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  • Archived

When will you fix the "stop plugin error"? I've uninstalled & reinstalled flash again & agian per your directions. it works for a wk or 2 then crashes again!

I've followed your directions for the stop plugin error and it will fix it for a week, maybe Then it begins happening again. So sick of it. Going to a different browser i… (read more)

I've followed your directions for the stop plugin error and it will fix it for a week, maybe Then it begins happening again. So sick of it. Going to a different browser if you all can't get this straight.

Asked by chadsm 5 years ago

Last reply by guigs 5 years ago

  • Archived

Firefox crashes

I'm unable to get Firefox to stay open more than a second or two for the past week. I attempted updating the software by downloading the latest release and installing it,… (read more)

I'm unable to get Firefox to stay open more than a second or two for the past week. I attempted updating the software by downloading the latest release and installing it, but that part even failed and it crashed again. It also crashes immediately when in Safe Mode. Here are a few of the crash IDs:

bp-355ab01d-9773-425f-8cb5-f411d2161227 bp-301b982b-e965-4bf6-9450-830b32161227 bp-a2d8b0e1-92d3-493d-81e5-47ac72161227 bp-47ff5a83-0af7-44ad-8b34-37b592161227 bp-754292c6-193b-44ea-923b-bf2812161227 bp-70f6b4b2-5512-4599-b425-7ad9f2161227 bp-0d04c4e4-c004-46f8-a84f-39eaa2161227

I'm running Windows 10 Pro version 1607 OS Build 14393.576

Asked by LisaMK 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Fresh firefox 50 on fresh mint 13, 16, kubuntu 14 (all kde) crashes

I installed FF50 on... Mint 13 kde (1,7mhz laptop),... Mint 16 kde (2,2mhz pc and 2core2,4 mhz laptop)... and kubuntu 14 kde allso on the 2core laptop. They all had a fre… (read more)

I installed FF50 on... Mint 13 kde (1,7mhz laptop),... Mint 16 kde (2,2mhz pc and 2core2,4 mhz laptop)... and kubuntu 14 kde allso on the 2core laptop. They all had a fresh distro.... My Mint 17 kde (2core 2,4mhz pc) is still running FF49.

I updated the standard FF's for syncing with my other Linux mint 17 and mint 13 kde with FF49, computers. These works fine, using FF sinds 1999. I started to use linux sinds 2003, ended windows xp 2 years ago. So linux is not unfamiliar to me. (data recovery win, bash, finding solutions online)

At startup it gives an error screen. I just reinstalled FF50 on the mint 16 (2core) to send you the logfile. i mentioned my email , date, and question title. I dont feel like fiddeling with cache cleaning, setting, savemode from cl bash and more, to get ff50 working. I am open to helping when possible. I switched to chromium for a functional browser. Most addons i used on ff work. I hope you can find a solution for this big bug and i can come back some day. I hope you can share the solution, cant imagine i am the only one.

kind regards

Asked by RobMen 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

how do I rollback FireFox to a previous version?

Since FireFox updated itself to 51.0.1 last week I've been getting frequent blue screen crashes with my system rebooting itself, the majority of which occur while reading… (read more)

Since FireFox updated itself to 51.0.1 last week I've been getting frequent blue screen crashes with my system rebooting itself, the majority of which occur while reading or replying to emails. Sometimes I'm lucky to finish typing a sentence before a blue screen crash occurs. I've turned off the automatic updates (opting for the "prompt me when updates are available" option. That won't fix the blue screen crashes though. I need to roll Firefox to the previous version to 51.0.1. BTW, I've checked my hard drive with Norton Utilities checkdisk which found and corrected several disk errors. I also de-fragmented my boot drive which was 34% fragmented (obviously I hadn't defragged it in a really long time!). Unfortunately the blue screen message takes up the full screen and flashes past so quickly I don't have time to read it before it vanishes and my system reboots. Since this only occurs while I'm using Firefox, and only started with 51.0.1 the problem almost certainly is being caused by this latest version of Firefox. My guess is that it contains "stuff" in it that isn't compatible with the version of Windows I am using which is why I need to roll back to the previous version.

