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Ad Blocking Message

Hi! I am getting messages that I am blocking ads for many of my internet requests. I had never received these before but all of a sudden I started to get them. I have t… (read more)

Hi!

I am getting messages that I am blocking ads for many of my internet requests. I had never received these before but all of a sudden I started to get them. I have tried a number of things but nothing works.

I am running Windows 11 and do not have any Ad blockers.

Asked by George Martin 4 months ago

Last reply by arleta05 4 months ago

XPCOM error on full install

I started getting "can't load XPCOM" errors when starting Firefox. I did a full uninstall, then attempted to install the new version, I still get the same error during t… (read more)

I started getting "can't load XPCOM" errors when starting Firefox. I did a full uninstall, then attempted to install the new version, I still get the same error during the install.

Asked by Armstrong.jeffrey 5 months ago

Last reply by cor-el 5 months ago

browser managed

I have avg vpn. My firefox settings have a notice that "your browser is being managed by you organization. Can you please confirm this is avg vpn and not an unauthorized … (read more)

I have avg vpn. My firefox settings have a notice that "your browser is being managed by you organization. Can you please confirm this is avg vpn and not an unauthorized third party?

Asked by Excellere IP 5 months ago

Last reply by TyDraniu 5 months ago

Cannot install Adobe Acrobat extension for Firefox Windows

I'm trying to add the Adobe Acrobat extension for some forms since I prefer it over the app, but it does not seem to be available in Firefox's extension add-ons. The inst… (read more)

I'm trying to add the Adobe Acrobat extension for some forms since I prefer it over the app, but it does not seem to be available in Firefox's extension add-ons. The instructions I found from Adobe themselves don't seem to account for the most recent version (unclear which version I have, I got it off the microsoft store) and there's a FAQ board saying the extension is only available for versions 73 and older. Is it simply not available for me or am I not looking hard enough? Thanks!

Asked by Nicole Fitch 5 months ago

Last reply by jonzn4SUSE 5 months ago

why is firefox not showing up in my authenticator app

Why is firefox not showing up in my authenticator app??? I saw a previous post that has since been closed suggesting the solution be disabling 2FA authentication - with … (read more)

Why is firefox not showing up in my authenticator app???

I saw a previous post that has since been closed suggesting the solution be disabling 2FA authentication - with all due respect to whoever suggested that, I don't think that should be the best solution. I'd like to keep 2FA enabled. I'd just like to know why Firefox doesn't appear in my Google or Microsoft Authenticator apps. I end up having to use recovery codes which makes the process a pain.

Asked by Craig A. Smith 5 months ago

Last reply by cor-el 5 months ago

Background processes

Hello Firefox community and thank you for your time and effort. Let me begin by saying I used to have this same issue with MS operating systems until I said goodbye to M… (read more)

Hello Firefox community and thank you for your time and effort. Let me begin by saying I used to have this same issue with MS operating systems until I said goodbye to MS and went to Linux on one laptop and got a Mac for streaming and graphics. Here is the issue: MS had so many background processes running constantly, regardless of what I was using the machine for, that I regularly experienced crashes, warnings and slowed responses on my Windows machines. No matter how vigilant I was about settings and stopping processes and keeping system clean, I would regularly have to replace the fan on my machines as the constant overheating would eventually kill the fans. That has not been a problem since I made that switch away from MS. Until now. I keep clean machines and keep them updated religiously. But with the latest few Firefox updates the problem is now back on both my Linux built Lenovo and my MacBook Pro, especially the Mac. That regularly shuts down after an hour of streaming use. When I hear the fan constantly struggling and feel the machines heating up I check the background processes and find that Firefox has at least four running processes eating up resources. Force stop does not fix the resource hogging; by the time it is apparent and I respond the machine is already overheated and shuts itself down. Last night I started searching and found a (very) recent thread about this same issue. Most of the participants were attributing it to recent updates. If this is the case is there any effort to fix this? I would hate to have this issue completely destroy my older (but still heavily relied upon) MacBook with this constant mechanical challenge since I cannot afford to replace it. Please can you fix this problem. It is an old and exhausting struggle I thought I would not have to deal with again. If my assumption of the source of the problem is inaccurate do you have any suggestions? Thanks again, Jerri

Asked by jerri.lynn007 6 months ago

Last reply by TyDraniu 5 months ago

Cookies and Cache Data

For about 24hr now, every time I clear cookies and cache data, 20kB remain. I clear this data often, and the cookie and cache data always registers "0kB" after I click on… (read more)

For about 24hr now, every time I clear cookies and cache data, 20kB remain. I clear this data often, and the cookie and cache data always registers "0kB" after I click on "Clear Data", until yesterday. My OS is Ubuntu 22.04. Where can I find that file so I can delete it?

