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  • Archived

firefox 73 profile location problem

I seem to be encountering various problems since the update to 73, the main one is the profile folder, I dislike the default location so have previously just put my prefe… (read more)

I seem to be encountering various problems since the update to 73, the main one is the profile folder, I dislike the default location so have previously just put my preferred location in appdata\roaming\mozila\profiles.ini but 73 regularly ignores this and puts a basic profile in the default location and alters profile.ini. Using the profile manager does not get any better results. I am also having problems with the home page, I have set a custom page but 73 often resets this to a blank page or sometimes the default home page. I have had to resort to a 'portable' version as 73 constantly resetting things was getting so annoying but the portable does not work well as a default browser.

Asked by mikebravo 1 year ago

download did not work as stated

bold textI DOWNLOADED FIREFOX. I DRAGGED THE FIREFOX BALL OVER TO THE APP. FOLDER. I DID CONTROL CLICK, BUT IT BROUGHT UP A DIFFERENT PAGE THAN THAT SHOWN IN INSTRUCTIO… (read more)

bold textI DOWNLOADED FIREFOX. I DRAGGED THE FIREFOX BALL OVER TO THE APP. FOLDER. I DID CONTROL CLICK, BUT IT BROUGHT UP A DIFFERENT PAGE THAN THAT SHOWN IN INSTRUCTIONS. THERE WAS NO OPTION TO EJECT FIREFOX. WHAT DO I DO NOW?

Asked by gjwark 1 month ago

FIrefox on Chrome OS

Hello! I followed these directions from the Mozilla team (https://support.mozilla.org/en-US/kb/run-firefox-chromeos) for downloading Firefox on a chrome OS using the term… (read more)

Hello! I followed these directions from the Mozilla team (https://support.mozilla.org/en-US/kb/run-firefox-chromeos) for downloading Firefox on a chrome OS using the terminal. I successfully installed it, but I can't figure out how to actually make it my default browser- it doesn't show up as an option in my browser settings. Could anyone help me? Thank you. :)

Asked by myabo1105 1 month ago

  • Archived

Firefox does not open any pages, dialogs, about: pages

Dear All, my Firefox is broken. It starts and shows a blank tab, but I cannot open any site, not even about:config or the options pane. Typing anything in the address ba… (read more)

Dear All, my Firefox is broken. It starts and shows a blank tab, but I cannot open any site, not even about:config or the options pane. Typing anything in the address bar or the search bar and pressing Return does nothing.

The only things I can do is opening new tabs (which will remain blank), and clicking on menu items in the main menu. None of the items that would open any dialog works, though.

So far I have tried:

  • Starting Firefox in safe mode
  • Creating and using a new profile (firefox.exe /p)
  • Uninstall FF and re-installing the latest version
  • Uninstalling FF and installing a previous version (downgrade), using a new profile
  • Deleting all mozilla and firefox entries in the registry in an uninstall / reinstall cycle

Now I am out of ideas. Any help is welcome. Thanks!

Asked by dr.khong 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Foxfire not working after re-install. Unable to access options or bookmarks.

Unable to access "options", bookmark links or add-ons after reinstalling latest version of Foxfire to resolve these issues. Refreshing browser did not clear the issues. … (read more)

Unable to access "options", bookmark links or add-ons after reinstalling latest version of Foxfire to resolve these issues. Refreshing browser did not clear the issues. Tried compatibility troubleshooting without success. before un-installing and re-installing. Help!

OS Version: Microsoft Windows 8.1, 64 bit Processor: Intel(R) Pentium(R) CPU 2020M @ 2.40GHz, Intel64 Family 6 Model 58 Stepping 9 Processor Count: 2 RAM: 3985 Mb Graphics Card: Intel(R) HD Graphics, -2039 Mb Hard Drives: C: Total - 458597 MB, Free - 222677 MB; Motherboard: Gateway, EG50_HC_CR Antivirus: Avast Antivirus, Updated and Enabled

Asked by cvaughn1010 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Can't install FIREFOX application

Firefox stopped working on MacBook pro running OS 10.13.6. I deleted the app and tried to download a new one, the icon is crossed out and a prompt saying the app may be d… (read more)

Firefox stopped working on MacBook pro running OS 10.13.6. I deleted the app and tried to download a new one, the icon is crossed out and a prompt saying the app may be damaged or incomplete. Nothing had been changed on my system when this happened.