Asked by Scott Miller 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Firefox and Thunderbird are crashing on start

firefox and thunderbird are not starting. Getting a crash on startup. tried safe mode --> same result (crash on startup) clean installation and removing profile didn'… (read more)

firefox and thunderbird are not starting. Getting a crash on startup. tried safe mode --> same result (crash on startup) clean installation and removing profile didn't help ether.

Crash ID: bp-28fe32ec-0b8c-4f71-8109-b97b20170511

Asked by Rostu 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Firefox quit unexpectedly.

Firefox crashes at start up, and I have attempted to start in safe mode, reinstalled this version (which is 53.0.3), and I also installed an older version, and all with s… (read more)

Firefox crashes at start up, and I have attempted to start in safe mode, reinstalled this version (which is 53.0.3), and I also installed an older version, and all with same problem: Firefox quit unexpectedly is the message I received. I am running macOS Sierra 10.12.5, and I believe my problem started after the last update.

Asked by sanjuro 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Firefox crashes

Every time I type into the search bar of firefox it crashes and causes a hike in CPU usage, about 70% just for Firefox. Crash still happens in safe mode. Crash ID: bp-9a4… (read more)

Every time I type into the search bar of firefox it crashes and causes a hike in CPU usage, about 70% just for Firefox. Crash still happens in safe mode. Crash ID: bp-9a49b566-de96-427c-aaea-ddea91170912

Asked by TheThaumgurist 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Firefox crashes

Firefox crashes every startup after the lubuntu was updated to 17.10 and update to the firefox version 57 from 56. Same in the safe mode - it crashes on start. Submitted … (read more)

Firefox crashes every startup after the lubuntu was updated to 17.10 and update to the firefox version 57 from 56.

Same in the safe mode - it crashes on start.

Submitted crash report is here (latest) - bp-957d8c93-75ae-481d-8584-40ac41171118

Asked by naval 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Firefox crashes

Hi there. My Firefox keeps crashing. I open it, and I get a window saying "Sorry. We're having trouble getting your pages back.". If I open a new tab without closing the … (read more)

Hi there. My Firefox keeps crashing. I open it, and I get a window saying "Sorry. We're having trouble getting your pages back.". If I open a new tab without closing the initial one, everything works for some minutes, and then it crashes randomly. If I open a new tab but close the first one, it crashes also. I tried to open Firefox in safe mode, but it still crashes. I don't know what to do.

ID: 22dd5568-60be-4e7a-9b9f-2601a1180208

Asked by lagomes 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Firefox crashes

Firefox keeps crashing when I open it even in safe mode as soon as I hit a new tab button. I tried clearing cache and cookies too...not sure if they cleared. Suggestion… (read more)

Firefox keeps crashing when I open it even in safe mode as soon as I hit a new tab button. I tried clearing cache and cookies too...not sure if they cleared. Suggestions?

Thanks!


Crash ID: bp-2fc45667-7d5c-4215-84f8-517651180220

Asked by ciccone 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Firefox crashes

I installed and used the Firefox in April 9th. I logged in my account and synchronized some of my information, but I didn't upgrade it during the period. I just did a few… (read more)

I installed and used the Firefox in April 9th. I logged in my account and synchronized some of my information, but I didn't upgrade it during the period. I just did a few upgrades of windows 10. However, I can't use the Firefox in April 11th. 崩溃 ID: bp-3f323480-6994-4f4d-8aaf-ff8241180411

