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  • Archived

Clicked "synchronize now" instead of wait for synck to load my bookmarks- are they gone?

Hi, I have a problem here. Reinstalled system, also installed fresh FF, i logged in into sync and nothing happened. I thought, that "synchronize now" is for loading my co… (read more)

Hi, I have a problem here.

Reinstalled system, also installed fresh FF, i logged in into sync and nothing happened. I thought, that "synchronize now" is for loading my content from sync. Instead, I loaded black, fresh FF settings & bookmarks into my sync. Does it mean, that my previous bookmarks saved on the server are gone forever?

I was collecting my bookmarks for something like 7 years. I'm depressed :C I need them to work. What can I do?

I was always backing up my bookmarks in the file, but not this time. And no, I don't have any previous versions on disc anymore. Please help.

Asked by Lunarinstincts 5 years ago

Last reply by Lunarinstincts 5 years ago

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i thought i had deleted my connection on this pc but it looks like ive deleted my account, can i retrieve my account back

i synced my account on this pc but nothing showed up and when i went to delete what i thought was the sync on the pc, its turned out to be my actual account, i need to re… (read more)

i synced my account on this pc but nothing showed up and when i went to delete what i thought was the sync on the pc, its turned out to be my actual account, i need to retrieve my account as its in use on 5 pcs

Asked by ashley.morgan 5 years ago

Last reply by guigs 5 years ago

  • Solved
  • Archived

V36.04, Opens to FF start page

I have lost all homepage tabs, add-ons, cookies, last pass info, etc. Last security update was April 7 2015. Not sure it is relevant, but at least coincidental w/ occur… (read more)

I have lost all homepage tabs, add-ons, cookies, last pass info, etc. Last security update was April 7 2015. Not sure it is relevant, but at least coincidental w/ occurrence of my problem Can I recover?

I looked at "synch" but not sure it applies to me. Using only 1 laptop with Windows 7.

Thanks!

Asked by JWICh 5 years ago

Answered by guigs 5 years ago

  • Solved
  • Archived

Sync encountered an unknown error

Hello, I've been using my own Sync 1.5 server since January without having any issue until this week. I am unable to sync my clients, getting the "Sync encountered an err… (read more)

Hello,

I've been using my own Sync 1.5 server since January without having any issue until this week.

I am unable to sync my clients, getting the "Sync encountered an error while synching: Unknown error, Sync will try again automatically."

Here's the log: https://pastebin.mozilla.org/8836193

The problem seems to happen at line 101 (on pastebin).

Here's some more info about my setup.

Syncserver 1.5.2 installed on a local server running on Linux.

I have 1 Windows client, 2 Linux clients. None of them can sync. All uses Firefox 38.0.

Any help would be appreciated. Thanks, Phil

Asked by GuizmoPhil 5 years ago

Answered by guigs 5 years ago

  • Archived

Bookmarks deleted after firefox re-install

I deleted firefox as I was having some issues with the browser. I did a clean install. I'm using Mavericks and firefox 33.0.2 version (because I went into time machine to… (read more)

I deleted firefox as I was having some issues with the browser. I did a clean install. I'm using Mavericks and firefox 33.0.2 version (because I went into time machine to recover bookmarks since the new version firefox 39 did not have them)

When I downloaded the 33 version, firefox opened but no bookmarks? I have tried: 1. going to library in time machine and trying to find the "bookmarks profile folder or Firefox Profile Folder---NOTHING?

Any ideas? if this bookmark folder gone? otherwise where is it?

Thanks

Asked by tracor 4 years ago

Last reply by cor-el 4 years ago

  • Archived

I sync my account before resetting my computer. When logging back on, with the same credentials, the information is still not coming through. Please assist.

I had to reset my computer. I backed up everything and verified that my sync worked. When I put in the password, the account wouldn't take it. So we had to reset the pass… (read more)

I had to reset my computer. I backed up everything and verified that my sync worked. When I put in the password, the account wouldn't take it. So we had to reset the password, but still nothing is coming through. Can you assist? Do you have a backup anywhere?

