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Firefox stops installing and says it was interrupted?

The installation progress bar stops at about 75% and then a message appears saying, ‘Hmm. For some reason, we could not install Firefox. Choose OK to start again’. BUT it… (read more)

The installation progress bar stops at about 75% and then a message appears saying, ‘Hmm. For some reason, we could not install Firefox. Choose OK to start again’. BUT it won’t start again and if I try to download from your website, the whole process happens again. This is very frustrating as many of the websites I use, are linked to Firefox. Please advise.

Asked by Smike47 1 year ago

Answered by cor-el 1 year ago

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Have Firefox v75, 64 bit, on Windows 7 machine (latest). Firefox keeps trying to "download latest".

I have a fresh install of Firefox Version 75 64 bit on a Windows 7 machine. If I open a picture or other material copied from the web and saved to the machine, Firefox at… (read more)

I have a fresh install of Firefox Version 75 64 bit on a Windows 7 machine. If I open a picture or other material copied from the web and saved to the machine, Firefox attempts to "download latest" even though I HAVE THE LATEST. I have never had a systemic problem with Firefox before. The computer was custom built hardware for Windows 8, but has 7 running on it. I plan to upgrade to Windows 10 but do not want to do so at present. Firefox runs fine except for this constant and annoying attempt to update which I have to abort.

Asked by Dale Dietzman 1 year ago

Last reply by Dale Dietzman 1 year ago

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Installation Freezes

Hi, I use firefox for my personal use. Recently, I tried to install Firefox to the Win10 PC in my office. I couldn't do that. The installation hangs (the gauge did fill u… (read more)

Hi, I use firefox for my personal use. Recently, I tried to install Firefox to the Win10 PC in my office. I couldn't do that. The installation hangs (the gauge did fill up but very fast and then it would fill it again). Help? Thanks/

Asked by moranancc 1 year ago

Last reply by moranancc 1 year ago

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New version of Firefox not comaptible with lap top

Hi I support young people ( aged 7-11) with Dyslexia. they all use Firefox to log in to their lessons. It automatically recognises them and it is a system they are famili… (read more)

Hi I support young people ( aged 7-11) with Dyslexia. they all use Firefox to log in to their lessons. It automatically recognises them and it is a system they are familiar with. All of the lap tops up grade to the latest system automatically. One of them does not work on the new version. The students get a message which says version 78.0.2 is not compatible with 78.0.1 It is a Windows system. This is really distressing for the students using this lap top. They blame themselves for the problems and itis having an affect on their confidence. Can I revert it back to the older version ? and if so how? I really would appreciate some help as my wee students are upset and i don't know how to help.

Caroline

Asked by farquhar52 1 year ago

Last reply by cor-el 1 year ago

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Firefox: Can't View, Acces or Close Window

Hello. A couple of days ago, I was having problems with Firefox crashing when I opened it--no window would open at all. Prior to that I was having problems for a few hour… (read more)

Hello.

A couple of days ago, I was having problems with Firefox crashing when I opened it--no window would open at all. Prior to that I was having problems for a few hours with Firefox being extremely slow and getting stuck. This is with a MacBook Air with Catalina installed.

I did what I thought was clean reinstall and restored by profile from a backup. I had to try a couple of different times to get it to work. I did wind up losing my previous session.

Things seem to be working fine, but in the Firefox Windows menu it shows a window I can't access, close, etc. The tab open in the window has the title "Firefox protects your privacy automatically." I tried the "Show All Windows" command and only the other window "Google" can be seen. See the two screenshots.

I tried restarting Firefox in Safe Mode, restarting my computer, etc. and that has not helped.

During the reinstallation, I think I remember briefly seeing a different window with a tab from Firefox with this name, but I might be incorrect.