Asked by Yang0113 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Firefox crashes

bp-f58cab64-00b6-4280-a22b-544e51180614 6/14/18 11:02 AM bp-30caa141-987b-4660-8c2a-5688d1180614 6/14/18 11:02 AM bp-216f8ebc-d29f-4fb5-9f74-8cf361180614 6/14/18 11:01… (read more)

bp-f58cab64-00b6-4280-a22b-544e51180614 6/14/18 11:02 AM bp-30caa141-987b-4660-8c2a-5688d1180614 6/14/18 11:02 AM bp-216f8ebc-d29f-4fb5-9f74-8cf361180614 6/14/18 11:01 AM bp-5a53e1ee-da59-4b49-8b43-80d161180614 6/14/18 10:59 AM bp-e942edc4-2a3f-4056-b624-22edd1180614 6/14/18 10:56 AM bp-b2312ab3-1d8a-41c1-85ff-ce40e1180614 6/14/18 8:41 AM bp-5cd12c71-42ba-4ffc-963c-c92071180614 I have been experiencing many crashes,on the same sites, when using ubuntu 18.04 cinnamon or linux mint 19 cinnamon(beta) (version-Firefox 52.8.1). The crashes also happen in safe mode. I have tested Firefox 52.8.1 on linux mint 18.3 cinnamon and ubuntu 16.04 with no crashes.

Asked by ding501 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Firefox crashes

Saludos Desde hace unos minutos no puedo iniciar Firefox. En cada ocasión que trato de iniciarlo aparece el 'Agente de Informe de Fallos' y el inicio se cancela. Igualmen… (read more)

Saludos

Desde hace unos minutos no puedo iniciar Firefox. En cada ocasión que trato de iniciarlo aparece el 'Agente de Informe de Fallos' y el inicio se cancela. Igualmente ocurre en 'modo seguro'.
El último ID del que dispongo es bp-410d0be2-ba17-4a38-b00b-aeace1180621
Tengo el pc con el sofware correctamente actualizado, incluido el SO.
He analizado el pc y no hay virus ni malware.
He tratado de idesinstalar y reinstalar Firefox y el resultado sigue siendo el mismo.

¿Alguien puede prestarme ayuda? Gracias por adelantado.

Asked by Nostromo46 2 years ago

Last reply by Shadow110 2 years ago

  • Archived

Firefox crashes

Every time I use firefox on my PC with Windows 10, it starts out acting all right, but when I try to close out of it, I get a message that Firefox has crashed. I have tr… (read more)

Every time I use firefox on my PC with Windows 10, it starts out acting all right, but when I try to close out of it, I get a message that Firefox has crashed. I have tried uninstalling and reinstalling Firefox, and still get this crash message.

Asked by Food4health 1 year ago

Last reply by philipp 1 year ago

  • Archived

After changing the size of the paging file, the browser began to absorb all the available memory and crash itself and other applications

win 7 x64, 65.0.1 I changed the paging file from a dynamic value to a fixed one (twice as much RAM), after which firefox spontaneously began to absorb all the RAM, which … (read more)

win 7 x64, 65.0.1 I changed the paging file from a dynamic value to a fixed one (twice as much RAM), after which firefox spontaneously began to absorb all the RAM, which subsequently led to the crash of firefox itself, and other applications (such as discord, gog galaxy, etc.). This does not happen all the time, I can use the browser for an hour, then the memory will start to disappear, or I can only launch the browser and it will immediately begin to absorb memory. After restarting browser, everything returns to normal and no problems are observed until the computer is restarted. How to fix it all?

Asked by Qixin 1 year ago

Last reply by Pj 1 year ago

Crashing when thunderbolt interface selected for playback

Hi there, Firefox has started crashing anytime I try to playback media with my Focusrite interface selected for playback. This issue has been ongoing for a few months. … (read more)

Hi there,

Firefox has started crashing anytime I try to playback media with my Focusrite interface selected for playback. This issue has been ongoing for a few months. Any page like youtube, with video or media embedded causes a crash.

For reference, I'm using a Focusrite Red8pre on a Macbook Pro. The error does not occur when using the laptops speakers for playback.

Any help here would be appreciated.

Cheers, -Harry

Asked by dogledastray 3 months ago

Last reply by Roland Tanglao 3 months ago