Firefox Community Forum

Of 3 macs in the house, all on OS12, the one on ethernet to the ISP has been failing regularly: 1.) fails to collect history 2.) fails to present long-time home page 3.) if it does boot-up properly, expected behavior slows down markedly during a session on the computer (Usually rebooting the entire machine restores this. This morning even that didn't work.)

FoxFire (v146.0) crash report is available. Here is infor on machine:

 Model Name:	Mac mini

 Model Identifier:	Macmini7,1
 Processor Name:	Dual-Core Intel Core i5
 Processor Speed:	2.6 GHz
 Number of Processors:	1
 Total Number of Cores:	2
 L2 Cache (per Core):	256 KB
 L3 Cache:	3 MB
 Hyper-Threading Technology:	Enabled
 Memory:	8 GB
 System Firmware Version:	483.0.0.0.0
 OS Loader Version:	540.120.3~37
 SMC Version (system):	2.24f32
 Serial Number (system):	C07W4442G1HW
 Hardware UUID:	4FFAC2D9-63A5-5546-973C-5D509C5D43A2
 Provisioning UDID:	4FFAC2D9-63A5-5546-973C-5D509C5D43A2'

I had 128.7 esr installed and was getting crashes and upgraded to 128.8 esr and it was worse. Down graded to 128.0 esr and it seems to be working just fine so I will not be doing any further upgrades.

I like firefox...used it two to three times a week for over ten years...Now when I click on the icon on my menu, I am greeted by the ansurb: "That doesn't look right." When I try to download Firefox, it will not down load...why are you idiots doing this to your own product?

When using firefox, and only when using firefox, I experience quite a lot of lag when using "google docs" (https://docs.google.com) and only when using "google docs", eg. this does not apply to, say, MS Word or google presentations.

Like I said this only applies to firefox, meaning google chrome and microsoft edge both work fine.

Here are some of the troubleshooting steps I've tried, without success:

  Launching in troubleshooting mode

  Disabling 0-RTT

  Disabling hardware acceleration

These issues do not appear on my machine at home, which also uses firefox, that however is a different version of Windows, an AMD cpu and a dedicated GPU instead of integrated, so idk if that narrows it down even one bit...

The computer on which the issues appear on is a HP Spectre x360 14, which if you don't want to search it up means I have 32gb of RAM @ ~7500MT/s, and an Intel Core Ultra 7 155H as my CPU.

I'd love to keep using firefox without having to fire up chrome every time i need to write/edit a document, which, as a student, is quite often...

Thanks a lot!

Hello I am having major problems with Firefox at the moment and have done for a while. I curently have four pages open but as you can see from the attached screen shot of my Task Manager, there are 14 Firefox processes. The usage is OTT on memory and everything else. Could you tell me why this is happening? Currently it is running in Troubleshooting mode but that is not doing anything to improve the problem. It has been known to shut my computer down, as it gets too hot. I run on Windows 10 and Bitdefender is my security. All help is gratefully received. Thanks Lisa

the crash report ID is dd1e4f07-c2e0-4372-be7f-e82820250128 this is odd, Laptop was running linux mint, i beleive 20. mate. i reinstalled to the latest 22 and then copied over my .mozilla folder since then FF has been crashing. so i opened it in troubleshoot mode and it still crashed. so i moved .mozilla over and let FF recreate it and its still crashing.

im not sure where to go from here.

here is the crash report. https://crash-stats.mozilla.org/report/index/dd1e4f07-c2e0-4372-be7f-e82820250128

Hello!

I would be very grateful if you could help me figure it out, the browser suddenly stopped working, does not open any tabs, just a blank screen, does not open settings, some buttons simply do not respond at all. I cleaned the SScleaner yesterday, but I did not select anything special there, it was a basic regular cleaning that the program offers.

How do I fix this? reinstalling does not help, the browser still does not work

I get a message "We Encountered an Error" Please restart your application to try again. It continues to pop up (only when I'm in Firefox) and I click the button "close" and can continue until it pops up again. This just started today. Is there anyway to get this to stop?

Hi, Once last week I had Firefox crash, like quite literally the window I had open just closed abruptly. Tried doing the refresh using the setup wizard and it did not help. Then I've tried uninstalling/reinstalling several times. Each time it'll open up like new, and within 10 minutes the window closes randomly and then Firefox doesn't launch anymore on my laptop. No error message, just does not launch whether I try to from taskbar or Home or even run as administrator. Seemingly random I've been using Firefox for months and it just started doing this last week.

Sorry for lack of other info, thanks for any help you're able to give.

Hi, Please help with my issue: There are 2 Firefox browsers running on my Windows 10 desktop. How can I find one to delete it. My CPU is running very high in Task Manager. Thanks, I just can't find it and I desperately need to do so before my computer crashes! Many thanks any help you can offer is very much appreciated :)

Hello,

Hopefully this is something that can get answered quickly. These past few days I have not been able to use FireFox on my laptop.

It doesn't seem to be a wifi connection issue because other browsers work and other devices are connected just fine.

I also tried opening FireFox in the "troubleshoot" mode, but I am still receiving the same errors. I would appreciate any help I can get on this issue.

Below is a screenshot of the error I keep receiving.

Thanks,

- Samuel