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I'm seeing a miniture Firefox icon in the main taskbar even though Firefox isn't running

Perhaps this is some artifact of being on Firefox 89.0 but I've noticed that even though Firefox isn't running - even Task Manager has no mention of it - a small icon of … (read more)

Perhaps this is some artifact of being on Firefox 89.0 but I've noticed that even though Firefox isn't running - even Task Manager has no mention of it - a small icon of Firefox is shown in the main taskbar all the time.

Asked by Tom_Young 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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A Microsoft Bing connect string pops up in my address bar everytime I connect to FireFox

This string that pops up https://www.bing.com/?pc=COSP&ptag=D080921-N9996AAA1CF2EE4B&form=CONMHP&conlogo=CT3335739 My PC immediately connects to Bing every … (read more)

This string that pops up https://www.bing.com/?pc=COSP&ptag=D080921-N9996AAA1CF2EE4B&form=CONMHP&conlogo=CT3335739

My PC immediately connects to Bing every time I connect or press the Home icon

I have used FireFox exclusively for more than 20 years - my current PC operating system is Windows 10 and I have never used Bing as my search engine

Can you please help

Asked by Wearmouth 10 months ago

Answered by FredMcD 10 months ago

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websites appear basic with no colour and elements have black outlines.

Mac updated to version 10.15.7 and now websites appear basic with no colour and elements have black outlines. I have attached screenshot with Chrome on right hand side an… (read more)

Mac updated to version 10.15.7 and now websites appear basic with no colour and elements have black outlines. I have attached screenshot with Chrome on right hand side and appearing normal and on the left is Firefox which is super basic. Does anybody recognise this problem as i am struggling to find any solutions.

Asked by Mackdaddy_1971 10 months ago

Answered by jscher2000 - Support Volunteer 10 months ago

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Firefox help directing me to odd website

Clicking on Firefox "Help" directed me to an odd "Crowdicity" website. This is rather worrying and makes me feel that I can't trust the browser's security anymore. Regar… (read more)

Clicking on Firefox "Help" directed me to an odd "Crowdicity" website. This is rather worrying and makes me feel that I can't trust the browser's security anymore.

Regards,

BarbaraD

Asked by BarbaraD 8 months ago

Answered by TyDraniu 8 months ago

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Southwest sends me an email after I browse for fares

When I browse for fares on Southwest Airlines, but don't book, I get an email a few minutes later urging me to book the flight. I was not signed in to SW at the time and… (read more)

When I browse for fares on Southwest Airlines, but don't book, I get an email a few minutes later urging me to book the flight. I was not signed in to SW at the time and I was in private browsing mode. How did Southwest connect that browsing session to my email?

Asked by cayoumans29 8 months ago

Answered by jscher2000 - Support Volunteer 8 months ago

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firefox crashes on startup

HI I am using win 10 with the latest version of firefox. Yesterday when I booted into windows and started firefox it promptly crashed. I had made no changes either to the… (read more)

HI I am using win 10 with the latest version of firefox. Yesterday when I booted into windows and started firefox it promptly crashed. I had made no changes either to the system or firefox in several days. Since then I have been unable to get it started except in safe mode and am therefore unable to enter troubleshoot mode. I tried my previous restore points but system restore failed with each one. I have run malewarebytes, adwcleaner and a couple of other programs but they all found nothing. My drivers are all up to date. As a last resort I did a clean uninstall of firefox and manually deleted the firefox folder. I downloaded a new installer from your site only to find that it crashed during install. However, using safemode, I did get it installed but it still crashes in normal mode. Below I've listed the last two crash ID's from the old version as well as the ID from the new one. bp-08805de5-865c-4c55-af1f-c79720211123 old installation bp-d76380c7-9f34-467e-a347-34a180211123 old installation

bp-a09ec77d-868b-4670-a455-ed2d60211124 from new installation

I would be grateful for any help as Firefox is the only browser I tolerate on my OS. If you need any further information I would be happy to oblige.

Thanks

Asked by communication2go 7 months ago

Answered by FredMcD 7 months ago

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95.0-64bit having issues with Office Online

This version 95.0-64 bit, has issues with Office.com URL running on Windows 10. I am able to log in; however, once I enter my password and press OK...windows is ALL WHITE… (read more)

This version 95.0-64 bit, has issues with Office.com URL running on Windows 10. I am able to log in; however, once I enter my password and press OK...windows is ALL WHITE. Nothing is being displayed.

I compared this to Chrome to see if there were issues on the Microsoft side and Chrome is working normally. I was hoping to attach a snip; however, file upload isn't working....it just spins forever.

This was working just fine on Friday. BTW...OS Updates are current.

