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  • Archived

saved logins disappeared

I cannot find an old Firefox folder. I have looked in profile and found 2 logins.json files, dated 21.03 & 09.03, the earlier says corrupt, have copied both together … (read more)

I cannot find an old Firefox folder. I have looked in profile and found 2 logins.json files, dated 21.03 & 09.03, the earlier says corrupt, have copied both together with the sqlite file. How do I open these files to check them ? Tried Firefox in Safe Mode, still no logins. Help would be appreciated, thank you

Asked by millos 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

why does the update start automatically when I reboot, and I lose ALL MY OPEN PAGES!!!!!!!!!!!

for pete's sake, twice now I have been doing research with numerous web pages open. When I have had to reboot due to some Mac issue, Firefox update kicks in automatically… (read more)

for pete's sake, twice now I have been doing research with numerous web pages open. When I have had to reboot due to some Mac issue, Firefox update kicks in automatically and I lose my immediate history

Please help

Asked by NivNeyand 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Firefox updated itself when I started it and my bookmarks and passwords are gone. How can I retore them?

When I last closed it, there were about five windows opened with many tabs I planed to return to. I am using a Mac. Firefox is not sync'd. I've spent a month slowly switc… (read more)

When I last closed it, there were about five windows opened with many tabs I planed to return to. I am using a Mac. Firefox is not sync'd. I've spent a month slowly switching from Safari to Firefox. Created a lot of new and original bookmarks and logins. The loss is a real setback. It opens in a new profile it created. "Old Firefox" is not on my computer. I've read somewhat similar problems. The solutions seem very complex and do not seem to apply. Any way I can restore my work?

Asked by AlixLane 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

2 days ago whilst arranging my bookmarks I decided to delete an unused folder in the list and all of my book marks just disappeared

2 Days ago 22/01/2019 whilst tidding up my book marks I came across an empty folder which was not being used , I decided I would delete this folder and to my amazement al… (read more)

2 Days ago 22/01/2019 whilst tidding up my book marks I came across an empty folder which was not being used , I decided I would delete this folder and to my amazement all of my bookmarks disappeared , I have tried and better tried to find these bookmarks but all I can find is older versions which do not have all the latest information which I use saved within them , can you please assist me in installing my book marks as of the 21/01/2019 please I was just in the process of using some of the information stored there and now I cannot access this  ?

Regards

Steven M Lumb

Asked by Longrangesniper1953 1 year ago

Last reply by the-edmeister 1 year ago

  • Archived

Firefox didn't keep track of my bookmarks in place.sqlite

Hi, I've recently reinstalled my windows 10 and I forgot to manually backup my bookmarks. When I checked online, I saw that Firefox stored every bookmarks added in places… (read more)

Hi,

I've recently reinstalled my windows 10 and I forgot to manually backup my bookmarks.

When I checked online, I saw that Firefox stored every bookmarks added in places.sqlite. I checked the document and it said that the last modification was recently.

When I use this document to restore my bookmarks, I only get them from 3 years ago. Anything between 2016 and now isn't stored in it....

Is there any solution for me to recover my lost boomarks?

Asked by jbo1234 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

I have lost all my bookmarks and icons

Is there anyway I can recover them. You have to understand that I don't understand anything about code. I am 61 years old and you and google and MS are making it more and… (read more)

Is there anyway I can recover them.

You have to understand that I don't understand anything about code.

I am 61 years old and you and google and MS are making it more and more complicated in the name of BS safety

I have ESET Internet Security and addons that block popups and dangerous websites.

I suggest you offer a browser that is easier for me to understand.

My computer was destroyed when I installed the Windows 1903 update.

Then I accidentally deleted all my files ,and I didn't have a hard disk backup

Is it possible you can send me all my bookmarks from 12 months ago

Or give me instructions on how to recover without being too complicated

Please send the details to my gmail account xxxxxxxx@xxxxx.xxx

I only use xxxxxxxxx@xxxxx.xxx for Youtube

sincerely

Shaun Salter


(email addresses removed by moderator; please do not post personal data on a public forum - c)

Asked by yobbo6501 10 months ago

Last reply by FredMcD 10 months ago

  • Archived

Recovering complete cleared history

Hi guys, pleas help me as soon as you can, I have maiden a film by using kinemaster, I have downloaded some photos with firefox, suddenly I've cleared all my data on fire… (read more)

Hi guys, pleas help me as soon as you can, I have maiden a film by using kinemaster, I have downloaded some photos with firefox, suddenly I've cleared all my data on firefox, pleas help me, how can I recover all my whole data?

Asked by Yasaman72004 7 months ago

Last reply by FredMcD 7 months ago

  • Archived

Upgraded, lost ALL bookmarks.

The upgrade wiped out everything. In searching for bookmarks to restore, I find I have several profiles. I want to RESTORE the BMs from ALL of these profiles. I unders… (read more)

The upgrade wiped out everything. In searching for bookmarks to restore, I find I have several profiles. I want to RESTORE the BMs from ALL of these profiles. I understand that each "restore" replaces all bookmarks, so how does one CONSOLIDATE all of these profiles' bookmarks into one place?

I'm badly confused and extremely panicky about doing something that will actually wipe out the bookmarks backup!!

Asked by archetypia 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

I cant see my saved passwords

I know that my saved passwords are still available - because when I go onto sites I always use, on this browser, it logs me in. However if I go to Options>Privacy &… (read more)

I know that my saved passwords are still available - because when I go onto sites I always use, on this browser, it logs me in.

