Firefox Support Forum

Hi! I have read that Firefox sync data are encrypted and safe. I would like to know if you ever had to give security authorities access to sync data, even though they are encrypted? Thanks.

Hi,

I cannot find a way to turn off/disable the "AutoFill" setting... it keeps on revealing my email addresses before I've typed them out.

I'm not a fan of these security breeches. Firefox is giving the wrong info online about disabling this feature because each time I try to disable in preferences/privacy... there is no "dropdown menu" whatsoever.

Any help on this matter will be most appreciated.

Hello, so Uh from some point my we pages stopped working when they are using Javascript page like wormhole.app for example and when I launched Firefox, my theme was disabled and all my extensions were installed, but not showing in the extension bar

They had invisible icons which can be clicked on and show text like "dark reader etc." But when you click them it doesn't show anything I'm on windows 10

I was happy to learn Mozilla is so committed to privacy. But the fact it does not allow the "Look Up" feature on Mac's when you get the definition of a work by selecting then right-clicking on a word is ridiculous.

Unfortunately this is a deal breaker. Will it ever be fixed or should I go back to any other web browser that does allow this?

So I like when my Default Zoom is 120% and when coding above 130% or 140% to see code more clear. For Example, here :

https://www.w3schools.com/js/tryit.asp?filename=tryjs_array_foreach_2

When I was Zooming to 130% fonts were still thin as I like and that because I unchecked this option in Language and Appearance > Advanced > Allow pages to choose their own fonts, instead of your selections above. (and the rest of options was default)

So everything was fine as I wanted. After last update of Firefox fonts become bold when I zoom, and I really don't like it… and when I was coding in Console fonts were also thin, but now bold.

Can anyone help me to fix this as it was before ?

Hi! Ever since Quantum, I haven't paid much attention to Firefox (not much of a point, is there -_-). But today, I found myself using modern Firefox again and wanted to add a keyword search bookmark. Where has the "keyword" field gone from the "Add Bookmark" dialog? Is there a way to bring it back? I found nothing promising under about:config :(

All I see when googling is guides saying I should first add a bookmark, then go to the bookmarks panel, find and select my new bookmark, edit properties, and then I'll be allowed, by Firefox's grace, to add/edit keywords. This takes all of the convenience out of the process.

Does anyone maybe know an extension that can bring the field back?

Thank you all :)

Since upgrading to Firefox 99.0.1 when I bookmark a web page into a specific folder, the URL does not appear when I open that folder. A restart of Firefox does not fix the issue.

But if I try to Bookmark the same page again, I am asked to edit it. So it must be in the folder but it is not visible! Help!

I have Firefox 99.0.1 (64-Bit) now & have not had a problem in the past accessing https://customer.xfinity.com/#/services/internet#usage.

Now, it partially loads & often get the "SSL_ERROR_BAD_MAC_ALERT" error.

In looking it up, this error appears to be specific to Firefox.

It was an issue 3 years ago: [https://support.mozilla.org/en-US/que.../1256432].

For the past few years, Firefox has had more problems with websites that work fine in other browsers, even the EDGE browser. Even in the 3-year-old bug mention above, it works in other browsers, but in the Firefox browser fails.

Firefox needs to fix this bug. It should not be an issue for over 3 years, especially when it works fine in other browsers.

Running 98.02, Windows 10. Firefox keeps opening without all my tabs and other personalized information. Just a single tab or maybe 2 that have nothing to do with me. If I go to about:profiles, one of the profiles listed will (so far) have my lost information. When I recovered the first time, I quickly created a profile if the current, good configuration. However, now when the problem recurs and I go back to that profile I created, Firefox is once again a single tab of a URL I've never seen. I'm afraid I will lose everything!

BTW the first symptom was that when I clicked on a link in email (Outlook 2021), the link opened in a new Firefox window, not a new tab of the current window. This, despite telling Firefox not to do that in Settings and checking about:configuration to make sure it would not occur.

-Rick Exner

I would like to request a feature that will automatically collapse any add-on not active in the correct tab to fold back into the overflow arrow, simple as that

(I don't even know if any devs see this forum, but I don't know where is a good place to give feedback)

I need to constantly copy/paste in my job -- quickly, I do online support -- and the latest version seems to have disabled the right click copy/paste menu. It either doesn't do it at all, or it pastes only the last word. I have to paste single sentences out of other paragraphs, or copy URLs. What's up with the functionality not working? It is a serious problem. I've used firefox happily and almost exclusively for years, but if this continues, I'll have to go to another browser. Fix the problem so copy/paste using the right click menu works for any amount of text from any source.

Firefox tells me the Pinterest save button is installed but it is not visible to me. I have tried removing it and adding it again but it is still not visible. It seemed to disappear when Firefox did its renewal thing and I had to sort out all my favourites along the task bar again.

searches blocked, message says "You don't have permission to access the requested URL on this server. Reference: 18.84e4317.1650916378.518b3b92"

I get this message on everything now. I visit the same websites all the time, can't get to them now. this is quite annoying!

Firefox will only open in Safe mode, previously it was working but now it's not.

I have Ubuntu 22.04 Firefox version 99.0.1 (64-bit)

When I try to open it in command line, it's also only opening in safe mode but I do also get some error messages that I've included below.

So what does all this stuff below from the command line actually mean? And how do I fix it?

matthew@matthew-desktop:/var/log$ firefox Gtk-Message: 22:02:17.854: Failed to load module "canberra-gtk-module" Gtk-Message: 22:02:17.855: Failed to load module "canberra-gtk-module" ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment.

(firefox:23012): Gdk-WARNING **: 22:02:19.034: The program 'firefox' received an X Window System error. This probably reflects a bug in the program. The error was 'BadAlloc'.

 (Details: serial 506 error_code 11 request_code 146 (unknown) minor_code 7)
 (Note to programmers: normally, X errors are reported asynchronously;
  that is, you will receive the error a while after causing it.
  To debug your program, run it with the GDK_SYNCHRONIZE environment
  variable to change this behavior. You can then get a meaningful
  backtrace from your debugger if you break on the gdk_x_error() function.)

Exiting due to channel error. matthew@matthew-desktop:/var/log$

have mac 10.10.5 -tried to install newer firefox browser (not compatible) and in process lost old version of broswer and all bookmarks. Can find and reinstall original browser and regain my bookmarks

I need support by phone!!!

All your support answers on the web page do not help.

Many of the answers suggest going to options. FIREFOX DOESN'T HAVE AN OPTIONS BUTTON.

I have donated to Mozilla. If you can't help me, I certainly won't be donating ever again.