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  • Archived

hi all, is this correct or am I missing something, the user agent for firefox in the http header is only shoing the first 3 digits ie 72.0 in stead of 72.0.1

I work with proxies which occasionally use the http headers to identify specific version s of a browser but I noticed the firefox is only populating the user agent header… (read more)

I work with proxies which occasionally use the http headers to identify specific version s of a browser but I noticed the firefox is only populating the user agent header with the first three digits ie 72.0 making it impossible to identify pcs running 72.0.1 this is important as customer use this to block insecure versions of the browser. is this just me or is this deliberate and if so how can we get this changed.

Asked by Paul 2 years ago

Last reply by the-edmeister 2 years ago

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How to move passwords from an old XP Firefox to Win10 version, bookmarks have swapped

I have copied contents over of profile but while there is mountains of information on moving bookmarks passwords seem an issue, I have seen a transfer program but it seem… (read more)

I have copied contents over of profile but while there is mountains of information on moving bookmarks passwords seem an issue, I have seen a transfer program but it seems only for the younger firefox versions. Is it a copy paste job?

Asked by Deltatango 2 years ago

Last reply by cor-el 2 years ago

  • Solved
  • Archived

How do I clear my cache?

I'm on an old laptop with an old browser which I can't update. That shouldn't be an issue because for something that seems to be the solution for like 99.9% of the prob… (read more)

I'm on an old laptop with an old browser which I can't update. That shouldn't

be an issue because for something that seems to be the solution for like 99.9%

of the problems you get we're told to "clear the cache"

I've looke in both options/ security and options/ privacy. Nothing there about

clearing a cache. Options/ any of the others there's nothing about clearing the

cache. "play DRM content" whatever that is, I have no problem finding that.

That's righ there easy to find us if people use it all the time. But clear the

cache? Nope, that has to be hidden.

Asked by mmmjv 2 years ago

Answered by Wesley Branton 2 years ago

  • Archived

Firefox won't load settings after update

After an update of firefox all of my data was gone (settings, bookmarks, logins, history). The profile is still there but it looks like it cannot be loaded for some reaso… (read more)

After an update of firefox all of my data was gone (settings, bookmarks, logins, history). The profile is still there but it looks like it cannot be loaded for some reason. The data is very important so I must recover it (especially the history). I have made several attempts to get it back, but it all resulted in firefox loading without any settings (no passwords, no history).

- Reinstalled firefox and selected my old profile - fresh installation removed all settings and then copied the essential files of my old profile (made a backup before) to the new one. - Made sure permissions of profile folder are valid

Is there a way to at least get the history and the logins back? Everything else is not that important anyway.

Asked by CreativeMD 2 years ago

Last reply by Scribe 2 years ago

  • Archived

After update to FF 72.0.1: Failed to read the configuration file. Please contact your system administrator.

I've been using Quantum's multirow tabs extension successfully for quite some time but now after upgrading to FF 72.0.1 I encountered a strange problem that cannot solve … (read more)

I've been using Quantum's multirow tabs extension successfully for quite some time but now after upgrading to FF 72.0.1 I encountered a strange problem that cannot solve nor find almost any information about it.

When starting FF it gives me an error dialogue: "Failed to read the configuration file. Please contact your system administrator."

Drilling down to configuration files I found out that this config (under Firefox program folder / defaults / pref) is causing the problem:

pref("general.config.sandbox_enabled", false);

Doesn't matter in which file the setting is. To my understanding this setting should be OK but for some reason FF fails to start when this is enabled.

Tried disabling all add-ons: no difference. Tried installing FF again: no difference.

Hopefully someone can help me out because multirow tab is essential for me.

Asked by torsu 2 years ago

Last reply by torsu 2 years ago

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  • Archived

Why will toolbars not hide in full screen mode?

I'm using Firefox 68.0.1 on macOS Mojave 10.14.5. When I go full screen, the tabs and address bar remain at the top of the screen. I can't make them go away. I've tried: … (read more)

I'm using Firefox 68.0.1 on macOS Mojave 10.14.5. When I go full screen, the tabs and address bar remain at the top of the screen. I can't make them go away. I've tried:

- Installing plugins (I tried a couple) - Disabling Add-ons (Safe mode) - Resetting Firefox - Disabling hardware acceleration (and restart browser) - Using different techniques to go full screen (Cmd+Shift+F, Cmd+Ctrl+F, Zoom menu) - Scrolling or clicking in the canvas to ensure focus

No matter what, the tab bar and address bar remain on the screen (see attached screenshot). I've also attached my browser config (filtered on "full"). Is there any way to get a full-screen experience in Firefox?

