Firefox Support Forum

Why again? After I reboot my pc and re-install firefox, I re-install back the Google Translate (GT) extension, it's not working like las time anymore.

It used to be I just press translate the entire website will auto translate..now after i reboot my pc and re-download latest Firefox, ur GT extension turned into shit. I add-on this extension 'To Google Translate by Juan Escobar' ...i use on the Chrome, no problem, I can translate the entire website. but I added back the same extension 'To Google Translate by Juan Escobar' in your Firefox it's different! WHY IS THAT? Pls view attachment. It used to be the same with firefox...what happened after the re-download to the latest version Firefox after rebooting my pc?

OS VERSION: WINDOWS 10, 64-bit CURRENT FIREFOX VERSION : 70.0.1 (64-bit)

Thanks,

Ally

Hi! Does anybody know how to disable browser closing by ctrl+q shortcut? It is too close to ctrl+w and sometimes I close the whole browser instead of one tab. Moreover it is really useless and stupid feature since I have alt+f4. Why I need another shortcut which do the same stuff? And why developers ignore this issue which was reported on several forums? I tried install extension which disable it but it doesn't work for me.

The question at the following URL has an answer that is no longer the best answer, but it is Archived and I cannot provide the better answer. Since "How can i reset 'container defaults' in FireFox Browser? I.E. I previously selected to open a certain 'site' is a specified 'container' - now I want to clear." is the top hit when I look for this on Google, I'm attempting to provide the answer here.

https://support.mozilla.org/bm/questions/1269571

This is less of a question than it is negative feedback.

The new print experience allows me to enter a page scale, but it removed the previous ability to pick a page scale from a drop-down. It also closes as soon as the print is compete, retaining the manually entered scale.

Here's my old process: Load the page that needs 70% scale. Set the scale from drop-down. Print. Return the scale to 100% from drop-down. Close. The next page does not require any special attention, it will print from a single button push.

New process: Load the page that needs 70% scale. Open "more settings." Remove hands from mouse to type in 70. Print. Next page now requires undoing the first. Open page that needs 100% scale, open "more settings", remove hands from mouse to type in 100. Print.

The old process took 3 extra clicks. The new process takes 6 extra clicks plus moving hands to the keyboard. Talk about a "first world problem!" Nevertheless, there was no need to take something that was working well and make it less functional.

Firefox colour addon removed the whole existing theme, replaced everything with it's default selections.

I use a custom theme, I just want to change the text colours on the menu bar, tab bar and bookmark bar. But the color addon destroyed the whole theme when I made any single change. I had disable and enable the theme to restore it. How do I import the theme to color addon so I can edit it?

I'm running Mojave 10.14.6 on a MacMini (late 2018) with 64 GB 2667 MHz DDR4 and Firefox v86.0 64-bit.

I need to disable Command+D that's currently used to "Bookmark This Page".

I need Command+D for another use.

I've searched about:config for "bookmark" and get a lot of hits, but I can't tell which one controls the setting for Command+D.

Or . . . am I barking up the wrong tree?

I want to disable Command+D.

Leaving the ability to mouse up and click Bookmarks > "Bookmark This Page" is ok.

I just need to disable the keyboard shortcut Command+D for "Bookmark This Page".

Anyone got a "howto" for this?

Thanks!

So after 13 years, Mozilla has changed the shortcut for "Copy link" from A to L.

This is an INSANE move! Copying links isn't some obscure power command, it's a basic, everyday function that everyone needs to use. Who doesn't have to copy URL links from time to time?

Moving the key to L makes the shortcut so much more difficult to use now. You're required to move your left hand a long way, and look down at the keys. It takes forever and interrupts the flow of browsing the web. It's stupid. Why not change the key to C? Isn't that logical?

I wish I could give Mozilla feedback about this, but sadly I can't.

Can someone please tell me how to change this back WITHOUT installing an extension. If Mozilla have just suddenly changed this key without even giving users an option to change it back, that is terrible.

Hi,

I'd like to use keyboard media keys (play/pause, prev, next) to control Spotify web player and Youtube but they don't work. The option is enabled. I'm using Firefox 88.0 on Windows 8.1, so according to this article it should be supported. The keys work on other apps. I've tried in troubleshooting mode as well, no luck. Any ideas?

Hi, I want to be able to quickly go back to earlier pages I've viewed without having to spam click the back button / Alt+Left and re-request those previous pages. I can see the back button history drop down is a great tool for this, however the history entries seem limited to the past 15 pages or so. Is there a configuration value that one can modify to increase this limit? Alternatively, what are some good resources for overriding this menu with an addon that presents a custom control instead? I'm not afraid to write my own if need be, however I believe that one already existed for a previous version of Firefox (maybe even older than FF 4!!!), and never was updated.

