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  • Archived

All saved logins disappeared

Hi Mozilla, I've been using the same browser on my desktop computer for like 10 years. Obviously after one of the updates I couldn't find any of my saved logins/passwo… (read more)

Hi Mozilla,

I've been using the same browser on my desktop computer for like 10 years.

Obviously after one of the updates I couldn't find any of my saved logins/passwords etc. There were a ton of updates over the years but I've never experienced something like this. I can't log in to any website where I had account as all of my data has been wiped out somehow. I just want to say that I'm the only one using this computer, and there is no risk that someone cleared that without my knowledge.

Is there a help for me? This is very frustrating and disappointing.

Thank you! Milos

Asked by milos_torbica 1 year ago

Last reply by Bithiah 1 year ago

  • Archived

Unable to record my video on Flipgrid

Hi, I am unable to record or upload my videos on Flipgrid since the past 3 days. Was working when I last used it on 20th January at 10am. Please resolve the issue. I get … (read more)

Hi, I am unable to record or upload my videos on Flipgrid since the past 3 days. Was working when I last used it on 20th January at 10am. Please resolve the issue. I get the message that something went wrong, asking me to refresh the browser and try again. I get the same reply everytime. Also the video sign on the weblink turns red. Its affecting my academic grades. Please help! Thanks

Asked by shilpa.dr.raju 1 year ago

Last reply by Dropa 1 year ago

  • Archived

YouTube will not stay signed in.

I cannot figure out what the deal is. Every time I launch Firefox I have to re sign into YouTube. I have tried the following troubleshooting methods after looking it up. … (read more)

I cannot figure out what the deal is. Every time I launch Firefox I have to re sign into YouTube. I have tried the following troubleshooting methods after looking it up.

Type about:preferences#privacy<enter> in the address bar. The button next to History, select Use Custom Settings.

Turn off Always Use Private Browsing Mode Turn on Remember My Browsing And Download History At the bottom of the page, turn on Clear History When Firefox Closes. At the far right, press the Settings button. Turn on ONLY Cache and Form And Search History leaving the others off.

and whatever else you want.

This is not working I have also disabled all extensions and am still having this issue. It is only with YouTube no other site does this to me.

Asked by bryan.price95 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Firefox forgot all my passwords and cookies

(sorry for bad english) After closing girefox while on window mode, (accidentaly) I reopened it realising none of my accounts were signed in and all websites (youtube, ad… (read more)

(sorry for bad english) After closing girefox while on window mode, (accidentaly) I reopened it realising none of my accounts were signed in and all websites (youtube, adsense, gmail etc) needed google verification. and they were treating me like i was visiting first time after download. Why is that? Now I have to bring all my data back!!!???!! I am using Windows 8.1 and the latest version of firefox. No other browser installed...

Asked by laromps 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Cookies DEFAULT

How do I set Cookies to DEFAULT to 'Allow for Session' When 'Use Default' box is Checked. I would like ALL Website cookies to be set to 'Allow for Session' THEN if I have… (read more)

How do I set Cookies to DEFAULT to 'Allow for Session' When 'Use Default' box is Checked. I would like ALL Website cookies to be set to 'Allow for Session' THEN if I have a Site that I want Cookies set to 'Allow' I would set just that particular Site.

Asked by roydwms 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Cookies Issues

Hey There, I feel very well that i am talking with you. Now, When I am working on mozilla i am wacthing lots of issues about cookies. I have removed many time cookies. W… (read more)

Hey There,

I feel very well that i am talking with you. Now, When I am working on mozilla i am wacthing lots of issues about cookies. I have removed many time cookies. Would you like to describe the solution?

Asked by ADIL SALEEM 1 year ago

Last reply by Dropa 1 year ago

  • Archived

So-called cross-site cookies

If the browser privacy is supposed to block cross-site cookies, EVEN WITH enhanced tracking prevention and permanent browsing mode enabled, why doesn't it do its job? I… (read more)

If the browser privacy is supposed to block cross-site cookies, EVEN WITH enhanced tracking prevention and permanent browsing mode enabled, why doesn't it do its job? I still have to go in and revoke the cookie and place that address in the "exceptions - cookies & site data" to block and the same address STILL comes right back. If that feature isn't going to work, there's no point in offering it.

I love Firefox (use it on all devices), but unless an option will actually do what it's supposed to do, don't offer it.

Asked by Turtle Lady 2 years ago

Last reply by AlienLanes 1 year ago

  • Archived

Firefox won't store cookie from https://localhost. How do I fix this?