Asked by Jason R. Coombs 2 years ago

Answered by Chris Ilias 2 years ago

  • Archived

The space between my first opened and the corner of my screen seems to have gotten bigger

I'm using Windows 10 on a PC. It seems like the the problem occurred after I clicked on a link (one from Firefox) to refresh my tabs. It might be worth mentioning that th… (read more)

I'm using Windows 10 on a PC. It seems like the the problem occurred after I clicked on a link (one from Firefox) to refresh my tabs. It might be worth mentioning that the space is on the right side, not on the left; this may be because some of my open tabs are for Hebrew (right to left) sites. I've attached a screenshot. Many thanks.

Asked by marksa21 2 years ago

Last reply by marksa21 2 years ago

  • Archived

Which Firefox profile should I back up ?

Hi Using Firefox 72.0.1 64 bit I use Moz Backup to back up both Thunderbird and Firefox. I just went to back up Firefox and there is now two profiles. One is shown as De… (read more)

Hi Using Firefox 72.0.1 64 bit I use Moz Backup to back up both Thunderbird and Firefox. I just went to back up Firefox and there is now two profiles. One is shown as Default followed by 13 digits. The other profile is Default-release. I dont know which one to back up to be able to save my bookmarks etc. Im not too technical so please make it easy....lol Thanks Rob

Asked by royzee1 2 years ago

Last reply by royzee1 2 years ago

  • Archived

Firefox hangs on attempts to "Save as"

Firefox often hangs when I try to download files from the internet. This is independent of the directory to which I am saving (I have "ask me" enabled"). I have cleared … (read more)

Firefox often hangs when I try to download files from the internet. This is independent of the directory to which I am saving (I have "ask me" enabled"). I have cleared the download history, but the problem persists. Typically, if I terminate Firefox during the hand and restart it (normally, not in safe mode), subsequent downloads are successful. The behavior is consistent over different websites and file types. I am using Firefox 71.0 under Windows 8.1 Pro x64. I don't have problems with "Save As" in any other application. There are reports of similar problems in Bugzilla and MozillaZine going back many years. I attempted to automatically add troubleshooting information, but got a message about missing a plugin instead, and lost all the text I had typed in here, so I have now added it manually.

Asked by rsbrux 2 years ago

Last reply by rsbrux 2 years ago

  • Solved
  • Archived

Firefox only prints the first page of multi-page HTML document

Hey everyone, For some reason, when I try to print HTML documents from Firefox, it is only printing the first page. This is not affecting ALL webpages, but it is affecti… (read more)

Hey everyone,

For some reason, when I try to print HTML documents from Firefox, it is only printing the first page. This is not affecting ALL webpages, but it is affecting MOST.

If I try printing the same HTML page from another browser, it prints all pages without difficulty. But in Firefox, the print preview screen will show 'page 1 of 2', and the second page will be blank.

Is there anything I can do to fix this?

Asked by jason30 2 years ago

Answered by the-edmeister 2 years ago

  • Solved
  • Archived

Every time firefox syncs, it doubles up my bookmarks. I deleted the duplicates, and they keep coming back...

Very simple: I turned on sync so that I would have the same bookmarks on my mobile device as my office desktop. Now, every time FF syncs, when I go to my bookmarks, there… (read more)

Very simple: I turned on sync so that I would have the same bookmarks on my mobile device as my office desktop. Now, every time FF syncs, when I go to my bookmarks, there are two of every bookmark and every folder in the bookmarks file...

   I fixed it not long ago by manually deleting every duplicate. Took hours. Today, they are all back again...very frustrating...
   Can anyone help?

Asked by timtoonz 2 years ago

Answered by timtoonz 2 years ago

  • Archived

Why are EBAY shipping charges no longer seen, works in ALL other browers?

