Firefox Support Forum

I have the same issue as stated in https://support.mozilla.org/en-US/questions/1390122?page=3

How does it come that it is still present in 117? Why is there no official guide or warning about this issue? I am forced to use Portable 101 where there are no such bugs. The solution in the thread is unclear and points to Microsoft, which is ridiculous. The question is how to solve that Mozilla's bug?

I use two monitors, and I have multiple firefox windows open at once. When I turn on my pc and open firefox, the windows almost randomly position themselves on both monitors, sometimes they are not maximised either. How can I change this behavior so that all my firefox windows open, maximised, on one monitor rather than both?

I'm trying to restore Firefox Bookmarks and stored login/passwords from a Time Machine backup of my Macbook Pro. I've read in the Mozilla support articles where this info is stored, but my backups have no Firefox folder under "Applications Support." Did it get eliminated when I signed up with Mozilla in order to get help with this? These files are on my current system, but they only have a few items that I've entered today.

Hi, folks. I may (or may not) need some help here to quell my confusion. You decide... If we accept the result of a google search for the definition of "word(s) grammatical meaning" (which is stated as "the meaning conveyed in a sentence by word order and other grammatical signals"), then I'd like to offer a suggestion for the grammatical rendering(s) of word(s) as viewed in some of the instructions I've found on Mozilla web pages that would really help me to better understand what the instructions impart.

    I hope you folks will see that I am not being "nit picky" NOR being disparaging towards a person or their use of words, phrases, syntax, etc. in relation to their presentation(s) of examples, solutions, intructions, etc.  It has been & continues to be a challenge for me to understand/comprehend what I read sometimes, due to some limitations I have (still, at age 75 even) which are akin to being dyslexic & having attention deficit hyperactivity disorder (ADHD).  If one does a google search for these maladies, it can be found that potentially millions of people are afflicted.  Depending on the web page visited, one can find varying percentages of the total populations of various geographical locations for these disabilities, which tends to support the notion that we number in the millions.  So, there may be others who might benefit from the suggestion(s) offered here.  If you will accept the notion that I really do appreciate the time & research folks avail themselves to (and then present via the Firefox venue) aimed at the edification of those who would benefit from their selfless actions, then please consider the following, non-dissing, presentation edits...

OK, if my premise (as stated directly above) is within the scope of Firefox verbal etiquette, then I'd like to share some requested changes to descriptions, actions, instructions, etc., that would make it easier & be less time consuming for me (and mayhaps quite a few others) to read & understand (at least) some of the articles presented on Firefox web pages.

As I paged back thru the web sites to find the web page I had visited that gave rise to my concern about understanding what I was reading, it surprised me that it took 10 clicks on web page links to do so. I bookmarked the link to the web page which had the text fill-in box I am currently using, hoping I could avoid my original 10 webpages of links, journey.

OK, here I am on a Moxilla Supprt web page "Back up and restore information in Firefox profiles" with the URL: https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles PAGING down to the "Restoring a profile backup" (under the Table of Contents), I can find no reference to the location of the action described in item 1. Click the Firefox menu Button and select Exit. Where do I need to be in the Firefox app. to execute this action? After performing the action described in item 1., am I directed to the Explorer? OR, do I need to open the Explorer? OR open a cmd line prompt? in order to be able to view the two directories referenced?

For the action described in item 2., referencing "existing profile folder" and "profile backup folder", why is "profile" not the middle word in each of these three word combos? AND, if I execute the action referenced in this item, am I replacing the "existing profile folder" with the "profile backup" file (located inside the "profile backup folder "?) AND, are there any other files in the "profile backup folder" along with the "profile backup" file?

Also, is this action performed from the Explorer? or a CMD line prompt? AND, if I overwrite my existing profile with my backup profile, then I will lose all data from the existing profile that is not represented in the backup profile. That could be sizeable depending on the amount time elapsed from date when the backup profile was saved to the date the current profile is still in use.