Attached is the menu I am referring to in case it has a specific name in the codebase that may make it hard to find.

Thanks!

I keep seeing this question around and am wondering if anyone has had any luck? I tried an add-on, but that didn't work. All the other stuff (script, etc.) is beyond my comprehension. Will Firefox ever add this feature? Or, would someone be willing to do a step-by-step?

Occasionally, across all websites (as far as I can tell), the screenshot toolbar item is greyed out for me and I can't click on it. Meaning I can't take screenshots. I use windows and so snip and sketch is an alternative I can and do use but I prefer using Firefox's own screenshotting tool. What to do??

I download Endnote .ris reference files every day, and have done for decades. Endnote supplies a parsing tool that imports the data into the database. But it has just stopped working. In the import dialog box, the message that comes up on downloading a ris file is: "what should Firefox do with this file?

  Open with Notebook (default)"

Well down the dropdown option list I can choose to open with Endnote, so I clicked on "Do this automatically for files .." then chose the Endnote option. Which works, but it doesn't stick. If I go to the Options page>Applications>ris, nothing comes up. If I choose >Endnote, the suggested option is to open every Text file with Endnote - not a good idea.

Has something gone wrong with Firefox or with Endnote settings? Thank you

Recently, I've been unable to view paid for video, for example on Netflix. I get the following error message:

The WidevineCdm Plugin has crashed. FATAL Clpp-Error [Category 6 - Code 6002]: {"browserError":""}

I'm using a macOS 10.95 and, says Firefox,:

"Note: The current version of Google Widevine is no longer compatible with older macOS versions such as OS X 10.9 and 10.10. Only macOS versions 10.11 and above are supported."

So my question, since it seems my mac is no longer compatible with Widevine, is whether there a way for me to watch video on Firefox? Perhaps with another plugin? Or no plugin? Perhaps this is an issue to take up with Widevine?

Thanks in advance.

Hello, my question is about "screenshots" the feature used to work nicely but suddenly it just won't, i don't have the righ click option nor the crt+shift+s option, any ideas ? thanks

First of all: I tried to "give feedback" first, by going to that crowdicity website. I had to create an account, then I created an "idea" but it wasn't even allowed by the mods.

The 89 design is not user friendly, it takes away too much of my screen. I want to see the website, not some bloated tabs. And what on earth is meant by unsupported in the customize menu when I try to select compact? I always recommendet Firefox, among my friends and family as well as among my customers. Since day 1 I was with you, but this is just the absolute opposite of user friendliness. Even Microsoft Edge shows more of the actual website, I'm trying to look at. No "unsupported" compact mode needed, it is already even less obstrusive than that.

There were so many users who begged you not to do this. But you didn't listen. I want to be nice and kind but you gotta listen to your users, not just rely on your telemetry data. If someone chooses to install Firefox, a lot of people have the ability and knowledge to turn off that stuff. Those are your most loyal users. Listen to them.

Hi,

in the latest version of Firefox (updated June 2021), the home page had the icons shrink in size considerably.

I'm visually impaired, and this change had made the home page unusable. It's just too hard to see!

Is there a setting to adjust the homepage icons back to their larger size? They used to be 2-3 times the size, and really useful. The boxes the pics are in are still the same, but the icons displayed are tiny now, at least to these tired old eyes.

Thank you in advance! Tony

Is there some way to reduce the white space / padding between bookmark and menu items in the new Proton interface introduced in Firefox 89? I don't have a touchscreen and all the extra white space just means more scrolling to navigate through my bookmarks.

The AskVG site has a 02-June-2021 article at https://www.askvg.com/tip-restore-old-classic-theme-and-ui-in-firefox-89-and-later-versions/ that explains how to disable all the new Proton interface changes in about:config, but is there one specific hidden preference / flag (e.g., browser.proton.toolbar.version) mentioned in that article that controls the spacing between bookmarks and menu items?

There is a also a companion article on AskVG titled https://www.askvg.com/tip-restore-compact-mode-density-option-in-firefox-customize-window/ with instructions on how to change two Density options (browser.compactmode.show and browser.uidensity) in about:config, but I have no idea if changing my density setting to "Compact" would actually decrease white space (padding) between bookmark and menu items.

Dell Inspiron 15 5584 * 64-bit Win 10 Pro v20H2 build 19042.985 * Firefox v89.0.0 * MS Edge v91.0.864.37 * Microsoft Defender v4.18.2104.14 * Malwarebytes Premium v4.4.0.117-1.0.1308

In the latest update (89.0) the size of the font in drop-down menus has increased. When I go to my book marks the number that show on the screen has decreased by 28% which means a lot more scrolling. The original font size was very read able so why change. The question is, how can I reset the font size back to the original size? Geoff