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Saved Credit Card Info Lost at Every Authentication

I have several credit cards saved in Firefox. When I try to use the "Autofill Card Details" feature, I am prompted to authenticate my identity with my user password (that… (read more)

I have several credit cards saved in Firefox. When I try to use the "Autofill Card Details" feature, I am prompted to authenticate my identity with my user password (that is, computer user account password). Upon entering the password, the prompt accepts it and disappears. Now, the expected behavior is that Firefox should paste my card number, along with other details (name on card, etc), into the corresponding fields. Instead, it enters blanks into all the text fields, clearing them if they had previously had anything in them. After this, if I go into settings and view saved cards - the cards that I have attempted to autofill are shown in the list of saved cards, but have blanks in all text fields.

I have had to re-enter all the card details several times over. I have encountered this bug many times at this point. Tried searching for posts with similar problems but have not found anything.

Asked by dschirita 1 week ago

Last reply by dschirita 6 days ago

I cannot log into Firefox on my Mac Mini using the my email address and password, the Mac Mini keeps saying my password is incorrect.

I can log into my Firefox account on my Macbook Air with my email address and password, I can log into Firefox on my iPhone via pair, but I cannot log into Firefox on my … (read more)

I can log into my Firefox account on my Macbook Air with my email address and password, I can log into Firefox on my iPhone via pair, but I cannot log into Firefox on my Mac Mini using the same email address and password, the Mac Mini keeps saying my password is incorrect.

I'm running Firefox version 100 on both my Macbook Air and my Mac Mini. The sync feature works fine between my MacBook Air and my iPhone. The Firefox account works excellent between my MB Air and iPhone, but I would like to have my bookmarks, history and passwords synced to my Mac Mini as well.

The "only" way I know how to log into my Firefox account on my Mac Mini is using my email address and password. The same email address and password works fine on my MB Air and iPhone. But when I enter my email address and password on my Mac Mini, I get the "Incorrect password" message. I have carefully re-entered my password several times with no success.

I am concerned about "resetting" my password as the dialogue suggests I may lose my bookmarks, logins, and passwords. I really, really, don't want to do that. Besides, they work fine on my MacBook Air and iPhone.

I don't have a resolution to this issue. Any suggestions?

Thanks in advance, Glenn Cooper

Asked by glenn.cooper 2 weeks ago

Last reply by glenn.cooper 2 days ago

print settings - edit header and footer

hi, i'm using FF (version 98 at the moment) to print local files. It is key to me to edit header and footer for each print! the only solution i found so far to edit them … (read more)

hi,

i'm using FF (version 98 at the moment) to print local files. It is key to me to edit header and footer for each print! the only solution i found so far to edit them at all, is to go to about:config and for example search for print.print_headerleft. Besides that is not usable at all, it simply doesn't work! The header and footer remain the same. Please tell me how can i change header and footer?

If you delete the, in my opinion much better "page setup", why don't you include all it's funktions in the new print dialog?

another problem is the size of the new print preview! it's much to small! make it resizeable please.

Or just give us back the "page setup". That would be a big advantage over chrome and edge, which suffer the same printing problems.

Thanks

Asked by forinves 1 month ago

Last reply by forinves 2 days ago

Open tabs from last session but with specific tab active

Hello, I use FF with the setting on start to restore the tabs of the last session. Now I need a specific tab active/focused on start. (It is a WebRTC for our phone system… (read more)

Hello,

I use FF with the setting on start to restore the tabs of the last session.

Now I need a specific tab active/focused on start. (It is a WebRTC for our phone system and if it not focused at start ring tone will not be played)

Is there a way to start with my last opened tabs restored but this specific tab active and in selected/focused.

Pinning this tab seems to load it but WILL not play a ringtone without clicked first. If I end FF with this tab active and therefore the tab is active on next start the ring tone will be played.

But knowing me I WILL forget to click on this tab either on start or before ending FF.

