Firefox Community Forum

Running 154.0.1 on MacOS 26.6.1. Sometimes firefox stops working and I think I'm having an internet issue. No page able to load, not even a google search. I see the cache is full at 1gb and I clear cache for the last hour. Browser starts working again. To me, the problem doesn't seem like not enough cache capacity but the browser refusing to evict old, stale cache. How do I fix this other than manually clearing the cache? This seems like a bug that should be fixed.

This article: https://support.mozilla.org/en-US/questions/1283074

I don't believe it even comes close. The traces in re: C:\Users\User\AppData\Local\Mozilla\Firefox\Profiles\0NB2KS6j.Profile 1\cache2\entries

It all stopped going away with Wide Disk Cleaner after we began using Windows 10 several weeks ago. Under Win 7 Pro all those files were deleted.

Firefox has nothing I have ever seen that will clear ALL traces beyond the limited things the interface allows you to clear.

In the past, when I would download a Firefox update to my laptop, when I cleared the Cookies and Data, there would be zero remaining. Now, every time I download a Firefox update 24KB of data remain and will not clear when I push the Clear Data button. If there is more in the Cookies and Data file, when I push the Clear Data button most of what is there is removed but there is always 24KB that remains and will not clear.

1. Why has the Firefox updates started leaving 24KB permanently in the cookies and data file?

2. How are we to remove the remaining 24KB that does not clear when you push the Clear Data button?

i am getting an error message from one gmail.com email account and suggested to clear my firefox cache. Where is that

I have been trying to clear out the cache under settings (cookies & site data) (everything is checked under clear data) everything clears out except for 440 now 454 KB of disk space. I cannot get it to clear out. I even uninstalled fire fox and it was clear for a couple of uses and now it is back and instead of 440 it is now 454. ••• Cookies and Site Data Your stored cookies, site data, and cache are currently using 454 KB of disk space. Learn more Based on your history settings, Firefox deletes cookies and site data from your session when you close the browser. ••• How do I zero it out. I find this annoying.

Thank you, Teri

Before closing Firefox, I go to: Privacy and Security, Clear data for specific sites, remove the sites I don't want. Then I go to Clear Browsing Data and check two boxes: clear Browsing and download history and Temporary cached files.

In spite of that, I see 50 - 100 MB in Google. I don't want that.

Therefore, I went to the Manage Exceptions list and added all the sites that I want to keep cookies and site data. I checked Save Changes. (Google is included in that list.)

However, if I return to Clear Browsing Data & Cookies, check Cookies & Site Data, then Clear, Firefox deletes all the sites stored in Managed Exceptions, too. It's not supposed to do that.

Questions: 1. How do I prevent that from happening? 2. Should I remove Google from Managed Exceptions list?

Please advise. Collis

When I put my laptop to sleep, websites I am logged into are often logged out when I return. Note that I don't close Firefox. The tabs generally reopen but require login again. Windows 11, Firefox 137.0.1

For example, I put my laptop to sleep for lunch. When I returned, tabs were there, but I was logged out of gmail, Discord, and a website I was logged into.

This seems to happen more frequently recently, but not every time, as far as I know. But this is a relatively new problem, possibly related to a new laptop. Occasionally I get a message that there is trouble restoring my session.

I keep getting a message when loggin into my gmail account to enable cookies. I'm using firefox so I assume that's where it want cookies enabled but I don't find a setting for it

good morning,

I am having problems using a third-party website, playing chess, and one of the functions on their website is not available to me because I keep getting an error message. they have a forum on which I am discussing this issue with one of their Mod's, and he seems to be under the impression it has something to do with my Browser (Firefox 115.32.0esr) storing site data, and that the file in which this is stored has become corrupted in some way. I have no idea how he arrived at this conclusion but that is what he said.

I assured him that, "in Firefox, under <Privacy and Security>, in <Cookies and Site Data>, there is an option marked: "Delete cookies and site data when Firefox is closed." this has a tick box next to it and on my computer this has been selected for about the last five or six years. the browser does not retain site data or cookies and deletes them each time it closes. when I follow the instructions you linked to, and click <Manage Data>, there is no data to manage. it does not exist."

however, he replied to this that: "I don’t think that setting deletes Local Storage, though I’m not 100% certain."

one observation I make is that when I open the <Cookies and Site Data> <Manage Data> dialogue, the websites I have visited in the current session are listed. this data therefore does exist, and there must therefore be a file, even if only temporarily, containing this data. my question is about what exactly happens to this file when I close the session.

1) is the file emptied of data, but still exists as a file.

or

2) is the file physically deleted so that it no longer exists.

if, after the session, I reopen the browser and select the <Clear Data> dialogue and click <Clear> does this simply empty the file or does it physically delete the file. if the file still exists, is there any way to ensure that it is physically deleted in order to confirm that it is not corrupted in some way?

thank you.

Quelque soit la vidéo YouTube, lors du chargement il m'est demandé de confirmer mon âge dans le navigateur". Pourriez-vous m'indique comment sur Firefox je peux enregistrer mon âge. Pour information je suis né en 1954. Bonne réception.