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  • Archived

I'd like to report a FireFox bug, when using Gmail and trying to preview attachments, Firefox crashes if you cycle through your attachments.

As the title says, this has been an issue for a while, and I'm just getting around to posting about it. I figured I would help out and make the issue known. If you are i… (read more)

As the title says, this has been an issue for a while, and I'm just getting around to posting about it. I figured I would help out and make the issue known.

If you are in Gmail, using FireFox, and you click the paper clip icon to add an attachment to your email, while you are browsing through the window to select your attachment, if you press space-bar to preview the attachment (before you click add, while you're still browsing) and then you use the arrow keys to cycle through the list of items to preview whatever is next in the folder, FireFox will crash, without fail every-time.

It's frustrating because usually when I'm attaching some images to an email I like to preview them before I attach them to make sure they are the correct one, and when I use the arrow keys to cycle through the previews, FireFox crashes.

Just thought I'd make this known! :)

Asked by Biglane 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

security gap, second email

I think I found an error using which I can pass through a user account. You have entered the options for entering a second email in your settings. Now you can enter the s… (read more)

I think I found an error using which I can pass through a user account. You have entered the options for entering a second email in your settings. Now you can enter the second e-mail without confirming the password. Then you can set it as the main e-mail. Then you can change the password with the help of the newly entered e-mail!

This way you can change your account in a few seconds :(

Regards andy

Asked by Andy 2 years ago

Last reply by Vlad Filippov 2 years ago

  • Archived

When Firefox syncs my bookmarks to my phone, it deletes bookmarks without a name. How can I stop this?

I have a sizeable number of bookmarks saved in desktop Firefox. They're all saved in the bookmark toolbar. To save space there, I keep many of them nameless so the bookma… (read more)

I have a sizeable number of bookmarks saved in desktop Firefox. They're all saved in the bookmark toolbar. To save space there, I keep many of them nameless so the bookmark is only identifiable by its favicon.

When I downloaded the Firefox app on my Galaxy S8 and set up Sync, it brought over the bookmarks with names onto my phone. However, not only did it not sync my nameless bookmarks, it just deleted them outright. I no longer had my favicons in my bookmark toolbar on my PC.

I found out how to restore my bookmarks, but is there a way to get the nameless bookmarks to sync over to my phone as well? Or at least stop Sync from deleting them? Is this a bug of Sync?

Thanks!

Asked by MirroredReality 1 year ago

Last reply by Shadow110 1 year ago

  • Archived

Firefox password import not importing all passwords

I am considering switching from chrome to firefox. While trying to import my passwords i wont get them all. Using the import feature inside Firefox I will get about 70% o… (read more)

I am considering switching from chrome to firefox. While trying to import my passwords i wont get them all.

Using the import feature inside Firefox I will get about 70% of my usernames and passwords from chrome.

Why it wont import the rest makes absolutely no sense at all.

Firefox gives no option to import from a CSV or anything else but that one button.

I get the impression the whole feature is not tested properly, If Firefox wants people to switch browser this just has to work flawlessly.

Asked by Fiskesuppe 1 year ago

Last reply by Shadow110 1 year ago

  • Archived

How to report a bug?

Upon a windows update, my taskbar gets stuck. I just found out today it was because of Firefox! Firefox was trying to display my sign in box for me to enter my master pas… (read more)

Upon a windows update, my taskbar gets stuck. I just found out today it was because of Firefox! Firefox was trying to display my sign in box for me to enter my master password. However, I heard and confirmed that the entire time, my laptop was not even signed into upon reboot from the Windows update, it was playing YouTube the entire time! I had not even logged back i to Windows let ALONE Firefox and that sound was playing all night long! I thought I was going crazy! My ear buds are plugged in so the sound was not direct for me to figure out where it was coming fro right away. Also it appears to have failed to render a sanity test? Maybe that is important too?

Asked by MaDDeRHaTTeR 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Previous session restore is broken with newer versions after 60.0.2

Hello. I have a very disturbing usability problem with any newer version after 60.0.2. I have many open windows with some tabs in them and most of them i visit daily. All… (read more)

Hello.

I have a very disturbing usability problem with any newer version after 60.0.2. I have many open windows with some tabs in them and most of them i visit daily. All browser windows are in same order after every restart, so i dont have to search for right one. With any newer version after 60.0.2, windows order is not remembered anymore, with every restart they will be in totally different order. With every new install of newer versions 61-65, i tried to copy back my sessionstore file from 60.0.2 (few times / version), but this does not help - still doing same, all windows will be in diferent order after every restart of Firefox. So, for me it looks like there is someting broken in newer version. In version 61 there is new feature to autorestore session with windows restart, i even tried to disable it in "toolkit.winRegisterApplicationRestart" - no help. Thats why i still have to use version 60.0.2. Any ideas? Thanks.

