Firefox Support Forum

One of the best things about Firefox is that i could use other fonts on the website and now I can't. Just stuck with this crappy one.. or tell me how to change it as I have tried..

Hi

What is this "app.update.background.rolled out" setting?

 /**
  * Background Update is controlled by the per-installation pref
  * "app.update.background.enabled". When Background Update was still in the
  * experimental phase, the default value of this pref may have been changed.
  * Now that the feature has been rolled out, we need to make sure that the
  * desired default value is restored.
  */
 async ensureExperimentToRolloutTransitionPerformed() {
   if (!lazy.UpdateUtils.PER_INSTALLATION_PREFS_SUPPORTED) {
     return;
   }
   const transitionPerformedPref = "app.update.background.rolledout";
   if (Services.prefs.getBoolPref(transitionPerformedPref, false)) {
     // writeUpdateConfigSetting serializes access to the config file. Because
     // of this, we can safely return here without worrying about another call
     // to this function that might still be in progress.
     return;
   }
   Services.prefs.setBoolPref(transitionPerformedPref, true);

Every birthday I reset my pc too have a nice fresh start. well today I reset my pc and I went to login in and the password is wrong I don't know why it is but it is. I did sign in through google and that worked but it wont let me get back all my stuff without the password (even though im signed in through google?) please help

when the change occurs on Nov1 from firefox to Mozilla do I need to sign in using my current password or will mozilla already know that and I can just access my email and other things by hitting the mozilla icon I do not know if I remember my firefox email password

I've been noticing a consistent issue specifically with Firefox causing my mac to black screen/shutdown involuntarily.

It happens specifically when I use the zoom-in function on firefox web pages (the pinch zoom).

Other times when it doesn't black screen, firefox would sometimes have this pixelated appearance (basically random squares interspersed around a web page at times) after I try zooming in.

Anything I could do to help prevent this problem?

When I export the data I get three date/time fields with numbers in exponential notation that will not covert to a date in MS Excel, e.g., "1.50931E+12" What am I doing wrong?

Really want to get rid of Edge and start using Firefox. However the last two times I downloaded and installed it looked like I had a huge number of trackers. I run Glarys Utilities regularly and this is where I found trackers. I do I install Firefox and protect myself from trackers.

Attached is a picture I took of what I'm experiencing. At first I thought it was an issue with my monitor or perhaps my computer hardware, but it seems to only affect Firefox. Besides the obvious black squares you can see, I invite you to look at the top of the page displayed. Where it talks about Megan thee stallion, the "a" and "n" of "Megan" are kind of cut off by something.

I also experienced twice, maybe three times the whole page going blank for a second or so before returning to normal (not my whole screen, just the firefox browser). I just checked and Firefox is up to date.

I don't know if this is relevant, but I also checked Windows Defender and saw it had detected a threat, named Win32/OfferCore. I have since deleted it and have started a complete analysis of my computer which is still underway.

My OS is Windows 10. I hope this can be resolved, as currently it is stopping me from being able to read an article on Wikipedia, with many of the letters being kind of cut in the same fashion as with "Megan".

Thanks for any help, it'll be appreciated

I can log into the RYA site, I then want to access a specific part of their site (Cerificate Administration), I click on CAdmin but nothing happens. I have contacted the RYA who have acknowledge a problem exists and sent me a message, which is below, unfortunetly I do not undestand what they want me to do on Firefox - do you understand? Can you help please?.

Many thanks John Knopp

From the RYA 'Thank you for your email, and apologies for the continued issues with your access to Certificate Administration. Please can I ask that you enable all Cookies for the RYA website on your web browser. Currently, some browsers cookie policies prevent the correct operation of our website. Instructions on how to allow cookies for various browsers can be found below. Microsoft Edge https://support.microsoft.com/en-us/microsoft-edge/view-cookies-in-microsoft-edge-a7d95376-f2cd-8e4a-25dc-1de753474879 Mozilla Firefox https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop Google Chrome https://support.google.com/chrome/answer/95647?hl=en&co=GENIE.Platform%3DDesktop macOS Safari https://support.apple.com/en-gb/guide/safari/ibrw850f6c51/mac Opera https://blogs.opera.com/news/2015/08/how-to-manage-cookies-in-opera/ We are actively looking into the issue and hope to have a resolution shortly. If this does not correct the issue you are having, please let us know.