Regards

Asked by marco.mueller 1 week ago

Last reply by marco.mueller 3 days ago

whatsapp web is not loading

my whatsapp web page doesnt load anymore and it just gets struck on a white screen, i have tried to delete cookies reinstall the browser but nothing happens. Im using end… (read more)

my whatsapp web page doesnt load anymore and it just gets struck on a white screen, i have tried to delete cookies reinstall the browser but nothing happens. Im using endeavor os

Asked by ujjvalk2003 3 months ago

Last reply by ujjvalk2003 6 days ago

Wrong colors when uploading photo to Facebook (via FB wall)

Hi! I am not sure, if Mozilla is the reason, or Facebook is the reason. But since I can't get any help from FB, I'd like to check also here. At first, I thought that th… (read more)

Hi!

I am not sure, if Mozilla is the reason, or Facebook is the reason. But since I can't get any help from FB, I'd like to check also here.

At first, I thought that the problem is on my side, since I am using ICC profiles and maybe I did something wrong. But It is not the problem on my side. I tried with an original jpg file, directly from my camera.

So, when I upload JPG to the Facebook, color of the image changes. This happens only if I publish it directly to my FB wall. If I go to FB "publishing tools" (on FB pages), everything works normal. If I upload the same photo via for example Chrome or Vivaldi, everything works, even if I upload directly to the FB wall.

So the problem occurs only If I upload from Mozilla (I have latest version 100) to the FB wall. Not via "publishing tools" on FB page. But problem is the same if I publish on my FB business page wall. So I assume that the problem is on FB side, that somehow renders files differently then via their Publishing tools. But I am allowing that Mozilla does something to them via the interface.

There must be some problem with Mozilla too, since all images work OK with Chrome or Vivaldi. So, something in relation of Mozilla - Facebook wall.

Currently I just use Chrome for uploading to FB, but I don't want that.

Not sure what to do now. FB does not reply, maybe Mozilla can help or check? I attached a sample photos, to see difference. Here is my Mozilla gfx.color profile too: https://i.ibb.co/CWRHWnh/6.jpg

Asked by S. 1 week ago

Last reply by S. 1 day ago

Cannot print 2 pages, first page is cutoff

I wanted to print out an order placed online but could only print part of it. The order took up about 1.5 pages when displayed in Firefox, but I could only print the uppe… (read more)

I wanted to print out an order placed online but could only print part of it.

The order took up about 1.5 pages when displayed in Firefox, but I could only print the upper 2/3 of it. That’s all the Print Preview displayed. It was cut off at the bottom. There was no option to print the missing lower third or a second page.

I can scroll Firefox to display the lower part but Print Preview still shows only the upper part.

I can change FF’s scale to 80% in order to show the whole order on the screen, but Print Preview still only shows the upper part.

I can scale Print Preview to 70%, but then it’s difficult to read.

I don’t recall having this problem with earlier versions of Firefox.

How can I print my order on 2 pages so that I can read it?

Asked by Mike109 1 week ago

Last reply by Mike109 2 days ago

Sync does not sync all extensions and their data between PC(windows) and Mac(Monterey 12)

Hi , My main machine is a personal windows laptop. Firefox sync works fine and syncs all things including "all" my installed extensions . recently company issues me a m… (read more)

Hi , My main machine is a personal windows laptop. Firefox sync works fine and syncs all things including "all" my installed extensions . recently company issues me a macbook and on it when i install firefox and login my account for sync it syncs other things like bookmarks but does not sync all my extensions only a few of them.

