Showing questions tagged:

Syncing Firefox between my PCs and my Apple MAC

I have about 30 user/password accounts logged when I use my Firefox account on Windows PCs but here on my new Apple Mac tablet, I do NOT see/get any of those accounts. I… (read more)

I have about 30 user/password accounts logged when I use my Firefox account on Windows PCs but here on my new Apple Mac tablet, I do NOT see/get any of those accounts. Is there something I need to do to enable this to work?

Solved Archived 1 209

Firefox Search Engine Bar issue

A few updates ago, the way the the search engine icons/shortcuts worked in the search bar ui changed, and for the life of me can't figure out how the change it back. The … (read more)

A few updates ago, the way the the search engine icons/shortcuts worked in the search bar ui changed, and for the life of me can't figure out how the change it back.

The best way that I can explain it it when you click on an search icon/shortcut without typing something in, it would just take you too that search engines website homepage. It doesn't do that anymore and I would like to get that functionality back.

Any help would be appreciated, hopefully that explanation make sense.

I will attach a picture of the icon's/shortcuts of what I am talking about.

Thank you for your time. :-)

Archived 1 280

Firefox won't start up

When I try to start Firefox, the following dialog box appears: XUL Runner Error: Platform version 128.0.3 not compatible with minVersion >= 128.0 maxVersion <= 128… (read more)

When I try to start Firefox, the following dialog box appears:

XUL Runner Error: Platform version 128.0.3 not compatible with minVersion >= 128.0 maxVersion <= 128.0

Clicking the OK button closes the attempt to start Firefox.

Do I need to reinstall the latest version? If I do, will all my info be saved? Jan

Archived 1 260

Firefox will not Open on MacOS Version 14.6.1

When I updated my MacOS Sonoma to Version 14.6.1, I was unable to open the Firefox App. When I click on the icon the dot below shows that its active, but no windows appea… (read more)

When I updated my MacOS Sonoma to Version 14.6.1, I was unable to open the Firefox App.

When I click on the icon the dot below shows that its active, but no windows appear. I tried doing "Show all windows", but the screen just says "No Available Windows".

Archived 1 170

Posting comments on New York Post

Firefox does not allow me to post comments on New York Post. The comment section says I must log in to post, but I am already logged in. I can log out and log back in… (read more)

Firefox does not allow me to post comments on New York Post. The comment section says I must log in to post, but I am already logged in. I can log out and log back in again, but still not allowed to post as it says I need to log in. When I change browsers there is no difficulty posting after logging in. What setting on Firefox is preventing me from posting on NY Post?

Archived 1 380

Why is this not syncing??

This is my second email to you.... I just switched to Firefox from Chrome, because Chrome was crashing all the time. All I want to do is sync my computer, laptop, phone a… (read more)

This is my second email to you....

I just switched to Firefox from Chrome, because Chrome was crashing all the time.

All I want to do is sync my computer, laptop, phone and Ipad's reading list. I want to be able to see an article on one device, add to the reading list, and have it on all devices.

I'm logged in under the same name on all, and it says sync is on, but the reading lists are different.

Can someone help me? My phone number is [removed phone# from public support forum], email is [removed email from public].

Thank you!

Locked Archived 1 499

PDF printing problem when content type PDF action is set to "open in firefox" but works if set to "use windows default application"

as the title states we recently had to upgrade the FF versions our clients are using because of a code update that required latest version of FF. the problem now is that … (read more)

as the title states we recently had to upgrade the FF versions our clients are using because of a code update that required latest version of FF. the problem now is that PDF printing is having problems when action is set to "open in firefox" it's not able to print completely the PDF. But if we change the action to "use windows default application" it works fine.