Asked by cedeno72 4 years ago

Last reply by guigs 4 years ago

  • Solved
  • Archived

password-problems

Firefox removed all my stored passwords, and this is going to be a huge problem for me.. They were all in Firefox password manager, or whatever its called, and i tried to… (read more)

Firefox removed all my stored passwords, and this is going to be a huge problem for me.. They were all in Firefox password manager, or whatever its called, and i tried to lookup logins.json in %appdata%, but it only shows the last password in the list (i had only added a new one when i found out all old ones were gone-made an account at a new site before going through old ones).. The logins.json does not show a rollback history(previous versions)..

I think the fonts etc look different now than it did yesterday, so it could have been an update during the night? Either way, how can i restore it??

v54.0.1 -32bit

Asked by tomasos 2 years ago

Answered by tomasos 2 years ago

  • Solved
  • Archived

cannot export of backup bookmarks

I recently had a power failure, which meant that Firefox didn't close down properly when the PC powered down. When I restarted, Firefox had lost all of my previous settin… (read more)

I recently had a power failure, which meant that Firefox didn't close down properly when the PC powered down. When I restarted, Firefox had lost all of my previous settings, ie bookmarks, passwords etc, so I have tried to recreate a profile which contains all of the previous elements. However, there is clearly something wrong & although I have deleted the places files & run the "Refresh Firefox" utility, these continue. My main bugbear at present is that I cannot either backup my bookmarks file, or export it in HTML format, in order to even consider creating a brand new profile. I have also noticed that my new profile has a bookmarksbackup folder, but is never getting populated with any content. I do have an old profile which I have used to recreate the profile that I am using now, but I am beginning to wonder whether there is some sort of corruption in the files contained, which means that I am simply recreating the problems, over again. I have a number of other quirks & eccentricities, ie the clear downloads button doesn't always work & all of the small icons on my bookmarks have disappeared & show no sign of refreshing, even though a week has elapsed since the original "crash". So, are there other files that I need to delete / recreate in my profile, in order to get back to normal functionality ?? As I say, my biggest current problem is not being able to backup or export my current bookmarks file - it says that it is being done, but no files are actually created. Oh, and I can create new bookmarks, but once again, the small icons which use to be created, no longer appear. Many thanks for any assistance out there.

Asked by intarest 2 years ago

Answered by intarest 2 years ago

  • Archived

After Firefox asked to update, I clicked NO! it did it anyway and now I've lost my previous session. How do I get it and my saved passwords etc. back?

When firefox asked if I wanted to update to the newest version, I answered NO! I had already discovered on my other computer that if I allowed the update, I would lose my… (read more)

When firefox asked if I wanted to update to the newest version, I answered NO! I had already discovered on my other computer that if I allowed the update, I would lose my ability to restore the previous session, so I wanted to save the tabs so I could reload them. I also lost all of the saved passwords on my other computer and didn't want the same thing to happen on my work computer. But despite answering NO. Firefox updated anyway, and I have lost days of work. How do I get it back? Jack

Asked by Aturnium 2 years ago

Last reply by jscher2000 2 years ago

  • Archived

What is the easy solution of getting your saved passwords back after this last update?

After the last Firefox update all of my saved passwords words were wiped. I saw some technical changing files and resetting things. I need an easier path. I tried usin… (read more)

After the last Firefox update all of my saved passwords words were wiped. I saw some technical changing files and resetting things. I need an easier path. I tried using a system update, but my laptop refused to do it. It keeps thinking the antivirus is on, when it is not. Please help!

Asked by Garnetspur 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Lost all my stored passwords 1/9/18 afternoon. Notice FFox updated. Tried everything. Please help. I'll pay. Please help me.

