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Tabs "Jump" back and forth very quickly.

Win 10. Using FF 96.0. My entire tab row shifts back and forth very rapidly. This has been happening continuously for the past several versions of FF. Condition is also … (read more)

Win 10. Using FF 96.0. My entire tab row shifts back and forth very rapidly. This has been happening continuously for the past several versions of FF. Condition is also worsens somewhat when I move the mouse. Occasionally, closing a particular tab stops this action but I cannot determine which type of tab does this. This is driving me crazy. Please HELP!! (Is there some way I can send a video from my iphone?)

Asked by Mort 1 week ago

Last reply by Mort 6 days ago

inactive pages go blank. firefox 96.0 ubuntu 18.04

hi, it has been 2 days since firefox starts to behave in an unusual way. when opening many tabs, and if i dont click on them (ie inactive) in 2-3 minutes, they go blank. … (read more)

hi, it has been 2 days since firefox starts to behave in an unusual way. when opening many tabs, and if i dont click on them (ie inactive) in 2-3 minutes, they go blank. when i click on an inactive tab, firefox quickly refreshes it and shows the page. example: let's say i have 3 open tabs: tab1, tab2, tab3. i am reading in tab3 for 15mins. in that period, i didnt click on tab2/1. if now i click on tab2, it is blank and no longer displays the content of the page it is supposed to show. then, firefox quickly refreshes the page and displays the true page.

not really sure why this is happening now. never happened before. it is a really annoying behavior as every tab had to be refreshed automatically if i dont click on it in very few minutes. firefox 96.0 ubuntu 18.04. thanks

Asked by soufiane 1 week ago

Last reply by soufiane 6 days ago

When opening new tabs, sometimes they just stay blank and do not work.

When opening new tabs, sometimes they just stay blank and do not work. You can refresh the blank tab or enter another thing in the search bar or website bar and it will s… (read more)

When opening new tabs, sometimes they just stay blank and do not work. You can refresh the blank tab or enter another thing in the search bar or website bar and it will still not work. I have to keep opening tabs until I can get one to work. It is really annoying and if it doesn't get fixed I will have to change to a different browser. I have tried resetting firefox and debugging it.

Asked by jjordell 6 days ago

Unable to make calls over messenger on firefox

I am having trouble while making a call on messenger by Facebook. I can answer the call but within 2-3 seconds, the call gets disconnected by showing this message "Connec… (read more)

I am having trouble while making a call on messenger by Facebook. I can answer the call but within 2-3 seconds, the call gets disconnected by showing this message "Connection lost". I cannot hear anything from the other side and vice versa. I have allowed the site to use microphone and earphone to use. Don't know what went wrong. My Firefox version is 96.0.1 for Linux and my OS is MX-Linux 21. Please help me if you can. Thanks in advance.

Asked by Belmont 1 week ago

Last reply by Belmont 6 days ago

Verification code does not arrive within 5 minutes

Dear Sir, I have my firefox username and password. However, whenever I try to sign in nowadays, I am asked to enter a verification code that is sent to my email address w… (read more)

Dear Sir,

I have my firefox username and password. However, whenever I try to sign in nowadays, I am asked to enter a verification code that is sent to my email address within five minutes. The email does arrive, but never withing 5 minutes. I have tried it many times on different devices. It may be my email issue. However, I cannot change the email account unless I cannot log it. Since I cannot receive the verification code within 5 minutes, I am unable to change any of my personal details.

Please advise.

Yours sincerely, Tan Ngiap Heng

P.S. It was very difficult gettting to this support page. I was asked to log in and verify before continuing for some of the support pages. But like I mentioned, I am unable to receive the verification code within 5 minutes. So I am thankful for this page.

