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  • Archived

Get message that "Firefox is not responding."

I hope this is not a duplicate of a previous question. Several days ago, my computer started freezing and hanging up; I started getting message: "Firefox is not respond… (read more)

I hope this is not a duplicate of a previous question. Several days ago, my computer started freezing and hanging up; I started getting message: "Firefox is not responding. Do you want to close program or wait for program to respond." I have Windows 7 and the latest version of F/F. I have restarted computer, cleared cookies and cache. I am not very knowledgeable so have not restarted in safe mode, refreshed F/F or reinstalled F/F. I have checked plugins and they are up to date. Any advice would be very much appreciated. Thank you.

Wilma

Asked by Wilma1942 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Getting response..firefox is not responding..close or wait for response?

Several days ago, I started getting a message when Firefox hangs or freezes saying: firefox is not responding...close or wait for response. I have tried restarting comp… (read more)

Several days ago, I started getting a message when Firefox hangs or freezes saying: firefox is not responding...close or wait for response. I have tried restarting computer and clearing cookies and cache. I am very inexperienced and do not know what to do. I have Windows 7 and the latest version of Firefox. My plugins are up to date; am little intimidated to restart in safe mode or reinstall Firefox. I read when refreshing that extensions and extension data is removed.....not sure what that means. Any advice would be appreciated. Thank you.

Asked by Wilma1942 4 years ago

Last reply by john.mixman 4 years ago

  • Archived

New update - more crashes - why?

Just got new Firefox update but have been plagued with plugin crashes since (Not Responding), having to go to Task Manager to End plugin container; updated Flash, but no … (read more)

Just got new Firefox update but have been plagued with plugin crashes since (Not Responding), having to go to Task Manager to End plugin container; updated Flash, but no good - why? Not all the bugs out of the new update? What to do?

Asked by PeterSchuck 4 years ago

Last reply by cor-el 4 years ago

  • Archived

after homepage is running "firefox not responding" appears so what should I do? I do

After my homepage is up and I enter a link either through bookmarks or other the blue circle starts, message appears in blue band at top saying "Mozilla Firefox is not re… (read more)

After my homepage is up and I enter a link either through bookmarks or other the blue circle starts, message appears in blue band at top saying "Mozilla Firefox is not responding". I have a hard time trying to get out but then a drop down box appears asking if I want to close or wait. I choose close and it will close. Then if I try again I need to do a restore. Even when I do that the same thing happens again.

How can I fix?

Asked by soseleto 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Crash reports not showing up - crashes often

Firefox has been crashing about every 20-30 minutes. It freezes and I eventually have to kill it, but no crash report messages pop up. I tried "about:crashes", but nothi… (read more)

Firefox has been crashing about every 20-30 minutes. It freezes and I eventually have to kill it, but no crash report messages pop up. I tried "about:crashes", but nothing was there. I am using Windows 8.1, freshly installed on a new PC with very minimal programs. I would really like to continue using your Browser. Thanks for the help.

Asked by moonfaze 4 years ago

Last reply by jscher2000 4 years ago

  • Archived

Why does firefox stop responding when I bring up my homepage?

A couple of days ago, when opening up Mozilla firefox to my homepage, the browser would stop working, and the top would say "not responding." I closed it, and the next da… (read more)

A couple of days ago, when opening up Mozilla firefox to my homepage, the browser would stop working, and the top would say "not responding." I closed it, and the next day, when I opened the Mozilla browser, there was a page that said that there'd been a problem, but it really didn't tell me what to do. Restoring the page didn't help, because it would just freeze up again. I changed the homepage to something else and it seems to be fine. So, it seems to have a problem with my ISP's portal page. What can I do?