Accessed my email and other accounts up till 5 o'clock pm. Passwords for amazon, estores, and everything gone. Tried to retrieve email pwords. My two emails were each ot… (read more)

Accessed my email and other accounts up till 5 o'clock pm. Passwords for amazon, estores, and everything gone. Tried to retrieve email pwords. My two emails were each others' backup. So, that failed. My new cell phone number of 3 months (that I entered for yahoo security) was not recognized. I needed to provide missing digits of an old cell number that I disregarded one year ago. I did try to revert to an earlier system restore point. That did nothing. I will gladly pay for help. Abby

Asked by AbbyF 2 years ago

Last reply by WestEnd 2 years ago

  • Archived

extracting saved passwords from HDD

My Win 7 Laptop got wet, very wet and wont start. Firefox password manager had saved many site passwords If I take the HDD out and with a USB enclosure hang it off anot… (read more)

My Win 7 Laptop got wet, very wet and wont start.

Firefox password manager had saved many site passwords

If I take the HDD out and with a USB enclosure hang it off another PC as drive F:

Where and how might the passwords be found and read

Asked by sickputer 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Bookmarks dissappeared on on machine with Firefox Account

I have a firefox account and it normally syncs my bookmarks between my laptop at work and my machine at home. All my bookmarks at work have disaapeared, but they are all … (read more)

I have a firefox account and it normally syncs my bookmarks between my laptop at work and my machine at home.

All my bookmarks at work have disaapeared, but they are all still there.

I tried restoring my bookmarks at the work machine, and is shows as being able to restore 102 bookmarks but when i do this the bookmarks toolbar refreshes but no bookmarks appear.

Can anyone help?

Asked by paulsun 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

WHY DID You Say to REFRESH FIREFOX??!! U SCREWED IT UP AND ADDED THINGS I DIDN'T WANT!!!!!!!!!!!

A message showed up when I opened FireFox saying "your Mozzila is running slooow refresh your Mozzilla today. So I did the refresh. I now have lost bookmarks and settings… (read more)

A message showed up when I opened FireFox saying "your Mozzila is running slooow refresh your Mozzilla today. So I did the refresh. I now have lost bookmarks and settings. Also the sync I did with the program weeks ago no longer works AND WORST OF ALL You Added Add-Ons I DIDN'T Need or Want without even asking. So Now I have to spend a bunch of time getting it set up the way I liked It. Or maybe Not. Is definitely time to find a new BROWSER!

                                                                                         Robert Marrow

Asked by SnappyLip48 2 years ago

Last reply by jscher2000 2 years ago

  • Archived

Can I restore my history?

My places.sqlite file has places.sqlite.corrupt just under it in my second profile's folder. I tried renaming the corrupt file as just places.sqlite (calling the first p… (read more)

My places.sqlite file has places.sqlite.corrupt just under it in my second profile's folder. I tried renaming the corrupt file as just places.sqlite (calling the first places.sqlite something else) and restarting as suggested but the history still won't show up, and when I check the folder, places.sqlite is once again places.sqlite.corrupt (with a places.sqlite file just above it.)

Is there a way to somehow get Quantum to read my old history?

Asked by jon83 2 years ago

Last reply by WestEnd 2 years ago

  • Solved
  • Archived

I refreshed Firefox instead of starting it with the Add-ons disabled. Now I've lost everything, can I go back?

Any tab I wanted to open simply wouldn't, so I Thought I should restart Firefox with the Add-ons disabled. By mistake I chose Refrsh, and now everything is gone. Bookmark… (read more)

Any tab I wanted to open simply wouldn't, so I Thought I should restart Firefox with the Add-ons disabled. By mistake I chose Refrsh, and now everything is gone. Bookmarks and Add-ons. I've already read the relative questions and answers, no help there. I need this resolved fast, it's like I've never used a browser before.

Asked by mariageorgia 2 years ago

Answered by FredMcD 2 years ago