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Lost firefox data (bookmarks etc...)

Dear all, I add to reinstall windows, and every software including firefox. Previously I checked that my datas were proprely sync. I just finished the firefox install… (read more)

Dear all,

I add to reinstall windows, and every software including firefox.

Previously I checked that my datas were proprely sync.

I just finished the firefox installation, but the sync does not find any of my previous datas... T.T

Any idea please ?

Kind regards,

Thomas

Asked by capsul_tom 6 months ago

Last reply by cor-el 6 months ago

Can I Revert to a Profile Saved before Creating a New Profile?

I'm running Firefox 113.02 on Windows 10 22H2 OS Build 19045.2965 on an older HP Laptop. In trying to resolve an issue with another app, their help desk suggested that I… (read more)

I'm running Firefox 113.02 on Windows 10 22H2 OS Build 19045.2965 on an older HP Laptop.

In trying to resolve an issue with another app, their help desk suggested that I needed to start Firefox fresh with a new profile, that the profile I was using might be causing the problem. My first step was to save and rename the profile that I was using before proceeding, then I proceeded as instructed. I don't know how to revert to the old, saved profile. Articles that I've read discussed too many variables confusing me ; so I'm here to ask help from the community.

The reason that I want to revert is because I lost add-ons that made my browsing life better. I failed to make a note of those add-ons, some of which I've been using for so long that I've lost awareness of them. Bookmarks have also been scrambled and lost. If it matters, I've run Firefox today using the new profile that is missing things I want and need. If browsing today added anything to the profile I will happily do without it to get my old profile settings and pointers back.

I can see the profile that I renamed and saved when I enter about:profiles. I also see several other profiles. I infer that the last profile in the list is the current and default profile, but I'm not certain; so maybe that question should be my second. My first question is can I revert to the old profile? When I see the old, renamed and saved profile, it does not appear with a button to make it the default.

From what I've read, my understanding is that I have to make the saved profile the active and/or default profile so that it will be used by Firefox each time Firefox is reloaded. Do I also have to rename it?

Help will be greatly appreciated and gratefully received.

Asked by rabbit 6 months ago

Last reply by cor-el 6 months ago

How do I turn OFF FireFox as Default Browser

5eagle: Is there any possibility that the question 'How do I turn OFF FireFox as Default Browser' could be answered? This thread was archived, without conclusion, it seem… (read more)

5eagle: Is there any possibility that the question 'How do I turn OFF FireFox as Default Browser' could be answered? This thread was archived, without conclusion, it seems cor-el Top 10 Contributor Moderator was/is unwilling/unable to provide a solution/answer [2021 ish]. Like 'Shucks ' I would like to 'Turn OFF FireFox as Default Browser' I did not enable via settings so must have missed the opportunity to deselect when installed. If not possible to turn off please advise and I will uninstall and use another. 05 June 2023.

Asked by fiveagle 6 months ago

Last reply by James 6 months ago

won't download

I'm trying to download Firefox on a new computer. It downloaded the install program at least 6 times in about an hour, but it never finishes downloading. How can I avoid… (read more)

I'm trying to download Firefox on a new computer. It downloaded the install program at least 6 times in about an hour, but it never finishes downloading. How can I avoid this and get it to actually download Firefox?

Asked by banders7 5 months ago

Last reply by James 5 months ago

Firefox ESR

My old iMac's Firefox browser was automatically changed to ESR (by Firefox) since the computer could no longer update the operating system through Apple (obsolete). When … (read more)

My old iMac's Firefox browser was automatically changed to ESR (by Firefox) since the computer could no longer update the operating system through Apple (obsolete). When I purchased a new iMac and migrated my data to the new computer, Firefox ESR is still the browser, and says it is up to date. I am assuming I should get the most current regular Firefox version, but don't know if there is an easy way to change the version and preserve all my saved passwords, logins, bookmarks, etc. Looking for guidance. Thanks

Asked by kkcicco 5 months ago

Last reply by cor-el 5 months ago

Firefox is listed twice.