Asked by rick914 1 year ago

Last reply by ARMAN KHAN 1 year ago

  • Solved
  • Archived

not able to search on firefox

No website loads, even the "options" is not opening. Tried re-installing, but then also it didn't work. Also when I tried to install I showed a message that vcruntime140_… (read more)

No website loads, even the "options" is not opening. Tried re-installing, but then also it didn't work. Also when I tried to install I showed a message that vcruntime140_1.dll is missing, which I later manually added to system32 as well as sysWOW64. The problem started yesterday. please help

Asked by shreyas singh 1 year ago

Answered by FredMcD 1 year ago

  • Archived

Unable to install FF as a default browser

I can no longer install Firefox als a default browser. I get an automatic detour to the Windows Store where i can 'pick' a standard app, but the FF browser is not listed … (read more)

I can no longer install Firefox als a default browser. I get an automatic detour to the Windows Store where i can 'pick' a standard app, but the FF browser is not listed there.

Asked by Servagio 1 year ago

Last reply by Wesley Branton 1 year ago

  • Archived

Why Are All These Hidden Extensions in my Firefox Add-Ons?

While trying to fix Firefox's massive memory leaks, I went to Help/Troubleshooting/Add-Ons and found these, which are NOT in the usual Manage Add-ons page: Amazon.com ext… (read more)

While trying to fix Firefox's massive memory leaks, I went to Help/Troubleshooting/Add-Ons and found these, which are NOT in the usual Manage Add-ons page:

Amazon.com extension Bing extension

ClearURLs extension <-- Oops! I actually installed this, to try to trim URLs of all the tracking crap when I paste one into a Facebook comment.

DuckDuckGo extension eBay extension Wikipedia (en) extension

All of the other extensions listed are ones I installed and wish to keep. EVERY time I install Firefox, I go to the One-Click Search Engines list and remove all but Google.

I don't know how these wormed their way in, but they don't seem to add any functionality for me.

Asked by rdurost 1 year ago

Last reply by Mr Bates 1 year ago

  • Archived

Firefox does not start anymore. Only error sound is played

Nach Englisch (US) Hello people, unfortunately since today I can't use Firefox anymore. Every time I want to start the program, an error sound comes up and nothing else … (read more)

Nach Englisch (US) Hello people,

unfortunately since today I can't use Firefox anymore. Every time I want to start the program, an error sound comes up and nothing else happens.

There is no error message, no crash log, nothing. Just an error tone and Firefox does not open.

I have already uninstalled Firefox 10 times and also restarted the PC 10 times. Have also deleted the registry and once completely everything from Firefox. Even the profiles, just everything.

I even deleted programs that were on at the same time as Firefox when the error first occurred.

What should I do :(?

Greetings and thanks in advance!

Asked by franz23 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

ip amzone keep track me , ip keep alive

hello, I am with firfox from start, I liked, but after all this year I see many change, I know all company need little data to keep work and sell ;) , I see ip amazone to… (read more)

hello, I am with firfox from start, I liked, but after all this year I see many change, I know all company need little data to keep work and sell ;) , I see ip amazone too many time, but I told myself , there no problem this is small prive for all this years, but know this too much. I have new frech insall of mozilla in linux system, really this too much and suk, one ip from amazone lan keep alive all time from statup of firefox, realy like told you this frech mozilla, I disable all auto , update , addon , send report... all in google... + this " https://support.mozilla.org/en-US/kb/how-stop-firefox-making-automatic-connections" + I am not not new user, with computer and about:config ,

like I told you , last 2 month, i'm used chromium too much, this firefox is very fresh and clean, and I dont use any service amazone... so dont tell me this spam or other thinks, this ip keep alive from starup ????? this too much amazone really

Asked by naimaanasi 11 months ago

Last reply by naimaanasi 11 months ago

  • Archived

Firefox won't open anything

Firefox 87.0 (64-bit) on Ubuntu 20.10 is currently unusable as it won't open anything. Firefox opens with no page loaded. Clicking the single "getting started" bookma… (read more)

Firefox 87.0 (64-bit) on Ubuntu 20.10 is currently unusable as it won't open anything.

  • Firefox opens with no page loaded.
  • Clicking the single "getting started" bookmark does nothing.
  • Entering a search term in the address bar and pressing 'enter' changes the url in the address bar but nothing is loaded and the page remains blank. There is no indication that anything is loading.
  • Entering a url, such as "www.youtube.com", and pressing "enter" does nothing. There is no indication that anything is loading.
  • Opening the menu by clicking on the burger icon, then on "preferences" does nothing except make the menu disappear (same with most of the options in the menu).