Asked by bob174 1 year ago

Answered by bob174 1 year ago

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Firefox crashes on every startup

I have my firefox crashed on every startup. Even in safe mode. Even when whole ~/.firefox folder is deleted. If I start it with --safe-mode I can see ExceptionHandler::Ge… (read more)

I have my firefox crashed on every startup. Even in safe mode. Even when whole ~/.firefox folder is deleted.

If I start it with --safe-mode I can see

ExceptionHandler::GenerateDump cloned child 9079 ExceptionHandler::SendContinueSignalToChild sent continue signal to child ExceptionHandler::WaitForContinueSignal waiting for continue signal...

If I'm trying to run beta version Im getting the same

Asked by asm0dey 1 year ago

Last reply by FredMcD 1 year ago

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failed Installing Firefox

i am trying several time to install Firefox in my PC but its never success and I've got an error message as attached. My PC's Specification: Windows 10 Pro - 64 Bit OS … (read more)

i am trying several time to install Firefox in my PC but its never success and I've got an error message as attached.

My PC's Specification: Windows 10 Pro - 64 Bit OS

Asked by miss_aidura 1 year ago

Last reply by miss_aidura 1 year ago

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Experiencing slowness and frequent crashes

[Child 5526, MediaDecoderStateMachine #3] WARNING: Decoder=7f41ba3ef400 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - RefPtr<MediaSourceTrackDemuxer::Sampl… (read more)

[Child 5526, MediaDecoderStateMachine #3] WARNING: Decoder=7f41ba3ef400 Decode error: NS_ERROR_DOM_MEDIA_FATAL_ERR (0x806e0005) - RefPtr<MediaSourceTrackDemuxer::SamplesPromise> mozilla::MediaSourceTrackDemuxer::DoGetSamples(int32_t): manager is detached.: file /PROJECT/firefox-84.0+linuxmint1+tricia/dom/media/MediaDecoderStateMachine.cpp:3471


I get quite a few errors like these when I use Firefox, and I couldn't find anything about them on the web. If anyone knows what this means and if it can be fixed by me, or if it is a developer issue, please let me know.

Asked by drobertc 1 year ago

Last reply by drobertc 1 year ago

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hello

Hello first time poster, going to try this out and see if it works. My problem no internet why am I asking for help here, I am at wits end grabbing at straws. I am suspi… (read more)

Hello first time poster, going to try this out and see if it works. My problem no internet why am I asking for help here, I am at wits end grabbing at straws. I am suspicious that Firefox 78.6.0esr(64-bit) Addons: Noscripts, Https everywhere and Privacy badger, is not playing nice with my Alcatel linkhub HH41.(cat4 router, turbohub, a mobile router that uses a sim card) When I log on to the linkhub web management page (http://192.168.1.1/index.html#/index) Firefox, all addons shut down, has a lock icon with a red line through it in front of the address bar. clicking on the lock reveals "You are not securely connected to this site" At this page under the address bar on the left is " ? You must logon to this network before you can access the internet" on the opposite side of the page on the right there is a radio button stating "open network login page" Clicking the radio button brings me to https://detectportal.firefox.com/success.txt but the " ? You must logon to this network before you can access the internet" remains, the only difference is in the top left hand corner of the main pane is the word success in lower case.

Spent 2.5hrs on the phone with bell yesterday, the first thing I told them was the linkhub's LAN/WAN indicator light was flashing, they didn't seem to care.

I'm almost ready to trash this thing I bought new from bell about a years ago. unless somebody has solved the same problem. I'm open to knowledgeable suggestions.

Asked by workinforalivin 1 year ago

Last reply by Scribe 1 year ago

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Firefox Browser crashes on Macbook Pro running Big Sur

Hello, My Firefox routinely shuts down while I'm using my 2018 Macbook Pro, and the problem began when I updated my IOS to Big Sur This is a systemic problem with non-nat… (read more)

Hello,

My Firefox routinely shuts down while I'm using my 2018 Macbook Pro, and the problem began when I updated my IOS to Big Sur This is a systemic problem with non-native apps ever since installing Big Sur. Apple won't address the problem unless I confirm that my non-native apps are compatible with Big Sur. Can you please confirm the most updated version of the Firefox Browser is compatible with Apple's Big Sur IOS? Can you also let me know if other users have experienced problems and if there is any fix?