Asked by cjvsrd 4 years ago

Last reply by the-edmeister 4 years ago

  • Archived

Firefox constantly crashing or freezing

I have been in IT for about 30 years now and for many years now I have used firefox. I think it was earlier this year after a new version of firefox came out I have had c… (read more)

I have been in IT for about 30 years now and for many years now I have used firefox. I think it was earlier this year after a new version of firefox came out I have had constant problems on THREE computers. I use a windows 7 computer at work and up until a couple weeks ago I used a windows 8.1 computer at home. I recenly got a different computer and installed windows 10 at home. ALL three have the same problems constantly not responding lots of crashes.

the fact that it happens on three totally different computers with totally different components tells me it is not a hardware problem. the fact that three different OS'es are involved tell me its not the OS

the only clues/indications I get are that its a shockwave or flash problem.

are other people having this problem? the fact that it happens on a new windows 10 computer (fresh install not upgrade) tells me its not outdated flash/shockwave.

is there some serious flaw in Firefox or Adobe software ?

Asked by mikethetechguy 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

I downloaded newest version of Firefox & it doesn't work. I Restored to previous & that doesn't work now either. I tried to uninstall Firefox & it won't. Help

See above. I went to my control panel & tried to uninstall Firefox and that just sits there and nothing happens. I cannot use the current version of Firefox as noted … (read more)

See above. I went to my control panel & tried to uninstall Firefox and that just sits there and nothing happens. I cannot use the current version of Firefox as noted above. When I loaded the update first, it says it loaded and then when I tried to use Firefox, it said something about a plug-in canister not working. That's when I restored my computer to a couple of weeks back which got rid of the update and gave me the previous version of Firefox. That does not come up either now. How can I get rid of it and reinstall Firefox from scratch?

Asked by nininger64 4 years ago

Last reply by James 4 years ago

  • Archived

Firefox crashes

I'm getting non responsive script errors and firefox not responding while playing farmville 2. All of my plug-ins are up to date as well as my security software. I'm ru… (read more)

I'm getting non responsive script errors and firefox not responding while playing farmville 2. All of my plug-ins are up to date as well as my security software. I'm running windows 10. PLEASE HELP.

Asked by Niecy 4 years ago

Last reply by James 4 years ago

  • Archived

FF 41 keeps (not responding) Yes I have done the refresh update many times. The prevision of FF did not do this on the same computer and WIN 10. Any ideas?

Since upgrading to FF 41 I am plagued with constant non-stop (not responding) error. Which of course requires FF to be shutdown and restarted. The previous version of FF … (read more)

Since upgrading to FF 41 I am plagued with constant non-stop (not responding) error. Which of course requires FF to be shutdown and restarted. The previous version of FF on the same computer and running WIN 10 did not have this problem. This problem started as soon as I upgraded to FF 41.

Asked by airtightatl10a 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Mozilla keeps crashing when I'm in Farmville even tho I've done all the updating of everything and am using Windows 10.

Mozilla has crashed at least 20 times this morning while I'm on Farmville. It lets me do very little before it stops and says "mozilla is not responding. It has done th… (read more)

Mozilla has crashed at least 20 times this morning while I'm on Farmville. It lets me do very little before it stops and says "mozilla is not responding. It has done this multiple times before but not as bad as it has been this morning. In talking with others who used Firefox also, they say they had crashing problems often with firefox and recommend changing browsers. I don't want to do this as I've liked firefox before and also do not want to have to change/download different flash, etc. Please fix whatever problem you are having. I think I've been very patient long enough.

Asked by sosebee 4 years ago

Last reply by jscher2000 4 years ago

  • Archived

evrytime I open a website after loading Compuserve using fiefox, firefox quites responding and i have to restart.

bp-7899172a-11dd-4388-ab3a-8c4bb2150617 6/17/2015 11:01 AM bp-1dac83d9-860e-4076-840c-4d69a2150413 4/13/2015 5:19 PM bp-fe399030-5040-4938-8476-19f0f2150322 3/22/2015 … (read more)

bp-7899172a-11dd-4388-ab3a-8c4bb2150617 6/17/2015 11:01 AM bp-1dac83d9-860e-4076-840c-4d69a2150413 4/13/2015 5:19 PM bp-fe399030-5040-4938-8476-19f0f2150322 3/22/2015 1:23 PM bp-3467b557-0c8e-4552-9c05-f3dc72150315 3/15/2015 7:49 AM I open CompuServe and while looking at my email, I will often click on a site such as ViralNova and after viewing a clip, Firefox quits responding and I have to reload. This is new and no changes have been made to my computer. I have used CompuServe and FireFox for about a decade with no complants. I have been viewing ViralNova for a couple of years with no problems until this last couple of weeks. What can I do to fix this? Your site said my version was up to date.

