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My bookmark icon disappeared and the header format has changed. I can't find any bookmarks. OMG!

Tell me where are my bookmarks and how to get them back. The directions listed are not working. The problem started with horrendous slowness, which I tried to address w… (read more)

Tell me where are my bookmarks and how to get them back. The directions listed are not working. The problem started with horrendous slowness, which I tried to address with Troubleshooter. And then layout changed, bookmarks disappeared and on-line fixes are not working. Getting my bookmarks back is rather freaking important. Any productive solutions?

Asked by nemtnhome 18 hours ago

Last reply by cor-el 14 hours ago

Chase.com no longer works in Firefox

Prior to updating to Firefox 111.0.1, I had NO issues going to chase.com. Now, it no longer works in Firefox. It does work in Chrome browser. When I go to chase.com, I ge… (read more)

Prior to updating to Firefox 111.0.1, I had NO issues going to chase.com. Now, it no longer works in Firefox. It does work in Chrome browser. When I go to chase.com, I get the below error message. I'm using a FF private window with no extensions. Yes, I cleared cache and cookies.

We don't support this browser version anymore. Using an updated version will help protect your accounts and provide a better experience.

Asked by illroute66 15 hours ago

Last reply by cor-el 14 hours ago

Wells Fargo website colors

Hello, A few Firefox for Mac updates ago, the Wells Fargo website colors changed with Firefox for Mac, and the other browsers still display Wells Fargo the right way. O… (read more)

Hello,

A few Firefox for Mac updates ago, the Wells Fargo website colors changed with Firefox for Mac, and the other browsers still display Wells Fargo the right way. On the current versioin of Firefox for Windows, the Wells Fargo website still looks the way it should.

Attached are 2 screen shots of Wells Fargo's website. One screen shot, using Chrome for Mac shows the Wells Fargo colors correctly. The other screen shot using the updated Firefox for Mac shows the colors wrong, pretty much without colors, etc...

How can this be fixed so that we can use Firefox for all browsing?

Thanks,

 - Alan

Asked by Alan 14 hours ago

Last reply by cor-el 14 hours ago

Your latest update has rendered many sites unreachable

Congratulations your browser is useless thanks to your latest update. I am unable to open numerous sites that EDGE, Chrome and Opera open without issue. Firefox is my def… (read more)

Congratulations your browser is useless thanks to your latest update. I am unable to open numerous sites that EDGE, Chrome and Opera open without issue. Firefox is my default browser. I'm about to switch to something else permanently because you've made it a total pain in the ass to use.


FIX IT!!!!!

Asked by machinemessiah77 14 hours ago

Last reply by Terry 8 hours ago

Can't find Microsoft account password in Firefox

Hi, I use a PIN for my Microsoft laptop and I have forgotten my Microsoft account password. I don't want to change the password as my PC back-ups using Paragon software… (read more)

Hi,

I use a PIN for my Microsoft laptop and I have forgotten my Microsoft account password. I don't want to change the password as my PC back-ups using Paragon software "might" be tied to my current pin and password.

If I log into my Microsoft account with Firefox, I am prompted for an email address. After entering my address the password is automatically entered by Firefox. Great.

But the login details are not stored under Firefox - Paswords. There is no Microsoft entry in Passwords.

Where might the password it be stored?

Thanks Hans

Asked by hans31255 14 hours ago

Last reply by TechHorse 6 hours ago

32-bit vs 64-bit on Windows 11 22H2?

Hi there. This is my first post so bare with me.  :-) We are deploying the 32-bit version of the Firefox Browser to 4 700 clients and the 64-bit version to only 8… (read more)

Hi there.

This is my first post so bare with me.  :-)

We are deploying the 32-bit version of the Firefox Browser to 4 700 clients and the 64-bit version to only 8 clients; all clients on a 64-bit Windows 10 environment. We will migrate to Windows 11 22H2 this year. The manager for the 8 clients says he wants the 64-bits version just because it's...64-bits. No other reason.

I've read that the 64-bit version can not handle Java, Media Players like VLC and mayby some other plugins. Is that still so?

What is the main reason TODAY for using 64-bit Firefox Browser instead of 32-bit, except for the use of 4 GB+ RAM?

