I've followed information supplied by a friend in that I've highlighted the greasemonkey in the toolbar, clicked on it and done a refresh. How do I then do find a copy li… (read more)

I've followed information supplied by a friend in that I've highlighted the greasemonkey in the toolbar, clicked on it and done a refresh. How do I then do find a copy link? I can get all sorts of tasks eg Back, reload, bookmark,send link (which takes me to Outlook), view background, select all, inspect element etc. NO COPY LINK.

Asked by joanchar 8 years ago

Last reply by cor-el 8 years ago

  • Archived

Are there any conflicts or problems having 2 browsers on the same computer using windows 7

I have no experience with having different browsers on the same computer and want to know if there are any conflicts or problems before I download a second browser. … (read more)

I have no experience with having different browsers on the same computer and want to know if there are any conflicts or problems before I download a second browser.

Asked by gerryloman 8 years ago

Last reply by cor-el 8 years ago

  • Archived

I want to download Firefox 17 to a jump drive on a Windows machine and install it on my Mac. Can I do this?

I live in Mountain View and use Google WiFi which is provided by Google for the City of Mountain View. For the past few months, they have been having a BIG problem with t… (read more)

I live in Mountain View and use Google WiFi which is provided by Google for the City of Mountain View. For the past few months, they have been having a BIG problem with the corruption of downloads. Even teensy tiny ones. Perhaps you've heard about it since you're also in Mountain View. They have not responded to repeated posts from the forum... I have an iMac running Snow Leopard 10.6.8 and I haven't been able to update my software. I go to Lane Medical Library at Stanford to use the Windows machines there. I load whatever standalone software that I can onto a jump drive and install it at home. Unfortunately, some sites (like Apple and maybe even Mozilla!) recognize the computer you're on and only allow you to download software compatible with the machine that you are actually sitting at. This means that I can't reinstall Safari because I can't get a copy of it. And it looks like I might not be able to install Firefox 17.0 either. At least, that's what I'm trying to find out. "We've made some educated guesses about your current browser and operating system." See what I mean? So when I go to the library, will I be able to download a copy of Firefox 17.0 for the Mac and install it on my computer at home? Thanks!

Asked by Sparky_is_my_guy 8 years ago

Last reply by cor-el 8 years ago

  • Archived

When I updated FF Eco Start Page became my start PAge and default search place WHY?

Updating to new version of Fire Fox, my home page was changed to eco Start Page and my default search was a yahoo Eco Start Page . Why did this happen? I had trouble corr… (read more)

Updating to new version of Fire Fox, my home page was changed to eco Start Page and my default search was a yahoo Eco Start Page . Why did this happen? I had trouble correcting this and how can this happen to FF? I thought your browser was secure.

Asked by Rusyazman 8 years ago

Last reply by comgeek888 8 years ago

  • Archived

How can I import passwords into firefox 16 from ie9. Windows 7

I would like to start using firefox as my default browser. The problem I have hundreds of passwords stored in ie9 that work just fine. I need to move the passwords to acc… (read more)

I would like to start using firefox as my default browser. The problem I have hundreds of passwords stored in ie9 that work just fine. I need to move the passwords to accomplish this. I can't seem to get an answer anywhere.

Asked by lawr1938 8 years ago

Last reply by Ash 8 years ago

  • Archived

can't save/download pages/files in FF 12.

A few days ago, my good old FF (12) stopped downloading and saving. Actually, in the download screen it looks as if it was downloaded (shows in its full size in the Downl… (read more)

A few days ago, my good old FF (12) stopped downloading and saving. Actually, in the download screen it looks as if it was downloaded (shows in its full size in the Download screen), but the 'open' option is gray and it can't be found in the download folder. Also, when using 'save as' for web pages, only the html folder (images, etc.) is found where saved, but its 'mate' (the htm file) is not, and the 'open' option (on download screen) is gray. I deleted the mimetype.rdf and the downloads.sqlite files; I disabled all the relevant FF addons, changed downloading folder etc.--- nothing helps. Do you have any idea? Thanks

Asked by rondo 8 years ago

Last reply by cor-el 8 years ago

  • Archived

Can't install Firefox; says "may not be able to " use allof the features of the new program.

Had a link to Firefox on my taskbar. Said the program was no longer available. Deleted the shortcut. Can't find Firefox when I search Programs and Files. Downloaded F… (read more)

Had a link to Firefox on my taskbar. Said the program was no longer available. Deleted the shortcut. Can't find Firefox when I search Programs and Files. Downloaded FF 17. Run the download. Says that I may not be able to use all the items of the new program. Asks me to sign in as Administrator or use current sign-in. I AM the administrator. No combination of Name and Password work

Asked by margotlive 8 years ago

Last reply by cor-el 8 years ago

  • Archived

1 MG pictures downloading into email do not fully load, 15% at best, slow kb/sec while downloading.

My email downloads, mainly the small pictures, 350 KB or less will download fast just as usual. Recently though the large picture files, 1 MG or larger will show slow do… (read more)

My email downloads, mainly the small pictures, 350 KB or less will download fast just as usual. Recently though the large picture files, 1 MG or larger will show slow download speeds and will not fully download. Using GoDaddy for email, checked with teck support and trouble was not on their servers. When opening the file only about 15% of the picture will download and the remaining percentage appears a grey tone. Cleaned up old download files, downloaded most recent updates, Firefox 17. Still no luck with the larger downloads. Anywhere I can adjust the download speeds of my larger email files? Any clues as to what is going on?

