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Firefox won't play nice with PearsonVue?

I'm trying to take a proctored test with PearsonVue. It keeps saying on the system test that Firefox is still running. I've tried shutting down through Task Manager. I… (read more)

I'm trying to take a proctored test with PearsonVue. It keeps saying on the system test that Firefox is still running. I've tried shutting down through Task Manager. I've tried rebooting and just using Chrome to access the test page. It still says it's running. Next step is to uninstall...surely there's another solution!?

Asked by lava1 3 weeks ago

Last reply by jonzn4SUSE 2 weeks ago

web Browsers Icon (ico)

Hello, Every since the last 2 updates. When I drag and drop a web site from browser into a folder, the ico that is attached to the website are super super tiny now. They … (read more)

Hello, Every since the last 2 updates. When I drag and drop a web site from browser into a folder, the ico that is attached to the website are super super tiny now. They were not before. I have been forced to make Icon (ico) myself from the website Logo (if they can be found) I have attached a picture. The bottom Link is how it now comes out from Firefox (Mozilla browser) since the last 2 upgrades. The top one with the folder "new folder" is how it SHOULD be, but I had to make this ico myself and exchange it out. - this happens to EVERY file I drag and drop. The second photo - the one with family group etc. The top link one is how always use to be the bottom link is how it now comes out. - See how small it has become.

How can I put it back to the top one. - only way I have been to fix this is to exchange it with my own (made) icon - and with this FK (Familykin) one, I can not find a logo clipart to replace it. (which I have been using lots of , as I do my geneology of famous people). Please help me laurie O (Sweden), ps, I prefer english.

Asked by LaurieO 3 weeks ago

  • Solved

Can't login to 53.com with Firefox on Mac, but can on Windows

We generally can't access 53.com using Firefox (102.0.1 (64-bit) on MacOS on our M1 Macbook Air, but can on Windows 11. All software versions are current, and we even pe… (read more)

We generally can't access 53.com using Firefox (102.0.1 (64-bit) on MacOS on our M1 Macbook Air, but can on Windows 11. All software versions are current, and we even periodically encountered this on our Mac with past versions of Firefox and MacOS software. Clearing cookies and cache has sometimes helped, but is not working now. There is no error code displayed, the signin in box simply has its three dots continuing to cycle indicating that it is working, but the status bar is not displaying the "transferring data from onlinebanking.53.com" url as it does on Windows, per the attached screenshot. Created the attached screen shot from Windows, but this is where it hangs on the Mac. Also, this happens whether the extensions are enabled or not, and there are far fewer extensions on the Mac browser, primarily Lastpass and Grammarly. BTW, the site works fine on Chrome on both systems, but we obviously want to stick with Firefox.

Any suggestions on how this can be resolved once and for all would be greatly appreciated!

Thanks and regards,

Howard

Asked by hij2001 3 weeks ago

Answered by Terry 3 weeks ago

  • Solved

Firefox win10: search bar at the bottom of the page

Hello, i often use the j,k,l keys to scroll/pause videos on youtube and i often get the "weird" bar at the bottom of the page. I cannot tell you exactly what it is. The q… (read more)

Hello, i often use the j,k,l keys to scroll/pause videos on youtube and i often get the "weird" bar at the bottom of the page. I cannot tell you exactly what it is. The question is: how turn off this? I am attaching a screen shot.

Asked by xxx343 3 weeks ago

Answered by xxx343 3 weeks ago

Suggestion on cookie display screen

I am probably treading a fine line between security and confusion. When viewing the stored cookies I am perplexed why the window is so "Small". (See picture) file:///home… (read more)

I am probably treading a fine line between security and confusion.

When viewing the stored cookies I am perplexed why the window is so "Small".

(See picture)

file:///home/me/Pictures/Screenshot%20from%202022-07-21%2017-13-04.png

Why can't it be made bigger / full screen?

Just asking.

Asked by teeny_weeny 2 weeks ago

  • Solved

Firefox doesn't display the font Helvetica correctly

The attached image shows Firefox (on the right) not displaying Helvetica correctly. It appears jagged and not pleasant to look at. The browser on the left is Edge and al… (read more)

  • The attached image shows Firefox (on the right) not displaying Helvetica correctly. It appears jagged and not pleasant to look at. The browser on the left is Edge and all Chromium based web browsers seem to render it as it should.
  • I've tried to look into (about:preferences#general) and the option that says (Allow pages to choose their own fonts, instead of your selections above) is ticked.
  • I've also tried reinstalling the browser, clearing the website cache and also, removing my profile from it. None of these seemed to fix the issue.
  • It's been persistent for quite some time now, however I didn't really find any articles regarding this issue.
  Any help would be greatly appreciated!