I am further confused by the word usage in the "Important" comment: The "profile folder names" (ostensibly referencing "existing profile folder" and "profile backup folder") must match exactly. Yet the descriptions of these folders do not use the same naming format.

PAGING further down this web page to the next item in the Table of Contents, I find "Restoring to a different location". Is the action in item 1., in this section, the same as the action in item 1., of the section directly above it, "Restoring a profile backup"?

It appears as tho items 3., 4., 5., & 7., in this section, use three different phrases to describe the same entitiy (and/or its location?) i.e., the "backed-up profile folder", the "profile folder backup", & the "backed up profile folder". Are the "backed-up profile folder" referenced in item 3., the "profile folder backup" referenced in item 4., & the "backed up profile folder" all folders (directories & sub-directories)? The naming convention here is uber confusing....

AND now, so am I (confused). BUT, if I am the only one, then please ignore my ramblings above. I will take no more of your valuable time. NOR, will I need a response. With some "trial & error" scenarios (and the time to execute them), I am sure I can figure this out.

Uno, a thot does occur to me. Am I even in the right venue here to find out how to save/backup my emails stored with my online email provider? After re-reading the Firefox online support for backing up Firefox profiles, I did not come across any nomenclature identifying any emails. I mean afterall, that is what I'd like to do & reduce my burgeoning signature (footprint?) of thousands of stored online emails... SO, are emails stored in the "backed-up profile folder"? AND if so, are they one of the files in this folder? OR, are they a part of the "backed-up profile" file? (I mean if there is such a file...)

P.S... Here's a comforting tid bit of info. By cutting & pasting the URL (that I saved & briefly texted about earler) which opens the web page with this text fill-in box, I circumvented needing to select 10 different links to get here...

A few days ago links in messages stopped working in Outlook (Microsoft 365) on my Windows 10 Pro 64-bit PC.

Good ol' Microsoft support reset Firefox on the PC and I lost all bookmarks, history and personalized settings. Tried to copy data from Old Firefox Data file into profile on reset Firefox. Didn't work. Uninstalled and reinstalled Firefox and tried to copy data from old profile to new profile. Nada.

Only option now is to try to sync Firefox on my Mac to new install on PC. I'll still lose some bookmarks and history but it will be better than what I have now. I have a Firefox account on both devices but when I log in to Firefox on the Mac I cannot find anything pertaining to sync.

Problem one: how do I navigate to sync in Firefox for Mac. Problem two: when I bought the Mac 6 years ago I tried to sync Firefox on my PC to the new Mac. For some reason Firefox synced the empty new profile on the Mac to the old PC. I lost all bookmarks and history accumulated on the old PC! I do not want to go through that again.

I have never found anything on Mozilla that clearly explains how to control which way the sync works. Must be certain that I'm copying all the bookmarks, history, tabs etc, from the old device to the new on and not vice versa.

Hi, I uninstalled my old firefox from macbook by going to the 'application' folder and dragging it into the bin I then installed a new firefox However now I have two firefox on my macbook - could anyone tell me how to solve this???

Thanks!

i am unable to connect to state of california edd.ca .gov. once i am on the website and edd tries to send me an email it comes back with an error saying that they were unable to verify my email and to repeat the login process again

Any information regarding the issue I'm experiencing here https://stackoverflow.com/questions/77130133/awaiting-on-multiple-api-calls-using-javascript-fetch-api-does-not-work-as-inten or where I could post this issue to get more information on it.

Olá. Já faz um tempo, mas meu web wpp não carrega mais nenhuma figurinha. Alguém conseguiu solucionar isso já? Ela fica como um arquivo de midia por baixar. Minha versão do ff é 117.0.1.

obg.

I had to reinstall Firefox and restore my bookmarks from an HTML file. After the restore, I found I could only copy a few of my Bookmarks Toolbar and Other Bookmark links to the corresponding files in the new installation. I was only able to move the Toolbar bookmarks to the proper file because the old Toolbar file appeared on my toolbar, and I could move the bookmarks one by one to the toolbar until all were entered.

