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  • Archived

i am using firefox for Matrix. RE Colorado. I can't keep the map from moving to do a map search. how do I fix this.

Matrix.recolorado is the MLS search engine in Denver for the real estate industry. searching by a "map search" means that you open the denver map and click on a polygon o… (read more)

Matrix.recolorado is the MLS search engine in Denver for the real estate industry. searching by a "map search" means that you open the denver map and click on a polygon or square to determine the outline of the area that you want to include in your search. then you apply that shape to the map to determine your "search area". Mozilla doesn't allow me to do that. the map is constantly moving in and out and wont stay still long enough to set a boundary. the map has to stay still and not move. very frustrating. I can't do a search when I use mozilla as my connection. I am using an iMac computer. can you help.

Asked by rfeldman 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Why am I losing sentences to blank spots now when reading the news on lline? Most annoying.

Since updating Firefox every time I try to read the comment section of what others have written I am not losing the written part to blank spots AND lines that do stay are… (read more)

Since updating Firefox every time I try to read the comment section of what others have written I am not losing the written part to blank spots AND lines that do stay are all broken up so nothing is readable any more. Truth is folks, this browser is not getting better to use, it is getting worse and it is getting to the point that I want to change to a different one. What used to work seems to no longer be the goal. Making a mess of what used to work seems to be the goal today.

Asked by Yrenka 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Embed youtube video

Hi, I have requirement to embed youtube video on the webpage. When I embed the video with with <iframe width="420" height="315" src="http://www.youtube.com/embed/XGS… (read more)

Hi, I have requirement to embed youtube video on the webpage. When I embed the video with with <iframe width="420" height="315" src="http://www.youtube.com/embed/XGSy3_Czz8k"> </iframe> It works absolutely fine. But, when I try the same with <object width="420" height="315" data="http://www.youtube.com/v/XGSy3_Czz8k"></object> This does not work and it shows message as "A plugin is needed to display". How should we fix this?

Testing on Firefox 37.0.1 on windows 7.

Thanks, Amit

Asked by itsamb 5 years ago

Last reply by guigs 5 years ago

  • Archived

When on www.online labels.com their Maestro program no longer allows my computer to access my font list only theirs. However this can be done in IE. Why?

When on www.online labels.com their Maestro program no longer allows my computer to access my font list only theirs. However this can be done in IE. Why? … (read more)

When on www.online labels.com their Maestro program no longer allows my computer to access my font list only theirs. However this can be done in IE. Why?

Asked by stevebmoney 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Seite einrichten nicht möglich - Fenster zu groß! Keine Inhalte der Webseite in der Druckvorschau nur Kopfzeilen-Text! Meist über 20-30 leere Seiten für Druck!

Dear mozilla Firefox Support-Team: The uploaded image has been the Screenshot of the ‘Print-Preview’ + the Window of ‘page settings’ starting this report to be sent to ge… (read more)

Dear mozilla Firefox Support-Team: The uploaded image has been the Screenshot of the ‘Print-Preview’ + the Window of ‘page settings’ starting this report to be sent to get your support !

And this had been the status until the minute before: For several weeks I had not been able to print out neither any page directly from a Website out of Firefox nor one which has been created as pdf-file out of a form or procedure on a Website. So I could neither record ordering-protocols nor simply print documents or at least a location plan out of a route planner. Up to now, I took this as printer problem as I added another net-printer to my Notebook. However, i finally had to solve it! On the other hand I could print out of other Internet-Browsers but don't want to use them for several applications and reasons.

However, developing this description of my printing problem, taking the uploaded screenshot, somehow, don’t ask me exactly how it did it, suddenly I could see the upper edge of the page-settings-window. Fore sure I tried to do this for weeks and for sure a hundred times without any move of the upper edge down.

What I found then and there in the ‘margin’ box I could not believe 2500.00 ! It’s just the answer of my question - giving it myself! And this explains too, that for a simple Website or documents page hat been created at least a dozen of pages or much more without any text, letter or picture on it.

A FIREFOX PROBLEM: But at the same time it shows a big problem of this ‘print-settings-Window': by any reasons every user might be able to create wrong settings (large numbers – made by accident or anyhow) might shift the upper edge of the page-settings-window out of sight and unreachable first to find the mistake and second to correct the entry.

However, I still don’t have the real explanation how I suddenly could see the upper edge of the page-settings-window with this incredible number 2500.00. But during the trial to find the OK button, which now had been vanished with the lower edge of the page-settings-window, I found that I could go through all boxes of the form using the Tab-key – finally so I could confirm and enter OK for the correct margin.

In the same manner I might have reached before the upper edge of the page-settings-window.

Hopefully this will help you to correct this problem with your next Update-Version, which might have driven mad already a lot of Firefox users.

But with that connected there is a SECOND and still harder PROBLEM: On several Websites, also on your support Website of Firefox, this will lead to crash the Firefox program. Especially, and this is very important to remark, if the printing process had been started with those wrong set pages the printing process goes on and on, does not finish and can't be stopped without ending Firefox, which mostly leads to crashes by this action. Further on, starting Firefox again after this crash and restoring the crashed Tabs again the printing process starts again in the same manner generating the next crash.

That should be enough for this. With best regards Thomas Spaney

PS: It would have been easier and therefore faster for me to write this letter in German! Would this have been possible? If yes this should be mentioned also if there's not a German support line available!