Asked by zx80 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox crashes on open - macOS Catalina Beta

I am running macOS Catalina Beta and on the latest update, Firefox refuses to open. Every time I attempt to open the window comes up but as soon as I click on it or try … (read more)

I am running macOS Catalina Beta and on the latest update, Firefox refuses to open. Every time I attempt to open the window comes up but as soon as I click on it or try to interact with it in any way, it crashes. I tried fully deleting Firefox, as well as deleting the profiles as well, with no luck. I know this may be an issue with the macOS not Firefox, but wanted to see if there were any suggestions you may have. This happens with all versions of Firefox (Beta, Developer Edition, etc).

Below is my crash info:

AdapterDeviceID: 0x6821 AdapterVendorID: 0x1002 Add-ons: formautofill%40mozilla.org:1.0,fxmonitor%40mozilla.org:3.0,screenshots%40mozilla.org:39.0.0,webcompat-reporter%40mozilla.org:1.1.0,webcompat%40mozilla.org:4.4.0,firefox-compact-dark%40mozilla.org:1.0,google%40search.mozilla.org:1.0,amazondotcom%40search.mozilla.org:1.1,bing%40search.mozilla.org:1.0,ddg%40search.mozilla.org:1.0,ebay%40search.mozilla.org:1.0,twitter%40search.mozilla.org:1.0,wikipedia%40search.mozilla.org:1.0 BuildID: 20190801185445 ContentSandboxCapable: 1 ContentSandboxLevel: 3 CrashTime: 1564795118 DOMIPCEnabled: 1 FramePoisonBase: 9223372036600930304 FramePoisonSize: 4096 InstallTime: 1564794630 Notes: FP(D00-L1000-W00000000-T000) WR? WR- OMTP? OMTP+4 GL Layers? GL Context? GL Context+ GL Layers+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: aurora SafeMode: 0 SecondsSinceLastCrash: 405 StartupCrash: 0 StartupTime: 1564795103 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20190801185445","version":"69.0","vendor":"Mozilla","displayVersion":"69.0b10","platformVersion":"69.0","xpcomAbi":"x86_64-gcc3","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":16384,"virtualMaxMB":null,"cpu":{"count":8,"cores":4,"vendor":"GenuineIntel","family":6,"model":70,"stepping":1,"l2cacheKB":256,"l3cacheKB":6144,"speedMHz":2500,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Darwin","version":"19.0.0","locale":"en-US"},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","Headless":false,"adapters":[{"description":null,"vendorID":"0x1002","deviceID":"0x6821","subsysID":null,"RAM":null,"driver":null,"driverVendor":null,"driverVersion":null,"driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":1920,"screenHeight":1200,"scale":2},{"screenWidth":2560,"screenHeight":1440,"scale":1}],"features":{"compositor":"opengl","gpuProcess":{"status":"unused"},"wrQualified":{"status":"blacklisted"},"webrender":{"status":"opt-in"}}},"appleModelId":"MacBookPro11,5"},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"telemetryEnabled":true,"locale":"en-US","intl":{"requestedLocales":["en-US"],"availableLocales":["en-US"],"appLocales":["en-US"],"systemLocales":["en-US","ar-US"],"regionalPrefsLocales":["en-US","ar-US"],"acceptLanguages":["en-US","en"]},"update":{"channel":"aurora","enabled":true,"autoDownload":true},"userPrefs":{"browser.search.region":"US","browser.search.widget.inNavBar":false},"sandbox":{"effectiveContentProcessLevel":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":false,"defaultSearchEngine":"google-b-d","defaultSearchEngineData":{"name":"Google","loadPath":"[other]addEngineWithDetails:google@search.mozilla.org","origin":"default","submissionURL":"https://www.google.com/search?client=firefox-b-d&q="},"searchCohort":"nov17-2"},"profile":{"creationDate":18111,"firstUseDate":18111},"addons":{"activeAddons":{"formautofill@mozilla.org":{"version":"1.0","scope":1,"type":"extension","updateDay":18109,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18109},"fxmonitor@mozilla.org":{"version":"3.0","scope":1,"type":"extension","updateDay":18109,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Firefox Monitor","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18109},"screenshots@mozilla.org":{"version":"39.0.0","scope":1,"type":"extension","updateDay":18109,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Take clips and screenshots from the Web and save them temporarily or permanently.","name":"Firefox Screenshots","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18109},"webcompat-reporter@mozilla.org":{"version":"1.1.0","scope":1,"type":"extension","updateDay":18109,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Report site compatibility issues on webcompat.com","name":"WebCompat Reporter","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18109},"webcompat@mozilla.org":{"version":"4.4.0","scope":1,"type":"extension","updateDay":18109,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compat","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18109}},"theme":{"id":"firefox-compact-dark@mozilla.org","blocklisted":false,"description":"A theme with a dark color scheme.","name":"Dark","userDisabled":false,"appDisabled":false,"version":"1.0","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":18111,"updateDay":18109},"activePlugins":[{"name":"Shockwave Flash","version":"32.0.0.207","description":"Shockwave Flash 32.0 r0","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/futuresplash","application/x-shockwave-flash"],"updateDay":18058}],"activeGMPlugins":{"gmp-gmpopenh264":{"version":null,"userDisabled":false,"applyBackgroundUpdates":1},"gmp-widevinecdm":{"version":null,"userDisabled":false,"applyBackgroundUpdates":1}}},"experiments":{"searchCohort":{"branch":"nov17-2"}}} ThreadIdNameMapping: 6:"Gecko_IOThread",8:"JS Watchdog",13:"JS Helper",10:"JS Helper",11:"JS Helper",12:"JS Helper",14:"JS Helper",15:"JS Helper",9:"JS Helper",16:"JS Helper",17:"Timer",18:"Socket Thread",20:"Cache2 I/O",21:"Cookie",24:"GMPThread",25:"Worker Launcher",26:"Compositor",27:"ImgDecoder #1",28:"ImageIO",29:"IPDL Background",32:"DOM Worker",33:"StreamTrans #4",41:"StyleThread#5",40:"StyleThread#4",37:"StyleThread#1",39:"StyleThread#3",38:"StyleThread#2",36:"StyleThread#0",43:"StreamTrans #8",45:"ImageBridgeChild",46:"ProcessHangMon",45:"DOM Worker",47:"DataStorage",48:"DNS Resolver #1",50:"Cache I/O",51:"mozStorage #1",52:"mozStorage #2",53:"QuotaManager IO",54:"mozStorage #3",55:"mozStorage #4",56:"DNS Resolver #2",59:"IndexedDB #1",62:"IndexedDB #4",62:"DNS Resolver #3",63:"mozStorage #5",64:"URL Classifier",65:"Classifier Update",66:"IndexedDB #5",67:"SSL Cert #1",68:"SSL Cert #2",69:"SSL Cert #3",70:"DOM Worker",71:"DOM File",72:"ExtensionProtocolHandler",73:"DOM Worker",76:"mozStorage #6",77:"DNS Resolver #4", Throttleable: 1 UptimeTS: 15.37944805 Vendor: Mozilla Version: 69.0 useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Asked by A__K 10 months ago