Asked by heng96 1 week ago

Last reply by heng96 6 days ago

access denied

I have tried several times to get this to work i have reinstalled Firefox i have disabled my Norton anti virus disabled all extensions but i keep getting this al… (read more)

I have tried several times to get this to work i have reinstalled Firefox i have disabled my Norton anti virus disabled all extensions but i keep getting this also have tried reaching out to Comcast this is what i get:Access Denied You don't have permission to access "http://www.kroger.com/" on this server.

Reference #18.3539c917.1642620374.3e6b9278

Asked by Mary 1 week ago

Last reply by Mary 6 days ago

Same problem:

https://support.mozilla.org/en-US/questions/1339429#question-reply (archived) How can I get a suitable 6-digit authentication code to use in browsers on Windows 10? Codes… (read more)

https://support.mozilla.org/en-US/questions/1339429#question-reply (archived)

How can I get a suitable 6-digit authentication code to use in browsers on Windows 10?

Codes provided by neither of the authentication app's on my phone (Google and Microsoft) work.

Asked by Paul Beaufait 6 days ago

linux firefox not saving logins

Firefox on my Win 10 desktop seems to be saving logins just fine, but Firefox on my linux laptop isn't. Instead of saving the logins I've actually used (manually) to log… (read more)

Firefox on my Win 10 desktop seems to be saving logins just fine, but Firefox on my linux laptop isn't. Instead of saving the logins I've actually used (manually) to log into a website, it offers me instead the next time I attempt to log into the website a list of some user IDs I've never used on that website. Why is that?! Anybody have any idea why, where saving logins is concerned, my Windows Firefox is working fine, but my linux Firefox is not? Thanks for any insight you can provide.

Asked by rearlclay1 1 week ago

Last reply by rearlclay1 6 days ago

I am my own Administrator yet, someone or thing has taken over that job from me.

Have followed suggestions to clear this issue without success. On Linux Mint how to remove : Policies, 'Active' "DisableAppUpdates", "True" - "Your browser is being mana… (read more)

Have followed suggestions to clear this issue without success. On Linux Mint how to remove : Policies, 'Active' "DisableAppUpdates", "True" - "Your browser is being managed by some organization." "Updates disabled by some system administrator"/w more issues, being blocked by the same problem from accessing the internet using a NIC cable, am using Wireless. Have been working with this issue from about 0200 this morning 1/19/22. Used one feature, "about:config" but my problem still is there. The issue with 'Policies' is a little more than I can handle. My FFx v96.0.1, Linux Mint Cinnamon v19.3 at this time, best of my memory, @82 Y/Od; Attempted a ScreenShot and could not reduce the size. Just note: "Your browser is being managed by your organization." is displayed top of all pages in "Settings."

'd; "LoneWanderer" "StarSeed" Join us/U.S. live life as "ONE!" Happy Thoughts & Wonderful Manifestations

Asked by NTLS 1 week ago

Last reply by NTLS 6 days ago

opensubtitles breach

I was informed about opensubtitles being hacked. However, since Monitor says "Results for: ... @sky.com This email did not appear in the Open Subtitles breach. No other… (read more)

I was informed about opensubtitles being hacked. However, since Monitor says "Results for: ... @sky.com

This email did not appear in the Open Subtitles breach. No other breaches found from a basic search".

how did you know about my use of opensubtitles and POSSIBLE inclusion with those affected?

Thank you.

Asked by R.1C 1 week ago

Last reply by R.1C 6 days ago

Possible security issue that won't allow me to import/save a digital certificate from my bank to my computer

I am using Firefox on a MacBook Air with OS 11.6.2 in order to use online banking in Portugal. I need and have generated a Digital Certificate at the bank, but when I tr… (read more)

I am using Firefox on a MacBook Air with OS 11.6.2 in order to use online banking in Portugal. I need and have generated a Digital Certificate at the bank, but when I try to import it so that the bank with recognize my device it gives me an error messages of " Unable to import this item" and Unknown format in input". I spoke to Apple support already and they suggested that I speak with you first to see if you would know why this problem is occurring. I have been using this computer in the past to access the accounts, but because my Digital Certificate has now expired I am required to generate a new one. I have attempted this 9 times in the last two days without success. I have also spoken with the bank in Portugal and they were not able to determine why I cannot import/save this certificate to my computer. Also the MacBook Air is from early 2014.