Regards. Anders, Göteborgs Stad, Sweden

Asked by software.maintenance 4 hours ago

Last reply by Dropa 2 hours ago

Firefox sync not working/backup of all my bookmarks, saved passwords and other stuff just gone?

Reinstalled windows on my computer and installed firefox just now. Done this procedure multiple times, not new to me. What is however new, is that firefox seemingly wiped… (read more)

Reinstalled windows on my computer and installed firefox just now. Done this procedure multiple times, not new to me. What is however new, is that firefox seemingly wiped my complete backup from my account in Firefox sync, theres nothing left and obviously I did not create a manual backup of all my Firefox data because I already did this procedure 5-10 times in the past.

I am absolutely furious right now, its not just the saved pages, many of which are needed for work, but also the countless number of saved login details.

I need help desperately right now before I completely uninstall everything Firefox related and never touch it again.

Asked by lucas.disselkamp 4 hours ago

Last reply by Dropa 2 hours ago

pr end of file error, page will not load

'bold textpr end of file error, pages will not load have to constantly press retry. mostly in email and home page. I have reloaded deleted and reloaded still the same t… (read more)

'bold textpr end of file error, pages will not load have to constantly press retry. mostly in email and home page. I have reloaded deleted and reloaded still the same things '

Asked by bpendle55 3 hours ago

Last reply by Dropa 2 hours ago

How do delete search bar (which I did not install) on the bottom of the page?

Dear Mozilla team, how can I delete the search bar on the bottom of the page? I want to put information on top of the site, but my query lands in the bottom and I have to… (read more)

Dear Mozilla team, how can I delete the search bar on the bottom of the page? I want to put information on top of the site, but my query lands in the bottom and I have to put all back again in order to do the search. The search bar appears on the bottom left side of any website. It is very annoying and I don't need it. Even if I want to search for something, it does not give any further information. thanks for your help!

Asked by cuerpok 3 hours ago

Last reply by jscher2000 - Support Volunteer 8 minutes ago

  • Archived

Help with Error Message

I cannot login to Yahoo mail on Firefox. I get this message: An error occurred while processing your request. Reference #97.b77a4217.1617032828.126c… (read more)

I cannot login to Yahoo mail on Firefox. I get this message:

         An error occurred while processing your request.
         Reference #97.b77a4217.1617032828.126c598b 

This might be a problem with Yahoo, but I am able to login on other browsers.

Any ideas?

Asked by Richard Ivanhoe 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

How to completely disable search in address bar and only have it in search bar.

I am studying web development and need to be able to enter localhost and a port number into the address bar and have the browser use it. Instead I get search results. T… (read more)

I am studying web development and need to be able to enter localhost and a port number into the address bar and have the browser use it. Instead I get search results. This is SOOOOO annoying. I tried putting the search bar separate in the options, but that just gets you 2 search bars, which makes zero sense. Is there a way to change this behavior? I am completely frustrated. I don't want to have to go back to Chrome, the horrible resource hog, to complete my classes because I can't even run an emulator if I'm using it.

Firefox, Windows 10 64-bit.

Asked by ljhcnmt 1 year ago

Last reply by milosagastume11 1 year ago

  • Archived

Unable to save .jpg from link/button

This particular site (donjon.bin.sh) and others like it have a feature that generates a slightly different image than the one generated by its randomizer, in this case a … (read more)

This particular site (donjon.bin.sh) and others like it have a feature that generates a slightly different image than the one generated by its randomizer, in this case a D&D map for the players that doesn't have the same info as the one for the DM. There is no online version of the player map that can be viewed, it can only be downloaded via the "Player's Map" button (pictured). When I click the button, the pictured dialog box opens up, but no matter what settings I input in the dialog, the "OK" button remains unclickable. There does not seem to be another way for me to download this image within Firefox, since there is not a rendered image on the page for me to right click -> save.

Asked by gabe.young.n 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Cannot Read Bookmarks Bar Labels

I have never seen this before, but the "a's" are missing from the labels on my bookmarks bar. They are either missing or whited out. There is also a white line before t… (read more)

I have never seen this before, but the "a's" are missing from the labels on my bookmarks bar. They are either missing or whited out. There is also a white line before the "e's". I have attached an image.

Thank You,

Janet

Asked by JanetEC 1 year ago

Last reply by cor-el 1 year ago