In the browser console I see some errors and no request info (see screenshot).

I've tried `sudo apt purge firefox` then installing again, which didn't help. The problem started with ubuntu 20.04 (I only updated to 20.10 to see if it might resolve this problem).

I've tried the "refresh firefox" option, starting in safe mode, and clearing the startup cache, which didn't help.

Any suggestions would be much appreciated.

Asked by briancallander 9 months ago

Last reply by jonzn4SUSE 9 months ago

  • Archived

Firefox is broken

After having installed the latest Firefox update Firefox starts but it does not react to any link inserted for display. If have tried all three help solutions provided bu… (read more)

After having installed the latest Firefox update Firefox starts but it does not react to any link inserted for display.

If have tried all three help solutions provided but it does not react, also a new installation changed nothing

The error message is: Starter process deactivated after error.

Could someone please help to make run it again

P.S. It was not possible to get the Troubleshooting information as I could not write this request on Firefox but had to use another browser

Asked by bluetenlicht 8 months ago

Last reply by FredMcD 8 months ago

  • Archived

bad update

hello since update of newtest version of firefox 89.0 (64-Bit) the browser is freeze and i receive message "do you will wait or close the browser". When i press wait so t… (read more)

hello since update of newtest version of firefox 89.0 (64-Bit) the browser is freeze and i receive message "do you will wait or close the browser". When i press wait so the windows is reload and ask if i will do wait or close firefox. I have only possibility to close firefox. The problem is all time. When i have chance i can use firefox 2-3 hours without problems. Many time i open Firefox after 5 minutes its freeze.

Whats happen? before i have do make update not problems....

My System: Ubuntu 18.04.5 LTS with 89.0 (64-Bit) Firefox.

Asked by nicolas9 7 months ago

Last reply by cor-el 7 months ago

  • Archived

Reload firefox after every reboot on mac

I need to reload Firefox from a disk image after every reboot on my mac. This doesn't take much time but its an exercise after every boot up...Need to run the image, punc… (read more)

I need to reload Firefox from a disk image after every reboot on my mac. This doesn't take much time but its an exercise after every boot up...Need to run the image, punch in credentials and then wait for the sync-up to see all the browsing history and bookmarks...Is there a fix to resolve this challenge?

Asked by prashant.chandak 6 months ago

Last reply by FredMcD 6 months ago

  • Solved

Importing bookmarks from chromium browers to firfox

I was switching my browser from Brave, a chrome based browser, back to Firefox because Brave doesn't can't run some of the stuff my uni learning management system (LMS). … (read more)

I was switching my browser from Brave, a chrome based browser, back to Firefox because Brave doesn't can't run some of the stuff my uni learning management system (LMS). I tried importing my browser bookmarks and passwords to Firefox but the importing feature on Firefox doesn't show Brave as one of the browsers it can take the data from. I want to know if there's anyway I can fix this or if there's no hope for importing data from chromium browsers to Firefox.

Asked by LegendsDem 5 months ago

Answered by FredMcD 5 months ago

Big Sur Update & Firefox are not friendly.

I just recently updated my Macbook Air to Big Sur and downloaded Firefox to use as my default browser. Installation went smoothly and I am able to use the program as int… (read more)

I just recently updated my Macbook Air to Big Sur and downloaded Firefox to use as my default browser. Installation went smoothly and I am able to use the program as intended. When I click on an external link, an window pops up and tells I do not have permission to open the app and to contact my computer or network administrator for support.

I am not computer savvy when it comes to programming and would love any help anyone has to offer.

Most appreciative.

Asked by ccrum 5 months ago

Last reply by Bithiah 5 months ago

  • Solved

XULRunner Error on Reinstall

Windows 10 - Lenovo Thinkpad X1 Carbon This fall after an update attempt, Firefox started trying to update every time it was started. Deleted Update files in Program Data… (read more)

Windows 10 - Lenovo Thinkpad X1 Carbon This fall after an update attempt, Firefox started trying to update every time it was started. Deleted Update files in Program Data. FF would restart normally one time. Update data files were always replaced and the update on every startup continued - over and over and over. Tried refreshing FF- same thing. Uninstalled FF this AM and tried to reinstall when I get the following error:

XULRunner Error: Platform version "94.0.2" is not compatible with minVersion >= 94.0.1 maxVersion <= 94.0.1

No FF - HELP!

Asked by Stu48 1 month ago

Answered by cor-el 1 month ago