Thanks, Redfield

Asked by Bug67777777 8 years ago

Last reply by cor-el 8 years ago

  • Archived

None of your solutions is appropriate. Can't download Flash player either

I am running Leopard (10.5.8) on my PowerBook G4. I tried to update to Snow Leopard but said I couldn't so I am figuring can't get Mountain Lion. That means I can't get … (read more)

I am running Leopard (10.5.8) on my PowerBook G4. I tried to update to Snow Leopard but said I couldn't so I am figuring can't get Mountain Lion. That means I can't get upload a new version of Firefox and can't get Flashplayer. It is NOT possible to get a newer computer. What are my options.

Asked by aal818 8 years ago

Last reply by ideato 8 years ago

  • Archived

how to contact support when I can not download the latest version?

I keep getting a message that soon my browser will no longer be supported so I try to get the new version of firefox and get the message "Your system doesn't meet the req… (read more)

I keep getting a message that soon my browser will no longer be supported so I try to get the new version of firefox and get the message "Your system doesn't meet the requirements to run Firefox. " I try to contact FF support and get the message I must have the latest version of FF to proceed... so Iam being sent in a vicious circle.... I have 2 powerpc running osx10.4.11 and 10.5.8 respectively... these do everything I need a laptop to do but now I am having this issue that I soon may not have a browser HELP

Asked by frustratedone 8 years ago

Last reply by philipp 8 years ago

  • Archived

Why do I keep getting the prompt to" install the latest version" when I have already downloaded it? How do I get rid of these prompts from several websites?

When I check the version of Firefox I have on my computer, it says FF3. However, when I go to various sites, I keep getting the prompt that my browser is not up to date a… (read more)

When I check the version of Firefox I have on my computer, it says FF3. However, when I go to various sites, I keep getting the prompt that my browser is not up to date and I may not be able to view it all. when I sign in, I also get the message to update and I have done this several times with no deletion of the prompt. Should I remove FF and then reinstall it? Can you give me steps I need to take to make these prompts disappear? Thanks.

Asked by spikey1 8 years ago

Last reply by the-edmeister 8 years ago

  • Archived

should i uninstall ie9 afewtr using firfox for two years?

I have been using Firefox as my browser for at least a couple years. I no long ever use IE9. Should I uninstall it? If I do, are there other programs on my PC that wil… (read more)

I have been using Firefox as my browser for at least a couple years. I no long ever use IE9. Should I uninstall it? If I do, are there other programs on my PC that will be affected? If I should dump it, what is the best way to do it? Win 7 64-bit is my OS.

Asked by JimBau 8 years ago

Last reply by cor-el 8 years ago

  • Archived

Impossible to uninstall v16. Automatically re-installs with wrong language (afrikaans) despite manual uninstall of rem Moreover keeps freezing windows explorer.

I Downloaded and installed v17 beta on my desktop (W7/64). OK I noticed later that the version had changed without doing anything (moved back to v16.0.2, and displayed in… (read more)

I Downloaded and installed v17 beta on my desktop (W7/64). OK I noticed later that the version had changed without doing anything (moved back to v16.0.2, and displayed in Afrikaans).

Note that a second drawer is installed under Program files X86 (Mozilla maintenance service)

I uninstalled both drawers (Firefox & mozilla maintenance service) several times through windows control panel. Every times remain some leftovers (e.g desktop icon, and the drawers listed above , but they are generally empty) I tried cleaning registry afterwards (Tuneup utilities, Ccleaner) and even reboot the machine)

And it's always the same story: Firefox icon re-appears on my desktop, and can be normally opened . The software is always displayed in afrikaan language .

Moreover, I noticed (when I try to open the drawer (program files X86) that windows explorer freezes.

I had same problems on 2 windows 7 partitions, same computer. But never under windows 8

I really could do with a bit of help. It looks as though this piece of software is corrupt, and I really don't understand how it can manage to reappear a couple of minutes after being uninstalled . Otherwise it's not a genuine Firefox version ?

Best regards

Philippe cante

I made screenshots of unistall/cleaning/opening process if that's of any interest to you But I can't attach a file!

Asked by Filouzorro 8 years ago

Last reply by cor-el 8 years ago

  • Archived

A window "PC Speedup" was superimposed in your window. Is this a legimate company? I can not find a review on them.

When I was installing FireFox "PCSpeedup" was inside your window. So I ran it and was about to purchase it but could not find anything as far as reviews. Is this a produc… (read more)

When I was installing FireFox "PCSpeedup" was inside your window. So I ran it and was about to purchase it but could not find anything as far as reviews. Is this a product Mozilla recommends?

thx

Asked by jpculver 8 years ago

Last reply by philipp 8 years ago

  • Archived

Firefox refuses to download Flash Updates

Trying to update flash via the browser since that seems to be the only way now. But it refuses. The last 2 updates, every time I have tried, the Download is immediately… (read more)

Trying to update flash via the browser since that seems to be the only way now. But it refuses. The last 2 updates, every time I have tried, the Download is immediately canceled and no matter what I do it will not download. Last update I had to get a friend to send me the file directly.

  • Firefox 17.00
  • Shockwave Flash 11.4 r402
  • Next Generation Java Plug-in 1.6.0_37 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Google Update
  • Adobe PDF Plug-In For Firefox and Netscape "9.5.2"
  • 1.7
  • iTunes Detector Plug-in
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin

Asked by ScottyBear 8 years ago

Last reply by cor-el 8 years ago

  • Archived

my firefox icon has moved to trash bin. how do I get it back to tool bar at bottom of my mac book

the icon disappears from bottom tool bar at the bottom of my mac book. Each time I turn computer on I have to go to trash bin/ documents. I have to double click on the fi… (read more)

the icon disappears from bottom tool bar at the bottom of my mac book. Each time I turn computer on I have to go to trash bin/ documents. I have to double click on the firefox document. It opens a window, I have to double click on that, then it firefox will open. I would like to know how to get my icon back to the bottom of my mac book...

Asked by lisacarvis 8 years ago

Last reply by lolagrace 8 years ago