Last reply by FredMcD 10 months ago

report bug

Hopefully someone will pick this up? Since my Surface Pro updated to Windows 1909 everytime Firefox updates it causes problems with sound. This is whether I am watching v… (read more)

Hopefully someone will pick this up? Since my Surface Pro updated to Windows 1909 everytime Firefox updates it causes problems with sound. This is whether I am watching video outside Firefox, watching You tube in Firefox or any video in Firefox.

Symptoms.

Watching video in external video player, not having opened Firefox since rebooting surface pro - no issues Open Firefox watch a couple of vids on YouTube and sound fails - try going back to watching videos outside Firefox, video still failed.

Cure- reload Windows.

New update for Firefox (yesterday) and problem re-appears again.

This happened a couple of years ago and I solved it then by deleting Firefox from my Surface Pro. After about 6 months I decided to give it another chance and all was good until after the 1909 update and Firefox updated. Reloaded Windows 1909 (clean copy) and all ok again until yesterday when Firefox updated again.

Guess I'm going to have to reload Windows again to cure the issue caused by Firefox, again.

Asked by dont.be.nosy 5 months ago

Last reply by dont.be.nosy 5 months ago

  • Archived

Unable to use a language pack

Hi This is with current Firefox 63.0.1. I am using the en-us version and want to to switch the interface to French. For this I: - added the French language pack addon - f… (read more)

Hi

This is with current Firefox 63.0.1. I am using the en-us version and want to to switch the interface to French. For this I:

- added the French language pack addon - following the instructions on this page: https://support.mozilla.org/en-US/kb/use-firefox-interface-other-languages-language-pack

That documentation suggests to set the intl.locale.requested variable on the about:config page. However this configuration key does not exist in FF 63.0.1.

I found what looks like a more suitable key:

intl.multilingual.enabled

After setting this variable to True, I got a new section in FF options (see screenshot). The language selector now shows both English and French as it's supposed to. After selecting French, a message and a button appear:

"Redémarrer Firefox pour appliquer ces changements" or "Restart Firefow to apply those changes".