Until recently, say the last 2 months, I have always seen the shipping charges listed along with the item price in all EBAY search results. I no longer see this informa… (read more)

Until recently, say the last 2 months, I have always seen the shipping charges listed along with the item price in all EBAY search results. I no longer see this information and have to open the actual item page to see this info. This is exclusive to Firefox (and it only just started) as I downloaded and tested this feature on OPERA, CHROME and EDGE, this morning, Jan. 17, 2020. I use EBAY every day and this lack of information on the search results page is a deal breaker. I've been patient hoping it would resolve. I have always preferred Firefox as my browser but if this can't be fixed I will have to switch to another browser. I've attached a photo of the same item on all four browsers and you can see the two on the right do not show the shipping amount, this is from the FIREFOX browser. Please advise what can be done on my end to fix or advise what steps will be taken on your end to resolve this issue.

Asked by PGWoolard 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Adblock plus

Installation successful opens every time as part of home page with "It seems that an issue caused all filters to be removed and we were unable to restore a backup. Theref… (read more)

Installation successful opens every time as part of home page with "It seems that an issue caused all filters to be removed and we were unable to restore a backup. Therefore we had to reset your filters and Acceptable Ads settings. Please check your filter lists and Acceptable Ads settings in the Adblock Plus options." I check my settings but still not able to prevent the page popping up every time I open the browser.

moz-extension://412e9647-0397-4a60-bfa4-6dff7f0ad39a/first-run.html

Asked by John of Wales 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Firefox not working with Bank Of America Online account anymore

Have used Firefox for Bank of America Online for years . Suddenly, I can log in to my account but cannot do any Billpay transactions. I was able to do a Billpay transacti… (read more)

Have used Firefox for Bank of America Online for years . Suddenly, I can log in to my account but cannot do any Billpay transactions. I was able to do a Billpay transaction using MS Edge. Deleted browsing history, Cache and cookies but did not solve the problem BOA will not help as they say it is a Firefox problem.

Asked by Minoo 2 years ago

Last reply by Minoo 2 years ago

  • Solved
  • Archived

How to use Java applet in Linux

Hi all, am using Debian linux with Firefox 60.8.0esr (64-bit). I know the whole spiel about Firefox not supporting java applets any longer, but I have some old IoT devic… (read more)

Hi all, am using Debian linux with Firefox 60.8.0esr (64-bit). I know the whole spiel about Firefox not supporting java applets any longer, but I have some old IoT devices that i need to get configured and they use a java applet for some portions of the configuration. I understand Firefox ESR 52 still supports java applets, and i've downloaded version 52.9.0esr and extracted it to its own location. Now i can start it without interferin with my v60 profile by running it like: "./firefox --no-remote --profile ." I had to go into options and turn off the automatic update because otherwise it updates it to v60. Then I downloaded jre-8u221-linux-x64.tar.gz and extracted that. Now the question is how do i get the plugin installed into the Firefox v52? thanks

Asked by taka 2 years ago

Answered by cor-el 2 years ago

  • Archived

bookmarks shortened in the side bookmark bar

so i had a rage moment and started going ham on my keyboard, and my bookmarks before that did this thing that when they were too long it said, for example, one of the boo… (read more)

so i had a rage moment and started going ham on my keyboard, and my bookmarks before that did this thing that when they were too long it said, for example, one of the bookmarks was named GitHub - notejs/node:gyp etc.: welllll... my bookmarks before the rage moment had it to say GitHub - node... and it was so much more easier because all of them did that! now though it lets me make the bookmark bar longer but it doesn't fix it. i did though notice if i turn off the upper bookmark bar (the one with the icons below the search bar) this problem is fixed, as it shortens the name of the bookmarks. i did have it on before my rage moment though so i wish this thing it had (shortening them with ...) wouldn't go away WITH the top bookmark bar on. plz help? i did search it up and can't find anything similiar to my problem, it was never like this. i'm considering reinstalling.

Asked by catto 2 years ago

Last reply by cor-el 2 years ago

  • Archived

How do I disable the pin tabs reminder?

I saw no option to permanently disable this question from firefox, I visited one of my frequent sites and got a pop-up asking me if I wanted to make the page a pinned pag… (read more)

I saw no option to permanently disable this question from firefox, I visited one of my frequent sites and got a pop-up asking me if I wanted to make the page a pinned page. The only options was "Sure", and "Not now".

There was no "Never show me this again" option.

Asked by cDreamDancer 2 years ago

Last reply by cDreamDancer 2 years ago