However if I go to Options>Privacy & Security> Saved logins it only shows the "firefox account credentials" (which I had never noticed before) and 1 password I updated today

Asked by PeteWein 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

how can i save passwords

I have AVAST running on my computer in passive mode; I simply have not bothered to remove it, fearing screwing something up. Now, AVAST has stripped all my saved password… (read more)

I have AVAST running on my computer in passive mode; I simply have not bothered to remove it, fearing screwing something up. Now, AVAST has stripped all my saved passwords from FIREFOX. Can I load these back into Firefox from my renegade AVAST?

Asked by GREENGHOST 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Refreshed and now passwords and bookmarks are gone. Help!

I refreshed Mozilla which clearly stated that all passwords and bookmarks would be kept however they are gone. I have copied logins (which is an Adobe Acrobat file, not … (read more)

I refreshed Mozilla which clearly stated that all passwords and bookmarks would be kept however they are gone. I have copied logins (which is an Adobe Acrobat file, not a json) from my old Firefox Data to my Firefox Profile folder. I have also copied the key4.db - neither returned my passwords or bookmarks. Please help.

Asked by Ozbaby 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Had to Fresh Start my computer, installed Firefox, logged in, no bookmarks... What Happen

I ran into a problem with my computer, I had to perform a fresh start and basically wiped out my computer, had to reinstall Firefox. Logged back in and all my bookmarks … (read more)

I ran into a problem with my computer, I had to perform a fresh start and basically wiped out my computer, had to reinstall Firefox. Logged back in and all my bookmarks and apps gone!...

Asked by Wrifintime 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

The Update deletes my settings and extentensions.

Hi. I've been a loyal user to Mozilla Firefox for many years now. My concern is whenever I updated the browser from the past, It deletes my settings and extensions. That'… (read more)

Hi. I've been a loyal user to Mozilla Firefox for many years now. My concern is whenever I updated the browser from the past, It deletes my settings and extensions. That's whats keeping me from updating it for quite sometime now. So Im simply afraid to do it. For example. Part of my research entails an extension that downloads and converts from a video site. After an update this is removed. I have to re-install everytime. I so got tired of this. Its so annoying everytime it asks for updating, I have to opt out. Is there some way I can update this without messing up my settings? Has Mozilla already worked out a version without messing with my settings? Thank you for the help.

Asked by Rafaxb 1 year ago

Last reply by WestEnd 1 year ago

  • Archived

How its possible that I lost all saved passwords in website?

Hello. Today I noted that all my passwords saved in Mozilla disappeared. I didn`t clear any information from Browser using "clear history". No one use my laptop. How it's… (read more)

Hello.

Today I noted that all my passwords saved in Mozilla disappeared. I didn`t clear any information from Browser using "clear history". No one use my laptop. How it's possible?

Asked by Justyna.B 1 year ago

Last reply by cor-el 1 year ago

  • Archived

After powerfailure, firefox is giving me "Network protocol error", half loading pages, slow streaming of youtube, etc

After a power failure in my area while I was online, my Firefox is now giving me "Network protocol error", half loading pages, seldom loading images, slow streaming on Yo… (read more)

After a power failure in my area while I was online, my Firefox is now giving me "Network protocol error", half loading pages, seldom loading images, slow streaming on YouTube, and "problem loading page"(s).

I am advised by Firefox to inform the website owners but this is surely a Firefox browser problem, not a problem with Google or Facebook or YouTube or any website.

I am on Linux Mint 17. something on a 64bit system.

How does this get fixed?

Asked by JeremyActon 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox is refreshing on its own

My mother and I both use Firefox on different models of Toshiba laptops. Starting a few months ago Firefox began refreshing itself without either of us doing anything. It… (read more)

My mother and I both use Firefox on different models of Toshiba laptops. Starting a few months ago Firefox began refreshing itself without either of us doing anything. It's usually either right before or right after a FF update is available; downloading the update right away doesn't seem to matter (as in, updating doesn't fix anything; it still happens). My mom's FF refreshed itself today as the 67.0.3 update became available.

Every time this happens I have to go through and change all of our settings back to they way they were, and reconfigure all of our add-ons. It's really frustrating.

Asked by P_V. 1 year ago

Last reply by FredMcD 1 year ago

Firefox V73.0.1. Passwords and logins vanished. Help in related topic (old?) no good. Pls help!

I believe a recent up date erased or corrupted my logins file. I checked old threads and the suggestions do not work for me. I do not want to upgrade to W10 (7now) until … (read more)

I believe a recent up date erased or corrupted my logins file. I checked old threads and the suggestions do not work for me. I do not want to upgrade to W10 (7now) until I resolve this problem. Please, give the needed direction to recover them! They are extremelly important for me. Thank you! Isis

Asked by IWMc 5 months ago

Last reply by FredMcD 5 months ago

  • Archived

I sync my account before resetting my computer. When logging back on, with the same credentials, the information is still not coming through. Please assist.

I had to reset my computer. I backed up everything and verified that my sync worked. When I put in the password, the account wouldn't take it. So we had to reset the pass… (read more)

I had to reset my computer. I backed up everything and verified that my sync worked. When I put in the password, the account wouldn't take it. So we had to reset the password, but still nothing is coming through. Can you assist? Do you have a backup anywhere?

Asked by cedeno72 5 years ago

Last reply by guigs 5 years ago

  • Archived

What is the easy solution of getting your saved passwords back after this last update?

After the last Firefox update all of my saved passwords words were wiped. I saw some technical changing files and resetting things. I need an easier path. I tried usin… (read more)

After the last Firefox update all of my saved passwords words were wiped. I saw some technical changing files and resetting things. I need an easier path. I tried using a system update, but my laptop refused to do it. It keeps thinking the antivirus is on, when it is not. Please help!

Asked by Garnetspur 2 years ago

Last reply by cor-el 2 years ago