Showing questions tagged: Show all questions
  • Archived

why does adobe flash player not install?

I tried to reinstall adobe flash player and, the installer popped up, but there was no action. I had to restart my pc to get rid of the installer window because, it woul… (read more)

I tried to reinstall adobe flash player and, the installer popped up, but there was no action. I had to restart my pc to get rid of the installer window because, it would not close. I tried installing the plug in numerous times, without success. what else can I do.

Asked by dperk 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Allow user to update firefox

Hi, I want the users to be able to update Firefox themselves. right now it says "Update failed. download the latest version" but when I do that that doesn't work either. … (read more)

Hi,

I want the users to be able to update Firefox themselves. right now it says "Update failed. download the latest version" but when I do that that doesn't work either.

I already unblocked https://aus3.mozilla.org and ^.*mozilla.*$, but that doesn't work. From where do the updates come from? Can I get the update.xml myself?

The web filter we use is Websense Triton.

https://aus3.mozilla.org/update/3/Firefox/33.0.2/20141027150301/WINNT_x86-msvc/en-US/release/Windows_NT/update.xml this URL doesn't work.

Asked by robcuiper 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

issue downloading firefox-when i try to download Firefox the set up wizard does not start up,

i was having issues with Firefox so i thought i would delete it and restart. I followed the instructions on line to delete firefox, whioch i beleive i have done successf… (read more)

i was having issues with Firefox so i thought i would delete it and restart. I followed the instructions on line to delete firefox, whioch i beleive i have done successfully.

I have been trying to load firefox but verytime i download it the setip wizard does not appear and instead i get a window box asking what program i wish to open the .exe file in. What am i doing wrong and is there an easy fix?

Thanks in advance

Asked by oswestryg 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

how to keep updated firefox installed

Install updated firefox no problem-Installation will not stay installed when I shut computer off? What do I need to do to keep updated installation installed? Thanks. … (read more)

Install updated firefox no problem-Installation will not stay installed when I shut computer off? What do I need to do to keep updated installation installed? Thanks.

Asked by halen 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Cannot get the update for Adobe Flash on my system; all I get is the revolving disc showing something should be happening; why?

I kep getting the message that Adobe Flash needs updating but everytime I try to update by following the links I get nowhere. I ened up with a screen showing a spinning l… (read more)

I kep getting the message that Adobe Flash needs updating but everytime I try to update by following the links I get nowhere. I ened up with a screen showing a spinning line (?); this remains for up to an hour at which point I gave up. What can I do to update this add-on please?

Asked by malteser17 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

after downloading update and restarting, it does not install and asks to download 39 again. ???

Still running Mac OS 10.9.5. Firefox has asked multiple times to upgrade to Firefox verson 39. But each time I check to download it, it does, and then when I restart, as … (read more)

Still running Mac OS 10.9.5. Firefox has asked multiple times to upgrade to Firefox verson 39. But each time I check to download it, it does, and then when I restart, as instructed, it has remained on 37.0.2. It does not ever go ahead and install the new version. ???? This is on a laptop without great excess memory, could this be the problem? (Also this last time, just before it requested to upgrade, I was in the middle of an action and all of the tabs closed, and did not allow me to reopen anything. I had to quit and restart, but lost what I was working on.

Asked by hollyjohn 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

How to uninstall firefox and then re-install it again saving the important bookmarks but 'WITHOUT HAVING TO OPEN THE BROWSER'..??

The kernel_data_inpage_error blue screeen of death in windows 8.1 is not allowing me to open the browser as the pc restarts automatically.Unfortunately I cannot find any … (read more)

The kernel_data_inpage_error blue screeen of death in windows 8.1 is not allowing me to open the browser as the pc restarts automatically.Unfortunately I cannot find any solution to that error and the ones I found doesn't seem to work on my pc.However I thought re-installing firefox may help but want to save my bookmarks without opening the browser.Please help.

