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  • Archived

online banking. lloyds, UK firefox will not allow!

its the browser, the opperative said when I phoned in about no access. try chrome, they said and true enough it worked. Just shy of 15 years with firefox and now nothing … (read more)

its the browser, the opperative said when I phoned in about no access. try chrome, they said and true enough it worked. Just shy of 15 years with firefox and now nothing but problems, the cut and paste does not work and now this! pointless staying with them

Asked by changeittillitbreaks 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Network Protocol Error

I've been having this problem for a couple of weeks now. When I go to certain websites (that work on Every other browser I use) I get the following error: Network Prot… (read more)

I've been having this problem for a couple of weeks now. When I go to certain websites (that work on Every other browser I use) I get the following error:


Network Protocol Error

An error occurred during a connection to www.diamondtoolstore.com.

The page you are trying to view cannot be shown because an error in the network protocol was detected.

   Please contact the website owners to inform them of this problem.


It happens with Lowes & Home Depot - two sites I use every day for work. Now I have to use Chrome or Microsoft Edge -YUCK. I went to your help page and tried everything I could find that may help with this issue and nothing has helped. I see that there are a LOT of other people having the problem as well...Can you please fix it.

Tracie

Asked by Ventura Construction 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

Why Firefox So Heavy On My System??

Why does your Browser use up so much of my CPU & have all these unknown processes going without my knowledge??? It's slowing & unnecessarily overheating my gaming… (read more)

Why does your Browser use up so much of my CPU & have all these unknown processes going without my knowledge??? It's slowing & unnecessarily overheating my gaming laptop! What can I do 2 kill all ths extra, unwarranted activity of your Browser?!? Plz help!?

Asked by Jay L 1 year ago

Last reply by cor-el 1 year ago

  • Archived

when streaming the attached images happen.

My Dell Laptop INSPIRON 3793 running the Firefox/Mozilla Browser when I stream in Youtube or LiveNews periodically goes into the images in the photos I uploaded here. I … (read more)

My Dell Laptop INSPIRON 3793 running the Firefox/Mozilla Browser when I stream in Youtube or LiveNews periodically goes into the images in the photos I uploaded here. I am compelled to do a hard restart. I have been working with Dell Technical Services and they indicate they have no history of this issue. I am running Windows 10. My system has all technical updates including current drivers . I really do NOT want to move off FireFox but I getting pressure to run another Browser and wait and see if the problem surfaces. Is there any history of this issue with this Firefox. Any help or insight you can provide would be greatly appreciated. Thank you, Cate Brown

Asked by Cate Brown Rayne 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

firefox browser

After years of Firefox, suddenly I cannot start Firefox. It crashes in less than 5 seconds after I try to open it. Safemode did not help. Reloading Firefox did not hel… (read more)

After years of Firefox, suddenly I cannot start Firefox. It crashes in less than 5 seconds after I try to open it. Safemode did not help. Reloading Firefox did not help. And I certainly need my bookmarks and history. I have no idea why it is suddenly happening. i am on a Dell Desktop, windows 10, 64-bit machine. Both Malware Bytes and Norton show there is no malware.

Asked by mathprofessor 1 year ago

Last reply by mathprofessor 1 year ago

  • Archived

Lock up

When I load KRCR.com it opens. When I click on an article screen goes blank. When I open redding.com page freezes and locks up Firefox. Using Sonoma 14.1 Cleared the dat… (read more)

When I load KRCR.com it opens. When I click on an article screen goes blank. When I open redding.com page freezes and locks up Firefox. Using Sonoma 14.1 Cleared the date but no difference

These sites open on Safari with no problem.

Any help appreciated, Don

Asked by dhborden 2 years ago

Last reply by dhborden 2 years ago

  • Archived

Cannot log in to UFB direct. The Bank says use chrome. I can log in with Microsoft edge, but firefox is my preferred browser

I need to be able to access banks, specifically USB Direct. I can access my credit union but when I try to get my statement, I get a message that I have been logged out … (read more)

I need to be able to access banks, specifically USB Direct. I can access my credit union but when I try to get my statement, I get a message that I have been logged out due to inactivity.

Asked by Popover 1 year ago

Last reply by TopGun 1 year ago

  • Archived

I recently got on your beta channel somehow for firefox for releases and now have a problem

i now keep getting a pop up window saying that this profile was last used with a newer version of this application. Please create q new profile. what am I to do? … (read more)

i now keep getting a pop up window saying that this profile was last used with a newer version of this application. Please create q new profile. what am I to do?

Asked by Qbertusofborg 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Pass PC scan

I need to pass a pc scan on my new hp all in one desktop for a new job with Arise.com It allows me to use mozilla firefoc for my pc scan, I continue to fail. please help… (read more)

I need to pass a pc scan on my new hp all in one desktop for a new job with Arise.com It allows me to use mozilla firefoc for my pc scan, I continue to fail. please help

Asked by Lauren G 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

FIREFOX slow to load

Dear Mozilla/Firefox, in the past week or so Firefox is noticeably slower to load than Norton Secure or Google Chrome. Running from a shortcut or pasting the same link in… (read more)

Dear Mozilla/Firefox, in the past week or so Firefox is noticeably slower to load than Norton Secure or Google Chrome. Running from a shortcut or pasting the same link into the address bar, Firefox takes around 25 seconds to load where Norton is almost instant. There are features of Firefox that I prefer over other browsers so hope you can guide me how to fix this. Thank you,

Asked by Glass Junkie 1 year ago

Last reply by zeroknight 1 year ago

  • Archived

exporting logins/p-words

When I followed instructions, it sent the login file to the flash drive I designated but in an Excel format & I don't know how to print it in a readable (.doc format)… (read more)

When I followed instructions, it sent the login file to the flash drive I designated but in an Excel format & I don't know how to print it in a readable (.doc format). Any help is greatly appreciated. bucretired@yahoo.com

Asked by vintageseabee 1 year ago

Last reply by cor-el 1 year ago

  • Archived

video, you tube

Up until today video on youtube played fine. Today I can hear audio, but the scree is just green. Trying to fix myself, I read change preferences in Fire Fox. But I can't… (read more)

Up until today video on youtube played fine. Today I can hear audio, but the scree is just green. Trying to fix myself, I read change preferences in Fire Fox. But I can't figure it out. Bitchute and Rumble play fine. I reset my desktop by turning it off. Same with closing down my browser. No help there.

Asked by timj 1 year ago

Last reply by Terry 1 year ago