Firefox Community Forum

I get a message "We Encountered an Error" Please restart your application to try again. It continues to pop up (only when I'm in Firefox) and I click the button "close" and can continue until it pops up again. This just started today. Is there anyway to get this to stop?

Since updating to version 135.0.1 last night, all kinds of interactive maps have been loading like the pictured attached below. Even maps in pdf aren't properly loading, loading black pages. Everything works completely fine in all my other browsers.

Today Firefox crashed twice and a Tab crashed once! What's going on with Firefox? It's especially disurbing to have it crash during a long video and then you have to find where you left off.

When using firefox, and only when using firefox, I experience quite a lot of lag when using "google docs" (https://docs.google.com) and only when using "google docs", eg. this does not apply to, say, MS Word or google presentations.

Like I said this only applies to firefox, meaning google chrome and microsoft edge both work fine.

Here are some of the troubleshooting steps I've tried, without success:

  Launching in troubleshooting mode

  Disabling 0-RTT

  Disabling hardware acceleration

These issues do not appear on my machine at home, which also uses firefox, that however is a different version of Windows, an AMD cpu and a dedicated GPU instead of integrated, so idk if that narrows it down even one bit...

The computer on which the issues appear on is a HP Spectre x360 14, which if you don't want to search it up means I have 32gb of RAM @ ~7500MT/s, and an Intel Core Ultra 7 155H as my CPU.

I'd love to keep using firefox without having to fire up chrome every time i need to write/edit a document, which, as a student, is quite often...

Thanks a lot!

Was prompted for various system updates including apps(Firefox). Performance has been very sluggish. At some points, it feels like I'm browsing on dialup. I have a 1GB connection from my ISP.

Not sure if this is a Firefox issue or in conjunction with the other system updates.

Firefox has started crashing immediately upon launch. The browser window never even opens, and all I see is the Firefox crash reporter. This problem just started today. Everything was working fine previously.

I have tried opening Firefox in troubleshoot mode, but it still crashes. I've also done two clean reinstalls, deleting all Firefox files in between. This has not helped either.

I've attached a screenshot of the detailed crash report. In case it's relevant, I'm running Windows 11 on a Microsoft Surface laptop with Snapdragon X processor. I know the Snapdragon has had some software compatibility issues, but Firefox had worked fine on it until today. I'm totally stumped, and appreciate any ideas!

I have had this issue for a couple weeks now with youtube. When running in a private tab it will frequently not accept input for something like 10 seconds at a time. Playback works totally fine, no real stuttering or lag in the video, but pressing pause will generally take significant time to actually pause. This is true of all other inputs including keyboard commands, clicking on links, right click, etc. It seems to have a rolling window where inputs are accepted because if I wait for clicking play to work I can also quickly change the volume or right click a link. It'll even accept the input if I'm in a different window (like if I hit play then click over to my second monitor). This doesn't seem to happen in a normal window, only private. All other firefox tabs work totally fine with none of this lag, nor do I see any other issues on my computer. I haven't noticed any spikes in hardware usage nor am I using anywhere near all of my PC's resources.

I'm only running 2 extensions I think would interfere here (ublock origin and enhancer for youtube) and I've tried running with them disabled to no effect. All my extensions are up to date, as are my browser and OS, this has persisted through restarts (though it seems to take some time to come into effect after a restart). I've tried disabling hardware acceleration and clearing the cache.

So yeah, no idea what's wrong. It's not like unusable, just really annoying. Thanks to anyone that helps.

Whenever I try to use Firefox, tab keeps crashing and there is a crash report. It keeps happening to the point where I cannot work. Below are some of dozens of crashes I've had this week. I would genuinely appreciate your help.

https://crash-stats.mozilla.org/report/index/b3901d05-40b4-4894-ad6a-a92120241213

https://crash-stats.mozilla.org/report/index/31d91df8-d658-4d25-9704-2140b0241213

https://crash-stats.mozilla.org/report/index/03b80ce3-3873-4ee4-9eee-cea350241213

https://crash-stats.mozilla.org/report/index/f3ecd3ae-a895-4eea-bf98-88b740241213

https://crash-stats.mozilla.org/report/index/f0d2b761-6319-4560-8153-c533c0241213

https://crash-stats.mozilla.org/report/index/d4b9fd34-b6d6-44ca-9ca2-1f88f0241213

I believe this problem began in 133. I've noticed that if FF is open for a few hours, it starts to develop a very noticeable input lag. For example, if I'm watching a YouTube video and hit an arrow key to advance the video, there will be a couple of seconds before the browser registers the key press. It behaves like a high CPU issue but I do not detect high CPU usage when this is happening. Restarting the browser resolves the issue for a few hours.

This is happening on Windows 11 as well as on a Mac running Sonoma.