Asked by Moinak 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

uninstall games etc

Somehow a whole host of games etc, have arrived under firefox. I do not play games as i do not have time to spare aand i wish . to be rid of them as I feel THEY are s… (read more)

Somehow a whole host of games etc, have arrived under firefox. I do not play games as i do not have time to spare aand i wish . to be rid of them as I feel THEY are slowing my computor down and i am worried about "nasties" they appear to have brought with them. I have tried to remove them and got to item 5 om the " uninstall from Firefox instructions" and "Bingo" no "O.K." button. It has gone AWOL, disapeared, got lost, call it what you like BUT IT IS GONE hence my total confusion. Please if you have any idea of its whereabouts tell me where it is,I shall be for ever gratefull, Ray

Asked by yorkieray 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

I have tried to fix the issue can someone please help me

I am trying to get on my atitesting.com After I log into the site it redirects me and asks me to download firefox windows 10 and/or another thing. I have downloaded firef… (read more)

I am trying to get on my atitesting.com After I log into the site it redirects me and asks me to download firefox windows 10 and/or another thing. I have downloaded firefox and it is not working. I went to my security and my firewalls and they are allowing firefox to access the internet. Please help me.

Asked by MG010107 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Firefox crashes right after installation and reinstallation

I installed a fresh copy of firefox on a new computer and it crashed when I tried to open it. I tried reinstalling and removing any Mozilla folders that I found in the lo… (read more)

I installed a fresh copy of firefox on a new computer and it crashed when I tried to open it. I tried reinstalling and removing any Mozilla folders that I found in the local disk but it still crashed as soon as I installed the new copy of firefox. I tried to run it in normal and safemode but it didn't make a difference: Crash ID: bp-63d1f36a-16bb-4b6d-a4ba-f69ab2150924 Crash ID: bp-289a97c5-b9f9-4964-b59b-48ea92150924 Crash ID: bp-cbe0834d-92ad-47fc-838d-585ff2150924

Asked by whechmer 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Can I revert to version 41 and keep settings, addons, bookmarks, etc

I currently have FF version 43.0a2, but Evernote's Webclipper is not working or rather I can't even download the add-on. They suggested version 41. How do I switch to t… (read more)

I currently have FF version 43.0a2, but Evernote's Webclipper is not working or rather I can't even download the add-on. They suggested version 41. How do I switch to this version without loosing bookmarks, add-ons, themes, etc? Thanks.

Asked by jasonbunnell 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

The FireFox can NOT automatically update the new version when reload it

Since the FireFox is 3X version , I find the FireFox can NOT automatically update the new version when it tell me to reload the firefox itself for applying the new versio… (read more)

Since the FireFox is 3X version , I find the FireFox can NOT automatically update the new version when it tell me to reload the firefox itself for applying the new version. But the firefox window can NOT appear again after I reload it . The firefox process is still be in the background. I have to terminate the firefox process then start the firefox, but the version is still old . I try to start the firefox by safe mode without any plug-in then update the new version ,but it is failed as same as before. Now I have to download the install package to updated firefox manually everytime, It dose work ,but it is very Bad User Experience, you know!

Asked by FoxFire_SuperUser 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

cant uninstall, says firefox open but not in task manager

trying to uninstall firefox then reinstall to check if it fixes freezing problem but a msg pops up saying close firefox first. I went to task manager and firefox IS NOT … (read more)

trying to uninstall firefox then reinstall to check if it fixes freezing problem but a msg pops up saying close firefox first. I went to task manager and firefox IS NOT OPEN!! What now??

Asked by ambernian 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Firefox crashes

Firefox crashed and could not be fixed. I then deleted and attemtped to reinstall. Now I get a message that the installation was interuppted and won't complete the ins… (read more)

Firefox crashed and could not be fixed. I then deleted and attemtped to reinstall. Now I get a message that the installation was interuppted and won't complete the installation.

This appears to be a problem downloading Firefox files.

What do I do?

Asked by mbernstone 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

pc won't start up after latest Firefox update. What's happening!

after downloading a recent Firefox update, pc (windows) can't start up; the Repair screen suggests the operating system was corrrupted by the software change and now the … (read more)

after downloading a recent Firefox update, pc (windows) can't start up; the Repair screen suggests the operating system was corrrupted by the software change and now the computer hangs up on the Start Repair screen. Nothing happens, even after hours!

Asked by drumrich 4 years ago

Last reply by FredMcD 4 years ago