Asked by CircuitMoon 2 weeks ago

Answered by TyDraniu 2 weeks ago

New Tabs Do not Load, have to restart Firefox to get working

Firefox browser has become more and more unstable. When opening a new tab where it be opening a link in a new tab or a new tab and going to a website. It just does not go… (read more)

Firefox browser has become more and more unstable. When opening a new tab where it be opening a link in a new tab or a new tab and going to a website. It just does not go anywhere and then eventually all my other tabs stop working as well. I am at the point of moving to a different browser, what can we do to fix this?

Asked by chippensteel 2 weeks ago

Flickering cursor on 102.0.1

So far I have tried everything possible, clean reinstall, reboot machine, safe mode, turning off hardware acceleration; issue stands that cursor is in consistent flickeri… (read more)

So far I have tried everything possible, clean reinstall, reboot machine, safe mode, turning off hardware acceleration; issue stands that cursor is in consistent flickering mode and completely vanishes when stopping moving cursor, as if its default state while firefox window is active is to be "visibility:hidden" and tries enfocre it as much as possible when moving; system: windows 10 issue started very recently,. when firefox crashed and crash reporter rebooted browser, as if something went completely broken for specifically firefox deep inside system (yes I also purged all mozilla related stuff from registry when clean reinstalled)

Asked by mystik.89 2 weeks ago

White rectangle over screen when enabling

As seen in the attached image a white rectangle appears at the bottom of my screen on nearly every website when enabling the Dark Reader plugin or when using the option S… (read more)

As seen in the attached image a white rectangle appears at the bottom of my screen on nearly every website when enabling the Dark Reader plugin or when using the option Simple CSS in the Dark Background And Light Text plugin (although using this plugin the rectangle isn't white but black in color).

As this bug appears with Dark Reader and with Dark Background And Light Text it appears to be

Can it be circumvented somehow until it's fixed?

Asked by Robert 2 weeks ago

cannot open link in Bell webmail email

I use Bell webmail and have no problem accessing emails. However cannot open/click an attachment square from Bell regarding a survey they emailed me. There was a square … (read more)

I use Bell webmail and have no problem accessing emails. However cannot open/click an attachment square from Bell regarding a survey they emailed me. There was a square saying 'complete survey' when I printed their email but not visible on my email desktop screen. When I forwarded email to a friend she was able to open the survey and thinks it is a browser problem. Can you suggest how to open an attachment. I have no problem with PDF links and those underlined. Thank you. Elly Scholten

Asked by scholtee 2 weeks ago

access denied

Access Denied You don't have permission to access "http://www.lowes.com/?" on this server. Reference #18.c8fcc17.1658715251.9bcbae5 This is the message I get when tryin… (read more)

Access Denied You don't have permission to access "http://www.lowes.com/?" on this server.

Reference #18.c8fcc17.1658715251.9bcbae5

This is the message I get when trying to access several sites. Lowes, Paducah Bank, Citizens Bank only have this problem with Fire Fox, I have to access with another browser only happens some times with Fire Fox called Windows and they said use another browser.

Asked by lallen91 2 weeks ago

Firefox BLOCK Auto-Play

Hi, I have Autoplay disabled in the firefox settings, however as most people will know a lot of websites circumnavigate this becasue they know better then me. The below w… (read more)

Hi, I have Autoplay disabled in the firefox settings, however as most people will know a lot of websites circumnavigate this becasue they know better then me.

The below website "Twitter" refuses to acknowledge my "settings" https://twitter.com/search?src=typed_query&q=%23ukraine

Why can't Firefox fix this? Why have settings if websites can just ignore them?? Also another thing, Autoplay dosen't make any sense to me, if you wan't to watch the full video, you have to first turn on sound, and then move the slider bar the the start. This is stupid! Just let the user choose if they would like to have videos autoplay or not. I hate the internet.