I already tried multiple things like sync delibrately from windows and then pressing sync on mac or reinstalling firefox on mac . but its the same issue.

few of the extensions that are missing :

  1. Auto Tab Discard
  2. Download Manager (S3)
  3. DownthemAll
  4. Stylus ( very important for me)
  5. Tab Session Manager (THE most important for me)
  6. TamperMonkey ( Important)
  7. (Temporary Containers)
  8. uBlock Origin
  9. Xkit Rewritten
  10. Zoom Image

Asked by Ali A. 1 month ago

Last reply by Ali A. 1 day ago

FireFox Suspended? and Update to v.100 problem

Over the past few days FireFox v. 99.0.1 had been non-responsive on a tab. Got to the point I had to close FF and tried to use cCleaner to clear cache/history etc. How… (read more)

Over the past few days FireFox v. 99.0.1 had been non-responsive on a tab.

Got to the point I had to close FF and tried to use cCleaner to clear cache/history etc.

However cCleaner could not proceed as it claimed FF was still open.

Using Windows Task Manager I found FireFox was "Suspended" (screenshot 1)

I then terminated the task - so cCleaner could proceed.

Then FF appeared to work OK. Until the next time....

It just happened a few minutes ago closing FF - using cCleaner - once again FF was "suspended" and had to be terminated in Task Manager.

On FF help it said Update to version 100 which I did BUT the update got stuck on the FF Update - for several minutes (definitely over 10 mins) so I had to terminate the FF Updater using Windows Task Manager (screenshots 2 & 3) again used Task Manager to terminate that.

FF appeared to open OK even showed the version 100 What's new tab.

BUT when I used FF help to check version I got Restart FF to update to version 100 (screen shot 4) Perhaps the last might temporary due to terminating the what appeared to be stuck Updater, but it was worth mentioning.

PC details: OS Name Microsoft Windows 10 Home Version 10.0.19044 Build 19044 System Model HP Pavilion 590-p0097c Desktop PC System Type x64-based PC Processor Intel(R) Core(TM) i5-8400 CPU @ 2.80GHz, 2808 Mhz, 6 Core(s), 6 Logical Processor(s) Installed Physical Memory (RAM) 8.00 GB

Any help appreciated.

Thanks,

Vincent

Asked by UnknownVT 2 weeks ago

Last reply by UnknownVT 4 days ago

Firefox not rendering - profile

Hello, recently i installed Kubuntu 20.04 (KDE Plasma 5.18.8). I have this problem where firefox (version 100) is not rendering the window and i think it's the profile fo… (read more)

Hello, recently i installed Kubuntu 20.04 (KDE Plasma 5.18.8). I have this problem where firefox (version 100) is not rendering the window and i think it's the profile folder.

First i was thinking on the graphics. i have installed 'nvidia-driver-510'. I tried this Solution with no luck.

I have:

  • Intel HD Graphics 620
  • Nvidia MX130

I tried :

  • Renaming the folder '.mozilla' to '.mozilla_bak' works perfectly but i have to do this every startup, and firefox creates a new profile where i have to logon in every platform i use.
  • Downloading 'firefox-100.0.1.tar.bz2', it's the same, works fine with a new profile.

This lead me to the profile folder, running './firefox --profile ~/.mozilla/firefox/<profile_folder>' it's the same, not rendering the entire window. I dont know why my profile is causing this problem, i only use three addons: AdBlock, BetterTTV and FoxyProxy, i have the same problem even if i dont have these installed.

Asked by killuax 1 week ago

Last reply by killuax 6 days ago

<Security Issue> Can Firefox versions be downgraded automatically?

The image below are the details of my google account activity taken out from Google. The ip addresses in red I have hidden as they are my real IP. The rest of the IP's ar… (read more)

The image below are the details of my google account activity taken out from Google. The ip addresses in red I have hidden as they are my real IP. The rest of the IP's are not mine, and with a quick iplookup it directs to Sverdlovskaya oblast' in Russia. Now I dont think I used a russian vpn but there is a possibility I made an error. But what really strikes me here is the Firefox versions. At both the points 1 and 2, marked in blue. there is a change in version, in fact a downgrade from 100.0 to 96.0. How is this possible? I cant seem to find an explanation. And then it jumps back up to 100.0. I also another timestamp where it downgraded to 96.0, and then came back to 100.0 . I'm really worried about the possibility of a hacker on my computer. If someone can find an answer to this it would mean a lot!