Any assistance is appreciated. Regards, Mark

Asked by mestridge 6 months ago

Answered by TyDraniu 6 months ago

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can't play videos on one website

hello, i'm having trouble playing videos on a website..What i tried: 0) disabled all my extensions.. 1) refresh firefox - videos work for a minute or until i restart fir… (read more)

hello,

i'm having trouble playing videos on a website..What i tried:

0) disabled all my extensions.. 1) refresh firefox - videos work for a minute or until i restart firefox..probably something it's syncing and bringing back the problem 2) renamed prefs.js - same thing as refresh..after I turn on syncing ..problem reappears

Asked by Mvn 6 months ago

Answered by Mvn 6 months ago

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Circle shaped shortcuts like Chrome

Hi. I was wondering if there's any way to change the shape of shortcuts like Chrome (Square to circle). I mentioned two images. Unfortunately, MaterialFox's theme could n… (read more)

Hi. I was wondering if there's any way to change the shape of shortcuts like Chrome (Square to circle). I mentioned two images. Unfortunately, MaterialFox's theme could not help me and there weren't similar themes or extensions.

And I don't want shortcuts become bigger/highlighted like 3rd image, when I hold the cursor on them.

Thanks and sorry for my bad English! :)

Asked by mn777 6 months ago

Answered by Paul 6 months ago

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New tab

I use firefox because is the best in every aspect, but opening a new tab in it and typing, it takes me to address bar instead of search bar and that is annoying. Firefox … (read more)

I use firefox because is the best in every aspect, but opening a new tab in it and typing, it takes me to address bar instead of search bar and that is annoying. Firefox search bar is useless in that way. Thanks for listening.

Asked by ermiss2 4 months ago

Answered by Terry 4 months ago

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blinking typing cursor works everywhere

I am clicking on any object or text in the browser and the typing cursor appears, when it is actually supposed to show only in textboxes and this is getting annoying over… (read more)

I am clicking on any object or text in the browser and the typing cursor appears, when it is actually supposed to show only in textboxes and this is getting annoying over time(check photos). So how can I fix this bug?

Asked by katanamad4 2 months ago

Answered by Terry 2 months ago

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Inbox changes

The density in the gmail inbox is set to compact, but every time I log in it becomes normal with an obscure symbol in the box to the right. How can I get gmail to be comp… (read more)

The density in the gmail inbox is set to compact, but every time I log in it becomes normal with an obscure symbol in the box to the right. How can I get gmail to be compact right from the start?

Asked by Göran 2 months ago

Answered by jeyson1099 2 months ago

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Send tabs from FF mobile: FF Desktop opens received tabs 3-4 times

I am sending tabs from Firefox mobile to Firefox desktop (Arch Linux) (on a regular base for years). All worked fine. After a new install two weeks ago the Firefox deskto… (read more)

I am sending tabs from Firefox mobile to Firefox desktop (Arch Linux) (on a regular base for years). All worked fine. After a new install two weeks ago the Firefox desktop receives the tabs and opens them as supposed. But after a day or three when I open Firefox desktop it opens all previous tabs again together with the newly sent tabs. I deleted the Firefox profile and installed from Firefox sync but the problem occurs. I deleted all devices in sync and added my 2 devices (desktop and mobile) again but it didn't work. Does anybody have a similar problem (and a solution)?

Asked by samesdat 1 month ago

Answered by samesdat 1 month ago

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certain characters show up wrong on homepage

I have seen this in some past versions of FF It usually goes away after a few upgrades Instead of whatever it's supposed to display, you can see that it shows some ran… (read more)

I have seen this in some past versions of FF It usually goes away after a few upgrades

Instead of whatever it's supposed to display, you can see that it shows some random characters.

Annoying. I dont even remember what it's actually supposed to show

Asked by j45000 1 month ago

Answered by FredMcD 1 month ago

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Firefox will not connect

So this morning (5/4/2022) I start the computer (desktop) Win 10 Pro, 64 bit and Firefox will not connect. Checks: I verified that my phone connects to my wireless; I ver… (read more)

So this morning (5/4/2022) I start the computer (desktop) Win 10 Pro, 64 bit and Firefox will not connect.

Checks: I verified that my phone connects to my wireless; I verified that email is connecting; I verified that Chrome is connecting.

I did the following:

I refreshed Firefox -> Firefox will not connect I started Firefox in troubleshoot mode -> Firefox will not connect I uninstalled and then restarted my computer and then reinstalled -> Firefox will not connect

Further, the once working about:config update to reinstate compact menus has no effect (why not test for a mobile OS before expanding the menus...?) Regardless, this secondary for the moment.

What to next is a mystery to me. Firefox has become so troublesome that it is almost not worth it to continue fighting with it.

Asked by r.j.dill 1 month ago

Answered by FredMcD 1 month ago

  • Solved

Secondary right-side navigation slider missing

My Firefox has suddenly stopped working when websites have menus you need to scroll through on the right side. Example: websites where you are drilling down through filt… (read more)

My Firefox has suddenly stopped working when websites have menus you need to scroll through on the right side. Example: websites where you are drilling down through filter options, or in Ancestry where you will typically open a record in the hints screen and scroll down through the detail. The right scroll navigation causes the whole page to scroll up and down; there's no way to navigate down in the sub-display. I have run FF in safe mode, and done a scorched-earth uninstall/reinstall and the problem persists even with no plug-ins restored. This is on a machine running Windows 11. The machine crashed right before this became a problem. Sites work in Edge without issue.

Asked by swalker7736 1 month ago

Answered by swalker7736 1 month ago