Asked by anthony.orourke 11 months ago

Last reply by marcikr 8 months ago

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latest version 88.0b6 still gives "can't load xpcom" message

latest version 88.0b6 still gives "can't load xpcom" message why is this still happening after 3 years of the problem in the history of upgrades. Don't tell me to check p… (read more)

latest version 88.0b6 still gives "can't load xpcom" message why is this still happening after 3 years of the problem in the history of upgrades. Don't tell me to check profile as I can't even start FF. I have done all the deletions as instructed by various experts but still get the message "can't load xpcom". Samuel Santos said download "83" to see if that fixes it I don't know if it did cause I then got "CAN'T FIND ENTRY POINT"

Asked by teddles551 9 months ago

Last reply by cor-el 9 months ago

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firefox upgrade

I mistakenly deleted my firefox browser, I am running Mac OS 10.7.5 with a SSD on a Mac Pro desktop. I have been unable to download a new firefox browser because of the O… (read more)

I mistakenly deleted my firefox browser, I am running Mac OS 10.7.5 with a SSD on a Mac Pro desktop. I have been unable to download a new firefox browser because of the OS and hardware limitations. I sorely miss firefox. Is there any way to get an older version of firefox which will run on my computer? adnicastri@aol.com

Asked by adnicastri 9 months ago

Last reply by cor-el 9 months ago

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Firefox Keeps running at background after closure

After closing firefox, 6 instances of the process keep running consuming 50% of the CPU (snapshot attached). I haven´t any issues to restart firefox, however I have to ki… (read more)

After closing firefox, 6 instances of the process keep running consuming 50% of the CPU (snapshot attached).

I haven´t any issues to restart firefox, however I have to kill the processes manually in order to completely close it.

I am using Windows 7.

Regards

Asked by nicolas.santorsola 7 months ago

Last reply by nicolas.santorsola 7 months ago

Firefox not available for my mac

Hi there, My firefox was lagging so much that I opted to uninstall and then reinstall it. Unfortunately, the version that is available wouldn't work with my old version o… (read more)

Hi there,

My firefox was lagging so much that I opted to uninstall and then reinstall it. Unfortunately, the version that is available wouldn't work with my old version of Mac. It is OS.10.11.6 Is there an older version of firefox that I can use it with (or even restore?)

Many thanks in advance for your assistance.


Jay-EE

Asked by Jay-EE 1 week ago

Last reply by James 1 week ago

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Firefox suddenly won't open on Mac, despite clean reinstall

I am having a similar ongoing issue with Firefox refusing to open, and none of the fixes I've seen in this forum have worked. When clicking the icon it bounces once and t… (read more)

I am having a similar ongoing issue with Firefox refusing to open, and none of the fixes I've seen in this forum have worked. When clicking the icon it bounces once and then disappears from the dock. Honestly, this started happening about August 2018, and in my troubleshooting decided to give the Developer edition a try, and for some reason that one worked so I stuck with it.

Shortly thereafter (a week or two) whenever I closed down the Mac, Firefox Dev wouldn't re-open. Deleting and reinstalling would work, but I'd have to re-set all my settings, re-activate the theme, etc., and all the browsing history would be lost. So, since then I would rarely shut it down.

A few days ago I had to shut the Mac down completely, but this time Firefox Dev wouldn't open after re-installing. Oddly, I tried regular Firefox again as a solution, and it opened this time. I tested it out by shutting the Mac down completely, then restarting, and it retained all of the settings! I was really glad to once again be able to shut down my laptop at the end of the day without the headache of having to reinstall and re-set everything.