Asked by arjuniscool0204 1 week ago

Last reply by arjuniscool0204 5 days ago

new computer firefox install wipes custom home page on all devices

This has happened to me on 3 different computers. Today, I installed Modicia linux operating system on a new computer. Then, I installed Firefox browser. I logged int… (read more)

This has happened to me on 3 different computers.

Today, I installed Modicia linux operating system on a new computer. Then, I installed Firefox browser. I logged into Firefox the normal way and all my book marks and passwords etc... were imported into the browser, but when I clicked the "Home" button, my customized home page was gone. There were just a couple buttons pre-configured to whatever the default thing is showing twitter and 2 or 3 other buttons, but not what I had spent 3 hours configuring on my other computers. This has only happened on a new install of Firefox.

When I went back to my old computer and started Firefox, they were all gone!!! All of them. How do I get them back without programming each individual button all over again? The picture shows what it looks like NOW. Before installing Firefox on this new computer, all 32 buttons on my home page were individually configured with URLs and custom icons. Walt

Asked by WalterRamjet 1 week ago

Last reply by WalterRamjet 2 days ago

Tabs are disappearing

My tabs keep disappearing. I have multiple tabs open but some of them just disappear for no apparent reason and I can't bring them back. I'm not in full screen mode and n… (read more)

My tabs keep disappearing. I have multiple tabs open but some of them just disappear for no apparent reason and I can't bring them back. I'm not in full screen mode and not toggling with the F11 key. Firefox is up to date and I've tried restarting my laptop.

Asked by mrsyardbroom 1 week ago

Last reply by mrsyardbroom 3 days ago

Firefox crashing every time I try to See all downloads

Seems like there's a bug in the new update. I can't see all the downloads, no matter how I try to open the list of downloads, the browser immediately crashes. I tried rei… (read more)

Seems like there's a bug in the new update. I can't see all the downloads, no matter how I try to open the list of downloads, the browser immediately crashes. I tried reinstalling (started a new profile, etc), the issue still persists.

Asked by elh.rotem 2 weeks ago

Last reply by elh.rotem 2 days ago

Ustable Behavior from FireFox

Foxfire (100.0) is unstable on my MacBook Air M1 OS 11.3.1. It frequently slows down its loading of site data, to the point of timing out Or simply crashing. At other tim… (read more)

Foxfire (100.0) is unstable on my MacBook Air M1 OS 11.3.1. It frequently slows down its loading of site data, to the point of timing out Or simply crashing. At other times it is completely normal.

Of the 3 in the house, this is the one connected to the incoming router from the ISP. The other two are connected by wifi, also using FireFox but completely free of the laptop’s seizing up. I have sent in a dozen FF Crash Reports

Even on the laptop, when slowed down to a crawl, the Ookla speed test shows the ISP’s full connection speed of 250MB/s

The problem has survived: • clearing the OS’s DNS cache • running it on the wifi mesh (disconnected from the Ethernet hardwire)at the other end of the house • refreshing FF using “Troubleshooting Info” • clearing FF StartUp cache • clearing FF Cashed Web Content (which quickly climbs back to ~800MB — is this a reasonable load?)

It is now asking me to confirm whether, with CMD-Q pressed, I really want to quit. I am in HTTPS-only mode, and it fails to recognize an HTTPS url, asking if I want to continue on to the HTTP site.

The laptop has run FF for 16-18 months before this showed up. Possibly at the time when I started to delete all cookies (with exceptions) at quitting FF, and enabling HTTPS-Only mode. But reverting these also makes no difference.

Do I have to ditch FF and use Safari?