In my MS Windows 11 system in control panel, Apps > Default apps. Firefox is listed twice. In both of these there are these two separate listings: ".htm" and ".htm… (read more)

In my MS Windows 11 system in control panel, Apps > Default apps. Firefox is listed twice. In both of these there are these two separate listings: ".htm" and ".html". Below both these listing it says: "Firefox" "Firefox HTML Document"

Question: Can I remove/delete/uninstall one of these Firefox's? Question: Should I remove/delete the ".htm" and just leave the ".html"?

Hope this makes sense. Thank you for your help.

Asked by loriandjay 5 months ago

Last reply by cor-el 5 months ago

Secure Connection Failed - Nothing helps

Error: "Secure Connection Failed An error occurred during a connection to accounts.firefox.com. Cannot communicate securely with peer: no common encryption algorithm(s).… (read more)

Error: "Secure Connection Failed

An error occurred during a connection to accounts.firefox.com. Cannot communicate securely with peer: no common encryption algorithm(s).

Error code: SSL_ERROR_NO_CYPHER_OVERLAP

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the web site owners to inform them of this problem."

When it happens: - Irregular frequence. The same websites once work once don't. They work with Chrom/Edge/From my mobile(same wifi/router). - Sometimes I have to refresh the page a few times - Happens for all sort of webistes. From local news, to GitHub/Youtube/Google/Any website

Steps I have taken: - Cleared cache/cookies - Reset PC/Firefox - Cleared all extensions - Deleted Firefox (And manually deleted all folders in AppData related to Firefox) and reinstalled afterwards

Nothing helped. Any idea what is going on? I checked Mozilla documentation for SSL issues, but it didn't help either

Asked by jatuts 5 months ago

Last reply by cor-el 5 months ago

Many Websites redirect to random IP that opens spam

Since I updated to version 113.0.2 every time I try to open certain websites, Firefox shows an error message "SEC_ERROR_UNKNOWN_ISSUER". Once I choose to accept the risk … (read more)

Since I updated to version 113.0.2 every time I try to open certain websites, Firefox shows an error message "SEC_ERROR_UNKNOWN_ISSUER". Once I choose to accept the risk and continue it redirects to the IP address "79.137.248.81" that redirects to spam. This happens on multiple sites, certain popular sites such as google work perfectly.

Yesterday I uninstalled and installed the browser. I rkilled and scanned my system with Malwarebytes, Avast and HitmanPro. I also have no malicious addons I found. Nothing worked.

I am attaching pictures of how the error shows.

Please Help.

Asked by Peterasp Sasuri 5 months ago

Last reply by jonzn4SUSE 5 months ago

Page loading

Office Depot.com continually says site maintenance on Firefox, but on Chrome it works fine. Only about half of my pages in the https://hopenow.breezechms.com app will loa… (read more)

Office Depot.com continually says site maintenance on Firefox, but on Chrome it works fine. Only about half of my pages in the https://hopenow.breezechms.com app will load (just see a blank page), but work fine in Chrome How do I get them to work so I don't have to constantly switch back and forth. Be gentle with answers, I am not a geek, just a user...lol. Sallie

Asked by ncborn52 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Firefox is using a wrong default location for me when finding services "near me". How do I change this?

Every time I do a search for services "near me" (hospitals, hotels, etc.), Firefox is using an out-of-date five-year-old location. Very frustrating! How can I change th… (read more)

Every time I do a search for services "near me" (hospitals, hotels, etc.), Firefox is using an out-of-date five-year-old location. Very frustrating! How can I change this? Anyone's help is much appreciated - I just haven't been able to find a link to help me fix it!

Asked by srilatha.batliwala 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Previous/Old Password History

I has gonna sign into another Gmail account that I use for games but I forgot the password and had no other way to sign in. I tried to go into my saved passwords in Firef… (read more)

I has gonna sign into another Gmail account that I use for games but I forgot the password and had no other way to sign in. I tried to go into my saved passwords in Firefox because I knew I saved it. I ended changing the password to a wrong one at one point and I couldn't view the first ever password I saved for the Gmail account. I really need to know how to view older/previous passwords, it would save my life.

Asked by emir.gulov 5 months ago

Last reply by cor-el 5 months ago