Kind regards

Richard Behrens Technical Support Administrator Royal Yachting Association'

Hi,

it seems to me that there are quite a few questions in the forum about the backgound update process. It has bugged me for a long time that my Firefox would every now and then just refuse to open a new page and force me to restart.

Only now did I learn that this changes when de-selecting the (recommended) "automatically install updates" option. The wording used does not make clear that automatically installing updates sometimes renders Firefox inoperable until a restart. I would love to see at least a "learn more" link there? I chose "automatically" but then was cursing every time Firefox refused to open a new page in the middle of my work. Then I failed to connect this to the choice I had made weeks or months back.

install and migration/Update Firefox to the latest release https://support.mozilla.org/en-US/kb/update-firefox-latest-release suggests that on Windows there is a way to have automatic updates without forcing a restart in the middle of the workflow? I assume this is through some little helper process, which perhaps is not popular on MacOS.

But: would it not be possible to at least point to these options from the message that says that Firefox needs to restart so people know they have a choice? Even better would be to have a "not now" button but I realize there might be technical reasons why we cannot have that.

Hi Support Team,

I had a Firefox old & important data (Bookmarks, password..) in non-functioning old PC, but Hard disk has with old folders. Could you please help me to retrieve old data into new PC Firefox browser from hard disk or another method.

Thanks Oshada

I use Spanish/English dictionaries. I also use Web sites in English and in Spanish. I want spellcheck to detect the language and enable the proper spell check. I always had that ability in Safari, for example.

Necesito ayuda! You see; it doesn't work.

Thank you for any help!

Sometimes, firefox will download the same file twice (or more) when I still have it.

I do NOT want to turn off automatic downloading.

I am asking, how to make firefox check if the file already exists before downloading.

I understand that sometimes you willl download multiple files from a website, but, even though they are all called "image.jpg" they are all in fact different pictures.

So, I think the solution to this is, when downloading a file, firefox should check if the file already exists.

If it does exist, start the download for file(1) as usual, but ask the user

"A file with this name already exists, are you sure you want to download it again ?"

And the choices should be

Yes (download continues) yes, and do not ask again for this filename (download continues) No (download is interrupted and partial file is deleted)

When I opened Firefox, the message below popped up for a few seconds, then disappeared: CAD 3.8.2 - Some site data, including 1 Cookie(s), removed from 1 domains(s), including addons.mozilla.org...

Can anyone explain this, and should I be worried (CAD is a Python term used in uploading code). Thank you.

helenws

Hello,

I can't access my account anymore, this one was created by linking the mail address used for the account which apparently i never did. I tried every password i commonly used and none of them worked, so I think that this one was auto-generated and then saved, in my firefox account... What is really killing me is the 7 years of bookmarks and password that are locked behind this password, i can access the account by password recovery but that would defeat the purpose since I just learned that its linked to my data. I just changed my OS back to windows so file recuperation is gonna be a pain/impossible. The way i understand things i have to make my peace with all the websites I accumulated for years (and also the PWs) or wait and don't touch my PC because the firefox folder that was deleted was on the same HDD that i used for the new OS. Of course all of this wouldn't be a problem if I didn't have had a problem to my phone and send it back to the constructor for the warranty, which means if I'm not mistaken that my account just lost it's last link to me, except the auto-destruction button. Is starting to learn cryptography my best bet to reach my account ? Or is there something I didn't cover and there still a way ? Please tell me it's still possible.

I am hopeful you will be able to help me. All open tabs NOW disappear after power failure or Comcast temporarily loses service or I restart my computer. This never happened to me before ~ if my computer was affected by outage or I manually restarted it a message came up to click on asking if I wanted my tabs restored. 1 click and they were restored ~ that option is not available to me now. It's frustrating and time consuming for me to "look" for, and "try" to find those tabs I had open. If someone does respond to my question I won't know its been done unless I receive an email because I'm not certain I can find my way back to this support page, primarily because I cannot remember HOW I even found this page in the first place! I bookmarked this page so perhaps I will be able to return to it. Thanks for the "How to restore tabs" help I HOPE you can give me. Marilyn West