I'm faced with a similar problem with the Other Bookmarks (OB) file. I only have five or six bookmarks in the file, and I need to add about a dozen more. I tried copying and pasting them into the new file in the Bookmarks Manager; the bookmarks copied but would not paste into the file. (I know they copied because I successfully pasted them to a LibreOffice document.) I tried opening one of the copied links; it said it was in the OB file, but it wasn't listed. Why can't I just bulk-copy the bookmarks into the file in the Bookmarks Manager? If that isn't possible

mozilla firefox sound keep getting turned off. I go into Sounds Mixers & find the Mozilla Foxfire Sound has been disabled & I turn it back on, then a week or two later I can't hear any Sound on Youtube or any other platform.

In going through and deleting my browser history, I find that they are labelled:

C:\User\Marita Quality\App Data\Local\Microsoft\Edge\User Data\Default\History: ...

Nothing is labelled as been Firefox, but I consider that I am using Firfox as my browser. Has Misrcosoft Edge hijacked my computer?

Thanks

Basically as the title says. The only sites this is an exception for is youtube as well as big streaming services but on youtube the video seems like it takes longer to buffer and has a lot more pauses.

I am on Version 117.0.1 which was installed on September 12th for me. I did not notice any issues prior.

I am on a macbook air which is updated to latest software.

I have tried the following:

Running it in troubleshoot mode. It did not fix the issue.

Turning on/off autoplay. It didn't work.

Clearing cookies/cache. Nothing.

Started firefox without a theme. Didn't do anything.

I unchecked "Use hardware acceleration when available." which did nothing.

Sites I have tried watching videos on include:

reddit

pornhub/other porn sites (for testing purposes...)

instagram

Vimeo

Please HELP -- I can no longer use Thunderbird or Firefox to access my emails at the University of Vermon (UVM). For over about 2 months after the Univ. of Vermont went to a new email system, I can no longer use Thunderbird or Firefox to get my emails. I get an error message when I enter my NetID and password at

https://adfs.uvm.edu/adfs/ls/        or   https://webauth.uvm.edu/webauth/login?RT=ZQy0vGaH7hXE%20BIXYqeBrf8AW817EA2ZEgHD5NywxXEKicTPOPs4jvfqMM1T9WiTY2sJpxG3mUbgwZ%20oW%20wliuVFGhQ9vFzD12bdJTM4FXUcyuQi%2Fo6%2F7zhAZ2ez%20uYFe0ds5tUDcQVhf%20jzr0i1MSDJlBZ%2Fqp6YXfHB3zHgNlGsV3eb0QbClx9lt6AtFahFGLLykYMswanRENJNTkXaRe%2FHypzNXIcppX22Ota7hGSkkVx7g2ChYFxgPaK2W1xDgpAMNS8O1F6HfjOao96aRrWOo4Ltqb0jfSHYpYRjantewrxjZUHG9yiLS1yI6C3YR06tb84wb6%2Fs4lUrDAJadCfJz3GJP8qkOJyrSmjI0%20%20WMo8U;ST=ZQyp228WbdkSw1QKFNvUgJvqzpLVg0x5cQFiBGwk3jd9QLdWxEo7Wg90eK09yvoz1npFIMkViO0k3J3d8%20prFPvXmkpA99rhjvwO9qDqHU8ZvduICJM8IjgoqGCTfAUUjg3k280qveVCzlkbyJtJ4rga3RFnod9IrEbgHy2dgeBcXuop;test_cookie=1

I need to install Firefox on a new laptop under an existing account, but a new account was already created on the new device. All it will let me do is reinstall under the newly created account.

The about:support page under Media section is showing incorrect values for available decoding capabilities. My GPU is MSI GTX 970 and it doesn't support VP9 and VP8 decoding. I verified it by analysing video engine usage. My OS is W11