Then this morning, boom - back to the same nonsense, except now it won't open at all. Neither the regular FF or the Developer edition will work. I've done clean uninstalls to see if that was the problem, as in: removed them from the Applications folder, removed them from the Downloads folder, removed the /Firefox folder from user/Library/Application Support/, and emptying the Trash.

I saw in one Support post to delete the fbplugin file, 'as that had been causing Firefox to crash'. The closest I found to an 'fbplugin' file was a bundle-config.1 file, which contained 'fbplugin' throughout the file code numerous times. I renamed it temporarily, but didn't delete it. That didn't help the non-opening problem either.

I also tried installing Firefox v 71, same result as the others.

Keep in mind after attempting all of these solutions of deleting, reinstalling, changing file names, etc., I did a complete shutdown and restart. Also, I have not downloaded, updated, or changed anything since last week's phenomenon of regular Firefox beginning to work again. So I'm completely stumped and would appreciate any help. I'm currently running macOS Catalina 10.15.3. TIA.

Asked by greenguy515 1 year ago

Last reply by greenguy515 1 year ago

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I downloaded Firefox to my mac. It works for 7-10 days then stops. I uninstalled it & downloaded it several times. However it continues to stop running?

I have downloaded the "latest version" of Firefox to my Mac which is running macOS Catalina Version 10.15.3. After 7-10 days Firefox will not "open". I then uninstall i… (read more)

I have downloaded the "latest version" of Firefox to my Mac which is running macOS Catalina Version 10.15.3. After 7-10 days Firefox will not "open". I then uninstall it, and reinstall it. Again it works for 7-10 days then will not open at all. I have gone through these install / uninstall processes at least 10 times. Yet after 7-10 days Firefox will not open. What is causing this, and how can I keep Firefox working continuously on my Mac? Thank You. WA

P.S. - I am sending this question from a Windows 10 computer because I cannot open Firefox on my Mac.

Asked by woajet777 1 year ago

Last reply by FredMcD 1 year ago

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Both Firefox and Chromium-based browsers are laggy on Linux but not on Windows on same computer. How would I solve this problem?

Both Firefox and Chromium-based browsers are laggy (but in different ways) on Linux but not on Windows on the same computer. I have done GPU and CPU benchmark tests on my… (read more)

Both Firefox and Chromium-based browsers are laggy (but in different ways) on Linux but not on Windows on the same computer. I have done GPU and CPU benchmark tests on my PC and they seem to perform better on Linux than on Windows.

I have tried different distros and I seem to be having the same issues. Both of these browsers have hardware acceleration enabled. I have tried booting into the LTS kernel as well, still the same issue persists. I have tried different DEs and I have even used Wayland instead of X11 and there doesn't seem to be a difference. I have an Intel Integrated HD graphcs card and my Laptop is a Dell Inspiron 2 in 1.

Asked by justman111111 1 year ago

Last reply by justman111111 1 year ago

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Firefox stuck in restart required loop after update

I was on nightly and today I guess my friendly IT admin pushed a system policy that blocked the firefox binary from updating itself. Since then, I have been stuck in this… (read more)

I was on nightly and today I guess my friendly IT admin pushed a system policy that blocked the firefox binary from updating itself. Since then, I have been stuck in this restart required loop.

No matter what version of firefox I launch, I get prompted to restart because firefox was updated in the background and it's basically stuck like that.

I have disabled the antivirus service completely, deleted my nightly installation, purged my regular installation through apt, installed nightly at a different path, deleted .mozilla etc.