Asked by barba3gr1 5 months ago

Last reply by cor-el 5 months ago

Cannot spellcheck an email before sending

Using Firefox for webmail, There used to be an option to spellcheck a "Composed" message before sending it. Probably after a recent "upgrade", that option seems to have … (read more)

Using Firefox for webmail, There used to be an option to spellcheck a "Composed" message before sending it. Probably after a recent "upgrade", that option seems to have disappeared. True? Can I get the facility back in some way?

Asked by ASBeesley 5 months ago

Last reply by cor-el 5 months ago

Connected Services

In my settings under Connected Services there is a list of devices that have signed into my firefox account. I do not recognize one of them. The Connected Service listed… (read more)

In my settings under Connected Services there is a list of devices that have signed into my firefox account. I do not recognize one of them. The Connected Service listed name is Firefox Mobile 126, Android 14. How can I find out where this is coming from?

Thank you

Asked by Michael Rosen 5 months ago

Last reply by cor-el 5 months ago

Primary Email Account Inaccessible

A while ago I stupidly deleted my main email for my Firefox account (I didn't realize at the time that they were connected). It was a protonmail account so there are 0 me… (read more)

A while ago I stupidly deleted my main email for my Firefox account (I didn't realize at the time that they were connected). It was a protonmail account so there are 0 methods of account recovery. I want to switch the primary email to a non-deleted email, however I obviously cant because I cant get the verification code that is sent to the primary in order to allow that to happen. Is there something to do about this or am I screwed?

Asked by jhopeyoudie 5 months ago

Last reply by cor-el 5 months ago

clearing cache and access to inner layers of Cabelas

I have 228 kb of cached web content that will not clear. I am also unable to get past the initial pages of cabelas.com. I can get to cabelas, then click on camping, then … (read more)

I have 228 kb of cached web content that will not clear. I am also unable to get past the initial pages of cabelas.com. I can get to cabelas, then click on camping, then click on camp chairs, and that is where it stops. I tried it using microsoft edge and it works fine, so my desktop pc isn't the problem. Sportsmans Warehouse has a similar web site layout and it works fine, so the 228 kb is strictly related to cabelas. The 228 kb of cached web content that won't clear and the cabelas problems started together.

No matter how many times I clear the cookies, data, web cache, that 228 kb stays right there.

If I can find some way to clear that 228 kb, I bet cabelas will again work.

Thanks in advance!

Asked by S+x2Yn8 5 months ago

Last reply by jonzn4SUSE 5 months ago

im being redirected to the mobile site of my game.

ok what im having issues with is is kixeye.com.... instead of this site it keeps going to https://m.kixeye.com/. instead of www.kixeye.com. there is no option to chang… (read more)

ok what im having issues with is is kixeye.com.... instead of this site it keeps going to https://m.kixeye.com/. instead of www.kixeye.com. there is no option to change it to the desktop site like when im on my phone

any help rectifying this would be a great help

Asked by G G (Waspire) 5 months ago

Last reply by cor-el 5 months ago

I want back the toolbsr icon for "History" Please do not suggest a three stroke keyboard alternative.

A recent Firefox upgrade eliminated my toolbar "History" Icon. I want it back. Please do not suggest a three stroke keyboard alternative. Thank you. Alan Morrissey … (read more)

A recent Firefox upgrade eliminated my toolbar "History" Icon. I want it back. Please do not suggest a three stroke keyboard alternative. Thank you.

Alan Morrissey

Asked by amorriss46 5 months ago

Last reply by cor-el 5 months ago

PR_END_OF_FILE_ERROR

This error started a few days ago. I tried to do a system restore but that failed and now I can't find the restore point that I was using just yesterday. It only happen… (read more)

This error started a few days ago. I tried to do a system restore but that failed and now I can't find the restore point that I was using just yesterday. It only happens in FireFox, edge and chrome seem to work ok

Asked by rfarris39 5 months ago

Last reply by cor-el 5 months ago

Dropdown opening settings

When I click on a dropdown the settings automatically open in a new tab. For instance when logging into something and choosing my password and/or username from a dropdown… (read more)

When I click on a dropdown the settings automatically open in a new tab. For instance when logging into something and choosing my password and/or username from a dropdown, when I click on my choice a new tab suddenly opens with the settings menu - specifically the autofill thru permissions area in the "privacy and security" submenu. Just started doing this randomly the other day so I rebooted the computer and that fixed the problem, but its now started doing it again. Please help?

Asked by oakesey1 5 months ago

Last reply by cor-el 5 months ago