One more thing, I do realize there is a setting in Twitter to disable autoplay, however you need to be logged in for that option to be available. Websites should just repesct the settings of there webusers. Thants why "global settings' exist. Unfortunately just another redisculous control feature of the modern internet.

Thank you for reading and or helping.

Asked by Nate 2 weeks ago

Audio playpack clipping (crackling, poping)

My audio is clipping in Firefox. I have a new Macbook Pro with the latest MacOS and latest Firefox update. It happens in all audio playbacks. It dows not happen in other … (read more)

My audio is clipping in Firefox. I have a new Macbook Pro with the latest MacOS and latest Firefox update. It happens in all audio playbacks. It dows not happen in other browsers. I have tried other Soundcards, but it did not help. I tried the safe mode but that did also not help.

Asked by EMBEE 2 weeks ago

how to stop firefox from jumping, or scrolling, to the bottom of long forum posts

When paging through long threads on a forum Firefox always jumps to the bottom of the next page instead of the top. The problem also occurs in Safe Mode. It does not occu… (read more)

When paging through long threads on a forum Firefox always jumps to the bottom of the next page instead of the top. The problem also occurs in Safe Mode. It does not occur in other browsers such as Chrome or Edge. The forum in question is www.myfootballforum.com.

Asked by Hairy Scot 1 week ago

Last reply by Terry 1 week ago

I believe I was spoofed using my GMAIL

I was checking my EMAIL the same way I always do: open new tab, click the Gmail button on the new tab. Well once it opened, I then opened my second GMAIL account, and not… (read more)

I was checking my EMAIL the same way I always do: open new tab, click the Gmail button on the new tab. Well once it opened, I then opened my second GMAIL account, and noticed that the two were different. Which forced me to check the URL of my main account and I noticed that they were different. "?zx=s0wp4i3jcokr" was sandwhiched between the number zero and the word "inbox" in the URL. Was I spoofed, and if so, what course of action should I take?

  • NOTE*

Prior to noticing the strange URL my key had been malfunctioning intermittently. Went into inspector to check code, and every word was just random letters. Is this related?

Asked by riskitdreams 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

are cookie addons needed with firefox 103.0.1 ? aka: Total Cookie Protection

REF: FF/v103.0.1 Are various cookie managers needed now that V103.0.1 states on "What's new FireFox..." tab when it installs update and then restarts. I have cookie addon… (read more)

REF: FF/v103.0.1

Are various cookie managers needed now that V103.0.1 states on "What's new FireFox..." tab when it installs update and then restarts.

I have cookie addons: I don't care about cookies AND Cookie Quick Manager

Additionally, in Settings via "cookies" search results I have setup: - Enhanced Tracking Protection = Strict - Send "Do NotTrack" = Always - Delete cookies and site data when Firefox is closed = enabled ...Manage Exceptions = websites I trust and use frequently, data persistency makes life easier...

- Remember browsing and download history = enabled - Remember search and form history = enabled - Clear history when Firefox closes = enabled ...Settings for Clearing History:

  History section: Cookies = enabled, Cache = enabled
  Data section: Offline web site data = enabled

To be honest, I'm out of my depth here. Attempting settings which 'seem' best for me...?

Best to all Tim

Asked by Timmeh 1 week ago

Permission Problem with Camera

We have a customer using our SaaS solution running through Firefox 91.12.0 ESR. The web application we provide requires access to the camera on the local machine so we ca… (read more)

We have a customer using our SaaS solution running through Firefox 91.12.0 ESR. The web application we provide requires access to the camera on the local machine so we can capture a photo. We give them instructions and they configure their instance of Firefox to ALLOW access to the camera, along with several other adjustments (like allowing pop-ups, and no autofill).

However, whenever they restart Firefox the camera permission reverts back to the DEFAULT of Always Ask. The other settings adjustments we make, like pop-ups and no autofill stick around, but not the camera setting.

We've checked the PREF.js file in the Profile folder and that doesn't appear to be a problem. On our in-house machines we are running the same version of Windows and Firefox and cannot reproduce the problem.

The customer has recently applied the upgrade from an earlier version of Firefox ESR to 91.12.0. The customer has also imaged the PC and copied over to a large number of additional machines for use around their organization. This problem is causing a serious disruption to their deployment of the updated PC's as we work with them to try and troubleshoot the problem.

Any ideas on what to try would be appreciated.

Asked by mfranke62 1 week ago

Last reply by Terry 1 week ago