Asked by bim007 6 days ago

firefox shortcuts

All the shortcuts became blank. I can click on "edit", do the editing and click on "add". Though, the shotcuts stay blank. It happens both in normal or incognito pages. T… (read more)

All the shortcuts became blank. I can click on "edit", do the editing and click on "add". Though, the shotcuts stay blank. It happens both in normal or incognito pages. This just happened after using Firefox for years. Hope you can help. M

Asked by m.c.pappone 6 days ago

Latest update has my files on google docs not loading properly

Hi, I've updated from ff95 to 96.0.2 and found that my files on google docs have not been loading properly. The text is blurred and it gives an error saying 'some fonts c… (read more)

Hi, I've updated from ff95 to 96.0.2 and found that my files on google docs have not been loading properly. The text is blurred and it gives an error saying 'some fonts could not be loaded. please reload'. This seems to only happen in firefox and is fine in chrome and as well as when I downgraged to ff95 on my old profile. Back on 96.0.2, I've tried clearing cookies and cache, safe-mode, setting theme to default, all to no avail. Are there any other ways I could troubleshoot this issue? I've attached an image that shows what the text looks like on chrome and the latest version of firefox.

Asked by bradwist 6 days ago

Last reply by bradwist 6 days ago

Tryb prywatny/incognito i aktualizacja ff

Od co najmniej dwóch aktualizacji ff (zalecanych przez przeglądarkę) zauważyłem że przy korzystaniu z trybu prywatnego i próbie otwarcia nowego okna z nową stroną (gdy je… (read more)

Od co najmniej dwóch aktualizacji ff (zalecanych przez przeglądarkę) zauważyłem że przy korzystaniu z trybu prywatnego i próbie otwarcia nowego okna z nową stroną (gdy jest dostępna aktualizacja przeglądarki) ta nie ładuje się w ogóle (w znaczeniu próbuje niby coś załadować ale nic się nie dzieje - sprawdzone na kilku rozmaitych adresach), ze starych (wcześniej otwartych) można korzystać bez problemu. Pomaga dopiero ponowne uruchomienie liska znaczy aktualizacja i ponowne otwarcie linku w trybie prywatnym/incognito. (nie znalazło mi nic w bazie pomocy o tym - jak gdzieś już jest pytanie (z rozwiązaniem) to poproszę o namiary.

Asked by veana 6 days ago

Add-ons randomly not working

This is a question in relation to [https://support.mozilla.org/en-US/que.../1302462|this] The fix suggested there seems reasonably easy to follow but I'm a bit unsure abo… (read more)

This is a question in relation to [https://support.mozilla.org/en-US/que.../1302462|this]

The fix suggested there seems reasonably easy to follow but I'm a bit unsure about this

Delete all extensions* files and compatibility.ini in the Firefox profile folder to reset the extensions registry.

Apart from compatibility.ini I can see two extensions*, namely extension-preferences.json and extensions.json. Is that correct?

Now I'm supposed to delete those three files. And here comes my question:

What does New files will be created when required. mean? What I'm worried about is that all my extensions will disappear and I will have to start with from scratch reinstalling them all again.

Asked by ArneStockholm 1 week ago

Last reply by ArneStockholm 6 days ago

Automatic filling address in forms

Automatic filling in of the address in forms in Czech version - when will it be possible again? Automatické vyplňování adresy ve formulářích v češtině - kdy bude opět mo… (read more)

Automatic filling in of the address in forms in Czech version - when will it be possible again?

Automatické vyplňování adresy ve formulářích v češtině - kdy bude opět možné?

Thank you - J. Šolc.

Asked by jjjsssnbv 5 days ago