However the button "Aply and restart" is active but does not do anything when clicked. And restarting FF manually comes back up with English still selected.

So how can I actually use FF in either French or English?

Thanks

Asked by seoinfo 1 year ago

Last reply by seoinfo 1 year ago

  • Archived

how to file a bug on firefox desktop?

where is a link to submit a new bug? version 70.0.1 is a failure on most web pages. buttons normally don't work. the vertical slider doesn't work. running the same pages … (read more)

where is a link to submit a new bug? version 70.0.1 is a failure on most web pages. buttons normally don't work. the vertical slider doesn't work. running the same pages on Chrome, Edge work fine

common error below when clicking a form button that fails :

Not submitting form because we are already submitting v2.js:12:18908 Error: "Timeout waiting for submission response"

   createSubmissionResponseTimeout https://js.hsforms.net/forms/v2.js:12

url https://neebo.ai/data-collaboration-ebook/?utm_source=facebook&utm_medium=paidsocial&utm_campaign=Data+Collaboration+Ebook&utm_content=Default+name+-+Conversions&fbclid=IwAR0lFHAS8M3QCKOMA3qVJ7H33tN0P2aCtZlglofY0naVPf3zYuZPNw2d7qs

Asked by jmason900 6 months ago

Last reply by cor-el 6 months ago

BUG: [Private Browser Only] Dev Tools (Inspect Element) white screen after selecting "Open in Separate Window"

See video: https://www.screencast.com/t/ODdgwZja I've noticed this over the last month or so? Not sure if this has been reported or not. … (read more)

See video: https://www.screencast.com/t/ODdgwZja

I've noticed this over the last month or so? Not sure if this has been reported or not.

Asked by andrewulm1 5 months ago

Last reply by andrewulm1 5 months ago

  • Archived

Bug 1394851 is marked as "solved", but issue occurs in FF 61.0.1 (64-bit) on w10

Hello, the bug https://bugzilla.mozilla.org/show_bug.cgi?id=1394851 was described as solved, but the issue is present in my version of FF (see above). I have browser.d… (read more)

Hello, the bug

https://bugzilla.mozilla.org/show_bug.cgi?id=1394851

was described as solved, but the issue is present in my version of FF (see above).

I have browser.download.useDownloadDir;false

but the screenshot extension continues to save in the default download directory.

thanks and best wishes Chris

Asked by kasolo 1 year ago

Last reply by Shadow110 1 year ago

  • Solved
  • Archived

Nightly installer does not allow custom location

Firefox Nightly 67.0a1 (2019-02-27) (64-bit) Windows 10 Pro 1809 17763.316 1) Latest updater fails to update (to 20190-02-28) 2) Latest installer fails to allow a custom … (read more)

Firefox Nightly 67.0a1 (2019-02-27) (64-bit) Windows 10 Pro 1809 17763.316

1) Latest updater fails to update (to 20190-02-28) 2) Latest installer fails to allow a custom location to be chosen

Unless the installer allows a custom location to be chosen, I will no longer be able to use it.

Asked by pljones 1 year ago

Answered by pljones 1 year ago

  • Archived

Allow Location Access completely freezes up Firefox 65.0.2

Firefox completely freezes up whenever I visit a page that uses geolocation services and I Allow Location Access. An example URL is: https://www.guitarcenter.com/Used/Fen… (read more)

Firefox completely freezes up whenever I visit a page that uses geolocation services and I Allow Location Access. An example URL is:

https://www.guitarcenter.com/Used/Fender/Vintage-Reissue-1959-Bassman-LTD-4x10-Tube-Guitar-Combo-Amp.gc

Another example is FedEx.com.

I've tried troubleshooting this by running Firefox in Safe Mode but that does not help. The only way I can get those pages to work again without freezing up Firefox is to clear out or disallow location permissions.

I noticed that version 65.0.2 supposedly fixed a bug related to geolocation services affecting Windows users. Well, for me at least, this bug fix has introduced a bug that I didn't have before.

How can I get this looked into and fixed?

Asked by ASongOfIceAndFire 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Не работают кнопки на HOTBIT

https://www.hotbit.io/exchange?symbol=BEAM_ETH Выше графика кнопки периода : 1m 5m 30m... Всегда включен только период D. В Хроме кнопки работают. В Firefox нет. Поддер… (read more)

https://www.hotbit.io/exchange?symbol=BEAM_ETH Выше графика кнопки периода : 1m 5m 30m... Всегда включен только период D. В Хроме кнопки работают. В Firefox нет. Поддержка HOTBIT предлагает отказаться от Firefox

Asked by filko 8 months ago

Last reply by filko 8 months ago