Asked by wbps 1 week ago

Last reply by wbps 6 days ago

Problem with syncing and security and cookies, round 2

Hi This problem still occurs, this time it took about 3 days before it reoccurred. I'm having a problem that appears to be linked to syncing. I can clear it with "Refre… (read more)

Hi

This problem still occurs, this time it took about 3 days before it reoccurred. I'm having a problem that appears to be linked to syncing. I can clear it with "Refresh Firefox...", but then it will come back in about 2-3 days. Deleting my profile didn't help. The original problem description can be found at the link: https://support.mozilla.org/en-US/questions/1355876?utm_campaign=questions-solved&utm_source=notification&utm_medium=email#answer-1459234

Are there logs I can review or collect?

Thanks.

Roe

Asked by roeboat 1 day ago

Highlighting dropdown lists of menu bar

Hello there , I am trying to modify the menu-bar dropdown items when I hover over the list that opens with my mouse ( the dropdown list of any of Help , Tools , Bookmarks… (read more)

Hello there , I am trying to modify the menu-bar dropdown items when I hover over the list that opens with my mouse ( the dropdown list of any of Help , Tools , Bookmarks , History etc...). It is barely noticeable. I can hardly see the item chosen. I could use some help using the css. I am using FF93 and my platform is win7. Thanks look4

Asked by look4 5 days ago

Last reply by look4 4 days ago

Firefox does not display Facebook feed

There are a number of old threads regarding this and having worked through them it is still unresolved. 1) I have cleared cache/cookies 2) I have disabled all extensions … (read more)

There are a number of old threads regarding this and having worked through them it is still unresolved. 1) I have cleared cache/cookies 2) I have disabled all extensions 3) I have turned off tracking 4) I have tried in safe mode - still the same.

This is not just on one website - it is on ALL that have Facebook feeds. It is NOT just on my laptop - I have asked others to try - they have the same result - blank page. ...so please don't suggest re-installing Firefox!!

An example is: https://dragonsdensoftplay.co.uk/News-Events/news-events.html

The feed works ok in other browsers.

Thank you

Asked by gprit1 1 day ago

Last reply by gprit1 1 day ago

Firefox: Unable to load module (PKCS11, DNIe)

Firefox is unable to load module I've been trying to setup a smartcard reading device, and I've gotten stuck twice on the same place. When it comes to configuring the Sec… (read more)

Firefox is unable to load module

I've been trying to setup a smartcard reading device, and I've gotten stuck twice on the same place.

When it comes to configuring the Security Device on Firefox, I can't access the .so file. Firefox merely shows the error "Alert: Unable to add module", but I've noticed that when I try to browse my files manually, trying to access the /usr directory returns an error (sometimes, I seem to not be able to get it consistently).

It also happens that the software I installed for the digital certificate tried to open an html with Firefox, which is located in /usr/share/, and Firefox doesn't seem to be able to load that either. It returns a "Can't open file".

Steps followed

  1. Open Firefox
  2. Settings → Privacy and Security → Security Devices → Load
  3. Insert path /usr/lib/libpkcs11-dnie.so and try to load (yes, I've checked that the file does actually exist)
  4. Receive Alert: Unable to add module error

Relevant information

   Ubuntu 22.04
   I'm on the latest snap version of Firefox: 100.0.1-1
   Trying to setup the digital certificate for my Spanish ID (DNIe)

Asked by jana.lauco 4 days ago

How do I access my account? I used to have one it was a iMac that went dark, so I got a macbook

I just want to access my account so I can get my paid for ad blockers. I went into the security nightmare and I thought I was setting up two part security with an app I … (read more)

I just want to access my account so I can get my paid for ad blockers. I went into the security nightmare and I thought I was setting up two part security with an app I just got. I lost the app???? Where and how do I use this site? Can I watch youtube sometime to night or is it gone forever to me??


/moved thread from Firefox for iOS (for iPhone/iPad) section to Firefox section as you are using macOS.

Asked by thomas_kiechle 1 day ago