Asked by joecamper1 4 years ago

Last reply by cor-el 4 years ago

  • Archived

Firefox not responding I've refreshed firefox didnt work and started firefox in safemode got a unresponsive plugin window.

When I'm watching video on NFL.com the page freezes then at the top of the screen firefox (not responding) I have to close the page, stop the program. This started three … (read more)

When I'm watching video on NFL.com the page freezes then at the top of the screen firefox (not responding) I have to close the page, stop the program. This started three days a go. When ever Im watching videos online. I've refreshed firefox and started it in safe mode but the problem still happens.

Asked by Tony1 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Firefox crashes

When I click om Mozilla Firefox to get into Internet and try to look up anything I get "not responding" this happens always. Can not do anything such as check emails, fac… (read more)

When I click om Mozilla Firefox to get into Internet and try to look up anything I get "not responding" this happens always. Can not do anything such as check emails, face book, browse etc. When it does work for a minute or so I get the following message Adobe Flash has crashed submit a crash report. I have ran malware and virus scans and no threats etc come up. I have also uninstall both adobe flash and firefox several times. It also happens in safe mode as well. Very frustrating!!!!

Asked by shonz 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Zillow not responding after a few minutes

This just started today and I don't think Firefox updated recently. I have version 41.0 and I can use Zillow for about 10 minutes then I get "not responding" and I have t… (read more)

This just started today and I don't think Firefox updated recently. I have version 41.0 and I can use Zillow for about 10 minutes then I get "not responding" and I have to shut it down using end task. I tried safe mode but I have the same problem. I used Chrome and no problems with Zillow there. Any help is appreciated.

Asked by bob181 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

I have Firefox version 41 and Windows 10, and Firefox is "not responding" and crashes continuously. How can I fix this?

Crashes occur on facebook, generally while playing games, on gmail's inbox, or any website I'm trying to view. I've even considered switching to Chrome but I like Firefo… (read more)

Crashes occur on facebook, generally while playing games, on gmail's inbox, or any website I'm trying to view. I've even considered switching to Chrome but I like Firefox better.

Asked by Carrie8554 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

How to fix "Firefox is Not Responding"

Starting a few days ago I've been having some serious issues with Firefox. It crashes almost constantly when I try to go on the internet. I have tried uninstalling and re… (read more)

Starting a few days ago I've been having some serious issues with Firefox. It crashes almost constantly when I try to go on the internet. I have tried uninstalling and reinstalling the browser. Didn't work. When I go to close the page there is no option to send a report, it just asks me if I want to close the page or wait for it to respond. Then when I bring back Firefox it gives me the "Well this is embarrassing" message.

Asked by jjkenney9277 4 years ago

Last reply by tonto91 4 years ago

  • Archived

Not respopnding

It's happening more frequently than ever before. I'm getting the message that Mozilla Firefox is "Not Responding." I must choose to end the program and all work is lost. … (read more)

It's happening more frequently than ever before. I'm getting the message that Mozilla Firefox is "Not Responding." I must choose to end the program and all work is lost.

Asked by roomiec 4 years ago

Last reply by jscher2000 4 years ago

  • Archived

Firefox as of late has just stopped working, how do I fix this?

It just hangs, stops working. Has happened various times, and in different programs/ No rhyme or reason for it to stop. Have to exit all the way out and restart and somet… (read more)

It just hangs, stops working. Has happened various times, and in different programs/ No rhyme or reason for it to stop. Have to exit all the way out and restart and sometimes it works, and others it stops again almost right away. Virus check has been run, Firefox restored to default, no new programs that would cause the crash

Asked by brmjlm_5 4 years ago

Last reply by Scribe 4 years ago