I am developing a React application with a Flask backend. The Flask backend has a "login" endpoint that sets an authentication cookie that is then supposed to be used to … (read more)

I am developing a React application with a Flask backend. The Flask backend has a "login" endpoint that sets an authentication cookie that is then supposed to be used to authenticate the end user in future requests to the backend.

After receiving the cookie from the Flask backend, the React app makes a call like so:

```

   const response = await fetch(apiUrl,{
       method: "GET",
       credentials: "same-origin"
   });

```

but Firefox does not include the authentication cookie. I am told this may be because Firefox doesn't store cookies transmitted over HTTPS from localhost.

For obvious reasons, I want Firefox to store the authentication cookie. What can I do to make sure Firefox stores the cookie?

Asked by montana.burr 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox browser is now blocking pop-ups and I can't get into my account

Unable to access some of my accounts. Firefox is blocking pop-ups Block third party cookies, Cookie tracking, Cross site tracking Something is different and I need help t… (read more)

Unable to access some of my accounts. Firefox is blocking pop-ups Block third party cookies, Cookie tracking, Cross site tracking Something is different and I need help to fix these issues.

Asked by densusiemt 2 years ago

Last reply by cor-el 2 years ago

  • Solved
  • Archived

Firefox doesn't remember my progress for videos using Vimeo player

I watch videos on dropout.tv which uses the Vimeo SDK as their player for the videos. After switching to Firefox, the video progress has consistently started from where I… (read more)

I watch videos on dropout.tv which uses the Vimeo SDK as their player for the videos. After switching to Firefox, the video progress has consistently started from where I left off on Chrome. The site doesn't remember where I ended the video when I watch it on Firefox. I assume this has to do with the cookies, but I've manually added "dropout.tv" to the list of exceptions in Firefox settings so that that site is always allowed to store cookies.

Returning briefly to Chrome, the player immediately tracked my progress again, so the issue is definitely related to Firefox somehow.

Asked by Rasmus 2 years ago

Answered by Dropa 2 years ago

  • Archived

Cookies repeatedly bad, causes site display and export errors

Several times now when I access my banking site and export data, the exported data is not correct. Sometimes columns are missing or columns are in the wrong order. One … (read more)

Several times now when I access my banking site and export data, the exported data is not correct. Sometimes columns are missing or columns are in the wrong order. One time even the display showed missing columns. Another example is when I look up a stock quote, sometimes the numbers from previous days are displayed. Troubleshooting with the site manager we found if I cleared cache and cookies, the problem went away. Everything works for several days, then the problem reappears.

Clearing the cookies is simple enough but then I have to be re-verified on all of the sites that require such and that becomes a real pain. (ie. We are sending you a text, please enter the number to continue)

Google Chrome and Microsoft Edge both work fine with this site. Please don't make me switch but I will if this continues.

Asked by alcal1750 1 year ago

Last reply by techguy150 1 year ago

  • Archived

Update has screwed up my settings

So I updated today as requested and now all the sites I had previously checked to allow pop ups etc on are no longer functioning. Why dod you not include copying these s… (read more)

So I updated today as requested and now all the sites I had previously checked to allow pop ups etc on are no longer functioning.

Why dod you not include copying these settings in your update,

What a massive waste of my time

Asked by steve447 2 years ago

Last reply by Terry 2 years ago

  • Archived

Tech Issue

Whatever you changed is not allowing my bank to sign me in without jumping through hoops. They said I need to get you to allow their cookies - how do I do that for a spe… (read more)

Whatever you changed is not allowing my bank to sign me in without jumping through hoops. They said I need to get you to allow their cookies - how do I do that for a specific site?

Asked by Bonnie P 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Unable to enable 3rd party session cookies

I have tried EVERY suggested fix for viewing Kaltura videos in the FireFox browser. NOTHING works! I refuse to use Google (they know enough about everyone as it is) and E… (read more)

I have tried EVERY suggested fix for viewing Kaltura videos in the FireFox browser. NOTHING works! I refuse to use Google (they know enough about everyone as it is) and Edge works but I do not care for it.

Can't be that freakin hard to allow the viewing of Kaltura lecture videos posted by professors in an application that is used by many educational institutions across the country. Google and Edge seem to have figured it out so why can't Mozilla?

This issue needs to be fixed!

Asked by j.wright031970 2 years ago

Last reply by cor-el 2 years ago