For a former problem i could use a chat-line. I couldn't find it anymore. Or doesn't this exist anymore?

However, I would appreciate any comment on this finally very long report. Thank you !

Asked by Thomas_S 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Which add-ons to preview docx, pdf, ppt, etc. in Outlook.com for mac osx 10.9.5 since ActiveX/Active View isn't available in Firefox?

When I read Outlook.com email in Firefox, I can't preview any documents or pictures or photos or anything without downloading since ActiveX isn't supported in Firefox. I… (read more)

When I read Outlook.com email in Firefox, I can't preview any documents or pictures or photos or anything without downloading since ActiveX isn't supported in Firefox. I can't seem to find any add-ons that support previewing in Outlook.com; what I find takes you out of Outlook, which I can already do. Thanks.

Asked by kajh 5 years ago

Last reply by guigs 5 years ago

  • Archived

can't join a game room in pogo.

Hi, I installed Windows 7 pro 64 bit 3 weeks ago and since then I cannot join game rooms on pogo using Firefox. Works fine on IE. Worked fine on Firefox before I changed … (read more)

Hi, I installed Windows 7 pro 64 bit 3 weeks ago and since then I cannot join game rooms on pogo using Firefox. Works fine on IE. Worked fine on Firefox before I changed Windows from W7pro 32 bit to 64 bit. I can log in, select a game, but when I click on a game room nothing happens. Firefox is updated, and I have the recommended Java installed (Version 8 Update 45). As stated before I can play on IE, but not FF. Any ideas ?

Asked by jonel 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Firefox is displaying as a blank white screen, with a black header. MacBook Pro w/ OS X Yosemite 10.10.4

I recently updated Yosemite to 10.10.4. On the reboot Firefox displays as a solid white box with a black header. The tabs I already had open are still there (they show up… (read more)

I recently updated Yosemite to 10.10.4. On the reboot Firefox displays as a solid white box with a black header. The tabs I already had open are still there (they show up when I estimate the tab, and try to move them), but continue as White only. Even opening Help displays the same.

Asked by Seth.Loika 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Screens not populating fully -- boxes to enter info not visible

Not everything is populated on my screens in Firefox. When trying to change a feature, there will be a blank, empty space instead of a box to check. This happens through… (read more)

Not everything is populated on my screens in Firefox. When trying to change a feature, there will be a blank, empty space instead of a box to check. This happens throughout my Firefox. How do I fix this so everything is VISIBLE? Thanks

Asked by SmilingLynn 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

как уменьшить масштаб новой вкладки и закрепить тот масштаб?

при открытии нвой вкладки помещается малое количество часто посещаемых сайтов, при уменьшении масштаба видны другие сайты но при открытии новой вкладки все равно 4 ссылки… (read more)

при открытии нвой вкладки помещается малое количество часто посещаемых сайтов, при уменьшении масштаба видны другие сайты но при открытии новой вкладки все равно 4 ссылки, как закрепить тот масштаб который хочется?

Asked by baculbeb 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Why is my Firefox lately unable to establish a connection to my homepage?

I have used Firefox as my browser for years. For the past month or so I get a message saying: "Unable to connect Firefox can't establish a connection to the server at my… (read more)

I have used Firefox as my browser for years. For the past month or so I get a message saying: "Unable to connect Firefox can't establish a connection to the server at my.xfinity.com. The site could be temporarily unavailable or too busy. Try again in a few moments.

    (NOTE: THE SITE IS AVAILABLE; I AM ABLE TO CONNECT WITH IE. )

If you are unable to load any pages, check your computer's network connection.

    (NOTE: MY COMPUTER IS CONNECTED TO THE INTERNET.)

If your computer or network is protected by a firewall or proxy,, make sure that FIrefox is permitted to access the Web."

    (NOTE: FIREFOX IS PERMITTED TO ACCESS THE WEB THROUGH MY FIREWALL.)

What can I do to get Firefox to connect as in the past? If I uninstall and reinstall, will I lose all my bookmarks? Thanks for any help, Cathie

Asked by cathie0102 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

some web sites only open at about 80% others 100%

this just happened today when I opened firefox it came up with an OOPS (I think it was) and when I said to open it did but some pages aren't full. any ideas? I uninstal… (read more)

this just happened today when I opened firefox it came up with an OOPS (I think it was) and when I said to open it did but some pages aren't full. any ideas? I uninstalled firefox and reinstalled it but that didn't seem to help.

Asked by alb2ral 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

WHY are Yahoo Mail Search results blank... ???

HELP! i Have been using Firefox running on XP for years now to access Yahoo Mail. A few days ago Yahoo email searches started resulting in blank(no results) displayed. … (read more)

HELP! i Have been using Firefox running on XP for years now to access Yahoo Mail. A few days ago Yahoo email searches started resulting in blank(no results) displayed. This problem is the same on several computers with Firefox 39.0.3,.. one running Win 7,.. so it is not a computer specific problem. Yahoo Mail support ran a full check of my account and found no problems. Yahoo mail search works fine when using IE-11,.. on the same computers,.. so this is apparently a Firefox specific problem. Anyone have any ideas what is going on????

Asked by brevans 4 years ago

Last reply by FredMcD 4 years ago