So my question is why is this happening? I did some research and found related issues https://support.mozilla.org/en-US/questions/996487 and https://support.mozilla.org/en-US/questions/1249538

What is the technical explanation for this? We're happy to just set the FF preferences to "use windows default application" but we'll need to tell them why that is.

thank you

Archived 1 180

I have error message platform version 129.0 is not compatable with mini Version 128.0.3 what does this mean. I have downloaded another one but doesnt have my settings etc. What is the issue please?

Topic as above. can't access the browser with all my settings - some will need reverification codes if I can't access - any advice please thanks Rob error message plat… (read more)

Topic as above.

can't access the browser with all my settings - some will need reverification codes if I can't access - any advice please thanks Rob

error message platform version 129.0 is not compatable with mini Version 128.0.3 what does this mean? Thanks

Archived 1 270

Errorcode: SSL_ERROR_UNSUPPORTED_VERSION

Hi @ all, is there any way to open a website that i trzust inb, but that runs with an old TLS-version? I tried to open the user interfaceof my D-LINK NAS via the IP-addr… (read more)

Hi @ all, is there any way to open a website that i trzust inb, but that runs with an old TLS-version?

I tried to open the user interfaceof my D-LINK NAS via the IP-address and only received this error:

"Error: Secured connection failed

An error occurred when connecting to 192.xxx. The remote site is using an unsupported version of the security protocol.

Error Code: SSL_ERROR_UNSUPPORTED_VERSION

The website cannot be viewed because the authenticity of the data obtained could not be verified.

   Please contact the owner of the website to inform them of this problem.

This website may not support the TLS 1.2 protocol, which is the lowest version supported by Firefox.

More information... "

Archived 1 190

Something is wrong

Hello I am having troubles accessing the browser. I get to do endless security check every time I open Firefox for anything. I have to undergo several puzzles "I am not … (read more)

Hello

I am having troubles accessing the browser. I get to do endless security check every time I open Firefox for anything. I have to undergo several puzzles "I am not a robot" before any page opens and this happens every time I go on the web. even if I did this a Mn ago am being asked again and not only one puzzle to resolve but sometimes up to 10 in a row. This is so time consuming that I am now considering leaving Firefox to work on other browsers although I always had Firefox as my default browser. Thank you

Archived 1 90

tabs crashing

Hello, I did everything mentioned in support articles, but the tabs on firefox are still crashing frequently, sometimes the first I open, sometimes it's the third... But… (read more)

Hello, I did everything mentioned in support articles, but the tabs on firefox are still crashing frequently, sometimes the first I open, sometimes it's the third... But it is making my work really difficult. Here are IDs of some of the crash reports (i found that I should post them here to get help) bp-1362556a-479e-4d29-8d25-24d060240827 bp-f743f721-6668-44af-a590-f058d0240827 bp-abbc2e52-a121-41f2-9275-d73e60240827 bp-74137ee7-cfe7-4362-a450-567500240827 bp-ca2327bf-99b5-4f2d-9e08-42dd00240719

Please help Thanks

Solved Archived 1 100

Firefox doesn't reach many websites

Firefox doesn't reach many websites. Most notably my banks. It times out. It says the website is not available. I've tried updating the website URL. I've cleared cookies… (read more)

Firefox doesn't reach many websites. Most notably my banks. It times out. It says the website is not available. I've tried updating the website URL. I've cleared cookies. I've been able reach these websites with Microsoft Edge. I downloaded an updated version of Firefox. What can I do?

Archived 1 130

Google search complete failure.

Okay, so starting a few months ago, ANY time I try to search Google from my Firefox start/home page... Nothing. It just will not go. It just loads forever. 3 out of 5 tim… (read more)

Okay, so starting a few months ago, ANY time I try to search Google from my Firefox start/home page... Nothing. It just will not go. It just loads forever. 3 out of 5 times it will not do anything. However, I can go to Opera which has all the same plugins and its totally fine. Most times i open a new tab I know confidently that whatever I try to search for is not going to load.

This keeps up Im gonna uninstall Firefox and just start using Opera full time.

Archived 1 60