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installation of Firefox is incompleet, Firefox starts but nothing functions, no sites, no settings

I try to install Firefox on a HP Z1 G8 desktop under Windows 11 Pro. The first time I get a warning that a .dll is not available or so (I dont know what this warning is p… (read more)

I try to install Firefox on a HP Z1 G8 desktop under Windows 11 Pro. The first time I get a warning that a .dll is not available or so (I dont know what this warning is precisely, becaus it pops up for 2 seconds only ) , and firefox is not well installed, reinstalling goes without warning, but still Firefox starts and then stay dead, no sites, no settings. I know the security in this computer is very thight, but other apps install without problem and functions.

Why Firefox cant be installed where other apps can ??????

who has experienced this also and has a clou ?? thanks Ferdinand

Asked by dieten 1 year ago

Answered by dieten 1 year ago

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Firefox not displaying anything, not opening any pages, reinstall does not help

I was getting an unspecified bug with Mozilla VPN that wouldn't let me launch it, update it, or sign out of it. I decided to uninstall and reinstall it. Uninstalling the… (read more)

I was getting an unspecified bug with Mozilla VPN that wouldn't let me launch it, update it, or sign out of it. I decided to uninstall and reinstall it. Uninstalling the VPN required me to close out of Firefox. I did so. When I relaunched it after the uninstall so I could go download the new VPN files, Firefox was still displaying the tab titles but nothing else, not even the urls of the pages. The entire browser was completely blank except for the tabs. No other pages are accessible either. I tried restarting the computer. It didn't work. I tried uninstalling Firefox, restarting the computer, and reinstalling Firefox. It didn't work. I tried a clean reinstall where I deleted every scrap of leftover data I could find. It didn't work. I got a VCRUNTIME140_1.DLL error during an install attempt, which I attempted to fix by updating Visual Studio as outlined here https://support.mozilla.org/en-US/questions/1352013 and that didn't fix it either.

Asked by emma.elizabeth.crisp 1 year ago

Answered by emma.elizabeth.crisp 1 year ago

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Uninstalling McAfee Killed Firefox

New (to me) machine (Win10) came with 30 day McAfee installed. Uninstalled and it killed Firefox. Gave a missing file message at first so reinstalled Firefox. Now, no mes… (read more)

New (to me) machine (Win10) came with 30 day McAfee installed. Uninstalled and it killed Firefox. Gave a missing file message at first so reinstalled Firefox. Now, no message, but Firefox opens with basically blank window and unresponsive.

Asked by weightdn 2 years ago

Answered by cor-el 2 years ago

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Firefox update failed, now browser will not function.

Hello, Something strange happened during a recent Firefox update, not sure if it was something I did, or computer related, but now Firefox does not function. The browser… (read more)

Hello, Something strange happened during a recent Firefox update, not sure if it was something I did, or computer related, but now Firefox does not function. The browser will open but will not load any websites. Also, settings page will not open. If Firefox browser is closed and reopened a message is shown stating "Firefox is already running but is not responding. The old Firefox process must be closed to open a new window".

My troubleshooting actions: Installed/Uninstalled firefox several times, removed c:\ProgramData\Modzilla folder - status/functionality mentioned above does not change.

Windows running on target computer is completely updated and patched.

Thanks for assist, David

Asked by dsudduth 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago