Showing questions tagged: Show all questions

Ad Blocking Message

Hi! I am getting messages that I am blocking ads for many of my internet requests. I had never received these before but all of a sudden I started to get them. I have t… (read more)

Hi!

I am getting messages that I am blocking ads for many of my internet requests. I had never received these before but all of a sudden I started to get them. I have tried a number of things but nothing works.

I am running Windows 11 and do not have any Ad blockers.

Asked by George Martin 4 months ago

Last reply by arleta05 4 months ago

Cannot install Adobe Acrobat extension for Firefox Windows

I'm trying to add the Adobe Acrobat extension for some forms since I prefer it over the app, but it does not seem to be available in Firefox's extension add-ons. The inst… (read more)

I'm trying to add the Adobe Acrobat extension for some forms since I prefer it over the app, but it does not seem to be available in Firefox's extension add-ons. The instructions I found from Adobe themselves don't seem to account for the most recent version (unclear which version I have, I got it off the microsoft store) and there's a FAQ board saying the extension is only available for versions 73 and older. Is it simply not available for me or am I not looking hard enough? Thanks!

Asked by Nicole Fitch 5 months ago

Last reply by jonzn4SUSE 5 months ago

Webpage keeps saying "The page was not displayed because the request entity is too large."

Whenever I try to load up the https://edfinancial.studentaid.gov/welcome login page, I keep getting a white page with "The page was not displayed because the request enti… (read more)

Whenever I try to load up the https://edfinancial.studentaid.gov/welcome login page, I keep getting a white page with "The page was not displayed because the request entity is too large." I was wondering if anyone had any idea on how to fix it so I can look at my student loans.

Asked by Timber 5 months ago

Last reply by cor-el 5 months ago

Dropdown opening settings

When I click on a dropdown the settings automatically open in a new tab. For instance when logging into something and choosing my password and/or username from a dropdown… (read more)

When I click on a dropdown the settings automatically open in a new tab. For instance when logging into something and choosing my password and/or username from a dropdown, when I click on my choice a new tab suddenly opens with the settings menu - specifically the autofill thru permissions area in the "privacy and security" submenu. Just started doing this randomly the other day so I rebooted the computer and that fixed the problem, but its now started doing it again. Please help?

Asked by oakesey1 5 months ago

Last reply by cor-el 5 months ago

PR_END_OF_FILE_ERROR

This error started a few days ago. I tried to do a system restore but that failed and now I can't find the restore point that I was using just yesterday. It only happen… (read more)

This error started a few days ago. I tried to do a system restore but that failed and now I can't find the restore point that I was using just yesterday. It only happens in FireFox, edge and chrome seem to work ok

Asked by rfarris39 5 months ago

Last reply by cor-el 5 months ago

Google play card won't work

I have Multiple Google play cards and the Play store won't accept anything..I have sent Multiple documents..emails..receipts..basically everything they have asked, I have… (read more)

I have Multiple Google play cards and the Play store won't accept anything..I have sent Multiple documents..emails..receipts..basically everything they have asked, I have sent in..they have kept my main Google account in flag state for almost a year..when I have been giving them all bank..ids..etc that they ask for!! Nothing!! Going NOWHERE!! I have been at this for over 6 months almost weekly!! Please help!! My main account is [edited] @gmail.com. I would really appreciate your kindness and support with this nightmare. Sincerely Amanda Zeuch [removed phone# from public support forum] if you want to talk...I will be thrilled. Have a blessed day 🙏

Asked by lee33land 5 months ago

Last reply by Paul 5 months ago

why is firefox not showing up in my authenticator app

Why is firefox not showing up in my authenticator app??? I saw a previous post that has since been closed suggesting the solution be disabling 2FA authentication - with … (read more)

Why is firefox not showing up in my authenticator app???

I saw a previous post that has since been closed suggesting the solution be disabling 2FA authentication - with all due respect to whoever suggested that, I don't think that should be the best solution. I'd like to keep 2FA enabled. I'd just like to know why Firefox doesn't appear in my Google or Microsoft Authenticator apps. I end up having to use recovery codes which makes the process a pain.

Asked by Craig A. Smith 5 months ago

Last reply by cor-el 5 months ago

installing firefox

I tried installing firefox but microsoft won't let me. an article said to install from firefox website so I tried. How do I install direct from firefox website because st… (read more)

I tried installing firefox but microsoft won't let me. an article said to install from firefox website so I tried. How do I install direct from firefox website because still goes to microsoft and won't install. I want firefox browser and microsoft so I can do email and internet at same time. besides all microsoft does when searching internet is stick me with bing. I don't like bing. firefox does better more concrete searching not all over the place. How can I install from firefox website and it does not go to microsoft.

Asked by lagace4206 5 months ago

Last reply by James 5 months ago

Primary Email Account Inaccessible

A while ago I stupidly deleted my main email for my Firefox account (I didn't realize at the time that they were connected). It was a protonmail account so there are 0 me… (read more)

A while ago I stupidly deleted my main email for my Firefox account (I didn't realize at the time that they were connected). It was a protonmail account so there are 0 methods of account recovery. I want to switch the primary email to a non-deleted email, however I obviously cant because I cant get the verification code that is sent to the primary in order to allow that to happen. Is there something to do about this or am I screwed?

Asked by jhopeyoudie 5 months ago

Last reply by cor-el 5 months ago

clearing cache and access to inner layers of Cabelas

I have 228 kb of cached web content that will not clear. I am also unable to get past the initial pages of cabelas.com. I can get to cabelas, then click on camping, then … (read more)

I have 228 kb of cached web content that will not clear. I am also unable to get past the initial pages of cabelas.com. I can get to cabelas, then click on camping, then click on camp chairs, and that is where it stops. I tried it using microsoft edge and it works fine, so my desktop pc isn't the problem. Sportsmans Warehouse has a similar web site layout and it works fine, so the 228 kb is strictly related to cabelas. The 228 kb of cached web content that won't clear and the cabelas problems started together.

No matter how many times I clear the cookies, data, web cache, that 228 kb stays right there.

If I can find some way to clear that 228 kb, I bet cabelas will again work.

Thanks in advance!

Asked by S+x2Yn8 5 months ago

Last reply by jonzn4SUSE 5 months ago

View-only mode for a webpage (not Reader Mode)

This is not a bug or issue, rather a use case question. I have a webpage with information and I don't want to accidentally click or submit anything on the page. This c… (read more)

This is not a bug or issue, rather a use case question. I have a webpage with information and I don't want to accidentally click or submit anything on the page.

This could also be considering having a form etc in draft form as view-only so you go into "View Only Mode" and work the webpage as a reference etc. without having to worry about any accidental submission or mistakes.

If someone knows of Add-ons or how we can achieve it with FF, it would be much appreciated. Posting, since I expect to have this case often.

Asked by Abhishek Purushothama 5 months ago

Last reply by TechHorse 5 months ago

Cookies and Cache Data

For about 24hr now, every time I clear cookies and cache data, 20kB remain. I clear this data often, and the cookie and cache data always registers "0kB" after I click on… (read more)

For about 24hr now, every time I clear cookies and cache data, 20kB remain. I clear this data often, and the cookie and cache data always registers "0kB" after I click on "Clear Data", until yesterday. My OS is Ubuntu 22.04. Where can I find that file so I can delete it?

Asked by barba3gr1 5 months ago

Last reply by cor-el 5 months ago