I keep getting these errors when I launch firefox from any installation in a terminal:

###!!! [Child][RunMessage] Error: Channel closing: too late to send/recv, messages will be lost ###!!! [Child][MessageChannel::SendAndWait] Error: Channel error: cannot send/recv ###!!! [Parent][MessageChannel] Error: (msgtype=0x370061,name=PContent::Msg_RefreshScreens) Channel error: cannot send/recv ###!!! [Parent][MessageChannel] Error: (msgtype=0x370043,name=PContent::Msg_SetXPCOMProcessAttributes) Channel error: cannot send/recv [Parent 16887, Main Thread] WARNING: FileDescriptorSet destroyed with unconsumed descriptors: file /builds/worker/workspace/build/src/ipc/chromium/src/chrome/common/file_descriptor_set_posix.cc, line 19 ###!!! [Parent][MessageChannel] Error: (msgtype=0x370034,name=PContent::Msg_UpdateSharedData) Channel error: cannot send/recv [Parent 16887, Main Thread] WARNING: FileDescriptorSet destroyed with unconsumed descriptors: file /builds/worker/workspace/build/src/ipc/chromium/src/chrome/common/file_descriptor_set_posix.cc, line 19 ###!!! [Parent][MessageChannel] Error: (msgtype=0x370034,name=PContent::Msg_UpdateSharedData) Channel error: cannot send/recv [Parent 16887, Main Thread] WARNING: FileDescriptorSet destroyed with unconsumed descriptors: file /builds/worker/workspace/build/src/ipc/chromium/src/chrome/common/file_descriptor_set_posix.cc, line 19 ###!!! [Parent][MessageChannel] Error: (msgtype=0x37001B,name=PContent::Msg_RegisterChrome) Channel error: cannot send/recv ###!!! [Parent][MessageChannel] Error: (msgtype=0x370033,name=PContent::Msg_RegisterStringBundles) Channel error: cannot send/recv [Parent 16887, Main Thread] WARNING: FileDescriptorSet destroyed with unconsumed descriptors: file /builds/worker/workspace/build/src/ipc/chromium/src/chrome/common/file_descriptor_set_posix.cc, line 19 ###!!! [Parent][MessageChannel] Error: (msgtype=0x37003D,name=PContent::Msg_AppInfo) Channel error: cannot send/recv ###!!! [Parent][MessageChannel] Error: (msgtype=0x37003E,name=PContent::Msg_RemoteType) Channel error: cannot send/recv

Asked by leo 1 year ago

Last reply by leo 1 year ago

  • Solved
  • Archived

Blank screen, can not load websites, or view any firefox options (after vc runtime error) how to fix?

How it happened: 1. I installed Anaconda(python3.7) and Visual Studio 2015 (to get the required C++ for TensorFlow) 2. Decided to uninstall Anaconda and Visual Studio 20… (read more)

How it happened: 1. I installed Anaconda(python3.7) and Visual Studio 2015 (to get the required C++ for TensorFlow) 2. Decided to uninstall Anaconda and Visual Studio 2015 and restarted which is when firefox gave the error vcruntime140_1. dll was not found. 3. I downloaded and installed vc_redist.x64 and restarted 4. Firefox does not give an error anymore but no websites appear (just bank screen). I can see the firefox dropdown tab for options, but clicking options does nothing


What I've tried: 1. Uninstalled firefox using an uninstaller that removes residual files 2. Re-installing firefox 3. Running firefox in safemode and clicking 'restore' as well as trying it in safemode


Chrome is working with no issues, but I prefer firefox.

Asked by meiica.resident 1 year ago

Answered by meiica.resident 1 year ago

  • Archived

No matter what I try, I cannot get Firefox to open, except in Windows 10 safe mode - not Firefox safe mode (won't open), Win 10 safe mode

Tried refresh, change profile, reinstall, delete profile, delete all Firefox folders in C drive, open in Firefox safe mode (won't open) - I have tried every trick on the … (read more)

Tried refresh, change profile, reinstall, delete profile, delete all Firefox folders in C drive, open in Firefox safe mode (won't open) - I have tried every trick on the official 'Firefox won't open' advice page - no luck. Yet it will open using Win 10 safe mode... ... please help if you can.

Asked by benzyone 1 year ago

Last reply by FredMcD 1 year ago